enhance service stability. Qualifications Experience working in a Problem Management role within an ITIL-based Service Management environment. Knowledge of ITIL4 practices ITIL4 Foundation certification is desirable. Familiarity with ServiceNow Problem Management and other ITSM platforms. Strong analytical skills with the ability to interpret data, identify patterns, and produce actionable insights. Ability to collaborate effectively with technical teams, suppliers, and More ❯
Birmingham, Leeds, Liverpool, London (Canary Wharf), United Kingdom Hybrid / WFH Options
UK Health Security Agency
to reduce operational impacts and support UKHSA's critical capabilities in public health surveillance, emergency response, and health inequalities reduction Coordinate the onboarding of new services into UKHSA's ServiceNow ITSM platform, working closely with project teams, service architects, support operations and commercial functions to ensure shared understanding of service responsibilities and performance expectations About us We pride ourselves as More ❯
XML, and web services integration Familiarity With Cribl, Grafana, Logic Monitor, Datadog, Newrelic or comparable monitoring & APM solutions is a plus. Exposure to SIEM and Service Management toolsets like ServiceNow would be advantageous. Nice to have UNIX/RHEL/Ubuntu with Scripting experience Should have Knowledge of ITIL processes and service management principles Must have experience with agile development More ❯
XML, and web services integration Familiarity With Cribl, Grafana, Logic Monitor, Datadog, Newrelic or comparable monitoring & APM solutions is a plus. Exposure to SIEM and Service Management toolsets like ServiceNow would be advantageous. Nice to have UNIX/RHEL/Ubuntu with Scripting experience Should have Knowledge of ITIL processes and service management principles Must have experience with agile development More ❯
Sheffield, South Yorkshire, England, United Kingdom Hybrid / WFH Options
Xpertise Recruitment Ltd
commercial acumen and stakeholder management skills. Preferred Qualifications Bachelor's degree in Supply Chain, IT, or related field. CIPS or CPSM certification. Familiarity with ITAM/ITSM tools (e.g., ServiceNow, Lansweeper). Core Competencies Strategic thinker with a knack for long-term planning. Expert negotiator with strong influencing skills. Analytical mindset with financial forecasting capabilities. Relationship builder across internal and More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Reed Technology
commercial acumen and analytical skills. Excellent stakeholder engagement across IT, Legal, Finance, and suppliers. Desirable Extras: IT degree, CIPS or CPSM certification. Familiarity with ITAM/ITSM tools like ServiceNow or Lansweeper. You'll play a pivotal role in shaping the client's IT supply chain strategy, driving innovation, and delivering real business value. More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
ServiceNow System Administrator Pay up to £52,442 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for an ServiceNow System Administrator to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that … extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Track record of managing and operating a secure ServiceNow environment including the integration of ServiceNow Platform with other Technologies. Demonstrable experience in supporting the development of team members to assist in the provision of a first-class service, ensuring … providing potential solutions where applicable. Proven experience of effectively communicating at different levels to various technical and non-technical audiences. Demonstrable experience of managing releases using Software Delivery Lifecycles. ServiceNow Certified System Administrator or extensive ServiceNow Administration experience. Successful candidates who are deemed to have extensive experience would be expected to achieve this qualification within 12 months. You and your More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
ServiceNow System Administrator Pay up to £52,442 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for an ServiceNow System Administrator to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that … extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Track record of managing and operating a secure ServiceNow environment including the integration of ServiceNow Platform with other Technologies. Demonstrable experience in supporting the development of team members to assist in the provision of a first-class service, ensuring … providing potential solutions where applicable. Proven experience of effectively communicating at different levels to various technical and non-technical audiences. Demonstrable experience of managing releases using Software Delivery Lifecycles. ServiceNow Certified System Administrator or extensive ServiceNow Administration experience. Successful candidates who are deemed to have extensive experience would be expected to achieve this qualification within 12 months. You and your More ❯
ServiceNow System Administrator Pay up to £52,442 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Make sure to apply with all the requested information, as laid out in the job overview below. DWP. Digital with Purpose. We are looking for an ServiceNow System Administrator to join our community of tech experts in DWP … extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Track record of managing and operating a secure ServiceNow environment including the integration of ServiceNow Platform with other Technologies. Demonstrable experience in supporting the development of team members to assist in the provision of a first-class service, ensuring … providing potential solutions where applicable. Proven experience of effectively communicating at different levels to various technical and non-technical audiences. Demonstrable experience of managing releases using Software Delivery Lifecycles. ServiceNow Certified System Administrator or extensive ServiceNow Administration experience. Successful candidates who are deemed to have extensive experience would be expected to achieve this qualification within 12 months. You and your More ❯
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
call out rota (on call 1 week in every 8) Monitor change metrics and KPIs to identify trends, improve processes, and reduce change-related incidents Utilise ITSM tools (e.g., ServiceNow, BMC Remedy) to manage change workflows, approvals, and reporting What skills & qualifications you will need: Demonstrated experience in IT Change Management within an ITIL-aligned environment In-depth knowledge of … frameworks, with certification required Excellent organisational, coordination, and stakeholder influencing skills Strong communication and engagement abilities with stakeholders at all levels Hands-on experience with ITSM platforms such as ServiceNow, Cherwell, or BMC Remedy Proven ability to assess technical risk and impact across both infrastructure and application environments Although we operate 24 hours a day, 365 days a year, its More ❯
ServiceNow System Administrator Pay up to £52,442 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for an ServiceNow System Administrator to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that More ❯
Problem Manager/Problem Analysis/Problem Coordinator Leeds area, Hybrid role As Problem Manager you will be responsible for proactively analysing and driving resolution of complex problems within out IT Infrastructure and services. Successful Problem Manager/Problem Analysis More ❯
Batley, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Pro-Connexions Ltd
Problem Manager/Problem Analysis/Problem Coordinator Leeds area, Hybrid role – As Problem Manager you will be responsible for proactively analysing and driving resolution of complex problems within out IT Infrastructure and services. Successful Problem Manager/Problem Analysis More ❯
Problem Manager/Problem Analysis/Problem Coordinator Leeds area, Hybrid role – As Problem Manager you will be responsible for proactively analysing and driving resolution of complex problems within out IT Infrastructure and services. Successful Problem Manager/Problem Analysis More ❯
Employment Type: Permanent
Salary: £38000 - £40000/annum £38-£40k + Skill development & Caree