18 of 18 Remote/Hybrid Permanent CMDB Jobs

CMDB Product Manager - ServiceNow Configuration Management Database Manager Location: Knutsford or Manchester (Hybrid) Contract: Permanent Salary: Competitive + excellent benefits About the opportunity We’re working with a leading global banking organisation to recruit a CMDB Product Manager to join their IT Service Management function at Vice President level. This … high-impact role where you’ll own and evolve the Configuration Management Database (CMDB) as a critical enterprise platform, underpinning operational stability, automation, risk management, and regulatory compliance across the bank. You’ll act as the strategic product owner for CMDB, driving standards, data quality, and adoption across a complex ...

Agile or hybrid delivery environments Ability to engage effectively with both technical and non-technical stakeholders Desirable Experience Exposure to additional ServiceNow modules (e.g. CMDB, ITOM, HRSD, CSM) Familiarity with integration patterns and APIs within ServiceNow ecosystems Knowledge of workflow automation and digital transformation initiatives Experience using tools such ...

bridge business and technology, translating strategic objectives into actionable architecture roadmaps Expertise in ServiceNow core components: Service Catalog, Workflow, Flow Designer, Integration Hub, CMDB, Discovery, Performance Analytics, and Custom Apps. Strong understanding of ITSM, ITOM, CSM, GRC, or other key ServiceNow modules ServiceNow Certified Technical Architect (CTA), ServiceNow Certified System ...

Business Analyst on ServiceNow Strong knowledge of ServiceNow modules such as: ITSM ITOM HRSD CSM Solid understanding of: ServiceNow platform capabilities (workflows, Flow Designer, CMDB, integrations) Licensing and platform constraints Proven experience in: Backlog management and prioritisation Agile/Scrum/SAFe methodologies Ability to translate business needs into delivery ...

with curiosity and a solutions-focused attitude A genuine commitment to continuous learning and personal development Experience with business solutions , particularly within CSDM/CMDB Strong relationship-building skills and the ability to create and sustain professional networks Willingness to travel when needed to support clients and teams About ...

Request Management (SRM) workflows. Develop and maintain custom workflows using Remedy Developer Studio, including Active Links, Filters, and Escalations. Support and maintain BMC Atrium CMDB, Atrium Integrator, and Atrium Orchestrator. What youll bring: Existing experience working on IT Service Management platforms (Preferably Remedy). Experience working to tight SLAs. Working ...

Support migration of legacy systems to Azure Manage backup strategy, disaster recovery (ASR) and capacity planning Maintain storage lifecycle (Blob, Files, SharePoint, OneDrive) Ensure CMDB accuracy and support Service Desk escalations Maintain monitoring tools, infrastructure diagrams and documentation Work within change control and governance processes in a regulated environment Support ...

Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage You will need to have strong communications both written and oral, ability to present solutions ...

adherence to best practices Mentor team members and support delivery excellence Required Qualifications 15+ years' experience managing ServiceNow projects/programmes Strong expertise in: CMDB/CSDM ITOM (Discovery, Service Mapping, Event Management) ITSM CSM, FSM SPM, SOM, SLO, TNI Experience with integrations (REST, SOAP, Integration Hub, third-party systems ...

integrations based on business needs. Customize ServiceNow workflows, forms, UI pages, and scripts using JavaScript, HTML, CSS, and Jelly. Configure and maintain ServiceNow CMDB, including discovery and integration with third-party data sources. Develop and maintain ServiceNow reports, dashboards, and analytics to monitor system performance and usage. Perform ServiceNow platform ...

Network Inventory (TNI) expertise including: rack design, capacity, equipment modeling + fibre/circuit mapping/provisioning. Strong ServiceNow Telecom ecosystem expertise including: TNI, CMDB, Discovery, Service Operations, ITOM, CSM, FSM/FSL. Designing integrations between ServiceNow and OSS/BSS systems, data modelling for Telecoms network equipment, network topologies ...

with third-party systems using REST/SOAP APIs. Automate workflows and processes using Flow Designer and scripting. Assist in implementing ServiceNow modules like CMDB, ITOM, or HRSD (as applicable). Support & Maintenance Provide L2/L3 support for platform-related issues and incidents. Troubleshoot performance issues and resolve defects. … architecture, data model, and platform capabilities. Experience with scripting (JavaScript, Glide API). Familiarity with integrations (REST/SOAP) and automation tools. Understanding of CMDB concepts and data relationships. Experience working in Agile/ITIL environments. Preferred Skills ServiceNow Certified System Administrator (CSA). Experience with additional modules like ITOM ...

multiple full lifecycle implementations Deep understanding of ServiceNow platform architecture and data model Module Exposure (Strong Experience Across Multiple) ITSM (Incident, Problem, Change, Request, CMDB) ITOM (Discovery, Service Mapping, Event Management) ITBM/SPM (Demand, Project, PPM) CSM HR Service Delivery SecOps/GRC (desirable) Experience Platform, Service Catalog, Flow … Skills Advanced knowledge of: Scoped applications and update sets Glide scripting (JavaScript) Flow Designer and Automation Engine REST/SOAP integrations and MID Server CMDB & CSDM framework Strong understanding of: Role-based security Performance Analytics UI Builder/Workspace (desirable) Certifications ServiceNow Certified Technical Architect (CTA) – highly desirable or Certified ...

Administer Change Management activities, including leading CAB meetings, managing RFCs, and maintaining the change schedule. Support development and maintenance of the Configuration Management Database (CMDB). Incident & Problem Management Coordinate rapid response to Major Incidents, ensuring timely communication and resolution. Facilitate postincident reviews and root cause analysis to prevent recurrence. ...

Innovation Apply knowledge of GenAI and Agentic AI within ServiceNow Support initiatives such as: Knowledge management optimisation for AI Catalog rationalisation and automation CMDB enrichment aligned to CSDM Governance & Delivery Ensure compliance with security, audit, and governance standards Support migration, upgrades, and platform consolidation initiatives Identify and resolve technical risks … experience with: JavaScript, Glide, Flow Designer, Integration Hub Proven experience delivering large-scale ServiceNow implementations Strong integration experience across enterprise systems Experience with: CMDB and CSDM alignment Platform optimisation and consolidation Knowledge of GenAI and Agentic AI in ServiceNow Strong leadership, stakeholder management, and communication skills If you are interested ...

CMDB/ITAM Product Manager | Up to £110k + Bonus | Hybrid Manchester/Knutsford (preferred) | Glasgow/Northampton also considered We're working with a global financial services organisation to find two senior Product Managers to join a newly established IT Asset Management function. These are high-visibility roles sitting … what gets built. The Roles Two positions are available, each with a distinct focus: CMDB Product Manager – leading strategy and delivery across the configuration management database ITAM Product Manager – owning the hardware and software asset management domain (HAM/SAM) Both roles are two sides of the same coin — same ...

security models Conduct security reviews, risk assessments, and vulnerability remediation Ensure alignment with enterprise security and governance standards Support secure configuration across ITSM, ITOM, CMDB and related modules Collaborate with Cyber Security, Infrastructure, and Platform Engineering teams Act as the ServiceNow security SME across the organisation Support audits, compliance requirements … model (ACLs, roles, data security, permissions) Experience securing enterprise-scale ServiceNow environments Strong understanding of GRC, risk, and platform governance principles Experience working with CMDB, ITSM, ITOM or related modules Proven experience working alongside Cyber Security teams Strong understanding of identity and access management principles Ability to operate ...

addition, the role will own Major Incident Management, act as ServiceNow Product Owner for Europe, and provide governance and administration support to the CMDB function. An understanding of transport, logistics, or warehouse operations would be advantageous. Pay, benefits and more: Were looking to offer a salary … capabilities while representing EU requirements. Govern change, deployments and releases to ensure platform stability and value realisation. Provide governance and administrative oversight for the CMDB, ensuring data quality, accuracy, and completeness. Support service management processes aligned to ITIL v4 best practice. Ensure services, assets, and relationships are maintained correctly within ...