1,251 to 1,275 of 1,474 Permanent Customer Engagement Jobs

Staff Forward Deployed Engineer

Hiring Organisation
Matillion
Location
Manchester, UK
Employment Type
Full-time
holding the highest engineering bar under real delivery pressure. A true force multiplier, they work at every level and across Sales, Product, Engineering, and Customer Success: earning technical wins, acting as a hands-on escalation point to Customer Success, and driving adoption and expansion in their accounts. They … work into reusable assets and product feedback, and mentor the FDEs coming up behind them. What you will be doing: Owning end-to-end customer engagements by running discovery, architecting multi-cloud deployments, writing production-grade code, and guiding projects through to production cut-over. Building complex data pipelines ...

Senior Project Manager

Location
Greater London, England, United Kingdom
LogicMonitor’s ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. … BuiltIn’s Best Places to Work for the seventh year in a row! PS Project Management’s primary mission is to facilitate Professional Services customer engagements and ensure teams are able to implement or optimize the use of LogicMonitor on time, in scope, and within estimated budget The primary ...

Principal Security Architecture Consultant

Hiring Organisation
Leonardo DRS
Location
United Kingdom, UK
Employment Type
Full-time
outcomes across critical national and defence environments. You will play a pivotal role in defining security strategy, leading architectural direction, mentoring teams, and delivering customer-facing engagements across complex programmes. What you'll be doingAs a Principal Security Architecture Consultant, you will operate at the highest levels of design … authority, assurance, and consultancy leadership. You will own security architecture outcomes across multiple engagements while developing internal capability and maintaining strong customer trust. You'll work in a collaborative consultancy environment, balancing hands-on architectural leadership with team development and customer engagement. Your role in practiceLead customer ...

Solutions Consultant - Fraud & Identity

Hiring Organisation
LexisNexis Risk Solutions
Location
Cardiff, Wales, United Kingdom
passionate about helping businesses combat identity fraud while delivering seamless customer experiences? Do you enjoy working with clients and sales teams to shape strategies, influence decisions, and drive measurable commercial impact? About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business … Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud ...

Data Practice Lead

Location
West of England, England, United Kingdom
world's leading organisations to build state-of-the-art, scalable and critical IT solutions. As well as building leading software solutions, our customer engagements include designing and building business-critical data solutions. Our Data Architects and Data Engineers work with customers across their entire data journey from strategy … practice, including developing our service offerings (e.g. data platform design, data governance, advanced analytics, etc.). Pre-sales Support: Work with our sales and customer teams to understand customer needs, define engagements and proposals, and ultimately help win new work. Leadership: Leading and building a team of data ...

Chief Technologist & Head of Pre-Sales

Hiring Organisation
Computacenter
Location
London, UK
Employment Type
Full-time
proven technical leader with a passion for shaping enterprise infrastructure strategies? Do you thrive at the intersection of technology vision, commercial impact, and customer transformation? Are you looking for a role where you can influence markets, partners, and customers at scale? The Data Center & Hybrid business within Computacenter exists … commercial awarenessOwn and continuously evolve our core Data Center propositions, including Private Cloud, AI for enterprise, Edge Computing and Rapid Data Center deploymentLead technical engagement with strategic technology vendors and partnersRepresent Computacenter at vendor advisory boards, industry forums, and internal leadership eventsAct as a trusted technical voice both internally ...

RayBan, Oakley META Category Manager - London & South East UK

Location
Greater London, England, United Kingdom
positive impact on the world? Join us in redefining the boundaries of what’s possible. Your role: We are seeking a tech-savvy, customer-oriented, and results-driven Wearables Category Promoter to lead the commercial success of EssilorLuxottica’s Wearables category - our most innovative segment, integrating advanced digital … London postcodes). Main responsibilities: Drive sales growth, category penetration, and adoption of wearable solutions across assigned territories and customer accounts. Support both sell-in and sell-out performance through effective category development and commercial execution. Deliver engaging product and sales training to internal teams and customers, building confidence ...

Industry Lead - FMCG (Fast-Moving Consumer Goods)

Location
Greater London, England, United Kingdom
warehouse automation opportunities in FMCG industries. Working across Sales, Marketing, Product Management and other key functions, the Industry Lead will bring together industry insight, customer needs and market opportunities to shape compelling propositions and targeted go-to-market initiatives. The role will also influence portfolio priorities. The role operates … through a build, qualify, handover and co-sell model, developing strategic opportunities from initial engagement through qualification and early-stage development before transitioning them to the relevant regional sales teams. The position will play a key role in strengthening Körber’s market position and establishing a scalable foundation ...

Presales Solution Consultant

Location
United Kingdom
workplace modernisation. Ensure proposed solutions are deliverable, supportable and profitable through collaboration with delivery and operations teams. Measures of Success Quality and credibility of customer engagements. Contribution to new business and managed service revenue. Strength of solution designs and proposal outputs. Ability to convert customer requirements into commercially … viable solutions. Customer satisfaction and feedback from strategic workshops. Effective collaboration with sales, product, delivery and operations teams. Contribution to repeatable propositions and service offerings. Identification and development of opportunities across cloud, workplace, security and networking services. All about You 7–15+ years of experience in IT, ideally within ...

Industry Lead - FMCG (Fast-Moving Consumer Goods)

Location
Greater London, England, United Kingdom
warehouse automation opportunities in FMCG industries. Working across Sales, Marketing, Product Management and other key functions, the Industry Lead will bring together industry insight, customer needs and market opportunities to shape compelling propositions and targeted go-to-market initiatives. The role will also influence portfolio priorities. The role operates … through a build, qualify, handover and co-sell model, developing strategic opportunities from initial engagement through qualification and early-stage development before transitioning them to the relevant regional sales teams. The position will play a key role in strengthening Körber’s market position and establishing a scalable foundation ...

Senior Sales Engineer - UK

Hiring Organisation
Cohesity
Location
United Kingdom, UK
Employment Type
Full-time
high‐performing Sales Engineer who is building depth across security, data protection, and cloud technologies while expanding their ability to independently support complex customer engagements. As a Sr Sales Engineer, you will partner closely with Account Executives to drive new customer opportunities and expansions by delivering tailored technical … account‐level technical strategy, with guidance and support from senior SE's and leadership. HOW YOU'LL SPEND YOUR TIME HERE:Drive new customer and expansion opportunities by articulating Cohesity's Data Cloud portfolio—backup, recovery, cyber resilience, and data security management capabilities to business and technical audiences. Provide ...

Principal Security Architecture Consultant

Location
Bristol, England, United Kingdom
design outcomes across critical national and defence environments.You will play a pivotal role in defining security strategy, leading architectural direction, mentoring teams, and delivering customer-facing engagements across complex programmes.**What you’ll be doing**As a Principal Security Architecture Consultant, you will operate at the highest levels … design authority, assurance, and consultancy leadership. You will own security architecture outcomes across multiple engagements while developing internal capability and maintaining strong customer trust.You’ll work in a collaborative consultancy environment, balancing hands-on architectural leadership with team development and customer engagement.**Your role in practice**Lead customer ...

Enterprise Account Executive

Location
Greater London, England, United Kingdom
Build deep relationships with decision‐makers, from VP to C‐level across business and IT functions Partner with internal teams across Marketing, Product, and Customer Success to align on account strategy and drive long‐term customer value Deliver compelling, tailored product presentations and demos to executive and technical … audiences Maintain accurate, up‐to‐date pipeline data and forecasts in CRM tools (e.g., Salesforce) Provide market and customer feedback to influence product development and go‐to‐market strategy Leverage generative AI and advanced automation to personalize customer engagements at scale, using real‐time data to dynamically tailor ...

Telesales Manager

Hiring Organisation
Simon Acres Group
Location
City, Birmingham, United Kingdom
Employment Type
Permanent
Salary
GBP 42,500 - 50,000 Annual
Role As Telesales Manager, you'll oversee the day-to-day operation of a team of six telesales executives, ensuring they consistently deliver outstanding customer interactions while achieving ambitious appointment and conversion targets. You'll be responsible for developing your team, monitoring performance, introducing new initiatives and ensuring every … develop new team members while supporting the ongoing development of existing colleagues. Introduce new ideas and initiatives to improve conversion rates, productivity and customer engagement. Monitor team performance through reporting, call quality reviews and KPI analysis. Ensure appointments generated for the nationwide design consultants are thoroughly qualified and meet ...

Lead - Cybersecurity

Hiring Organisation
Freshworks
Location
London, UK
Employment Type
Full-time
There's another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach … employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks' customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible ...

Enterprise Account Executive

Hiring Organisation
ThoughtSpot
Location
London, UK
Employment Type
Full-time
enterprise accountsBuild deep relationships with decision-makers, from VP to C-level across business and IT functionsPartner with internal teams across Marketing, Product, and Customer Success to align on account strategy and drive long-term customer valueDeliver compelling, tailored product presentations and demos to executive and technical audiencesMaintain … accurate, up-to-date pipeline data and forecasts in CRM tools (e.g., Salesforce)Provide market and customer feedback to influence product development and go-to-market strategyLeverage generative AI and advanced automation to personalize customer engagements at scale, using real-time data to dynamically tailor messaging, demos ...

Director, Professional Services Industry

Location
Greater London, England, United Kingdom
ensure industry needs shape our roadmap. Develop compelling industry value propositions and enablement for sales, pre-sales and partners. Build a community of customer advocates and reference programmes that drive credibility and trust in the market. Bring deep industry knowledge and C-level gravitas to strategic deals … customer engagements. Qualifications Extensive leadership experience within, or selling into, major Professional Services Firms (e.g. consulting, engineering, IT services, legal, audit/advisory). The credibility and presence to operate as a peer to CFO, COO and CEO audiences, and at board level, in top-tier PSOs. Deep understanding ...

Director, Professional Services Industry

Hiring Organisation
Unit4
Location
Greater London, United Kingdom
Employment Type
Full Time
ensure industry needs shape our roadmap. Develop compelling industry value propositions and enablement for sales, pre-sales and partners. Build a community of customer advocates and reference programmes that drive credibility and trust in the market. Bring deep industry knowledge and C-level gravitas to strategic deals … customer engagements. Qualifications Qualifications Extensive leadership experience within, or selling into, major Professional Services Firms (e.g. consulting, engineering, IT services, legal, audit/advisory). The credibility and presence to operate as a peer to CFO, COO and CEO audiences, and at board level, in top-tier PSOs. Deep ...

Global Go To Market Program Manager

Location
United Kingdom
strategies, and developing detailed, comprehensive launch plans that outline every necessary step. This includes ensuring readiness across all organizational functions—sales, marketing, product, and customer support—so that each team is prepared for a successful product launch. A key aspect of the launch is tracking and communicating progress across … empower sales channels, equipping them to focus on articulating the product's value rather than just its features, which helps drive long‐term customer engagement. Works closely with: Sales, GTM Customer Lead, Marketing, GTM Strategy, Product Management, Technology Go‐to‐Market Execution Manage all elements of the global ...

Senior Implementation Consultant (m/f/d)

Location
Malvern, England, United Kingdom
industry. It is a complex end-to-end solution that includes front, mid and back office functions and can be extensively customized to the customer's needs through configuration. Our customers are leasing and financing companies from the automotive industry. As a Senior Implementation Consultant , you will be part … support and enhance business processes. By collaborating closely with clients and project teams, you will design, implement, and deliver tailored solutions that meet the customer needs. Your responsibilities will include: Analyze and refine customer requirements into detailed functional and system specifications. Assess existing Miles functionality and propose effective ...

Deployment Strategist

Location
Greater London, England, United Kingdom
investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, Elad Gil, and others. About the team The Agent Deployment team is a customer-facing technical team, central to how Serval turns product capability into real business outcomes. The org is a family of roles: Deployment Strategists … primary technical relationship and AI advisor for each customer, partnering with Deployed Software Engineers to build enterprise-grade features and products. Deployment Success Managers own each customer's long-term success, building the systems and motions that scale adoption, expansion, and renewal well past go-live. Role Overview ...

Customer-Obsessed Service Delivery Lead, HPC & Cloud

Location
United Kingdom
Microsoft in the United Kingdom is seeking a customer-obsessed Service Delivery Manager to orchestrate delivery resources across Microsoft and partner teams, ensuring end-to-end managed experiences and outstanding customer service. This role supports the Azure Customer Experience Teams, focusing on operationalising service delivery, incident ownership … continuous improvement while working across One Microsoft to deliver value and quality in customer engagements. #J-18808-Ljbffr ...

Solutions Architect

Location
Leeds, England, United Kingdom
secure, scalable and commercially viable AI solutions, embedding AI into existing products and services, and developing new AI-enabled capabilities that improve automation, productivity, customer experience and operational efficiency. You will work across AI, data, architecture, automation, security and governance, taking ideas from initial concept through to production … Create reusable architectures, frameworks, documentation and implementation guidance. Drive internal AI adoption to improve productivity, knowledge management and operational efficiency. Provide technical leadership across customer engagements, workshops, bids and pre‐sales activity. Work closely with Product, Engineering, Security, Data, Operations and Commercial teams. Ensure AI solutions meet appropriate security ...

Senior Legal Counsel, EMEA

Location
City of Westminster, England, United Kingdom
region.About the roleAs Senior Legal Counsel, you will act as a key legal leader for EMEA, providing strategic guidance and negotiation of high-value customer engagements and leading a talented team of legal professionals.You will operate at the heart of the business, partnering with Sales, Finance, Product and senior … customers.Monitor relevant legal and regulatory developments affecting software vendors and financial services customers, supporting contractual updates where required.Lead the analysis and resolution of complex customer disputes, creating pragmatic solutions aligned to business and customer outcomes.Help strengthen Finastra’s legal presence in London and support matters across EMEA, including ...

AI Solutions Architect

Hiring Organisation
Morson Edge
Location
Harrogate, North Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£95,000
secure, scalable and commercially viable AI solutions, embedding AI into existing products and services, and developing new AI-enabled capabilities that improve automation, productivity, customer experience and operational efficiency. You will work across AI, data, architecture, automation, security and governance, taking ideas from initial concept through to production … Create reusable architectures, frameworks, documentation and implementation guidance. Drive internal AI adoption to improve productivity, knowledge management and operational efficiency. Provide technical leadership across customer engagements, workshops, bids and pre-sales activity. Work closely with Product, Engineering, Security, Data, Operations and Commercial teams. Ensure AI solutions meet appropriate security ...