Southampton, Hampshire, United Kingdom Hybrid / WFH Options
InfraView Ltd
3rdLine Support Engineer (Azure, 365) Southampton £40,000 - £50,000 3rdLine Support Engineer (Azure, 365, Networking, Cyber) - £40,000 - £50,000 - hybrid (1 day wfh) Do you want to be an exceptional 3rdline support engineer that gets heavily involved with final escalations … Do regular updates, fix network problems, and apply patches. Help Users : Support staff with any problems using their hardware, software, or internet. Work with the Team : Support the wider 3rdline support team and help with bigger technical problems or projects. Documentation : Log issues, how they were fixed, and any system changes. We are looking for an … impressive 3rdLine Support engineer that wants to excel in the MSP space using the latest cutting-edge technology. 3rdLine Support Engineer (Azure, 365, Networking, Cyber) - £40,000 - £50,000 - hybrid (1 day wfh) The Cloud & IT Infrastructure space is constantly shifting. Get the latest job opportunities from top More ❯
Bristol, Avon, England, United Kingdom Hybrid / WFH Options
1TECH STAFFING LIMITED
3rdLineEngineer Up to £43,000 Bristol - Hybrid We’re working with a well-established MSP in Bristol that’s in an exciting phase of expansion. They’re looking for a well-rounded 3rdLineEngineer to join their team and play a key role in supporting their growing … client base. As a 3rdLineEngineer, you’ll handle a variety of technical challenges, from complex troubleshooting to solution design across a diverse range of technologies and customers. You’ll work in a supportive environment that encourages growth and development, with a hybrid working setup that offers the best of both worlds. Key Responsibilities … and ensuring excellent service delivery Contributing to documentation and knowledge sharing to drive continuous improvement Supporting project work, migrations, and upgrades when required Key Requirements: Proven experience in a 3rdLine role within an MSP or similar environment Split between BAU & Project work Strong understanding of Microsoft 365, Windows Server, networking, and troubleshooting across a range of More ❯
Berkshire, South East, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
3rdLine MSP Engineer - Berkshire | £36,000-£42,000 | Hybrid Are you an experienced IT Engineer with a solid foundation in 2nd/3rdLine support and exposure to MSP environments? Looking to step up into a senior technical role with real variety, responsibility, and flexibility? This could be your … a well-established Managed Service Provider based in Berkshire , delivering reliable, high-quality IT solutions to a growing portfolio of clients. We're looking for a capable and motivated 3rdLineEngineer to join our team and handle complex escalations, project delivery, and infrastructure improvements - both remotely and on-site. ?? The Role: Act as an … delivered to a high standard Mentor junior engineers and support ongoing service improvement ? What We're Looking For: 3+ years of hands-on IT support experience , including 2nd and 3rdLine responsibilities Some MSP experience - enough to understand the pace, variety, and customer focus involved Strong knowledge of Microsoft ecosystems: Windows Server, Active Directory, Microsoft 365, and More ❯
3rdLineEngineer Salary: To £65,000 Hybrid - 3 days per week in office. "Without a doubt, the people within this organization are the best thing about working here. Everyone is friendly, down to earth, and happy to help which makes for a dynamic and caring work environment. I don't dread going into the … have fully submerged themselves within the Cloud, giving you exposure to a wide range of cutting-edge technologies. The role Our partner has an exciting opportunity for a skilled 3rdLine Support Engineer to join their London team. In this role, you will be actively involved in on-premises activities for a prominent financial industry … client. The position requires the candidate to be on-site three days a week, commuting to London, where they will provide expert 3rdline support for project-related tasks. Additionally, the candidate will support other clients on non-site visit days. We are seeking an individual with strong technical skills encompassing the design, build, and support of More ❯
East London, London, England, United Kingdom Hybrid / WFH Options
Oscar Technology
Job Title: 2nd/3rdLine Azure Cloud Support Engineer Location: East London (Hybrid - Remote & Onsite Support) Salary: £40,000 - £45,000 per annum Job Type: Full-Time | Permanent Are you an experienced IT professional with a strong background in Azure Cloud, networking, and support services? We're looking for a 2nd/3rd … This role offers the chance to work in a dynamic and fast-paced environment, providing high-level support across desktop, server, and cloud infrastructures. Key Responsibilities: Provide 2nd and 3rdline technical support for end-users and clients (desktop, server, and mobile devices). Deliver telephone and remote support , ensuring timely resolution of issues. Troubleshoot and support … maintain data center operations , ensuring uptime, performance, and hardware reliability. Handle PRTG monitoring , NTFS permissions, VLAN configuration, and access control. Required Skills & Experience: Proven experience in a 2nd/3rdline support role within a Microsoft Azure-focused environment. Strong working knowledge of Microsoft Azure services - storage, identity, security, and related cloud components. Solid understanding of Windows More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
Job Description: 3rdline service desk engineer Location: Borehamwood( Hybrid) Hours: Mon Fri - 8-5pm Duration: Permanent Salary: 40-45k DOE Role Description: This is a full-time on-site role located in Borehamwood for a 3rdLine Service Desk Engineer. As part of the service desk team, you will … be responsible for providing high-level technical support for client issues that have been escalated by the 1st and 2nd Line Service Desk Engineers. You will work with a variety of technologies and join our friendly, supportive team as a key member of the Service Desk. The role involves maintaining, troubleshooting, and repairing IT infrastructure, cloud, hardware, software … o Azure o Active Directory o Exchange and Exchange Online o SQL o Teams o SharePoint o Anti-Virus technologies including Bitdefender. You will be coming from a similar 3rdline support technician role or perhaps you've done your time as a 2nd lineengineer and it's your time to take More ❯
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
Senior 3rdLine Infrastructure Engineer Location: Huntingdon, Cambridgeshire UK (F/T on-site) Security Clearance Level: High DV Developed Vetting UNLEASH YOUR POTENTIAL We are looking for an experienced Senior Infrastructure Engineer to join our 3rdLine Service Operations team who is able to work collaboratively with colleagues and More ❯
to DA customers and will best suit an experienced technical professional, with a background in supporting Microsoft technologies across cloud, modern workplace, end point management and security. As the 3rdLine Support Engineer, you will be working on escalations, problems, and major incidents, and focus on resolving tricky technically tickets. You may, from time to … escalations/complaints Deliver lunch and learns to other engineers within the business on troubleshooting methods and new functionality, ensuring knowledge sharing is preserved Be the go-to engineer for junior staff - coach and support the engineers in resolving technical issues Collaborate with the wider team members to drive service desk tickets through to resolution Lead by example … skills both, over the phone and in person. Qualification, skills, and experience Background BSc (or equivalent) in Computer Science/Information Technology, or a related field Experience of providing 3rdLine Technical Support Experience of working in a busy MSP service desk environment in a structured, ITIL driven framework (including Incident,Change and Problem Management) Technical skills More ❯
Witney, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Profectus
Profectus has a brand new opportunity for a well-established company who are growing their existing support team. The position 2nd/3rdLine Support/Support Engineer is required for supporting their growing internal team, you will be based in their Witney office within their IT team supporting internal and external clients. Duties and … Responsibilities 2nd/3rdline support to users and IT Infrastructure Troubleshooting problems through to principal cause Mentoring to other members of the team Contributing to development and implementation of IT Infrastructure Working as a part of the IT team consisting of Head of IT, IT Systems Manager and 1st/2nd line engineers Skills More ❯
the UK population, they continue to set the standard as the UK's best mobile network. Ready to take the next step in your career? Apply today! Responsibilities: Provide 3rdline network security support, troubleshooting and resolving complex issues Work with Fortinet, Palo Alto, Cisco, or Checkpoint (strong expertise in at least one required) Operate in a … pattern, ensuring 24/7 coverage of network security operations Collaborate with cross-functional teams on security implementations, upgrades, and incident response Required Skills/Qualifications: Experience in a 3rdline network security role, handling complex troubleshooting and support Strong skills in at least one of the following: Fortinet, Palo Alto, Cisco, or Checkpoint Ability to obtain More ❯
We aresupportingan awesome business in Glasgow looking for a 2nd & 3rdLine Support Engineer , you will play a crucial role in maintaining and enhancing the IT infrastructure. You will be responsible for resolving complex technical issues, implementing system enhancements, and ensuring the stability and security of our IT environment. Business offer Hybrid working (3/ More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Cactus Search
We are supporting an awesome business in Glasgow looking for a 2nd & 3rdLine Support Engineer , you will play a crucial role in maintaining and enhancing the IT infrastructure. You will be responsible for resolving complex technical issues, implementing system enhancements, and ensuring the stability and security of our IT environment. Business offer Hybrid working More ❯
We're Hiring: Senior Service Desk Engineer | Remote (UK) Join a fast-growing, modern MSP delivering secure, cloud-first network and infrastructure solutions to major enterprise and public sector clients. We’re looking for a Senior Service Desk Engineer with strong L2/L3 networking experience (CCNP-level), solid troubleshooting skills, and exposure to technologies like More ❯
IT Desktop Support Engineer - Permanent Paddington, London - On-Site £40,000 + Pension, Health Care & Excellent Benefits Are you tech-savvy with knowledge of working and supporting Microsoft technologies, software and operating systems such as D365, O365, Active Directory, Exchange, Windows 10/11, AutoPilot, MDM, Tablets and Hand-Held Devices, BYOD, Server 2016+, Azure, Intune, BitLocker, and … welfare organisation with over 200,000 clients across the UK and Europe, as they continue to grow and innovate. We're looking for an experienced IT Desktop Support Engineer to be the face of IT at our client's London office. This is a hybrid role with just one day per week on-site, offering the perfect balance More ❯