2 of 2 Permanent Performance Improvement Jobs in Yorkshire

senior management role reporting directly to the Managing Director, with our Technical Stack Leads reporting into you. You will be responsible for the overall performance, quality, and client experience of the Service Desk, ensuring service levels are consistently met and the team operates efficiently, professionally, and cohesively. This role … suits someone who is first and foremost a strong people manager, confident leading leads and managers, driving performance, and holding teams accountable, who also brings a broad technical understanding to make credible, informed decisions across the stack. You will also work closely with the Commercial Team, providing the client ...

productivity and deliver large-scale transformation programmes that generate measurable financial and operational benefits. What You'll Be Doing Leading cost optimisation and operational improvement engagements. Conducting financial analysis, cost baselining and scenario modelling. Developing business cases and recommending performance improvement initiatives. Identifying opportunities to reduce costs … risks and client relationships. Coaching junior team members and contributing to business development activities. What We're Looking For Experience delivering cost optimisation, productivity improvement or operational transformation programmes. Strong analytical, financial modelling and problem-solving skills. Excellent stakeholder management and communication abilities. Experience working in complex, fast-paced ...