versions of this ad. Below is the anaemic version. Bonus points if you can find the more analeptic version. And provide proof of your quest. Good luck! The 3rdLineEngineer will work for a high-growth, customer-centric, London-based tech business. The 3rdLineEngineer will earn … 000+ p.a. plus benefits. The 3rdLineEngineer will enjoy a strong work/life balance culture and hybrid working. The 3rdLineEngineer will act as the escalation point for 1st and 2nd line teams. The 3rdLineEngineer will mentor more … junior members of the service desk team. The 3rdLineEngineer will investigate and resolve complex software and hardware issues. The 3rdLineEngineer will assist the Project team with IT systems design and implementation. The 3rdLineEngineer will support the deployment of new More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Mongoose Gray
versions of this ad. Below is the anaemic version. Bonus points if you can find the more analeptic version. And provide proof of your quest. Good luck! The 3rdLineEngineer will work for a high-growth, customer-centric, London-based tech business. The 3rdLineEngineer will earn … 000+ p.a. plus benefits. The 3rdLineEngineer will enjoy a strong work/life balance culture and hybrid working. The 3rdLineEngineer will act as the escalation point for 1st and 2nd line teams. The 3rdLineEngineer will mentor more … junior members of the service desk team. The 3rdLineEngineer will investigate and resolve complex software and hardware issues. The 3rdLineEngineer will assist the Project team with IT systems design and implementation. The 3rdLineEngineer will support the deployment of new More ❯
london, south east england, united kingdom Hybrid / WFH Options
Mongoose Gray
versions of this ad. Below is the anaemic version. Bonus points if you can find the more analeptic version. And provide proof of your quest. Good luck! The 3rdLineEngineer will work for a high-growth, customer-centric, London-based tech business. The 3rdLineEngineer will earn … 000+ p.a. plus benefits. The 3rdLineEngineer will enjoy a strong work/life balance culture and hybrid working. The 3rdLineEngineer will act as the escalation point for 1st and 2nd line teams. The 3rdLineEngineer will mentor more … junior members of the service desk team. The 3rdLineEngineer will investigate and resolve complex software and hardware issues. The 3rdLineEngineer will assist the Project team with IT systems design and implementation. The 3rdLineEngineer will support the deployment of new More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Mongoose Gray
versions of this ad. Below is the anaemic version. Bonus points if you can find the more analeptic version. And provide proof of your quest. Good luck! The 3rdLineEngineer will work for a high-growth, customer-centric, London-based tech business. The 3rdLineEngineer will earn … 000+ p.a. plus benefits. The 3rdLineEngineer will enjoy a strong work/life balance culture and hybrid working. The 3rdLineEngineer will act as the escalation point for 1st and 2nd line teams. The 3rdLineEngineer will mentor more … junior members of the service desk team. The 3rdLineEngineer will investigate and resolve complex software and hardware issues. The 3rdLineEngineer will assist the Project team with IT systems design and implementation. The 3rdLineEngineer will support the deployment of new More ❯
3rdLine Support Engineer, Systems Engineer, London, COR7398 A Microsoft focussed Systems Engineer, is urgently required to join a global organisation in their central London-based office. Joining a small highly skilled team of Service Desk Engineers, the 3rdLine Support Engineer will take ownership of … and AWS) cloud environment! This is a technically challenging role and would suit a Systems Engineer who enjoys working within a fast paced and diverse environment. The 3rdLine support Engineer will cover both BAU support and take a leading role on project work, working with the latest Microsoft technologies.This global organisation, which … offers an incredible opportunity to gain skills from an unrivalled technical environment. Benefits Generous bonus scheme, up to 20% Excellent opportunities for career advancement What’s required of the 3rdLine Support Engineer? Demonstrable 3rdline Windows server support experience Virtualisation through VMWare/Hyper-V Previous experience supporting Office 365 Networking More ❯
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
DXP Talent Ltd
3rdLineEngineer £40,000 to £45,000 On site in Theale DXP Talent is working with a continuously evolving, ambition business who is looking for a 3rdLineEngineer to join their growing Infrastructure team. Joining an established team, the 3rdLineEngineer will … with some Azure services and ideally requires an Engineer to have all round experience of Networks, Server, Virtualisation, Storage. Candidates will ideally have 5+ years experience in 3rdLine/Infrastructure Support and can demonstrate good technical skills and knowledge in the following: - VMware - Windows Server (build and support) - O365 - Azure AD/Entra ID …/Autopilot - SANs and Backups - General Network and Security Support (LAN/WAN, Firewalls, Switches, Cyber awareness) In addition, the 3rdLineEngineer will be expected to have a high level of troubleshooting and fault finding experience as well as having a general interest in new IT technologies. Given the nature of the role, there More ❯
3rdLineEngineer - Oxford £45,000 to £50,000 DOE Hybrid (3 days on site) DXP Talent is hiring for a talented 3rdLineEngineer to join our client in Oxford. Joining an established but small team, the 3rdLineEngineer will be supporting our … range of day to day escalations raised from the Service Desk Team in addition to looking after the existing, hybrid Infrastructure. Candidates will ideally have 5+ years experience in 3rdLine/Infrastructure Support and can demonstrate good technical skills and knowledge in the following: - VMware (builds and support) - Windows Server (build and support) - Azure AD/… Entra ID - SANs and Backups - General Network and Security Support (LAN/WAN, Firewalls, Switches, Cyber awareness) In addition, the 3rdLineEngineer will be expected to have a high level of troubleshooting and fault finding experience as well as having a general interest in new IT technologies. Given the nature of the role, there More ❯
3rdline Support Engineer- Azure, MSP, Incident Management, Problem, Microsoft A leading provider of MSP services is seeking a solid and reliable 3rdLineEngineer to act as their engineer in major incidents. The role: This is a highly influential role within their managed services department, delivering best … in-class service to to all customers. You will have a strong background in supporting Microsoft technologies, especially Azure, across cloud, modern workplace, endpoint management and security. As the 3rdLine Support Engineer, you will be focusing on resolving escalations, problems, and major incidents. You may, from time to time, need to visit our London … days in the office and 2 days from home). Skills required: BSc (or equivalent) in Computer Science/Information Technology, or a related field Experience in providing 3rdLine Technical Support Working in a busy MSP service desk environment in a structured, ITIL-driven framework (including Incident, Change and Problem Management) Experience of acting as the More ❯
3rdline Support Engineer- Azure, MSP, Incident Management, Problem, Microsoft A leading provider of MSP services is seeking a solid and reliable 3rdLineEngineer to act as their engineer in major incidents. The role: This is a highly influential role within their managed services department, delivering best … in-class service to to all customers. You will have a strong background in supporting Microsoft technologies, especially Azure, across cloud, modern workplace, endpoint management and security. As the 3rdLine Support Engineer, you will be focusing on resolving escalations, problems, and major incidents. You may, from time to time, need to visit our London … days in the office and 2 days from home). Skills required: BSc (or equivalent) in Computer Science/Information Technology, or a related field Experience in providing 3rdLine Technical Support Working in a busy MSP service desk environment in a structured, ITIL-driven framework (including Incident, Change and Problem Management) Experience of acting as the More ❯
3rdline Support Engineer- Azure, MSP, Incident Management, Problem, Microsoft A leading provider of MSP services is seeking a solid and reliable 3rdLineEngineer to act as their engineer in major incidents. The role: This is a highly influential role within their managed services department, delivering best … in-class service toto all customers.You will have a strong background in supporting Microsoft technologies, especially Azure, across cloud, modern workplace, endpoint management and security. As the 3rdLine Support Engineer, you will be focusing on resolving escalations, problems, and majorincidents. You may, from time to time, need to visit our London-based customers in … model (3 days in the office and 2 days from home). Skills required: BSc (or equivalent) in Computer Science/Information Technology, or a related fieldExperience in providing 3rdLine Technical SupportWorking in a busy MSP service desk environment in a structured, ITIL-drivenframework (including Incident, Change and Problem Management)Experience of acting as the 'go More ❯
South East London, London, England, United Kingdom
MillsHill Recruitment Limited
3rdLine Support Engineer - Managed Services Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. My client is a fast expanding IT Services company that due to continued success are in the market for a proven 3rdLine Support Engineer. As … 3rdLine Support Engineer you will have a solid background in a fast paced MSP environment. You will have a broad range of technical skills across technology such as Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. The 3rdLine Support Engineer will be working proactively as part of the escalation (3rdLine) team on behalf of customers, ensuring an exceptional customer experience. You will have a customer first mindset with exceptional communication skills (verbal and written). A reliable individual who enjoys working autonomously with a genuine interest in technology, with the More ❯
Birmingham, West Midlands, England, United Kingdom
Oscar Technology
3rdLine Support Engineer | Birmingham | £35k-45k Oscar Technology has partnered with a leading MSP in Birmingham to recruit for a skilled 3rdLine Support Engineer to join their team. Job Description As a 3rdLine Support Engineer, you will play a crucial role in … resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rdline support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. … a comprehensive perk's platform, featuring discounts on fitness memberships, dining, shopping, and more. Health reimbursement plan. Electric vehicle leasing program. Complimentary parking. Numerous training and professional development opportunities. 3rdLine Support Engineer | Birimingham | £35k-£45k Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about More ❯
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Oscar Associates (UK) Limited
3rdLine Support Engineer | Staffordshire | £35,000-£45,000 Oscar Technology has partnered with a leading MSP in Staffordshire to recruit for a skilled 3rdLine Support Engineer to join their team. Job Description As a 3rdLine Support Engineer, you will play a crucial … resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rdline support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. … to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 3rdLine Support Engineer | Staffordshire | £35,000-£45,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand More ❯
Role - 3rdLineEngineer/Technical Lead Location - Whiteley Start - ASAP Salary - £40-44k The Role This is a great opportunity for an experienced 2/3rdLineEngineer with experience across the Microsoft stack to join an MSP in their Whiteley offices. You will be responsible for leading … point, providing advanced troubleshooting support and ensuring high-quality service delivery across the client base. This is a hands-on leadership role, requiring both team leadership skills and strong 3rdLine technical expertise across Microsoft technologies. The Opportunity You will: Act as a 3rdLine escalation point for complex issues. Lead, mentor, and support … a supportive environment. The Person We are seeking a proactive and technically strong leader who enjoys working in a fast-paced MSP environment. The ideal candidate will have: Proven 3rdLine Support technical expertise to act as a reliable escalation point. Previous experience in a Helpdesk Lead, Supervisor, or Manager position in an MSP or end user More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
MFK Recruitment
Senior 3rdLine IT Engineer Location: London Bridge Company: Managed Service Provider (MSP) This role will be office-based for the first 3–6 months, with the option to move to a hybrid working arrangement thereafter. Our client is a well-established MSP based in London Bridge. They are a close-knit team of … end technology services and support to a diverse range of clients, with a strong focus on reliability, security, and customer care. The Opportunity We are seeking an experienced Senior 3rdLineEngineer to join our growing technical team. This pivotal role involves: Acting as the go-to escalation point for complex issues Managing core client … You will work closely with our Service Desk and Project teams, maintaining high service standards, documenting solutions, and mentoring junior engineers through effective Standard Operating Procedures (SOPs). Senior 3rdLine IT Engineer - Key Responsibilities Act as the primary escalation point for complex 2nd/3rdline incidents and service requests across More ❯
3rdLine Infrastructure Engineer Akkodis are currently working in partnership with a leading service provider to recruit a number of 3rdLine Infrastructure Engineers to join their team in Corsham. As a 3rdLine Infrastructure Engineer you will provide proactive and reactive support of the estate management … requests. Please note you will need to be eligible to attain security clearance once you have started in the position which the company will provide. The Role As a 3rdLine Infrastructure Engineer you will provide proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change … meeting facilitation skills * Familiarity of PowerShell to accomplish tasks and provide reporting Desirable * Technical qualifications, i.e. Microsoft Windows Server, Vmware Vsphere, Microsoft Azure Services * In depth experience in a 3rdLine Support capacity, with demonstrable experience of resolving incidents in complex environments * Good understanding of supporting server infrastructure within a hybrid ( multi-platform ) environment * Management of Microsoft More ❯
3rdLine IT Engineer Lancaster £31 – 38k plus + more benefits The Opportunity for you… Are you currently working at 2nd or 3rdline, and looking to join an MSP that offers training, development, and progression? Then this is the job for you. Due to growth, our client is looking to add … to their team. As a 3rdLineEngineer, you’ll be based in the Lancaster office for an MSP who support nearly 300 clients. Our client has recently won contracts and in turn, needs to grow out their tech team. Safe to say they’re heading in the right direction. This role is for a … 2nd/3rdlineengineer who may have hit a glass ceiling in their current company and wants to progress their career. You’ll need to have a ‘what’s next’ approach by way technology and product offerings as this MSP are looking for someone who can come in and contribute above and beyond support More ❯
3rdLine/Project Engineer (MSP) Chorley £45 – 55k plus benefits 4 days a week on site The Opportunity for you… Are you currently working at 3rdline/a project engineer at an MSP, and looking to join a company that offers training, development, and progression? As a project … across the UK. With this being a customer facing role, you’ll be working with customers to complete their projects from end to end. This role is for a 3rdlineengineer/project engineer who may have hit a glass ceiling in their current company and wants to progress their career. You … who also isn’t afraid to muck in if project work drops off (which isn’t very often) as you’ll be required to help out the 3rdline support team now and again. Next steps… If this sounds like something you would be interested in, you have 3 options: Call Joe White at CRG More ❯
Stevenage, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Circle Recruitment
3rdLine IT Support Engineer Education Organisation - Stevenage (1 day office-based, 4 days remote/onsite) Salary: £35K-£38K (DOE) Benefits: Up to 10% pension | 28 days annual leave + bank holidays A leading education organisation based in Stevenage is seeking a skilled and proactive 3rdLine IT Support Engineer … join their Technology in Schools team. This hybrid role offers a mix of office-based, remote, and onsite work supporting educational settings across the region. Position Overview: As a 3rdLine IT Support Engineer, you'll be a senior technical escalation point, lead infrastructure projects, and contribute to pre-sales solution design. You'll work … circlerecruitment (dot) com to join a forward-thinking MSP with a strong reputation and a friendly team culture. Key skills: MSP, 1st line, 2nd Line, 3rdLine, IT Support, Managed services, Microsoft, Azure, Office 365, IT Infrastructure, MSP, Education, Stevenage, Hertfordshire, St Albans, Welwyn Garden City, Hertford, Luton Circle Recruitment is acting as More ❯
Stevenage, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Circle Group
3rdLine IT Support Engineer Education Organisation - Stevenage (1 day office-based, 4 days remote/onsite) Salary: £35K-£38K (DOE) Benefits: Up to 10% pension | 28 days annual leave + bank holidays A leading education organisation based in Stevenage is seeking a skilled and proactive 3rdLine IT Support Engineer … join their Technology in Schools team. This hybrid role offers a mix of office-based, remote, and onsite work supporting educational settings across the region. Position Overview: As a 3rdLine IT Support Engineer, you'll be a senior technical escalation point, lead infrastructure projects, and contribute to pre-sales solution design. You'll work … circlerecruitment (dot) com to join a forward-thinking MSP with a strong reputation and a friendly team culture. Key skills: MSP, 1st line, 2nd Line, 3rdLine, IT Support, Managed services, Microsoft, Azure, Office 365, IT Infrastructure, MSP, Education, Stevenage, Hertfordshire, St Albans, Welwyn Garden City, Hertford, Luton Circle Recruitment is acting as More ❯
An MSP based in Stoke-on-Trent is looking for an experienced 3rdLine Support Engineer to manage complex support tickets escalated from 1st and 2nd line engineers, perform advanced troubleshooting, and resolve a wide range of technical issues across client environments. This role is ideal for a proactive problem-solver with deep … technical expertise in IT infrastructure, who thrives in a fast-paced MSP environment and is dedicated to delivering exceptional customer service. As the 3rdLine Support Engineer your key responsibilities will be: Handle complex incident and problem tickets escalated from 1st and 2nd line engineers. Provide advanced troubleshooting and root cause analysis for … internal SLAs and complies with industry best practices. Support the team in meeting service desk KPIs by helping maintain manageable ticket volumes and ensuring timely resolution of issues. The 3rdLine Support Engineer will be able to demonstrate the following skills and attributes: Proven experience in a senior or 3rdline IT More ❯
2nd/3rdLine IT Support Engineer, Oxford, COR7382 Are you an experienced IT Support Engineer looking to take ownership of projects and technical delivery within a growing MSP? This could be the perfect next step for you! The Role As a 2nd/3rdLine IT Support Engineer … is primarily remote with some work from their Oxford offices, and client site visits as required. What’s Required? The ideal candidate will have: Solid experience in 2nd or 3rdLine IT Support, ideally within an MSP environment Strong knowledge of Microsoft 365, Azure, and Windows Server technologies alongside networking fundamentals (DNS, DHCP, VPN, firewalls) The ability … are essential. Whats next? Ready to take your IT career to the next level? Apply today to join this ambitious and forward-thinking MSP as their next 2nd/3rdLine IT Support Engineer! 2nd/3rdLine IT Support Engineer, Oxford, COR7382 Corriculo acts as an employment agency and More ❯
Salisbury, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Constant Recruitment
3rdLine Infrastructure Engineer Salisbury Hybrid working (mix of office, home, and client site) £38,000 £45,000 DOE Driving licence required client site visits involved Are you an experienced 3rdLineEngineer with a solid MSP background? Do you enjoy tackling a mix of infrastructure and networking challenges? Looking … will take ownership of escalated issues, support and guide more junior engineers, and lead on technical projects for a range of SME clients. What you will be doing: Providing 3rdline support and infrastructure troubleshooting Leading smaller client projects and rearchitecting customer networks Acting as an escalation point for complex issues Installing, configuring, and supporting client environments … Comfortable working across a broad IT estate (hardware, software, cloud, networking) Experience delivering infrastructure projects and identifying opportunities for improvement Y ou will need: Experience in a 2nd/3rdline role within an MSP environment Strong communication skills and client-facing confidence A methodical and calm approach under pressure Full UK driving licence and access to More ❯
3rdLineEngineer - Microsoft Technologies Greater Bristol - Hybrid - 2 days a week £36,000 - £50,000 Our client is a Managed Service Provider specialising in Microsoft Technologies. They are looking for a 3rdLineEngineer to join their team, providing technical support across their client base and contributing to project … delivery. You'll need to demonstrate your experience in diagnosing and resolving issues, implementing technologies and supporting the 1st and 2nd line teams when needed. You'll … benefit from being passionate on technology and eager to learn more. We're looking to speak to candidate who possess the following: Proven experience working in a 2nd or 3rdline team Strong technical knowledge across Microsoft Azure, Microsoft 365, Windows Server, and networking Excellent communication and customer service skills If you meet the criteria above please More ❯
3rdLineEngineer - Microsoft Technologies Greater Bristol - Hybrid - 2 days a week 36,000 - 50,000 Our client is a Managed Service Provider specialising in Microsoft Technologies. They are looking for a 3rdLineEngineer to join their team, providing technical support across their client base and contributing to project … delivery. You'll need to demonstrate your experience in diagnosing and resolving issues, implementing technologies and supporting the 1st and 2nd line teams when needed. You'll … benefit from being passionate on technology and eager to learn more. We're looking to speak to candidate who possess the following: Proven experience working in a 2nd or 3rdline team Strong technical knowledge across Microsoft Azure, Microsoft 365, Windows Server, and networking Excellent communication and customer service skills If you meet the criteria above please More ❯
