Hull, North Humberside, North East, United Kingdom
AWD Online
Senior ITSupport Engineer/Lead IT Technician who is highly technical with a solid IT infrastructure/ITsupport background covering Microsoft Windows, Networks, Cybersecurity, Cloud Computing and knowledge of emerging technologies such as AI, who also have team management and leadership skills is required for a well-established company based in Hull … per annum (depending on experience) LOCATION: Hull, East Yorkshire JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Senior ITSupport Engineer/Lead IT Technician who is highly technical with a solid IT infrastructure/ITsupport background covering Microsoft Windows, Networks, Cybersecurity, Cloud Computing and … knowledge of emerging technologies such as AI, who also have team management and leadership skills. Working as the Senior ITSupport Engineer/Lead IT Technician you will be responsible for overseeing the organisations IT infrastructure, ensuring systems are reliable, secure, and aligned with business needs. Acting as the key liaison with the Senior Leadership Team More ❯
turning points, together. We aim to do this by delivering innovative prosthetic, orthotic and assistive technology products and responsive clinical services. We have an exciting opportunity for an experienced ITSupport Technician to join our ITsupport team at our headquarters based in Leeds. The Role: Working alongside the support team, the successful candidate will … be responsible for providing second-line support to the users within our business as well as our NHS customers. The successful candidate will also assist with IT-related projects when the opportunity arises. The ITSupport team are responsible for providing a full support service to the business which includes account management, office 365 suite … of apps, on site Windows based servers, printers, photocopiers and networking. When necessary, attending remote sites to provide onsite support and install hardware. Responsibilities: To provide technical support, answering support queries either onsite or via phone or email. To maintain a high degree of customer service for all support queries. To take ownership of user problems More ❯
LS10, Leeds ICD, City and Borough of Leeds, West Yorkshire, United Kingdom
Steeper Group
turning points, together. We aim to do this by delivering innovative prosthetic, orthotic and assistive technology products and responsive clinical services. We have an exciting opportunity for an experienced ITSupport Technician to join our ITsupport team at our headquarters based in Leeds. The Role: Working alongside the support team, the successful candidate will … be responsible for providing second-line support to the users within our business as well as our NHS customers. The successful candidate will also assist with IT-related projects when the opportunity arises. The ITSupport team are responsible for providing a full support service to the business which includes account management, office 365 suite … of apps, on site Windows based servers, printers, photocopiers and networking. When necessary, attending remote sites to provide onsite support and install hardware. Responsibilities: To provide technical support, answering support queries either onsite or via phone or email. To maintain a high degree of customer service for all support queries. To take ownership of user problems More ❯
Grimsby, South Humberside, North East, United Kingdom Hybrid / WFH Options
Euro Projects Recruitment
ITSupport Engineer We are looking for an ITSupport Engineer to join our growing Managed Services team. As an ITSupport Engineer , you will provide technical support to a wide range of clients, working with the latest Microsoft technologies and cloud solutions. Your role as an ITSupport Engineer will … include: Providing 1st and 2nd line ITsupport across multiple client environments. Managing Microsoft 365, Teams, SharePoint, Azure Active Directory, and Intune. Troubleshooting desktops, laptops, networking, and security issues. Escalating and supporting more complex IT problems with senior engineers. Delivering excellent customer service as the first point of contact. What were looking for in an ITSupport Engineer: Experience working in an MSP or ITsupport environment. Strong knowledge of Microsoft 365, Azure, and Intune. Excellent communication skills with a proactive approach. A passion for problem solving and delivering high-quality support. Why apply as an ITSupport Engineer? Be part of a well-established MSP with a strong reputation. More ❯
Sheffield, South Yorkshire, England, United Kingdom Hybrid / WFH Options
Reed
ITSupport Administrator £28k - £33k Sheffield - office based with travel to other sites required Our client in Sheffield is currently on the lookout for an experienced ITSupport Administrator to join their IT department to meet the demands of a rapidly growing business and significant infrastructure projects. As an ITSupport Administrator, you … will serve as the first point of contact for the IT Technical Services Team. Main Duties & Responsibilities: Maintain the IT helpdesk system and address daily reported issues. Configure and manage desktops and laptops and perform builds for computers, laptops, mobiles, and tablets. Provide basic networking support and assist in maintaining and expanding physical and Wi-Fi networks … across all business premises Support large infrastructure projects, offering key IT assistance in the office, offsite, and to remote workers, including those based internationally. Key Technical Skills & Competencies: Windows Client Management: Building, patching, and maintaining Windows client machines. Networking & Security: Fundamental knowledge of networking and network security principles. ITSupport Desk: Experience in managing ITMore ❯
2nd Line ITSupport Technician Location: onside every day in Leeds (driving licence needed as there will be occasional travel to other UK sites) Salary: £32,000 per annum Job Type: Permanent Reporting to: IT Project & Support Team Lead Are you ready to take the next step in your IT career? Our healthcare client is … looking for a proactive and technically skilled ITSupport Technician to join a dynamic team supporting infrastructure and project delivery across the business. This is a fantastic opportunity to work on cutting-edge systems, lead on key projects, and provide high-level support in a collaborative environment. What You'll Be Doing As ITSupport Technician, you'll play a pivotal role in both project delivery and technical support. You'll work closely with the IT Project & Support Team Lead, supporting the implementation of new systems and infrastructure, while also acting as a second- and third-line escalation point for technical issues.Your responsibilities will include: Supporting and leading IT projects as More ❯
ITSupport/IT Manager Purpose We’re looking for an experienced IT professional to provide hands-on support and manage IT systems. This role covers user support, system administration, and ensuring data security, while also helping to develop and improve business applications. The role Deliver 1st line support for staff and … Manage servers, networks, and system updates. Oversee data security: backups, firewalls, antivirus, and compliance. Administer remote access (e.g., Citrix) and Microsoft 365. Maintain hardware/software inventory and licences. Support and develop case management and business systems. Manage vendors and ITsupport contracts. Produce user guides, training, and system reports. Ensure compliance with internal policies and industry … standards. About You Strong knowledge of Microsoft Windows, 365, Windows Server, Active Directory. Familiarity with case management systems, Citrix, email security, and remote support tools. Desirable: security tools, IT asset management, VBA programming. 3+ years in ITsupport/systems admin (legal/professional services background advantageous). Excellent communication and problem-solving skills. More ❯
2nd Line ITSupport Engineer Location: Huddersfield, HD3 4EX Salary: Competitive DOE, + Benefits Contract: Full time, Permanent Working Hours: 07.45-16.00 Benefits: 31 days holiday allowance including bank holiday entitlement, Health Cash Plan, Cycle to Work Scheme, Length of Service bonus, Company Events, Staff Discounts, Mental Health Support We are Hela Brands, an internationally operating and … and passionately driven team and supported by some of the industry s most insightful and future-thinking consultants and creative leaders. We are now seeking an experienced 2nd Line ITSupport Engineer to join our IT team based in Huddersfield. As our 2nd Line ITSupport Engineer you will be accountable for providing 2nd line … support in person and remotely to our internal customers. Additionally, working on projects and picking up 1st Line Support cases when needed. You will also be responsible for: • To resolve escalated queries and help requests from 1st Line Support Engineers in accordance with 2nd Line SLAs defined by the Head of IT. • Maintain regular communication with peers More ❯
HD3, Marsh, Kirklees, West Yorkshire, United Kingdom
Hela Brands
2nd Line ITSupport Engineer Location: Huddersfield, HD3 4EX Salary: Competitive DOE, + Benefits Contract: Full time, Permanent Working Hours: 07.45-16.00 Benefits: 31 days holiday allowance including bank holiday entitlement, Health Cash Plan, Cycle to Work Scheme, Length of Service bonus, Company Events, Staff Discounts, Mental Health Support We are Hela Brands, an internationally operating and … and passionately driven team and supported by some of the industry’s most insightful and future-thinking consultants and creative leaders. We are now seeking an experienced 2nd Line ITSupport Engineer to join our IT team based in Huddersfield. As our 2nd Line ITSupport Engineer you will be accountable for providing 2nd line … support in person and remotely to our internal customers. Additionally, working on projects and picking up 1st Line Support cases when needed. You will also be responsible for: • To resolve escalated queries and help requests from 1st Line Support Engineers in accordance with 2nd Line SLAs defined by the Head of IT. • Maintain regular communication with peers More ❯
Sheffield, South Yorkshire, England, United Kingdom
Nextech
Job Title: ITSupport Technician Location: Sheffield Salary: £25,000 - £30,000 Job Description - We are looking for a dynamic and customer-focused ITSupport Technician to join our team in Sheffield. As an ITSupport Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring … their IT systems are running smoothly and efficiently. Key Responsibilities - Provide first and second-line technical support to clients., Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage and support Microsoft 365 and other cloud-based services. Perform regular system maintenance and updates. Ensure all support requests … are logged and updated in the ticketing system. Assist with the planning and implementation of IT projects. Maintain a high level of customer satisfaction through excellent communication and problem-solving skills. Collaborate with other team members to share knowledge and develop best practices. Qualifications - Proven experience as an ITSupport Engineer or similar role. Strong knowledge of More ❯
Doncaster, South Yorkshire, England, United Kingdom
SARIA
ITSupport Analyst – Doncaster Join a growing global business that’s driving innovation across the food, energy, and sustainability sectors. About Us SARIA’s UK operations are part of a global group with a market-leading presence across multiple industries linked to the food chain. From producing high-quality products for human and animal foodstuffs to renewable energy … sites, we’re a diverse and forward-thinking organisation — and we’re growing. The Opportunity As part of our ongoing digital transformation, we’re looking for a proactive ITSupport Analyst to join our Doncaster-based Information and Digital Services team.This full-time, permanent, site-based role (Monday to Friday, 40 hours per week) offers the chance to … support a wide range of IT systems across SARIA’s UK and international operations. You’ll have the opportunity to make a real impact, contribute to continuous improvement, and grow within a collaborative and innovative IT environment. What You’ll Be Doing Provide 1st and 2nd line technical support across the business, resolving IT issues More ❯
ITSupport Analyst Doncaster Join a growing global business that s driving innovation across the food, energy, and sustainability sectors. About Us SARIA s UK operations are part of a global group with a market-leading presence across multiple industries linked to the food chain. From producing high-quality products for human and animal foodstuffs to renewable energy … sites, we re a diverse and forward-thinking organisation and we re growing. The Opportunity As part of our ongoing digital transformation, we re looking for a proactive ITSupport Analyst to join our Doncaster-based Information and Digital Services team. This full-time, permanent, site-based role (Monday to Friday, 40 hours per week) offers the chance … to support a wide range of IT systems across SARIA s UK and international operations. You ll have the opportunity to make a real impact, contribute to continuous improvement, and grow within a collaborative and innovative IT environment. What You ll Be Doing Provide 1st and 2nd line technical support across the business, resolving ITMore ❯
Morley, Leeds, West Yorkshire, England, United Kingdom
QA
conditioning, and heat pump technology. With a strong presence across the UK, we pride ourselves on innovation, sustainability, and exceptional customer service. We’re now looking for a motivated ITSupport Apprentice to join our friendly team at our South Leeds site. About the role: This is a fantastic opportunity for someone looking to start a career in … IT. As an ITSupport Apprentice, you’ll gain hands-on experience supporting the day-to-day IT operations of a busy, forward-thinking business. You’ll receive training and mentoring from experienced IT professionals while working toward your qualification. Responsibilities: Provide first-line ITsupport to staff across the business (in-person, by … phone, and via email) Assist with setting up and maintaining laptops, desktops, mobile devices, and other hardware Troubleshoot software, network, and connectivity issues Support the onboarding of new users and management of IT accounts Maintain IT documentation and asset records Work with the wider IT team on projects and system upgrades Ensure all IT queries More ❯
Skipton, North Yorkshire, Yorkshire, United Kingdom
JNBentley
Are you an Assistant ITSupport Technician with experience ensuring IT systems are running smoothly and efficiently? Can you ensure that systems are configured, maintained and monitored to ensure system reliability? Do you have experience of providing technical support and troubleshooting systems? The Assistant ITSupport Technician is a key contributor to the business … IT team, working under the guidance of the IT Manager. The position is crucial as you will be the first point of contact to our colleagues both remotely and on-site for business ITsupport; ensuring they are provided with quality support and participate in assigned project deliverables as required. As this role offers frontline … support for the business, you will need to be onsite in Skipton 5 days a week alongside the rest of the team. JN Bentley is a leading civil engineering and construction company that directly employs over 1800 people and are a leading solution provider to the UK Civil Engineering Industry. At JN Bentley people are at the heart of More ❯
Job Title: ITSupport Technician - 1st/2nd Line Location: York, North Yorkshire Salary: £23k to £26k, dependent on experience Job Type: Permanent, Full-time The role is office-based, so candidates should live within a commutable distance of York About us: This is a market-leading company that provides IT solutions for opticians and the optical … profession throughout the UK and Ireland. About the role: You will be part of an office-based Support Desk Team, providing a high-quality and efficient service to over 500 customers. Responsibilities include: Providing telephone support for customers with hardware or software issues. Analysing and resolving customer problems quickly and efficiently. Providing remote support by dialling into … customer systems when necessary. Logging all calls on the company's support software and updating as needed. Documenting and reporting 'bugs' and 'change requests' to the Development team. Making courtesy calls to customers who have not contacted the Support Desk for over 6 months. Occasional travel to customer sites may be required, which may involve overnight stays. A More ❯
Junior ITSupport - Hull We are seeking an enthusiastic and skilled ITSupport Specialist to join our team. This role is central to ensuring our staff can work seamlessly in the office and remotely. You will be the first point of contact for day-to-day technical issues, troubleshooting, and providing guidance to help our team … stay productive. Responsibilities Provide first and second-line technical support for end users Working as part of the IT team, based in the Hull office Install, configure, and maintain hardware and software. Troubleshoot and resolve issues related to networking, printers, and peripheral devices. Support users with Office, email, and other core business applications. Maintain accurate records of … solutions, and asset inventory. Ensure systems are updated and compliant with security protocols. Assist with onboarding new staff, including setting up accounts and devices. Salary £20-25K Junior ITSupport - Hull Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please More ❯
We are looking for an experienced 3rd line ITSupport Engineer who is looking to join a well-established and growing IT provider. Role 3rd Line ITSupport Engineer Location Remote with travel to Barnsley office and customer related travel Salary Up to £42k with full expenses - overtime & out of hours pay and bonus General … Career progression, great benefits and a supportive experienced team. The Role This is a key role for the 3rd Line ITSupport Engineer within the UK Technical function covering Cloud & Server infrastructure and systems. Project Delivery Working alongside the delivery team you’ll be primarily assigned to the delivery of customer projects, this will anything from a … Documentation and knowledge base articles Providing senior technical input, to internal and customer meeting The Person You will be motivated, customer centric and a strong communicator at all levels. It is important that you are qualified in server or a cloud-based qualification. Desirable to have MCSP or equivalent experience but not essential A bonus would be any experience More ❯
Goole, North Humberside, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
ITSUPPORT ANALYST HYBRID WORKING - 1 or 2 DAYS IN OFFICE PER WEEK HQ - GOOLE SALARY - CIRCA £30K + BENEFITS Your new role The ITSupport Analyst is responsible for supporting, monitoring, and improving Service Request processes within the ITSM platform (IT Service Management). You will ensure requests are fulfilled accurately and efficiently, maintain … catalogue content and workflows, and collaborate with IT teams to drive continual improvements and enhance the user experience. What you'll need to succeed Candidates wishing to be considered for this role must be able to demonstrate the following experience: ITIL Foundation certification. Experience working in IT Service Management (ITSM Tools) Familiarity with Service Request processes and ITIL More ❯
Goole, East Riding of Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
ITSUPPORT ANALYST HYBRID WORKING - 1 or 2 DAYS IN OFFICE PER WEEK HQ - GOOLE SALARY - CIRCA £30K + BENEFITS Your new role The ITSupport Analyst is responsible for supporting, monitoring, and improving Service Request processes within the ITSM platform (IT Service Management). You will ensure requests are fulfilled accurately and efficiently, maintain … catalogue content and workflows, and collaborate with IT teams to drive continual improvements and enhance the user experience. What you'll need to succeed Candidates wishing to be considered for this role must be able to demonstrate the following experience: ITIL Foundation certification. Experience working in IT Service Management (ITSM Tools) Familiarity with Service Request processes and ITIL More ❯
Hull, North Humberside, North East, United Kingdom
RP SEARCH LTD
This is a great opportunity to join a growing ITsupport business, involved right at the heart providing customer support at 2nd/3rd Line with the flexibility to take ownership of any situation with a real chance of progression with the business. The right candidate will possess :- Excellent communication skills Self-motivated and enthusiastic Previous experience … in an ITsupport capacity Problem solving and attention to detail Experience Providing 3rd line remote support to end users via telephone, live-chat, and email. Excellent troubleshooting when it comes to desktop-based technologies such as Windows PCs, Microsoft Office applications, peripheral devices, and printing. Configuring and Supporting hosted services, specifically including Office 365 & Azure. More ❯
2nd Line ITSupport Technician Location: Ilkley Salary: Up to £38,500 per annum Type: Full-time Overview Our client is a well-established Managed Service Provider (MSP) supporting small and medium-sized businesses across West and North Yorkshire. They pride themselves on delivering reliable, secure IT services and building strong client relationships through excellent customer service. … This is an excellent opportunity for a skilled IT professional to join a supportive and collaborative team. The role is primarily 2nd line support, with responsibility for escalated tickets, advanced troubleshooting, and assisting with projects. Flexibility is important, as the successful candidate will also answer phones and handle 1st line calls when required. Over time, the role offers … clear opportunities to develop 3rd line skills and take on more complex technical responsibilities. Key Responsibilities Client Support: Answer support calls and provide 1st line help when needed. Take ownership of 2nd line tickets and escalations. Provide remote and on-site support to a variety of clients. Build strong, trust-based client relationships. Technical Expertise: Administer and More ❯
Barnsley, South Yorkshire, Yorkshire, United Kingdom
Get Recruited (UK) Ltd
ITSUPPORT TECHNICIAN BARNSLEY - OFFICE BASED UP TO £26,500 + CAREER DEVELOPMENT AND GREAT CULTURE & SUPPORT THE OPPORTUNITY: This entry-level role is perfect for someone passionate about technology, eager to develop their skills, and looking to start a rewarding IT career. You'll work closely with an experienced Network Operator who will provide hands … on mentoring and training. The role is highly practical and varied, covering both technical and user-facing responsibilities. THE ROLE: Support and maintain IT network and physical servers, helping the company transition to cloud systems. Provide first-line support, troubleshooting hardware, software, phones, and connectivity issues. Monitor and resolve system issues to ensure smooth day-to-day … operations, including monitoring systems. Assist with updates, projects, and system improvements to enhance IT services. Follow organisational processes, document work, and approach problems with accountability and a willingness to learn. THE PERSON: Must have a genuine interest in IT and technology, with enthusiasm to learn and grow. Recent graduates or those newly qualified in IT or computing. More ❯
Huddersfield, West Yorkshire, England, United Kingdom
Partnerscale
ITSupport Engineer – Microsoft 365, Azure, Cloud Huddersfield (onsite) A busy IT team are looking for a 1st/2nd Line Support Engineer to join their Huddersfield office. This role will see you handling escalations, troubleshooting issues, and supporting the delivery of cloud and infrastructure projects. You’ll be working in a fast-paced in-house … Active Directory and Group Policy will also feature regularly, and upcoming projects will give you the chance to get hands-on with Entra ID. The role would suit an IT enthusiast who enjoys solving problems, delivering results and providing excellent customer service. An MSP background would be a strong advantage as it gives you exposure to different systems … but it is not essential. Key Tasks Take ownership of 2nd Line escalations and resolve issues efficiently Troubleshoot Microsoft 365, Azure and Intune environments Support Active Directory and Group Policy Provide networking support across DNS, IP, LAN/WAN and switches Install, upgrade and maintain software and hardware Contribute to IT projects including migrations and new More ❯
Edinburgh, York Place, City of Edinburgh, United Kingdom
Morris Sinclair Recruitment
significantly over the coming year. With a strong emphasis on employee wellbeing, they offer a highly competitive salary package complemented by market-leading benefits. We’re currently seeking an ITSupport Analyst to deliver hands-on technical support across their Edinburgh offices. The ideal candidate will have a solid background in supporting Microsoft technologies, with strong proficiency More ❯
Are you a customer focused person? Do you like assisting people and resolving problems? This role is a blend of technical support and customer service where you will support our clients to get the most out of the software whilst fixing faults and issues that may arise. Key Responsibilities: Managing client contact via phone and email, aiming to … on the product via video calls and conferences. Once fully trained, assist with training and mentoring new starters. The ideal candidate will have: Previous experience in a 1st line IT Helpdesk/Service Support or similar technical role is desirable but not essential. Previous customer service experience (minimum 2 years preferred) A team player who can handle supportMore ❯