10 of 10 Remote/Hybrid Permanent 1st Line Support Jobs

1st Line Support Engineer £28,000 - £32,000 + Benefits + Hybrid Working + Paid exams London - Hybrid I am recruiting in London for multiple 1st Line Support Engineers for a leading IT Managed Service Provider (MSP). Must have … certificates like AZ104/SC100/M100 etc 5 days in office during the 6 month probation period and then hybrid thereafter As a 1st Line Support Engineer you will take a supporting role in the management and resolution of the customers technical issues ...

1st Line Network Support Engineer Location: Central Brighton Paying between £28,000-30,000, depending on experience A growing telecommunications provider based in Central Brighton, is seeking a personable and technically-minded 1st Line Network Support Engineer to join their … Role Act as the first point of contact for customer support enquiries via phone, email and ticketing systems Troubleshoot and resolve first-line technical issues, escalating more complex faults when required Accurately log, prioritise and manage support tickets through to resolution Communicate with customers ...

looking for a 1st Line IT Support Technician to join our successful team. The position is office based, in Canterbury and ideally candidates will have previous experience delivering excellent service in IT support. The successful candidate will be expected to work collaboratively with colleagues … support the development of apprentices and new starters where required. Key Responsibilities The 1st Line IT Technician is responsible for providing first-line technical support to customers through the Helpdesk. The role acts as the first point of contact ...

Line IT Support Engineer - Dudley (Hybrid) Due to continued growth, a leading technology firm based in Dudley is looking for a 1 Line IT Support Engineer to join the team. Here you will become part of an expanding and reputable organisation dedicated … that experience with previous IT Consultancy/MSP experience and backup technologies such as Veeam. The roles and responsibilities of the role include administering 1st Line support requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team ...

recruiting for a 1st Line Network Support Engineer to join a growing managed services team supporting a range of customer environments. You will be the first point of contact for technical incidents and service requests, responsible for logging and prioritising tickets, completing initial troubleshooting, keeping … more complex issues to the appropriate support team. We are looking for someone with: Previous experience in a service desk, NOC or 1st line support role A good understanding of networking, including routing, switching and connectivity Experience working with ticketing systems and SLAs ...

Start up MSP looking for an experienced 1st Line Support Engineer. Friendly environment, relaxed pace but good opportunities to learn and develop. 3 days in the office 2 at home if required but came be 5 in the office. You must be within 10 miles … Stevenage with 1 + years MSP experience as a 1st Line Engineer ...

like a role where you can make a real difference supporting colleagues across a national healthcare organisation? BPAS are looking for a First Line Support Desk Analyst to join our IT team. In this role, you will provide first-line IT support … service. You will also provide administrative support to help maintain the smooth day-to-day running of IT Services. As a First Line Support Desk Analyst, you will be the first point of contact for IT support queries across BPAS. You will ...

join a growing IT Managed Services team. This is a primarily remote position within a structured Level 0, Level 1 and Level 2 support environment. The Level 1 team manages the majority of incoming technical support requests, providing assistance to end users while working across … . Alongside technical ability, attitude, collaboration, problem-solving and excellent customer service are highly valued. What You'll Be Doing Provide remote IT support to end users via phone and remote support tools Troubleshoot Windows, Microsoft 365, hardware, printers and basic networking issues Log, manage ...

First Line Support Executive Location: Southend-on-Sea (Hybrid Working) Salary: £26,000 - £29,000 pa + Benefits Targa Viasat UK, part of the international Targa Telematics Group is growing and we’re looking for a First Line Support Executive to join … build specialist knowledge in telematics, connected vehicle technology and IoT within a supportive forward-thinking company. What you’ll be doing: Managing inbound support calls and ticket queues Troubleshooting GPS, GSM and connected vehicle systems Working with CRM and ticketing platforms Delivering excellent customer service Documenting and resolving ...

Technical Service Desk Operator to join a well-established IT services company based in Waterlooville. This role sits at the heart of the support team and is ideal for someone who enjoys helping people, solving technical issues, and delivering clear, reliable service. Duties include: Acting as the first … ticket Supporting user administration and common troubleshooting within Microsoft 365 Assisting with joiner, mover and leaver processes Personal requirements: Previous experience in a 1st Line Service Desk/Helpdesk role Good working knowledge of Microsoft 365 administration and troubleshooting Experience using a ticketing or service management system ...