ensuringproductsandcontentarereadytogolive.Supportmajortradingeventsandpromotionalcampaigns,includingseasonalsales,peaktradingperiodsandloyaltyactivations.Coordinateonsitereadinessforcommercialeventsbyensuringcontent,merchandisingandcustomerjourneysareaccurateanddeliveredontime.Setupandmaintainpromotions,discountcodes,merchandisingupdatesandcustomer-facingmessaging.Maintainaccurateproductinformation,attributes,categorisationandcontentacrossdigitalplatforms.Workacrossecommerceandcontentmanagementsystemstoensureconsistentcustomerexperiencesacrossalltouchpoints.Supportretailoperationsthroughproductandcontentmanagementwithinpoint-of-salesystems.Executeonsitemerchandisingactivitiesacrossnavigation,search,collectionpages,productpagesandrecommendations.Contributetooptimisationinitiatives,includingexperimentation,testingandcustomerexperienceimprovements.Supportloyaltyprogrammesbydeliveringmemberexperiences,exclusivelaunchesandtargetedmessaging.Coordinatelocalisationactivitiestoensurecontentisaccurate,relevantanddeliveredeffectivelyacrossglobalmarkets.Monitorecommerceperformanceandidentifyopportunitiestoimprovecustomerexperienceandcommercialresults.Researchindustrytrends,competitoractivityandemergingtechnologiestohelpdrivecontinuousimprovement.Collaboratewithcross-functionalteamstodeliverinnovativeandhigh-performingecommerceexperiences.Whatyou'llneedPreviousexperienceinanecommercerolewithinafast-pacedenvironment.ExperienceusingecommerceplatformsanddigitaltoolssuchasShopify,Akeneo,Contentful,Algoliaorsimilarsystems.Experiencesupportingecommerceproductlaunchesacrossmultipleproductsormarkets.Experiencedeliveringpromotionalcampaignsorlarge-scaletradingevents.Strongattentiontodetailandacommitmenttomaintainingaccuratecustomer-facingcontent.Excellentorganisationalskillswiththeabilitytomanagemultipleprioritiessimultaneously.Analyticalthinkingandtheabilitytousedataandinsightstoidentifyopportunitiesforimprovement.Strongcommunicationandstakeholdermanagementskills.Aproactive,solutions-focusedapproachtoproblemsolving.Confidenceworkingacrossmultiplesystemsandembracingnewtechnologies.DesirableexperienceRetailecommerceorShopifyPOSexperience.Localisationorinternationalcontentmanagementexperience.Loyaltyprogrammeormembershipexperience.Onsitemerchandising,searchoptimisationorproductdiscoveryexperience.ExposuretoA/Btesting,personalisationorexperimentationprogrammes.ExperienceusingreportingtoolssuchasLookerStudio,GA4orPowerBI.KnowledgeofprojectmanagementtoolssuchasAsana.Understandingofecommercemerchandisingandcustomerjourneybestpractices.IntermediateExcelskills.ExperienceworkingwithlargeproductcataloguesandPIMsystems.Experiencewithinretail,fashionorsportswearbrands.ExperienceusingAI-poweredtoolstoimproveefficiencyorcontentdelivery.BasicHTMLorCSSknowledge.Additionallanguageskills.LocationThisisahybridroleandrequiresattendanceatourSolihullheadquartersaminimumofthreedaysperweek. Please note this role title will be eCommerce Content Executive internally.Closing date:Monday ...