Huddersfield, West Yorkshire, Yorkshire, United Kingdom
In Technology Group Limited
system documentation and change logs Escalate complex issues to 3rd line support when necessary Support technologies including Windows Server, Microsoft 365, Azure, VMware/Hyper-V, ESET, SonicWall, and Meraki Identify sales opportunities and liaise with account managers Skills and Experience Essential: Minimum 2 years' experience in a fast-paced MSP or IT support environment Strong knowledge of Microsoft More ❯
of collaboration, continuous learning, and knowledge sharing through swarming and mentorship. You’ll support a diverse infrastructure, including Windows, Cisco, Fortinet, Intune, Azure, Active Directory, SQL, Rubrik, Hyper-V, Meraki, and Cybersecurity . The ideal candidate will combine deep technical expertise with a passion for problem-solving and helping others grow. Key Responsibilities Deliver high-quality technical support via … phone, service desk, chat, or in-person interactions. Troubleshoot and resolve issues across: Windows OS & applications Networking (Cisco/Meraki/Fortinet) – TCP/IP, DNS, DHCP, VPN Microsoft Azure & Intune environments Active Directory & Group Policy administration Hyper-V virtualization Cybersecurity best practices Lead or actively engage in swarming sessions to tackle complex issues while sharing knowledge. Serve as … incidents and service requests. Required Skills & Qualifications Proven experience in technical support/Infrastructure duties (multi-site or enterprise preferred). Strong expertise in: Windows OS & desktop environments Cisco & Meraki networking Fortinet firewalls Excellent troubleshooting and problem-solving abilities. Strong customer service mindset with clear communication skills. A collaborative approach , with the ability to mentor and guide others. Positive More ❯
of ITIL, IT service management, and digital transformation. Excellent communication and stakeholder management abilities. A proactive, adaptable, and solutions-focused approach. A Strong Technical background working with 365 tools, Meraki and Copilot Desirable: A relevant degree or equivalent industry experience. Experience working in a Microsoft environment. A full UK driving licence for regional travel. Yorkshire Cancer Research, are committed More ❯
helping to maintain both IT infrastructure and ecommerce platforms. Key Responsibilities Manage and maintain Windows Server and Ubuntu Server environments. Administer Active Directory and Microsoft 365. Configure and troubleshoot Meraki and/or Unifi networks. Support and maintain virtualisation platforms. Deliver 1st to 3rd line IT support across the business. Support day-to-day operations of ecommerce platforms. Assist … infrastructure projects, upgrades, and security improvements. Key Skills & Experience Strong hands-on experience with server administration. Proven track record with Active Directory and Microsoft 365 administration. Networking knowledge with Meraki and/or Unifi solutions. Experience with virtualisation. Broad technical support experience across 1st-3rd Line. Familiarity with ecommerce platforms is desirable. Benefits 25 days holiday plus bank holidays More ❯
helping to maintain both IT infrastructure and ecommerce platforms. Key Responsibilities Manage and maintain Windows Server and Ubuntu Server environments. Administer Active Directory and Microsoft 365. Configure and troubleshoot Meraki and/or Unifi networks. Support and maintain virtualisation platforms. Deliver 1st to 3rd line IT support across the business. Support day-to-day operations of ecommerce platforms. Assist … infrastructure projects, upgrades, and security improvements. Key Skills & Experience Strong hands-on experience with server administration. Proven track record with Active Directory and Microsoft 365 administration. Networking knowledge with Meraki and/or Unifi solutions. Experience with virtualisation. Broad technical support experience across 1st-3rd Line. Familiarity with ecommerce platforms is desirable. Benefits 25 days holiday plus bank holidays More ❯
