8 of 8 Remote/Hybrid Permanent 1st Line Service Desk Analyst Jobs

1st Line IT Service Desk Analyst

Location
Sheffield, England, United Kingdom
1st Line IT Service Desk Analyst Application Deadline: 12 November 2026 Department: IT Infrastructure and Operations Employment Type: Permanent Location: Sheffield Compensation: £26,000/year Description IT Service Desk Analyst Location: Sheffield (hybrid working … your lifestyle - from discounts on retail and socialising, to health and wellbeing, travel, and technology and plenty more THE ROLE As an IT Service Desk Analyst, you'll be the first point of contact for colleagues requiring technical support across a range of systems ...

Service Desk Analyst (1st line) - Not for Profit team

Location
City Of London, England, United Kingdom
Service Desk Analyst (1st line) - Not for Profit team Department: Service Management Employment Type: Permanent - Full Time Location: Hybrid Description Hello. Welcome to Wanstor! At Wanstor, we’ve been delivering award-winning IT solutions for over 22 years … looking to develop your skills within a fast paced and supportive environment. You may have the following experience: - IT support experience at a 1st line level Knowledge of ITIL, incident, problem and change management. Experience taking responsibility and ownership of stakeholders and projects A desire to provide ...

IT Service Desk Analyst - 1st Line | Hybrid in Sheffield

Location
Sheffield, England, United Kingdom
British Business Bank plc in Sheffield is seeking a 1st Line IT Service Desk Analyst to join IT Infrastructure and Operations. The role is permanent, full-time with hybrid working; attendance expected 4–5 days per week in the office, 37.5 … contact for colleagues needing technical support across systems and devices, diagnosing and resolving issues, managing requests and ensuring a responsive, high-quality service #J-18808-Ljbffr ...

1st Line, IT Service Desk Analyst

Location
United Kingdom
recently been working in IT Customer Support? Do you thrive in delivering an excellent Customer Services? Then this role is for you - as a 1st line IT Support Analyst. We can offer you: This role will become hybrid (home-working & office) after successful completion of probation … + some remote work.You will be joining a company that offers training and a genuine career path with an additional benefits package. As the 1st Line IT Support Analyst, you will: Be the primary telephone contact to support and assist pharmacy dispensers with IT problem ...

Hybrid IT Service Desk Analyst – 1st Line Support

Location
Bridgend, Wales, United Kingdom
Tokio Marine HCC – A&H Group is seeking an IT Service Desk Analyst to provide 1st line technical support to a user base of around 2,500. The role collaborates with Desktop Support and other IT teams to resolve incidents ...

Hybrid First-Line IT Service Desk Analyst

Location
City Of London, England, United Kingdom
Wanstor Limited is seeking a Service Desk Analyst (1st line) to join our Professional Services team in a hybrid setting. Based in London, you will be the first voice for customers, triaging issues, logging tickets, and delivering practical solutions while working ...

IT Service Desk Analyst - 1st Line Support, Remote-Eligible

Location
United Kingdom
Tokio Marine HCC – A&H Group in Bridgend is seeking an IT Service Desk Analyst to deliver first‐line technical support for about 2,500 users. You will handle incidents via tickets and calls, work with ITIL processes and SLAs, and collaborate ...

Hybrid IT Service Desk Analyst – First-Line Support

Location
Tees Valley, England, United Kingdom
Software Solutions UK in Hartlepool is seeking a Service Desk Analyst to provide first‐line IT support for users, handling incidents, requests and changes within documented procedures. The role runs Monday to Friday, 08:00–16:30, with hybrid working from … will log, diagnose and escalate issues, manage mailboxes, update ITSM records and keep users informed of progress while contributing to team success and service targets. #J-18808-Ljbffr ...