with VMware/Hyper-V and remote desktop tools (e.g., Citrix) Confident working with firewalls, antivirus, and cyber security tools Exposure to backup/monitoring tools (e.g., Datto, PRTG) VOIP and telephony support MSP background and/or education sector experience a bonus Skills: Customer-focused with a clear and professional phone manner Strong communicator, both written and verbal Able More ❯
with VMware/Hyper-V and remote desktop tools (e.g., Citrix) Confident working with firewalls, antivirus, and cyber security tools Exposure to backup/monitoring tools (e.g., Datto, PRTG) VOIP and telephony support MSP background and/or education sector experience a bonus Skills: Customer-focused with a clear and professional phone manner Strong communicator, both written and verbal Able More ❯
Sheffield, South Yorkshire, England, United Kingdom Hybrid / WFH Options
QA
Who are we? eti Cloud are a dynamic and innovative information services company specialising in cutting-edge Hosted Desktop and VOIP Services to UK based companies. Our expertise lies in delivering top-notch, reliable solutions, making us a key player in the tech sector. We pride ourselves on creating a work environment that encourages growth and learning, making our company More ❯
or similar role. Strong technical knowledge of Windows and Mac operating systems, network protocols, and hardware components. Experience with Microsoft Office 365, Active Directory, Exchange, and SharePoint. Experience supporting VoIP systems. Excellent analytical and problem-solving skills. Strong communication skills and the ability to work well in a team. Ability to prioritize and manage multiple tasks in a fast-paced More ❯
Harrogate, North Yorkshire, England, United Kingdom
QA
Employer description: Hamilton Group is a UK-based IT support company offering comprehensive services like managed IT support, cybersecurity, cloud technology, hosted VoIP and Microsoft 365 solutions to businesses nationwide. They are known for their rapid response times and proactive approach to IT issues. As an apprentice you’ll gain real-world experience while developing your skills through a funded More ❯
Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Context Recruitment
1st and 2nd line IT teams * Install, update, maintain, and support various software packages and hardware * Perform Active Directory administration and deploy software via Endpoint Manager * Support SIP/VOIP telephony and video conference systems * Configure and support iOS/Android mobile devices and 4G/5G dongles * Assist with IT projects and maintain technical documentation Qualifications and Skills: * Microsoft More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Context
taking on further responsibilities Role Requirements: - Experience in a 1st/2nd line technical support role - Cisco Networking knowledge - Some knowledge of switches, routers and firewalls - An understanding of VoIP telephony solutions - Knowledge of virtualisation or storage solutions would be beneficial, but not a must have - Knowledge around server technologies - AD/Entra ID, Exchange OR Citrix experience would be More ❯
Cottingham, North Humberside, North East, United Kingdom
Quickline Communications
will be great at this role.... - Strong leadership skills with experience managing a technical support team - Excellent communication and coaching abilities to drive team performance - Proficiency in troubleshooting broadband, VOIP, and Wi-Fi-related issues - Ability to manage escalated technical issues and ensure effective resolution - Passionate about delivering exceptional customer experiences and driving improvements The benefits... - Pension – 5% employer/ More ❯
Cottingham, North Humberside, North East, United Kingdom
Quickline Communications
will be great at this role.... - Strong leadership skills with experience managing a technical support team - Excellent communication and coaching abilities to drive team performance - Proficiency in troubleshooting broadband, VOIP, and Wi-Fi-related issues - Ability to manage escalated technical issues and ensure effective resolution - Passionate about delivering exceptional customer experiences and driving improvements The benefits... - Pension – 5% employer/ More ❯
Willerby, Hull, North Humberside, England, United Kingdom
Quickline Communications
will be great at this role.... - Strong leadership skills with experience managing a technical support team - Excellent communication and coaching abilities to drive team performance - Proficiency in troubleshooting broadband, VOIP, and Wi-Fi-related issues - Ability to manage escalated technical issues and ensure effective resolution - Passionate about delivering exceptional customer experiences and driving improvements The benefits... - Pension – 5% employer/ More ❯
Willerby, Hull, North Humberside, England, United Kingdom
Quickline Communications
will be great at this role.... - Strong leadership skills with experience managing a technical support team - Excellent communication and coaching abilities to drive team performance - Proficiency in troubleshooting broadband, VOIP, and Wi-Fi-related issues - Ability to manage escalated technical issues and ensure effective resolution - Passionate about delivering exceptional customer experiences and driving improvements The benefits... - Pension – 5% employer/ More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Searchability (UK) Ltd
VoIP Engineer Opportunity for a VoIP Engineer to join a rapidly growing business in Sheffield. Salary between £25,000-£35,000 depending on experience plus benefits! Apply online or contact Nathan Finlay via/07441348208 Who we are: We have are one of the fastest growing business broadband providers in in Yorkshire. Due to our growth we're looking to … add an enthusiastic VoIP Engineer to our team. Our vision is providing excellent customer service to our SME clients across the UK providing the highest quality. Benefits: Company van, laptop, mobile and credit card! Team days out. Development opportunities. And more! What will you be doing? As a VoIP Engineer you will be responsible for providing our clients with exceptional … telephone systems, upgrades of equipment and assisting with faults. Essential Skills: Experienced with telephony system installations. Experience of Networking, routers and switches. Knowledge of WiFi technologies, IoT Devices and VoIP Systems. Cabling, installation, troubleshooting and maintenance of clients systems. To Be Considered Please either apply by clicking online or emailing me directly . For further information please call me on More ❯
Harrogate, England, United Kingdom Hybrid / WFH Options
RedRock Resourcing
for an experienced Project Manager to join a growing managed services provider in Harrogate. If you have a track record of delivering complex infrastructure projects across Wireless, WAN, LAN, VOIP, and ICT services, this could be your next move. What you’ll do: Manage end-to-end customer delivery projects – from order receipt to first billing Ensure on-time, on … closure Provide clear, accurate reporting on progress, risks, budgets, and resource forecasts What we're looking for: Strong Project Management background, ideally within a managed services environment Experience delivering VOIP, Wi-Fi, MPLS WAN, LAN, or similar services Excellent communication and stakeholder management skills Proficient with Office 365 (Planner) and ideally Dynamics 365 Comfortable managing multiple projects simultaneously using structured More ❯
a well-established and growing telecommunications reseller providing a comprehensive suite of solutions to Small and Medium-sized Enterprises (SMEs) across the UK. Our core offerings include hosted telephony (VoIP platforms), business mobiles, and a range of connectivity services. With a strong commitment to customer service and a recent period of expansion, we are looking to strengthen our internal operations … Responsibilities Process Development: Design, document, and implement efficient and scalable operational processes for all key business functions, including: Provisioning: Ensuring a smooth and timely setup of new customer services (VoIP, mobiles, connectivity). Customer Support: Establishing clear protocols for managing support tickets, escalations, and incident resolution. Supplier Management: Optimizing relationships and workflows with key network and platform suppliers. Billing & Finance … Manager or similar senior operational role within the telecommunications industry. Essential: A proven track record of building and implementing operational processes from scratch. Strong knowledge of: Hosted Telephony/VoIP platforms (e.g., Gamma Horizon, 3CX, Mitel, Avaya, 8x8). Mobile communications and provisioning. Broadband and connectivity services (e.g., FTTC, FTTP, Leased Lines). Leadership: Experience in managing and motivating a More ❯
Halifax, West Yorkshire, Yorkshire, United Kingdom
Searchability (UK) Ltd
delivering exceptional service to our clients through the installation, setup, and upkeep of telephony and data systems ensuring dependable connectivity and peak system performance. Essential Skills: Previous experience with VoIP/Telecoms systems, maintaining, troubleshooting, installing and configuring. Certifications in networking such as CCNA would be an advantage. Experience troubleshooting and resolving technical issues to a high level. Full UK … this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. Key Skills: VoIP, Networking, Installations, CCNA Telecoms Engineer Opportunity for a Telecoms Engineer to join a rapidly growing business in their Huddersfield office. Salary between £25,000-£28,000 depending on experience plus … delivering exceptional service to our clients through the installation, setup, and upkeep of telephony and data systems ensuring dependable connectivity and peak system performance. Essential Skills: Previous experience with VoIP/Telecoms systems, maintaining, troubleshooting, installing and configuring. Certifications in networking such as CCNA would be an advantage. Experience troubleshooting and resolving technical issues to a high level. Full UK More ❯
s looking for an experienced Network Project Manager to join their team. This is a fantastic opportunity to work across a portfolio of projects delivering LAN, WAN, Wi-Fi, VoIP, and ICT services to enterprise clients. You’ll be responsible for managing the full delivery lifecycle, from order to billing and service handover, ensuring everything runs on time, within budget … a strong focus on customer satisfaction. Key Skills & Experience: ✅ Proven experience in project delivery within a tech or MSP environment ✅ Strong understanding of network infrastructure (LAN/WAN/VoIP) ✅ Excellent stakeholder and vendor management ✅ Comfortable working with waterfall or hybrid methodologies ✅ Clear communicator, highly organised, and customer-focused If you're a structured, delivery focused PM who thrives in More ❯
Cottingham, North Humberside, North East, United Kingdom
Quickline Communications
full of inspiring, customer obsessed people, and were looking for Customer Tech Support Advisors to provide front-line technical support to customers experiencing issues with broadband, WI-FI and VoIP services. Could that be you? If diagnosing and resolving issues gets you out of bed in the morning, and providing excellent customer service puts a smile on your face then … This role is based onsite at Willerby. Heres why youll love this role - You''ll provide first-line technical support to customer experiencing issues with broadband, Wi-Fi and VoIP services. - Follow structured triage and diagnostic processes to efficiently identify and resolve common technical problems - Deliver clear, professional guidance to customer through phone, or email. Assist in updating customers on More ❯
Willerby, Hull, North Humberside, England, United Kingdom
Quickline Communications
of inspiring, customer obsessed people, and we’re looking for Customer Tech Support Advisors to provide front-line technical support to customers experiencing issues with broadband, WI-FI and VoIP services. Could that be you? If diagnosing and resolving issues gets you out of bed in the morning, and providing excellent customer service puts a smile on your face then … is based onsite at Willerby. Here’s why you’ll love this role... - You''ll provide first-line technical support to customer experiencing issues with broadband, Wi-Fi and VoIP services. - Follow structured triage and diagnostic processes to efficiently identify and resolve common technical problems - Deliver clear, professional guidance to customer through phone, or email. Assist in updating customers on More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom
The Bridge (IT Recruitment) Limited
working closely with key business stakeholders and project teams to ensure delivery that meets expectations in terms of scope, time, cost and quality. Any experience with Wireless, WAN & LAN, VOIP would be ideal. Key Responsibilities Oversight and control of assigned projects Identify the appropriate delivery and project management approach Manage the change control procedure and ensure project deliverables are completed … are discussed and overcome with the relevant stakeholders Advise on technical recommendations Drive decision making during the project lifecycle Key Skills Experience of managing customer relationships and issues Delivery VOIP, Wi-Fi, MPLS WAN, LAN or combinations of all services Proven ability to manage multiple projects simultaneously Demonstrate a structured project approach Knowledge of Agile and Waterfall Detailed infrastructure migration More ❯