101 to 125 of 148 Permanent Customer Engineer Jobs

Technical Support Engineer - Digital Customer Success

Hiring Organisation
Grundfos Holding A/S
Location
South East, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
Company description Are you passionate about solving complex technical challenges with telemetry and sensor systems that help the world move water more sustainably? Then join us in our mission to pioneer smarter solutions for moving ...

Adoption Engineer for AI-Driven Customer Success

Location
Greater London, England, United Kingdom
Fifth Dimension AI is hiring a Customer Success Engineer to help customers integrate our AI software into daily workflows. You’ll build onboarding programs, write guides and run webinars to enable repeatable adoption, while collaborating with Product and Engineering to refine the customer experience. You’ll work ...

Onsite AI Deployment Engineer for Customer Outcomes

Location
United Kingdom
Duvo is seeking a seasoned AI deployment engineer in the UK. You will embed with clients, map workflows on the Duvo platform, and turn business needs into running agents in real customer environments. You own the customer outcome end to end and manage the relationship that goes ...

Customer Success Engineer London

Location
Greater London, England, United Kingdom
About The Role The Customer Success Engineering role is demanding and requires strong organizational skills and an ability to multitask. You'll work directly with all users to ensure they can get the most value from the platform. This may include answering questions in Intercom, Slack, on the phone … documentation, how the standard suite of SaaS tools work (e.g. CRMs, ESPs, ERPs, etc...), and the basic building blocks of customers use data. The Customer Success Engineering role is also designed to provide broad exposure across the organization, including tight collaboration with Solutions Architects, Solutions Engineers, Marketing, Engineering ...

Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

Location
Greater London, England, United Kingdom
refunds, and bookings over chat and voice for some of the world's largest travel brands. We're looking for a senior full stack engineer to anchor this product, owning the realtime and voice layer end to end while building across React/TypeScript front ends, Scala and Python … Bonus points for working knowledge of cloud telephony or CPaaS platforms such as Twilio, Amazon Connect, Genesys, or LiveKit Bonus points for experience building customer service, CRM, contact center, or workflow automation tools Familiarity with travel industry technologies (PSS/GDS, hotel PMS/CRS) is a plus, though ...

Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

Location
United Kingdom
refunds, and bookings over chat and voice for some of the world's largest travel brands. We're looking for a senior full stack engineer to anchor this product, owning the realtime and voice layer end to end while building across React/TypeScript front ends, Scala and Python … Bonus points for working knowledge of cloud telephony or CPaaS platforms such as Twilio, Amazon Connect, Genesys, or LiveKit-Bonus points for experience building customer service, CRM, contact center, or workflow automation tools-Familiarity with travel industry technologies (PSS/GDS, hotel PMS/CRS) is a plus, though ...

Customer-Facing Deployment Engineer

Location
Greater London, England, United Kingdom
innovative tech company in Greater London is seeking a Forward Deployed Engineer to support customer deployments and enhance their software testing platform. This role combines engineering and customer interaction, requiring strong programming skills and effective communication. Ideal candidates will have a computer science degree and a proactive ...

Senior Software Engineer: Lead Customer-Facing Systems

Location
Greater London, England, United Kingdom
Homeprotect is seeking a Senior Software Engineer to lead technical delivery for customer-facing systems and the claims workflow. You will own complex features, make architectural decisions, and mentor teammates to raise the overall capability of the engineering group. You’ll operate across frontend and backend stacks, contribute ...

Remote DDoS Resident Engineer - UK (Customer Success)

Location
City of Edinburgh, Scotland, United Kingdom
Bright Purple Resourcing Ltd is recruiting for a Resident Engineer – DDoS for UK remote delivery. You will be the customer’s primary technical contact post-deployment, ensuring white-glove service and timely escalation to the right internal teams to resolve complex issues. The role emphasizes understanding customer usage and driving continuous improvement, while staying away from development work and focusing on customer success and platform adoption. #J-18808-Ljbffr ...

AI Deployment Engineer, EMEA — Customer-Facing Deployment

Location
Greater London, England, United Kingdom
Fireworks is seeking an AI Forward Deployed Engineer who will own customer deployments end to end, embedding with accounts to deploy, optimize, and productionize models in customers’ environments. You will design pilots, scope complex deals pre-signature, and unblock capacity, performance, and integration issues. The role emphasizes first … principles thinking, customer-facing collaboration, and strong Python and systems-language skills. #J-18808-Ljbffr ...

Global Customer Support Engineer — Travel & Training

Location
United Kingdom
Genetec seeks a Dedicated Support Engineer for the EMEA region within its Professional Services team. You will act as a trusted technical advisor, collaborating with cross-functional groups to strengthen client relationships and resolve complex security platform challenges. You will travel across Europe for on-site missions, conduct system ...

AI Solutions Engineer - Customer-Facing, 60% Travel

Location
Greater London, England, United Kingdom
MOBOLISE is seeking a Forward Deployed Engineer in Greater London to lead the design and delivery of AI solutions for strategic clients. You will drive end-to-end implementation, ensuring impactful outcomes while collaborating directly with customers. The ideal candidate has 5+ years of experience in building scalable solutions ...

Remote 2nd Line IT Engineer - Customer-Focused Support

Location
United Kingdom
Redsquid Communications in the United Kingdom is seeking an experienced 2nd Line Support Engineer to deliver remote IT support, resolve complex issues, and act as an escalation point for the Service Desk. You will diagnose and resolve issues for diverse customers, install and configure hardware and software, and support … project delivery while maintaining high service standards and strong customer relationships. #J-18808-Ljbffr ...

Customer-Facing AI Engineer — On-Site (London)

Location
Greater London, England, United Kingdom
Alavida Ltd. in London is hiring a software engineer who builds AI agents for customer staff. You’ll meet clients, translate their needs into agent requirements, and deliver end-to-end software that connects CRM, email, and collaboration tools. You’ll own deployments with limited process and work ...

Biotech AI Deployment Engineer — Customer-Facing

Location
Greater London, England, United Kingdom
Latent Labs Ltd. is seeking a Forward Deployed AI Engineer to integrate generative models into pharmaceutical workflows. The role involves close customer collaboration, ensuring seamless tech deployment, and driving product feedback. You will need a strong background in computer science or machine learning, API development, and cloud infrastructure … ideally with previous customer-facing experience. Competitive perks include health insurance, pension contributions, and generous leave policies. #J-18808-Ljbffr ...

Customer-Facing Integrations Engineer (Salesforce & Dynamics)

Location
Greater London, England, United Kingdom
AlphaLoops seeks an experienced Forward Deployed Engineer to work closely with customer teams, designing and deploying integrations that embed AlphaLoops into daily workflows. You’ll mix engineering with direct customer collaboration across CRM ecosystems and data platforms. Based in London, you’ll join two to three customers ...

Founding Customer Solutions Engineer

Location
Greater London, England, United Kingdom
start. About the role Pilots here are moving from proposal to deployment with network operators. This role sits between electrical engineering thinking and real customer problems: turning analysis into insight a DNO or DSO can see, trust and act on, and working out how our product and data land … market that is new for our models. In our established customer teams, this work runs alongside Power Engineers on live accounts. Here it is a founding seat, forward deployed with the customer, with scope to decide how delivery in this region should work. You will be close ...

Senior Customer Success Engineer

Location
Manchester, England, United Kingdom
coding assistants and automation tools to accelerate spec drafting, data analysis, and code development securely. Mindset & Approach: You are a self-directed, customer-first problem solver who context-switches easily, balances standard methodologies with edge-case judgment, and prioritises team success. How Will I Spend My Time? Delivering Technical … budgets. Partnering Across GTM & Engineering: Collaborating with Account Executives during pre-sales, joining forces with CSMs and Onboarding Managers to accelerate deployment, and bridging customer feedback to Product, Design & Engineering to shape the roadmap. Building Scalable Tooling: Identifying recurring technical patterns to build shared scripts, templates, and automations that ...

Remote Senior ML Engineer — Equity & Customer Insights

Location
Rotherham, England, United Kingdom
Chattermill Analytics Limited in the United Kingdom seeks a Senior Machine Learning Engineer to advance our CX intelligence platform. You will design, train, and deploy transformer-based models and agentic systems on customer feedback data, balancing bespoke fine-tuning with off-the-shelf LLMs. You’ll own pipelines ...

Claude AI Engineer — Customer-Facing Architect

Location
Greater London, England, United Kingdom
Anthropic is seeking an Applied AI Engineer on the Digital Native Business team to help fast-growing, tech-forward companies build products on Claude. You’ll provide architecture guidance and hands-on collaboration—from prototype to production at scale—with Kunden engineering teams. You will partner with Account Executives ...

Technical Support Engineer - Delight Customers Drive Impact

Location
Greater London, England, United Kingdom
incident.io in London is hiring a Technical Support Engineer to delight customers by solving their technical challenges. You’ll join the Technical Support Team, the first line of communication, and collaborate with Product and Engineering to ensure a superb user experience. You’ll handle inbound inquiries over Slack ...

Solutions Engineer — Pre & Post-Sales Customer Success

Location
Greater London, England, United Kingdom
tech-driven CRM company in Greater London is seeking a Solutions Engineer to enhance customer success through direct interactions and onboarding processes. The ideal candidate will have a strong technology background and experience solving business challenges. Responsibilities include designing onboarding programs, collaborating with teams to resolve issues ...

Fixed Probing & Analytics Engineer Newbury, United Kingdom Customer Performance Management Post[...]

Location
Newbury, England, United Kingdom
degree (Bachelor/Master) in telecommunications or computer science or equivalent* Professional level of certification in the OSS domain will be considered if available* Customer oriented and result driven mentality, possessing a strong sense of ownership and accountability* Excellent command over English language including communication and presentation skills – both ...

Customer Security Engineer: Onboarding & Remediation

Location
Greater London, England, United Kingdom
Cyrion AI is seeking a security-minded customer-facing specialist to help customers derive real value from engagements—from onboarding through remediation. You are the technical relationship point after the deal closes, helping scope engagements, interpret findings, and ship fixes. You will onboard customers, walk them through findings ...

Enterprise Customer Success & Quality Engineer

Location
United Kingdom
Procure Ai is hiring a Customer Success Manager to help enterprise customers adopt and use the Procure Ai platform—from launch to renewal. This hands-on role blends Customer Success with technical problem-solving, requiring you to work directly with customers, investigate issues, test behavior, and collaborate with … Product and Engineering to resolve problems. You will own customer relationships, drive adoption and retention, and coordinate with teams to ensure a smooth renewal process while #J-18808-Ljbffr ...