26 to 50 of 66 Permanent 1st Line Support Jobs

1st Line Technical Support Salary: £26,000 P/A Hours: Monday to Friday, 8.30AM-5.30PM (with occasional weekend/bank holiday needed with higher rate of pay) Location: Hayling Island. What we offer A step-in to a successful IT career. Free onsite parking. Good pension scheme. Flexible hours. Optician contribution. Cycle to work … scheme. The opportunity for progression. A competitive salary. A collaborative team environment. Dynamite Recruitment are working with a successful client, to find an enthusiastic 1st Line Technical Support . In this position, you'd be a first point of contact for IT related queries and troubleshooting accordingly. This is an entry-level position, for those … who are looking to kick-start their career within the IT sector. Training is available. As a 1st Line Technical Support, you will be responsible for: Being a first point of contact via telephone, email and ticketing system. Resolving basic technical issues. Accurately logging incidents and keeping an accurate record. Assisting with password resents, software More ❯

1st Line Technical Support Salary: £26,000 P/A Hours: Monday to Friday, 8.30AM-5.30PM (with occasional weekend/bank holiday needed with higher rate of pay) Location: Hayling Island. What we offer... A step-in to a successful IT career. Free onsite parking. Good pension scheme. Flexible hours. Optician contribution. Cycle to work … scheme. The opportunity for progression. A competitive salary. A collaborative team environment. Dynamite Recruitment are working with a successful client, to find an enthusiastic 1st Line Technical Support . In this position, you'd be a first point of contact for IT related queries and troubleshooting accordingly. This is an entry-level position, for those … who are looking to kick-start their career within the IT sector. Training is available. As a 1st Line Technical Support, you will be responsible for: Being a first point of contact via telephone, email and ticketing system. Resolving basic technical issues. Accurately logging incidents and keeping an accurate record. Assisting with password resents, software More ❯

1st Line IT Support Technician (MSP) - North London - £28K NOTE: You must have a full UK Drivers licence & own vehicle - ESSENTIAL. Read on if you're looking to join a rapidly growing MSP that invests in you. The IT MSP specialise in IT Support, Cyber Security and VoIP telephony. You will be joining … Office 365 administration. Ability to provide support for Mac OSX. Basic proficiency in server administration tasks such as AD user account management and password resets. As a 1st Line IT Support Technician, you'll play a pivotal role in delivering exceptional customer service and technical support. This includes answering calls, providing remote assistance … including company Oyster card Company social events Smart casual dress code policy Interested? Please click apply or send your updated CV to gianluca (at) circlerecruitment (dot) com Key skills: 1st line, Office 365, Windows IT Support, Tech Support, Helpdesk, help desk, service desk, London, MSP, IT Managed Services, Circle Recruitment is acting as More ❯

1st Line Support Engineer | MSP Environment | Near Coventry | £25,000–£27,000 + Progression + Training Looking to kick your IT career up a gear? Join a fast-growing Managed Service Provider near Coventry , where no two days are the same and your technical skills actually get noticed. You’ll be the first point of … Expect a lively, team-focused environment, exposure to loads of different tech, and a genuine path to 2nd line and beyond. What you’ll be doing: Providing 1st line support to a wide range of clients across the UK Troubleshooting issues across Windows, Microsoft 365, networking, and hardware Escalating complex tickets to senior … engineers Helping maintain excellent customer satisfaction scores What we’re looking for: 6–18 months’ experience in an IT support role (ideally MSP or multi-customer) Solid understanding of Windows desktop environments and Microsoft 365 Confident communicator who enjoys solving problems and learning new tech Full UK driving licence (occasional client visits) Why join? Hands-on exposure to More ❯

Overview Job Description - 1st Line Support Partner (251625) 1st Line Support Partner - (251625) Salary £24,638 per annum plus 34 days leave rising to 39 and instant pay access with Wagestream Temporary contract (6 months), Full Time (37.5 hpw) Newcastle upon Tyne We can't offer a CoS for this … with care Share updates on outages and changes across the business The Service Desk is where many of our IS colleagues start their journey. You'll get the support, training and experience to grow your skills and move up. Just like Don, who joined as an apprentice and now works in 2nd Line Support. Be part … of one of the UK's top 10 Great Places to Work! You have Experience working on a busy IT service desk or similar support role Knowledge of Microsoft systems and multi-channel communication tools An ITIL v3 Foundation certificate or equivalent experience Strong typing and problem-solving skills A positive, proactive approach to learning and teamwork You More ❯

Type : Full-time, On-site Salary : £24,000 - £28,000 (DOE) Company Type : Managed Service Provider (MSP) About the Role We're looking for a motivated and customer-focused 1st Line IT Support Technician to join our clients busy service desk team in Ipswich. As part of a growing Managed Service Provider (MSP), you'll … on-site role, ideal for someone with a passion for technology and a desire to develop their IT career within a fast-paced, service-oriented environment. Key Responsibilities Provide 1st line technical support via phone, email, and remote tools Log, prioritise, and manage incidents and service requests through the helpdesk system Diagnose and resolve hardware … tickets, resolutions, and procedures Support desktop, laptop, and printer installations and configurations Deliver excellent customer service and maintain strong client relationships Skills & Experience Previous experience in a 1st line/helpdesk support role (ideally within an MSP) Good understanding of Windows 10/11, Microsoft 365, and Active Directory Familiarity with remote support More ❯

Type : Full-time, On-site Salary : £24,000 - £28,000 (DOE) Company Type : Managed Service Provider (MSP) About the Role We're looking for a motivated and customer-focused 1st Line IT Support Technician to join our clients busy service desk team in Ipswich. As part of a growing Managed Service Provider (MSP), you'll … on-site role, ideal for someone with a passion for technology and a desire to develop their IT career within a fast-paced, service-oriented environment. Key Responsibilities Provide 1st line technical support via phone, email, and remote tools Log, prioritise, and manage incidents and service requests through the helpdesk system Diagnose and resolve hardware … tickets, resolutions, and procedures Support desktop, laptop, and printer installations and configurations Deliver excellent customer service and maintain strong client relationships Skills & Experience Previous experience in a 1st line/helpdesk support role (ideally within an MSP) Good understanding of Windows 10/11, Microsoft 365, and Active Directory Familiarity with remote support More ❯

Graduate/1st Line Support - SQL/Applications Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You'll play a key role in supporting Saas/Web applications, providing user support, and training new Users on the platform. Perfect for someone who … wants to get more hands on, & build up their software experience. Key Skills: o Technical Support experience, supporting users of Business Applications o Windows support experience o … Databases/basic SQL o Remote Access Tools Entry level role - salary in the region £25-35K Apply now for immediate consideration and interview this week! Graduate/1st Line Support - SQL/Applications Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what More ❯

1st Line Onsite IT Support Engineer £26K-£30K DOE Bridgwater | Onsite An 1st Line onsite IT Support Engineer with good working knowledge of Office 365 administration, Azure and networking knowledge is required by a leading MSP at their end client in Bridgwater - onsite 5 days a week As a business … core clients being in pharmaceutical, healthcare and finance industries. Here you'll be playing a crucial role in a close-knit team of IT professionals providing onsite technical support and getting involved in a number of projects around cloud-based infrastructure and automation. Key Skills required: Windows 11/10 OS support and administration, Windows Server … Training with learning and development opportunities Plus much more Apply now to Gianluca @ circlerecruitment (dot) com to join our client's dynamic and friendly team. Key skills: Windows Server, 1st line, IT Support, IT Helpdesk, Cloud, VMware, Azure, AWS,IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, Bridgwater, Somerset, Taunton, Glastonbury, Yeovil Circle Recruitment is More ❯

1st Line IT Support Engineer Salary: £26,000 - £30,000 Location: Farnham (Hybrid - 4 days onsite) Schedule: Mon-Fri, 8:00-16:30 or 9:00-17:30 (1-hour break) On-Call: 1 in 3 Saturdays We're looking for a friendly, proactive, and technically skilled 1st Line IT Support … success. Key responsibilities: Be the first point of contact for IT queries via phone, email, and HALO ITSM Log, categorise, and prioritise incidents and service requests Resolve first-line issues including: Password resets and account lockouts (Active Directory, Microsoft 365) Outlook/email access, shared mailbox setup Printer/scanner connectivity Basic troubleshooting of Teams, SharePoint, and Windows … Provide 'how-to' support for Office 365 apps Escalate complex issues to second-line support with clear documentation Keep users informed throughout the ticket lifecycle Monitor ticket queues to meet SLA targets Support onboarding/offboarding and maintain IT documentation Required Skills Experience in IT support or service desk roles More ❯

1st Line IT Support Engineer Salary: 26,000 - 31,000 Location: Farnham (Hybrid - 4 days onsite) Schedule: Mon-Fri, 8:00-16:30 or 9:00-17:30 (1-hour break) On-Call: 1 in 3 Saturdays We're looking for a friendly, proactive, and technically skilled 1st Line IT Support … success. Key responsibilities: Be the first point of contact for IT queries via phone, email, and HALO ITSM Log, categorise, and prioritise incidents and service requests Resolve first-line issues including: Password resets and account lockouts (Active Directory, Microsoft 365) Outlook/email access, shared mailbox setup Printer/scanner connectivity Basic troubleshooting of Teams, SharePoint, and Windows … Provide "how-to" support for Office 365 apps Escalate complex issues to second-line support with clear documentation Keep users informed throughout the ticket lifecycle Monitor ticket queues to meet SLA targets Support onboarding/offboarding and maintain IT documentation Required Skills Experience in IT support or service desk roles More ❯

1st Line Support Salary: Up to £25,000 depending on experience plus excellent large company benefits and opportunities to progress in a Large IT team Location: South West London (SW20) - Hybrid working Job Type: Permanent We are offering an exciting opportunity for an aspiring technical professional to join a busy and growing help desk as … a Junior IT Support. This role is ideal for someone looking to support internal users across an O365 estate and eager to grow and develop key skills in MS365 support. Join a leading national business that … is heavily investing in a Digital Workplace and IT Infrastructure, with a presence across multiple sites in the UK and Europe Day-to-day of the role: Provide first-line support to internal users, ensuring high-quality assistance and user satisfaction. Troubleshoot and resolve issues related to Office 365 and Windows Technologies. Communicate effectively with a More ❯

Our client seeks a 1st Line IT Support Analyst with prior experience as the initial point of contact for all technical customer support, to help enhance growth within the Construction Sector and other targeted industries. You will be pivotal in the monitoring of incoming incidents via the ITSM system, phone, email, and live … such as 5G FWA, LEO Sat, and 5G Private Cellular Networks, to name a few. About You As an ambitious and dynamic individual, you possess a proven record in 1st Line Support within a NOC environment. You have an ability to engage stakeholders at all levels and understand how the Service Desk function contributes to … experience. You have a passion for all things IT and a dedication toward world-class customer service. Key Responsibilities Ticket Investigation: Ensure sufficient information has been provided to support the effective resolution of tickets. Achievement of SLA's: Respond within agreed service levels. Customer Communication: Provide appropriate customer updates, in line with customer expectations and ticket More ❯

1st Line Technical Support Analyst Reading/Hybrid What it's like to work at Landmark : At Landmark, you'll find a friendly, dynamic, and supportive team that values bold ideas, big dreams, and active curiosity. We foster a culture of innovation, encouraging everyone to contribute to the development and direction of our products and … Parking Join us at Landmark and be part of a team that supports your ambitions and growth, both personally and professionally. The Opportunity: We are currently seeking an enthusiastic 1st Line Technical Support Analyst with an interest in Application Support to join our team. Someone with drive, passion and creativity, helping keep Landmark … of customer-affecting bugs and issues. You will also be a key contributor to knowledge enhancement by proactively creating and updating knowledge base articles to improve fault resolution at 1st Line. About You: You’ll be stepping into an inspiring career with real opportunities for growth. We hire ambitious and passionate talent into our business and are proud of More ❯

IT TRAINEE/1ST LINE SUPPORT CONTRACT LOCATION - YORK - HYBRID WORKING 3-6 MONTH CONTRACT £110.00 - £120.00 PER DAY FULL TRAINING PROVIDED Your new role We are supporting a major employer in York to bring in a Computer Science Graduates to start their careers in a 1st Line IT Support More ❯

IT TRAINEE/1ST LINE SUPPORT CONTRACT LOCATION - YORK - HYBRID WORKING 3-6 MONTH CONTRACT £110.00 - £120.00 PER DAY FULL TRAINING PROVIDED Your new role We are supporting a major employer in York to bring in a Computer Science Graduates to start their careers in a 1st Line IT Support More ❯

and great communication skills? Do you want to kickstart your IT career in a dynamic, supportive environment? If so, apply now to be considered! About the Role As a 1st Line Support Engineer, you’ll be the first point of contact for our clients, providing essential technical assistance and ensuring prompt, effective service. You’ll … triage and resolve issues within your scope, escalating complex problems to our 2nd and 3rd Line Support teams when needed. Key Responsibilities • Provide first-line technical support, logging and categorising incidents and service requests • Troubleshoot and resolve issues, escalating where appropriate • Manage incidents from ticket creation to resolution, ensuring clear communication throughout … Coordinate with external vendors for on-site support when required • Ensure incidents are resolved within agreed timeframes • Contribute to continuous improvement by providing feedback on Service Desk operations What We’re Looking For • Experience in a Customer Service, Helpdesk, or Service Desk role • Strong understanding of IT systems and troubleshooting techniques • Familiarity with Microsoft Office and IT Service More ❯

First Line Support Engineer – King’s Lynn (Hybrid, 2–3 days on site) The Bridge IT have partnered with a growing IT MSP to recruit a proactive and detail-oriented First Line Support Engineer to join the team in King’s Lynn. This is a great opportunity for someone who enjoys hands … on technical work and delivering excellent user support within a structured, professional environment. Our client are the UK’s leading provider of IT Outsourced Services to the Social Care, Assisted Living and Specialist Education sector. They predominantly support enterprise-level Commercial, Not-for-Profit, and Public Sector organisations with multiple locations and staff across the UK. … starter and leaver processes, setting up and closing user accounts, completing access forms, and ensuring smooth transitions Create, manage, and disable user accounts in Active Directory Provide first-line technical support across Microsoft environments, including troubleshooting hardware and software issues Follow IT processes and maintain accurate documentation What We’re Looking For Experience in laptop/ More ❯

First Line Support Engineer – King's Lynn (Hybrid, 2–3 days on site) The Bridge IT have partnered with a growing IT MSP to recruit a proactive and detail-oriented First Line Support Engineer to join the team in King's Lynn. This is a great opportunity for someone who enjoys hands … on technical work and delivering excellent user support within a structured, professional environment. Our client are the UK's leading provider of IT Outsourced Services to the Social Care, Assisted Living and Specialist Education sector. They predominantly support enterprise-level Commercial, Not-for-Profit, and Public Sector organisations with multiple locations and staff across the UK. … starter and leaver processes, setting up and closing user accounts, completing access forms, and ensuring smooth transitions Create, manage, and disable user accounts in Active Directory Provide first-line technical support across Microsoft environments, including troubleshooting hardware and software issues Follow IT processes and maintain accurate documentation What We're Looking For Experience in laptop/ More ❯

We have a great opportunity for a 1st Line Support Analyst . This role will be contracted to our Wakefield office , and we can offer hybrid working arrangements , meaning that you will have a mix of home and office working. We expect the successful candidate to work from the office three days per week . … In this role, you will provide first-line technical support to all City & Guilds employees in relation to their IT equipment and associated software. As part of the team, you will be the face of IT , so excellent customer service skills are essential. This appointment will be made on merit. We believe that diversity and inclusion … are currently under-represented, we particularly encourage and welcome applications from these communities. City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; About the role You More ❯

First Line Support £24,000 (hybrid after probation) The Company: A large-scale enterprise providing essential operational and technical support to its nationwide network of branches. By centralising key services and systems, the company ensures consistency, reliability, and efficiency across all locations - enabling each branch to focus on delivering quality service to their local … communities. The Role: As a first line support analyst, you will be speaking directly with customers, logging their issues, and managing tickets relating to their problems. You will handle cases yourself where possible or escalate them to the wider team when necessary. This is a fantastic chance to gain hands-on experience, develop your technical and … progress within the team, offering a clear and rewarding career pathway with plenty of learning opportunities. Your Responsibilities Act as the first point of contact for customers, providing first line support for application issues. Communicate professionally with customers to understand and document their technical problems. Log, manage, and update support tickets accurately using the More ❯

Great opportunity for a 1st line Support/Help Desk/Service Desk professional with at least 2 years of experience to further their career working for an expanding IT services client at their head office in Maidenhead, Berks. You will have exceptional customer service and communication skills along with strong problem-solving and prioritisation … VoIP systems MS Teams and SharePoint Online Apple products A starting salary in the region of £25000 to £27000 plus benefits and a great career path into 2nd line and service desk lead opportunities for the right candidate More ❯

IT Support Technician (Level 1 Onsite Support Agent) Location: Warwick (with travel to London and other UK offices as required) Salary: £30,000 – £35,000 per annum (depending on experience) Benefits: Company car, free breakfast and lunch daily About the Company Universal Business Team (UBT) is a global consulting organisation that partners with over … team means becoming part of a forward-thinking organisation where your work truly makes an impact. About the Role We are seeking a motivated and hands-on IT Support Technician (Level 1 Onsite Support Agent) to join our Community Technology team. This position is ideally suited to a recent university graduate who is passionate about technology … and takes pride in delivering excellent customer service. Based primarily at our Warwick office—with travel to London and other UK sites as required—you will provide first-line technical support to end users, managing a wide range of hardware, software, and network-related issues. You’ll be a key part of ensuring our technology runs More ❯

1st Line IT Support Engineer (MSP) Loughton £27,000 - £28,000 + Overtime + Progression + Company Benefits Are you an IT Support Engineer from a MSP background looking to join a fast-growing, award-winning support company that has a best in class training suite to help you quickly progress … now working with blue chip companies and some of the most recognisable high street names and offers un-paralleled progression In this role you will be going through support tickets, ensuring SLA's are met, offer support & implementation services to clients, resolve helpdesk issues and provide support on Microsoft Operating Systems. The range of … brands you will be liaising and building rapport with offers a fresh approach to every day. The ideal candidate has experience as an IT Support Engineer or similar that wants to work in a fast paced environment and is a commutable distance to Loughton. The job: Trouble Shooting remotely Managing multiple IT Support tickets Ensuring SLAs More ❯

1st line onsite IT Support – Global Professional Services Firm – City of London We are working with an international professional services firm, adding to their City of London onsite IT support team. The London office is one of the largest in their Global network and the Firm boasts a multibillion dollar Global revenue. Our … growth. You would be supported in your development and training will be offered. You would be joining a Team which supports up to 1000 users with their technology support requirements, proud of the high level of customer service/white glove experience they offer. It is essential that in addition to being able to evidence some IT support … is not an option for this to be adopted as a hybrid role. Key skills and experience required: You will have a minimum of 2 years professional IT support experience in a customer facing role. This must be within a formal corporate environment. You will be able to evidence experience supporting a range of tools and technologies including More ❯