Woking, England, United Kingdom Hybrid / WFH Options
Pyramid Recruitment Ltd
Job Title: Second Line Support Analyst Location: Woking (Hybrid, 3 days onsite) Salary: Up to £35,000 Pyramid are looking for a 2nd Line Support Analyst to focus on ApplicationSupport for one of our fintech clients in Woking . This is a fantastic opportunity to join a dynamic team, troubleshooting complex technical issues … and ensuring seamless customer support. Key Responsibilities: Customer Support & Issue Resolution – Investigate and resolve escalated support tickets, meeting SLA targets. Communicate effectively with customers via email, phone, and support portal. Technical Troubleshooting & Analysis – Perform root cause analysis using SQL, application logs, and API integrations to identify and resolve system issues. User Acceptance Testing (UAT … Support customers during UAT cycles, conduct internal testing, and collaborate with development teams to prioritise fixes. Incident & Problem Management – Manage major incidents, coordinate resolution efforts, and implement proactive fixes to prevent recurrence. System Monitoring & Support – Perform health checks, monitor alerts, and address issues proactively to minimise customer impact. Patching & Deployment Support – Assist with patching More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
CV Screen
ApplicationSupportSpecialist Remote £35,000 - £40,000 + Excellent Benefits! Are you a tech-savvy problem solver looking for a rewarding role in healthcare innovation? We have a fantastic opportunity for an ApplicationSupportSpecialist to join a forward-thinking team dedicated to improving healthcare workflows through advanced software solutions. This … environment. Duties & Responsibilities: Install, upgrade, and test speech recognition and dictation software Apply patches and hotfixes in a controlled, documented way Travel across the UK and Ireland to support software deployments Provide post-implementation technical support and troubleshooting Advise clients on infrastructure and system compatibility Maintain technical and user documentation Escalate complex technical issues when necessary … interested in this exciting opportunity, please send your CV in strict confidence to Matt Wright of CV Screen, or apply directly to this job posting. Alternate Job Titles: ApplicationSupport Consultant Application Consultant Application Engineer ApplicationSpecialist Take the next step in your career today More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
CV Screen Ltd
ApplicationSupportSpecialist Remote £35,000 - £40,000 + Excellent Benefits! Are you a tech-savvy problem solver looking for a rewarding role in healthcare innovation? We have a fantastic opportunity for an ApplicationSupportSpecialist to join a forward-thinking team dedicated to improving healthcare workflows through advanced software solutions. This … environment. Duties & Responsibilities: Install, upgrade, and test speech recognition and dictation software Apply patches and hotfixes in a controlled, documented way Travel across the UK and Ireland to support software deployments Provide post-implementation technical support and troubleshooting Advise clients on infrastructure and system compatibility Maintain technical and user documentation Escalate complex technical issues when necessary … interested in this exciting opportunity, please send your CV in strict confidence to Matt Wright of CV Screen, or apply directly to this job posting. Alternate Job Titles: ApplicationSupport Consultant Application Consultant Application Engineer ApplicationSpecialist Take the next step in your career today! CV Screen Ltd acts as an employment agency for permanent recruitment More ❯
to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Job Title: SpecialistApplication Development Support Engineer Location: London Grade: GG09-GG10 Referral Bonus: £5000 What You’ll Be Doing The Support Engineer is often the first port … domains including infrastructure, code, networking and databases with enough knowledge to be able to fault find and identify the root cause. Core Responsibilities involved: 2nd and 3rd line support Incident management Application design and development Site reliability (observability, alerting, high-availability, self-healing systems etc.) Database administration Infrastructure provisioning Process automation Respond to change requests Skills & Experience Oracle … and source code control of all artefacts The Team As part of the NS&G UK Law Enforcement account, we have teams working on-site supporting critical national operational applications, systems and networks as well as developing new solutions to help tackle a broad variety of serious crime. We have a great team on site who have worked closely More ❯