York, Yorkshire, United Kingdom
Investigo Change Solutions
Senior IT Network Services
Engineer - Unified Comms Permanent York - Hybrid The role and its direct reports will be responsible for customer facing Unified Network based services such as Unified Communications, Telephony, Mobile Services and Video Conferencing. The role will lead a team to meet our ongoing operational … continuous service improvement Emergency response to critical incidents. Day to Day Operations Key areas include: Operational Performance Manage and ensure effective operation of the
IT UC network, including but not limited to: Site Connectivity. Secure Wi-Fi (Site). Web Security (in part). Unified Communication including meeting rooms … video conferencing, telephony (telephony systems, fixed line, VGN) & mobile. Mobile Device Management (MDM). Internet and VPN Service.
IT Disaster Recovery. Ensure all relevant UC network hardware, software/firmware is within supported life. Work with vendors to obtain, schedule and implement updates. Review and respond to out of
more »