Doncaster, South Yorkshire, England, United Kingdom
Austin Banks
you will be responsible for: Handle escalated 2nd line support incidents, including troubleshooting server systems, networks, telephony, security, cloud services and more. Diagnose and resolve issues related to Microsoft 365, Azure, SharePoint, Exchange, hybrid connectivity, VPNs, WiFi/guest networks, domains/DNS/Hosting. Assist with design, installation, maintenance and support of infrastructure (servers, storage … a 2nd line support or infrastructure support role (ideally in an MSP environment). Strong technical knowledge of Windows Server (2016/2019/2022), Active Directory, Azure, Microsoft 365, Exchange, SharePoint, Office 365, databases. Network infrastructure experience: LAN/WAN, routing/switching, VPNs, firewalls, WiFi, guest networks, DNS/DHCP. Experience with telephony/… communication skills Able to work under pressure and meet SLAs Self-motivated, with a willingness to mentor 1st Line engineers and help build a knowledge-rich environment. Desirable Microsoft Certified: Azure Administrator Associate, Modern Desktop Administrator, Messaging Administrator etc. Cisco CCNA/CCNP or equivalent networking certification. ITIL Foundation/Practitioner. Experience with RMM and PSA tools (e.g. More ❯
Rotherham, South Yorkshire, England, United Kingdom
Elevate Technology Group Ltd
2nd Line IT Support across hardware, software, networks, and end-users - Troubleshoot and administer Windows 10/11 and Windows Server environments - Manage Active Directory, Group Policy, and Microsoft 365 (Teams, Exchange, SharePoint, OneDrive) - Deliver IT support for desktops, laptops, printers, mobile devices, and telephony - Handle user account administration, password resets, onboarding/offboarding - Assist with … Monitor and maintain IT systems performance, escalating to senior engineers and 3rd parties when required Technical Environment Includes: - Windows 10/11, Windows Server, Active Directory, Group Policy - Microsoft 365, Teams, SharePoint, Exchange, OneDrive - Networking (TCP/IP, DNS, DHCP, switches, routers, firewalls) - Endpoint security, data backup, disaster recovery tools This is an excellent opportunity for … Delivery. Key Words: IT Support Engineer Rotherham, IT Jobs South Yorkshire, IT Support Technician, 1st Line Support, 2nd Line Support, IT Helpdesk Jobs, Desktop Support, Internal IT Support, Microsoft 365 Support, Active Directory Jobs, Windows Server Support, Networking Jobs Rotherham, Infrastructure Support, IT Jobs in Manufacturing More ❯
relevant system testing. Role Requirements Minimum Criteria Experience of pre-boarding/onboarding of new staff and/or working knowledge of supporting key enterprise services; Active Directory, MicrosoftExchange, Equinox, Smart IT. Able to use MS Office, enter data accurately and learn new systems/technology quickly. Experience in a customer service role. Essential Criteria … 80th of your annual salary for every year worked. There is the option to increase your pension (to 1/65th) or decrease (to 1/105th) in exchange for salary through our flexible benefits programme each year. The Bank has the discretion to vary standard accrual rates and dial up and dial down rates at any time More ❯
fixes and updates with the wider team Required Experience: 3+ years in a Service Desk or Helpdesk role Strong knowledge of Windows OS (7 11), Windows Server, and Exchange Solid troubleshooting skills across networks (LAN/VLAN/WAN/Wi-Fi/VPN) Experience with VMware/Hyper-V and remote desktop tools (e.g., Citrix) Confident working More ❯
fixes and updates with the wider team Required Experience: 3+ years in a Service Desk or Helpdesk role Strong knowledge of Windows OS (7–11), Windows Server, and Exchange Solid troubleshooting skills across networks (LAN/VLAN/WAN/Wi-Fi/VPN) Experience with VMware/Hyper-V and remote desktop tools (e.g., Citrix) Confident working More ❯
HU7 4US, Sutton on Hull, East Riding of Yorkshire, United Kingdom
Consortium Professional Recruitment Ltd
remote users Troubleshooting hardware, software, and network issues Installing, configuring, and maintaining IT systems including servers, networks, and desktop devices Managing Active Directory, DNS, DHCP, O365, SharePoint, and Exchange users Overseeing data backups, system security, and patch management Supporting data reporting and analytics using tools like PostgreSQL, HFSQL, and MSSQL Getting involved in new IT projects such as More ❯
Sheffield, South Yorkshire, England, United Kingdom
Akkodis
Assessing risks, identifying critical service and system dependencies and implementing countermeasures. Install, configure and maintain service, software, hardware and application components. Work to ITIL v4 framework. Tech stack: Microsoft Windows Server Operating Systems version 2016 and above Microsoft Office365 Exchange 2016 Hyper-V/VMware Azure Firewalls, switches, routing Servers, SANs Modis International Ltd More ❯
Sheffield, South Yorkshire, England, United Kingdom
Akkodis
Assessing risks, identifying critical service and system dependencies and implementing countermeasures. Install, configure and maintain service, software, hardware and application components. Work to ITIL v4 framework. Tech stack: Microsoft Windows Server Operating Systems version 2016 and above Microsoft Office365 Exchange 2016 Hyper-V/VMware Azure Firewalls, switches, routing Servers, SANs Modis International Ltd More ❯
YO18, Pickering, North Yorkshire, United Kingdom Hybrid / WFH Options
Wilf Ward Family Trust
all sites, owning technical issues through to resolution to minimise disruption to frontline care. Cloud and M365 Ecosystem Management: Maintain the stability, security, and integrity of our entire Microsoft 365 environment (Exchange, Teams, SharePoint Online). Deployment and Security Focus: Configuration and secure deployment of new hardware (desktops, laptops, mobiles), ensuring all systems operate on modern … succeed in this role you must have: Proven, dedicated experience in a 1st/2nd line IT support or Technician role. Proficiency in administering and supporting the full Microsoft 365 stack (Exchange, SharePoint, Teams, OneDrive) in a multi-user environment. Hands-on expertise in deploying, diagnosing , and maintaining Windows 11 operating systems and associated hardware (desktop … management. A logical, methodical approach to complex problem-solving and a relentless commitment to service excellence. Desirable Attributes The ideal candidate would also bring: Relevant vocational certification (e.g., Microsoft 365 Certified: Modern Desktop Administrator, CompTIA). Experience with network fundamentals (router configuration, firewall concepts, access points). Previous experience in the health, social care, or charity sectors. Experience More ❯
days holiday + 5 days ‘study leave’. Professional development opportunities 5% employer pension, income protection, private medical, death in service + many more. Desired technical skills: Microsoft 365 (Entra ID, Exchange, Teams, SharePoint, Intune, Azure) Windows Server/Active Directory, Networking fundamentals (DNS, DHCP, VPNs, firewalls). Security tools, vulnerability management, and incident response Security … technologies (firewalls, IDS/IPS, SIEM, vulnerability scanners) Familiarity with Microsoft Defender and Mimecast. Strong analytical and troubleshooting skills across complex IT environments. Experience of Compliance, IT Governance, Change Management etc Any relevant professional certifications would be desirable. The company have an excellent reputation within their sector and have shown consistent growth since their inception. Last year, they More ❯
Sheffield, South Yorkshire, England, United Kingdom
Elevation Recruitment Group
and resolve incidents and service requests within defined SLA targets Support and maintain Windows Server environments and virtual platforms (VMware) Administer and troubleshoot Active Directory, Group Policy, and Microsoft 365 Support Exchange Online, Conditional Access, and Multi-Factor Authentication (MFA) Configure and maintain networking infrastructure, including LAN, WAN, VPN and Wireless Manage and support SQL Server … antivirus solutions Key Skills & Experience: Previous experience working for a Managed Service Provider or within an SLA-driven service desk environment Strong technical knowledge of: Windows Server and Microsoft 365 VMware/virtualised environments Networking – LAN, WAN, VPN and Wireless Active Directory and Exchange Online Firewalls – NAT, PAT, ACLs SQL Server Excellent troubleshooting and problem-solving More ❯
2nd line technical support for all IT incidents and service requests Troubleshoot and resolve hardware, software, and networking issues Manage user setups and account administration across Active Directory, Microsoft 365, and Exchange Online Support and maintain Windows 10/11, Teams, SharePoint, and Citrix Virtual Apps & Desktops Assist with system upgrades, deployments, and IT projects Maintain … all levels Required Skills & Experience Previous experience in a 1st or 2nd line IT support role (professional services experience preferred) Strong technical knowledge of Windows operating systems and Microsoft 365 Experience with Active Directory, Group Policy, and Exchange Online Exposure to Citrix environments and basic network troubleshooting Excellent communication skills with a professional and customer-focused More ❯
Leeds - some travel to York / Sheffield, Leeds, West Yorkshire, United Kingdom
Exalto Consulting
2nd line technical support for all IT incidents and service requests Troubleshoot and resolve hardware, software, and networking issues Manage user setups and account administration across Active Directory, Microsoft 365, and Exchange Online Support and maintain Windows 10/11, Teams, SharePoint, and Citrix Virtual Apps & Desktops Assist with system upgrades, deployments, and IT projects Maintain … all levels Required Skills & Experience Previous experience in a 1st or 2nd line IT support role (professional services experience preferred) Strong technical knowledge of Windows operating systems and Microsoft 365 Experience with Active Directory, Group Policy, and Exchange Online Exposure to Citrix environments and basic network troubleshooting Excellent communication skills with a professional and customer-focused More ❯
Brandesburton, Driffield, North Humberside, England, United Kingdom
Reed
vulnerabilities and improve system uptime. Providing 3rd line support for escalated issues. Skills/Technologies: Strong technical knowledge across networking, cloud (especially Azure), hosting, storage, virtualisation, and the Microsoft 365 stack. Experience with cloud-based mail archiving (Mimecast), Exchange, SQL Server, SharePoint. Excellent communication and problem-solving skills. Background in disaster recovery planning and hybrid backup More ❯
Kingston Upon Hull, East Riding of Yorkshire, United Kingdom
Reed Technology
vulnerabilities and improve system uptime. Providing 3rd line support for escalated issues. Skills/Technologies: Strong technical knowledge across networking, cloud (especially Azure), hosting, storage, virtualisation, and the Microsoft 365 stack. Experience with cloud-based mail archiving (Mimecast), Exchange, SQL Server, SharePoint. Excellent communication and problem-solving skills. Background in disaster recovery planning and hybrid backup More ❯