1 of 1 Permanent Service Desk Manager Jobs in Yorkshire

Job Title: Service Desk Manager Location: Hybrid - Leeds, UK Salary: £65,000 - £75,000 per annum (depending on experience) Why Apply? Are you a seasoned IT support professional with a passion for leadership, service excellence, and technical innovation? This is an exciting opportunity to take the … next step in your career as a Service Desk Manager. With a presence across multiple international markets and a focus on cutting-edge technology, this is a full-time leadership role offering challenge, growth, and the opportunity to make a real impact. Service Desk Lead Engineer … Responsibilities Lead and mentor a global 2nd Line Service Desk team, driving service excellence and adherence to SLAs Act as a senior escalation point for complex technical issues and coordinate with 1st and 3rd Line support Own and evolve ITIL-based service processes including incident, problem More ❯