a passion for customer service. You bring: 3-5 years of hands-on IT support experience, with strong knowledge of Windows and macOS. Familiarity with HP/Lenovo/Apple hardware, iOS/Android devices, and imaging software. Excellent communication and interpersonal skills. Ability to work independently and collaboratively in a fast-paced environment. Experience supporting remote and international users More ❯
a passion for customer service. You bring: 3-5 years of hands-on IT support experience, with strong knowledge of Windows and macOS. Familiarity with HP/Lenovo/Apple hardware, iOS/Android devices, and imaging software. Excellent communication and interpersonal skills. Ability to work independently and collaboratively in a fast-paced environment. Experience supporting remote and international users More ❯
scale projects. Maintain all documentation regarding network infrastructure. Responsible for solving highly technical and complex network-related issues. Position Requirements Requirements, Education, and Experience: 1. Proficient in Microsoft Windows, Apple, and Linux operating systems. 2. Strong knowledge of networking, specifically HPE/Aruba switches and Fortinet firewalls. 3. Familiarity with Fortinet FortiGate firewalls, FortiManager, and FortiAnalyzer is a plus. 4. More ❯
scale projects. Maintain all documentation regarding network infrastructure. Responsible for solving highly technical and complex network-related issues. Position Requirements Requirements, Education, and Experience: 1. Proficient in Microsoft Windows, Apple, and Linux operating systems. 2. Strong knowledge of networking, specifically HPE/Aruba switches and Fortinet firewalls. 3. Familiarity with Fortinet FortiGate firewalls, FortiManager, and FortiAnalyzer is a plus. 4. More ❯
scale projects. Maintain all documentation regarding network infrastructure. Responsible for solving highly technical and complex network-related issues. Position Requirements Requirements, Education, and Experience: 1. Proficient in Microsoft Windows, Apple, and Linux operating systems. 2. Strong knowledge of networking, specifically HPE/Aruba switches and Fortinet firewalls. 3. Familiarity with Fortinet FortiGate firewalls, FortiManager, and FortiAnalyzer is a plus. 4. More ❯
scale projects. Maintain all documentation regarding network infrastructure. Responsible for solving highly technical and complex network-related issues. Position Requirements Requirements, Education, and Experience: 1. Proficient in Microsoft Windows, Apple, and Linux operating systems. 2. Strong knowledge of networking, specifically HPE/Aruba switches and Fortinet firewalls. 3. Familiarity with Fortinet FortiGate firewalls, FortiManager, and FortiAnalyzer is a plus. 4. More ❯
Microsoft Windows technical support experience. Good knowledge of Windows 10/11 and Office 365 Suite. Competent in using and supporting Microsoft Teams. Able to support mobile technologies, including Apple and Android. Familiar with building, configuring, and troubleshooting desktops and laptops. Understanding of Azure, Autopilot, and Intune to deploy software to devices. Experience using BMC Helix to log and update … tickets. Any previous support experience with Apple Macs would also be beneficial. Soft Skills: Excellent problem-solving skills and attention to detail. Effective communication (both verbal and written) and interpersonal skills, with the ability to explain technical concepts to non-technical users. Ability to build relationships with your colleagues, wider support teams, and partners at all levels across the business. More ❯
Suppliers, and third-party support companies QUALIFICATIONS, EXPERIENCE, & SKILLS: Operating Systems - Windows 11, Office 365 Desktop - Microsoft Office 365 applications, OneDrive AutoPilot build process. OneDrive for Business Additional Knowledge Apple iOS Basic Apple InTune MDM Audio/Visual - Teams Embedded devices Skills Ability to work under own initiative Ability to follow written and verbal instructions Ability to work to strict More ❯
department and user guides for the business to ensure the effective use of systems. Provide support for the Windows network, desktop applications (including Microsoft Office, Avaya telephone system, Android, Apple, VPN, Citrix, Exchange email) and other IS systems. The follow skills and experience will be essential: Strong technical background working in a previous service desk role. Knowledge of Ivanti/ More ❯
track issues using the company's central service desk system Provide effective 1st line support for software, hardware, and internal systems Troubleshoot and resolve issues related to Microsoft Windows, Apple macOS, and Microsoft Office Assist with installation, maintenance, and repairs of IT hardware and software Support end-users with Microsoft 365, Exchange Online, and Active Directory Collaborate with the wider More ❯
Solid understanding of Windows 11 configuration and security best practices. Experience with Microsoft 365 apps and services (Teams, Exchange Online, SharePoint, OneDrive). Exposure to Intune, Defender, Autopilot, and Apple Business Manager (desirable). Knowledge of UCaaS/SaaS voice solutions (Vonage experience is a plus). Familiarity with printing solutions (Uniflow desirable), hot desking/meeting room systems (e.g. More ❯
motivated, solution-focused mindset with a strong sense of ownership Excellent communication skills and a user-first approach to IT Nice to Have Microsoft 365 Certified: Enterprise Administrator Expert Apple certifications Experience with Microsoft Purview or similar data governance tools Familiarity with ISO 27001, SOC 2, or similar compliance frameworks Scripting or automation skills (PowerShell, Bash, etc.) Awareness of secure More ❯
Exeter, Devon, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
Windows 10/11, Active Directory Strong communication and organisational skills A self-motivated, can-do attitude with a passion for learning Basic networking knowledge and familiarity with Apple iOS IT Support Technician Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for More ❯
Windows 10/11, Active Directory Strong communication and organisational skills A self-motivated, can-do attitude with a passion for learning Basic networking knowledge and familiarity with Apple iOS IT Support Technician Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for More ❯
Solid understanding of Windows 11 configuration and security best practices. Experience with Microsoft 365 apps and services (Teams, Exchange Online, SharePoint, OneDrive). Exposure to Intune, Defender, Autopilot, and Apple Business Manager (desirable). Knowledge of UCaaS/SaaS voice solutions (Vonage experience is a plus). Familiarity with printing solutions (Uniflow desirable), hot desking/meeting room systems (e.g. More ❯
Working knowledge of Word and Excel Good understanding of security and ability to explain importance to end users Familiarity with backup principles and experience with at least 1 platform Apple Mac experience would be nice Clean UK driving licence and appropriate car Working knowledge of networking and firewalls, Group Policy, Exchange Server, Active Directory Service desk software, RMM Minimum More ❯
St. Ives, Cambridgeshire, East Anglia, United Kingdom
Global Technology Solutions Ltd
Working knowledge of Word and Excel Good understanding of security and ability to explain importance to end users Familiarity with backup principles and experience with at least 1 platform Apple Mac experience would be nice Clean UK driving licence and appropriate car Working knowledge of networking and firewalls, Group Policy, Exchange Server, Active Directory Service desk software, RMM Minimum More ❯
skills, with a user-first approach to internal IT A deep sense of ownership, accountability, and pride in your work Nice to Have Microsoft 365 Certified: Enterprise Administrator Expert Apple certifications or deep macOS support experience Familiarity with Microsoft Purview or other governance and compliance tooling Knowledge of security frameworks like ISO 27001, SOC 2, etc. PowerShell, Bash, or other More ❯
skills, with a user-first approach to internal IT A deep sense of ownership, accountability, and pride in your work Nice to Have Microsoft 365 Certified: Enterprise Administrator Expert Apple certifications or deep macOS support experience Familiarity with Microsoft Purview or other governance and compliance tooling Knowledge of security frameworks like ISO 27001, SOC 2, etc. PowerShell, Bash, or other More ❯
notably Microsoft 365 Application including SharePoint, Teams, Entra, InTune, as core systems),On Prem switching and routing and implementing best practices. Strong background in administering the Microsoft365/Entra Apple, Adobe and Google online platforms Can Do attitude and an approachable manner to advise on and promote services for the support of teaching and learning, ensuring that these are always More ❯
Management, DNS Configuration, and DHCP Configuration Additional practical experience with WSUS Management, MDT/WDS capture, and Antivirus knowledge is advantageous Knowledge of routers, switches, iPad Deployment Solutions, and Apple Network Configuration is desirable Ability to diagnose failures, take corrective action, and repair on-site Attributes: Self-starter with the ability to drive projects to completion independently Excellent interpersonal skills More ❯
knowledge with less experienced team members. Experience supporting IT infrastructure across technologies such as desktop/laptop/printer hardware, Office 365, Exchange 2013, Windows 10 & 11, Active Directory, Apple OSX and iOS, deployment technologies SCCM/WSUS/MDT. Minimum of two years' experience in a similar technical role. Excellent face-to-face communication skills. Good telephone communication skills. More ❯
ll get another 7 days paid holiday each year to take over the festive period. Cutting-Edge Technology: Work with the latest and greatest technology, including Windows 11, Office365, Apple iPhones, MS Surface devices, MS Intune, AV equipment, Meraki WiFi access points and more. Cloud Technology: Gain valuable experience with VMWare, Windows Server, and MS Azure. Application Deadline: Sunday More ❯
Our MSP client is looking for a 2nd Line Apple Mac Support specialist to join their team based in London. Your duties and responsibilities will be: Efficiently manage and prioritise support tickets, ensuring resolutions align with SLA targets, troubleshooting and resolving Apple Mac issues. Adhere strictly to service processes Maintain accurate, comprehensive ticket records and consistently update clients Emphasise quality More ❯
backup and malware protection procedures. Ensure all jobs are logged within the helpdesk and investigated as required. Skills Required: Industry qualifications within the IT sector, include; Microsoft, Cisco, Aruba, Apple, is preferred. 2 – 3 years experience in an IT helpdesk or IT Support environment Solid understanding of wired and wireless networks and devices Ability to work independently and as part … user accounts, site servers, cloud platforms, networks, networking, IT networks, Specialist IT support, malware, malware protection, logs, network manager, helpdesk logging, PC’s, PC support, Microsoft, Cisco, Aruba, Apple, networked, network manager, Reigate More ❯
Employment Type: Permanent
Salary: £30000 - £33000/annum plus excellent benefits