Service Desk Analyst / Technical Support Engineer
- Hiring Organisation
- Connected IT
- Location
- Wakefield, West Yorkshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
related tasks. Key Skills and Experience (not all essential) Previous experience working on an IT Service Desk in an ITIL environment at 1st / 2nd / 3rd line technical support level. The role and responsibilities can be tailored depending on your current level of technical knowledge. … Have a good understanding / proficiency in MS office suite applications, desktop operating systems and server administration Experience of Exchange / Active directory (i.e. Account creations, password resets, creation of groups etc.) Understanding of network concepts e.g. DNS, DHCP, Email, HTTP, SSL and TCP ...