1,301 to 1,325 of 1,471 Permanent Customer Engagement Jobs

Field Application Engineer

Location
Cambridge, England, United Kingdom
requires a Field Engineer with developed knowledge and significant experience of RF systems, and an understanding of networking principles. The incumbent should possess significant customer-facing experience, with the ability to make timely decisions and prioritise complex activities. Sufficient experience and knowledge is required in order to participate … customer engagements from discovery meetings through to capability delivery and support. **Duties and responsibilities*** Provision of technical support to Sales staff at all stages of the sales process (pre and post-sale)* Provision of technical support directly to customers/end-users where required* Regular proactive engagement with ...

Solution Engineer

Location
Greater London, England, United Kingdom
thrive in fast-moving environments, take ownership, learn quickly, and bring a hands‐on, entrepreneurial mindset to every opportunity. If you're curious, customer‐obsessed, eager to learn, and excited to help shape business growth, we'd love to talk to you. What You'll Do Partner with Sales … drive customer engagements from discovery through solution design and technical validation. Lead customer discovery sessions to uncover business goals, challenges, and success criteria. Translate customer needs into impactful solution strategies that create measurable business value. Design, whiteboard, and present solution architectures that resonate with both technical ...

Solution Engineer

Hiring Organisation
OneSpan
Location
United Kingdom, UK
Employment Type
Full-time
thrive in fast-moving environments, take ownership, learn quickly, and bring a hands-on, entrepreneurial mindset to every opportunity. If you're curious, customer-obsessed, eager to learn, and excited to help shape business growth, we'd love to talk to you. What You'll DoPartner with Sales … drive customer engagements from discovery through solution design and technical validation. Lead customer discovery sessions to uncover business goals, challenges, and success criteria. Translate customer needs into impactful solution strategies that create measurable business value. Design, whiteboard, and present solution architectures that resonate with both technical ...

Team Lead - Training and Mission Success - International

Location
Greater London, England, United Kingdom
deployment of powerful technologies like AI. We take this responsibility seriously. We are an ambitious and committed team of engineers, AI specialists and customer-facing programme managers. We are looking for mission-driven people to join our European teams – and apply their skills to solve the most complex … Team Lead for the internationally aligned Training and Mission Success Specialist (MSS) team, you will sit at the intersection of operational delivery, customer success, and tactical expertise. You will own the planning and execution of field deployments and training courses across all international markets outside Germany, acting not only ...

Technical Services Implementation Consultant

Location
Greater London, England, United Kingdom
customers onto the IDV platform. The Systems Integrator is responsible for managing clients’ end‐to‐end IDV integrations, delivering two distinct types of customer projects: networking‐led integration projects and, separately, application‐level integrations using APIs and SDKs.The role has a primary focus on networking and connectivity projects, where … responsibility centres on coordinating, managing, and delivering customer networking requirements rather than performing low‐level configuration. In parallel, the role also supports API and SDK integration projects by providing technical guidance across the wider integration lifecycle. This position plays a key role within the organisation and reports ...

Technical Implementation Consultant – IDV & nSaaS

Hiring Organisation
Entrust
Location
England, United Kingdom
customers onto the IDV platform. The Systems Integrator is responsible for managing clients’ end‐to‐end IDV integrations, delivering two distinct types of customer projects: networking‐led integration projects and, separately, application‐level integrations using APIs and SDKs. The role has a primary focus on networking and connectivity projects … where responsibility centres on coordinating, managing, and delivering customer networking requirements rather than performing low‐level configuration. In parallel, the role also supports API and SDK integration projects by providing technical guidance across the wider integration lifecycle. This position plays a key role within the organisation and reports ...

Manager, Agent Architecture

Location
Greater London, England, United Kingdom
Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. … BarmeniaGothaer, and TUI already deploying Parloa at scale. About the role: As Manager, Agent Architecture , you will build and lead the team that transforms customer service with AI Agents, while staying in the build yourself. You run a team of Agent Architects: you hire them, coach them, set their ...

Deputy General Manager - Cybersecurity - Products

Hiring Organisation
Tata Communications
Location
London, UK
Employment Type
Full-time
customers across the UK and international markets. The candidate should possess broad knowledge across multiple cybersecurity domains and be capable of leading technical discussions, customer workshops, solution design, and presales engagements for medium to large cybersecurity opportunities. While deep implementation expertise or certifications across every technology area … cohesive solution, and act as the technical lead for strategic security deals. Key ResponsibilitiesSecurity Solution ArchitectureDesign end-to-end cybersecurity solutions aligned with customer business and security objectives. Lead technical solutioning for enterprise cybersecurity transformation programmes. Conduct customer workshops, requirement gathering, and solution discovery sessions. Develop high-level ...

Senior AI Engineer

Location
West of England, England, United Kingdom
with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy. About this opportunity The Intelligent Customer Products (ICP) platform is a new CDO platform within Consumer Relationships. It builds and scales capabilities including Conversational AI, AI Search, CoachAI and Super … Agent to deliver trusted, personalised and effortless AI-powered customer experiences. ICP helps Lloyds create proactive, intelligent customer interactions that drive growth, improve customer satisfaction and reduce cost to serve, underpinned by the standards, governance and operational foundations needed to deploy AI safely at enterprise scale. ...

Business Development Manager

Hiring Organisation
Travail Employment Group
Location
Northamptonshire, United Kingdom
Employment Type
Permanent
Salary
GBP 30,000 Annual
owned business and one of the UK's leading providers of materials handling equipment and associated solutions. With a long-standing reputation for exceptional customer service and employee development, they continue to grow and invest in their people. Due to ongoing expansion, they are seeking an ambitious and driven … Role Working closely with the wider sales team, you will be responsible for identifying and developing new business opportunities through proactive prospecting, networking and customer engagement. You will build and manage a healthy sales pipeline, identify customer requirements, prepare quotations and progress sales opportunities. Larger projects will ...

Product Marketing Director - EMEA

Location
Greater London, England, United Kingdom
with the training, content, and insights they need to shorten deal cycles across multiple EMEA countries. Be the Voice of the EMEA Market: Bring customer and competitive insights back into the business to shape regional strategy and global product direction. Understand why we’re winning and losing; work across … into clear, compelling, differentiated value for both executives and practitioners. Cross-Functional Influence: Proven ability to align leaders across Sales, Product, Enablement, and Customer Success behind a shared plan. Customer Focus: Track record of turning buyer and market insight into positioning that wins. AI Fluency: Uses AI tools ...

Product Marketing Director - EMEA

Location
Greater London, England, United Kingdom
teams with the training, content, and insights they need to shorten deal cycles across multiple EMEA countriesBe the Voice of the EMEA Market* Bring customer and competitive insights back into the business to shape regional strategy and global product direction* Understand why we’re winning and losing; work across … into clear, compelling, differentiated value for both executives and practitioners* Cross-Functional Influence: Proven ability to align leaders across Sales, Product, Enablement, and Customer Success behind a shared plan* Customer Focus: Track record of turning buyer and market insight into positioning that wins* AI Fluency: Uses AI tools ...

Sr Product Mgr I

Location
Farringdon, England, United Kingdom
Product Mgr IApplylocations: Farringdontime type: Full timeposted on: Posted Todayjob requisition id: R116139**Are you passionate about building AI-enabled products that solve real customer problems and create measurable business impact?****Do you enjoy shaping product strategy, collaborating across teams, and helping others grow while delivering innovative solutions … experienced Product Manager who is proficient in AI through AI product or technical experience, or through self-developed expertise. You will use customer insights, market intelligence, and data to conduct experiments and develop products that meet real user needs while supporting business growth. Working cross-functionally, you will also ...

Senior Product Marketing Manager

Location
Greater London, England, United Kingdom
with the training, content, and insights they need to shorten deal cycles across multiple EMEA countries. Be the Voice of the EMEA Market. Bring customer and competitive insights back into the business to shape regional strategy and global product direction. Understand why we’re winning and losing; work across … products, including AI, into clear, compelling, differentiated value for both executives and practitioners. Cross‐Functional Influence: Proven ability to align Sales, Product, Enablement, and Customer Success behind a shared plan. Customer Focus: Track record of turning buyer and market insight into positioning that wins. AI Fluency: Uses ...

Director of Engineering & AI - 12 month FTC - £160k - £180k

Hiring Organisation
Creo Recruitment
Location
London Area, United Kingdom
ambitious technology roadmap across web, mobile applications, and marketing technology, while helping drive the organisation's adoption of AI across engineering, operations, and customer experience. If you're passionate about modern engineering leadership, cloud-native platforms, AI-enabled development, and delivering technology that impacts millions of users … hear from you. The Opportunity As Director of Engineering & Delivery, you'll lead the transformation of engineering practices, platform architecture, and software delivery across customer-facing and internal systems. You'll be responsible for building high-performing engineering teams, improving delivery velocity, driving platform modernisation, and introducing AI-enabled ...

VP Partnerships

Location
Greater London, England, United Kingdom
build a best-in-class global payments network. Reporting directly to the CCO, you will work closely with Sales, Product, Engineering, Marketing and Customer Success to develop partnership strategies that accelerate customer acquisition, increase transaction volume and support APEXX's international growth ambitions. WHAT YOU'LL DO: Strategy … closely with Sales and Commercial teams to develop partner-led growth initiatives and joint go-to‐market programmes. Create scalable partnership models that accelerate customer acquisition and market expansion. Partner Relationship Management: Own executive relationships with acquirers, banks, payment schemes, alternative payment providers, fintechs and strategic technology partners. Represent ...

Senior Service Consultant

Location
West of England, England, United Kingdom
Service Design, Service Architecture and Service Development to play a key role in shaping high-quality, compliant and operationally sound solutions. Working closely with customer-facing, bid, service and technical teams, you'll provide subject matter expertise across the full service lifecycle, with a particular focus … integration, support models and operational readiness. The Opportunity As Senior Service Consultant, you'll provide specialist service lifecycle expertise across complex bids, programmes and customer engagements. You'll help shape service strategies and bid responses by ensuring customer requirements are fully understood, translated into practical service models ...

Senior Service Consultant

Hiring Organisation
Addition
Location
Bristol, Avon, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
Service Design, Service Architecture and Service Development to play a key role in shaping high-quality, compliant and operationally sound solutions. Working closely with customer-facing, bid, service and technical teams, you’ll provide subject matter expertise across the full service lifecycle, with a particular focus … integration, support models and operational readiness. The Opportunity As Senior Service Consultant, you’ll provide specialist service lifecycle expertise across complex bids, programmes and customer engagements. You’ll help shape service strategies and bid responses by ensuring customer requirements are fully understood, translated into practical service models ...

Senior Service Consultant

Hiring Organisation
Addition
Location
City of London, London, United Kingdom
Service Design, Service Architecture and Service Development to play a key role in shaping high-quality, compliant and operationally sound solutions. Working closely with customer-facing, bid, service and technical teams, you’ll provide subject matter expertise across the full service lifecycle, with a particular focus … integration, support models and operational readiness. The Opportunity As Senior Service Consultant, you’ll provide specialist service lifecycle expertise across complex bids, programmes and customer engagements. You’ll help shape service strategies and bid responses by ensuring customer requirements are fully understood, translated into practical service models ...

Mid Market Sales Manager

Location
Farnborough, England, United Kingdom
About the Role As the Mid-Market Sales Manager, you will lead a team of Account Managers responsible for winning new business, growing existing customer relationships, and delivering outstanding customer outcomes. You will play a key role in executing Lenovo's One Lenovo growth strategy, working across … Lead, coach, and develop a team of Mid-Market Account Executives. Drive achievement of revenue, pipeline, and business growth objectives. Build a high-performance, customer-focused sales culture. Support the team through complex sales opportunities and strategic customer engagements. Drive accurate forecasting and disciplined pipeline management. Partner with ...

Service Manager

Hiring Organisation
Computacenter
Location
United Kingdom, UK
Employment Type
Full-time
Location: UK - Mobile England, UK - Cust site - Corsham | Job-ID: 219613 | Contract type: Standard | Business Unit: Customer Success & Service DeliveryLife on the teamYou'll be joining an existing high performing team on one of the largest customers in the UK business, playing an important role in supporting BAU service … Service change and Professional Service activity. What you'll doService Management ResponsibilitiesService Delivery: Manage the delivery of services to ensure they meet or exceed customer expectations. Virtual Team Leadership: Lead and motivate a team of service professionals, providing guidance and support to achieve high performance. Customer Relationship Management ...

Service Manager

Location
Corsham, England, United Kingdom
days) to receive an alert: Service Manager Location: UK - Mobile England, UK - Cust site - Corsham | Job-ID: 219613 | Contract type: Standard | Business Unit: Customer Success & Service Delivery Life on the team You’ll be joining an existing high performing team on one of the largest customers … Professional Service activity. What you'll do Service Management Responsibilities Service Delivery: Manage the delivery of services to ensure they meet or exceed customer expectations. Virtual Team Leadership: Lead and motivate a team of service professionals, providing guidance and support to achieve high performance. Customer Relationship Management: Build ...

Senior Staff Systems Algorithm Engineer

Hiring Organisation
Northrop Grumman
Location
Pikesville, Maryland, United States
Employment Type
Permanent
Salary
USD Annual
sensing. As the lead of this team, you will guide the team in sensor modeling, signal/image processing, concept development/refinement, customer/sponsor engagement, and AI/ML algorithm development. The team is focused on researching solutions for emerging sensors and mission areas … airborne and/or space-based EOIR sensors, experience developing and implementing algorithms, experience leading teams to successful program execution, and strength in customer engagements. Roles and Responsibilities: Lead technical execution of R&D programs Mentor and develop junior team members Develop, integrate, test, and deploy novel EOIR-centric ...

Remote SaaS Customer Success Manager – NA Growth & Renewals

Location
United Kingdom
leading AI technology company is seeking an experienced Customer Success Manager to enhance post-sales customer engagement. Responsibilities include project management across various client segments, understanding customer needs, and driving product performance reporting. Ideal candidates have 2+ years of SaaS client management experience, a Bachelor's degree ...

Director Digital Engineering Consultancy (Aerospace and Finance)

Location
United Kingdom
digital engineering business at the intersection of aerospace, defense, engineering, and advanced technology. The Director will have significant influence over the company's strategy, customer relationships, technology roadmap, organizational development, and financial performance. The successful candidate will have the opportunity to shape how aerospace and defense organizations adopt digital … headcount growth. Serve as the senior executive and primary representative of the business with customers, partners, employees, and the broader industry. Business Development & Customer Growth Develop and execute a comprehensive business development strategy focused on aerospace and defense. Build and maintain relationships with senior executives and technical leaders ...