2 of 2 Permanent Proactive Maintenance Jobs in Yorkshire

line with company policies and regulatory requirements. Log all queries and actions accurately in their internal system, escalating when necessary. Deploy software updates to 400+ client sites and perform proactive system maintenance. What They’re Looking For: Experience in customer support or a similar service-oriented role. Good computer literacy and ability to learn internal systems quickly. Understanding of More ❯

resolving technical incidents and problems, and restoring service to clients by managing incidents through to resolution. Reporting to the Helpdesk Team Leader, this role is a combination of ongoing proactive monitoring and maintenance as well as business-as-usual support. Responsibilities Interface with end users via telephone, e-mail and remote-control software Provide excellent service to clients More ❯