stakeholders for agile tooling and new ways of working. Define Jira workflows, issue types, boards and structures aligned to the new operating model. Design Confluence structures and templates to support consistent documentation across teams. Support the use of Jira, Confluence and Kiplot for planning, portfolio visibility and governance. Support tooling … ways of working About You Strong Business Analysis experience within agile, product or operating model transformation programmes. Hands-on experience with Jira and Confluence, including workflows, boards, issue types or configuration. Experience supporting tooling implementation, migration, rollout or adoption across multiple teams. Strong requirements gathering and stakeholder management skills, with ...