Service Delivery Manager
- Hiring Organisation
- Evri
- Location
- Leeds, West Yorkshire, Yorkshire, United Kingdom
- Employment Type
- Permanent
initiatives. Maintaining and managing the IT Service Portfolio. Monitoring day-to-day vendor performance and ensuring SLAs are met. Running service reviews to drive continuous improvement with stakeholders and vendors. Producing clear, insightful reporting on IT and vendor performance. Providing operational expertise into Incident, Problem, and Risk … Managing high-impact escalations directly or via Incident Management. Representing your business area in CAB meetings and communicating changes effectively. Delivering small service improvement projects. Identifying opportunities for cost savings within your service portfolio. What we're looking for Qualifications Degree-level education or equivalent experience. ITIL ...