2 of 2 Permanent Service Desk Team Leader Jobs in Yorkshire

Description As a Service Desk Team Leader, you will be responsible for ensuring that Service Deskcalls are answered by the Service Deskteam in accordance with company policy for both response time and telephone manner. You will be part … policy is adhered to and service levels are followed. You will manage: The Service Desk Team Leader, including consultation on personal development reviews, one to one meetings, performance evaluations and disciplinary responsibilities. You will also actively provide feedback to the team. ...

apprenticeships to leading UK employers across a variety of sectors. Job Description As a Service Desk Team Leader, you will be responsible for ensuring that Service Deskcalls are answered by the Service Deskteam in accordance with company policy … policy is adhered to and service levels are followed. You will manage: The Service Desk Team Leader, including consultation on personal development reviews, one to one meetings, performance evaluations and disciplinary responsibilities. You will also actively provide feedback to the team. ...