3 of 3 Permanent Journey Map Jobs in Yorkshire

must-haves" for this role, not least that you will need to be a specialised Service Designer, with deep expertise in Design Research, Journey mapping, and Service Blueprinting, but you will also need: ∙ To be a commutable distance to Sheffield (you will be here twice per week). ...

users including clinical, operational and administrative stakeholders Synthesise findings into clear insights, themes and actionable recommendations Produce artefacts such as research reports, personas, journey maps and service blueprints Work closely with Product Managers, Designers and Business Analysts to shape future state design Present findings confidently to senior stakeholders ...

/Responsibilities: Extensive experience in a business analyst or change role. Experience implementing change. Experience of end-to-end change delivery and customer journey mapping. Business Process mapping, requirements gathering and capture, experience of writing user stories. Strong stakeholder engagement skills. Third Party Supplier relationship building. Project management ...