76 to 100 of 249 Permanent Customer Insight Jobs

Senior Data Scientist - Customer & Behavioural Analytics £70,000 - £80,000 + Bonus + Benefits Hybrid Working - 1 day in the office circa every 2 weeks. Role Summary We are seeking a commercially minded Senior Data Scientist to lead the development of advanced analytics and machine learning solutions focused on customer behavior, personalization, and lifecycle management. Your work will … directly impact customer retention, engagement, and lifetime value, helping the business make smarter, data-driven decisions at scale. Key Responsibilities Lead customer-centric analytics projects across retention, segmentation, churn prediction, product usage, and personalization Build and maintain predictive models (e.g. churn, CLV, next-best action, recommendation systems) and translate insights into business value Conduct deep-dive analyses into … customer journeys, identifying behavioral trends and opportunities for intervention Partner with Marketing, Product, and Customer Success to optimize campaigns, targeting strategies, and user engagement Own the end-to-end lifecycle of models: from problem framing to deployment and monitoring Present analytical findings and strategies to stakeholders in a compelling and actionable way Mentor junior data scientists and contribute More ❯

days per week in either Hampshire or Worcestershire Salary: £50,000 - £55,000 (DOE) Are you a hands-on data scientist who loves turning messy data into actionable insight? Do you enjoy building practical data solutions and working across teams to bring data-driven products to life? We're looking for a Senior Data Science Engineer to help shape … established and ambitious tech organisation. You'll play a key role in designing and delivering data-driven products, contributing to model development, analytics tools and scalable pipelines that drive insight and innovation. You'll collaborate with engineers, analysts and stakeholders to solve real business problems using a blend of data science, analytics engineering and applied machine learning. This is … ideal for someone who's worked across the data science lifecycle and enjoys both experimentation and delivery. Key responsibilities include: Building and refining models to support decision-making and customer insight Designing and developing analytics tools and pipelines for internal and external use Supporting productionisation of models and analytical workflows Promoting best practices in reproducible, ethical and explainable More ❯

Business Mobile Product & Propositions Lead! Intercity Technology is seeking an experienced and visionary Business Mobile Product & Propositions Lead to lead the evolution of our mobile product portfolio and drive customer-focused innovation. This strategic and hands-on role is central to shaping the future of our Business Mobile offerings, working across teams and with external partners to deliver market … make a real difference. Key Responsibilities as aBusiness Mobile Product & Propositions Lead: Product Strategy & Innovation Lead the development of mobile propositions from concept to market. Deliver innovations based on customer, market, and technology insights. Collaborate with sales, technical, and commercial teams to exceed growth targets. Go-to-Market Execution Define target markets, personas, and customer problem/solution … onboarding, and enablement across teams. Performance & Optimisation Monitor KPIs including revenue, margin, pipeline growth, and roadmap delivery. Use data-driven insights to refine propositions and improve outcomes. Engage with customer forums and feedback loops for continuous improvement. Stakeholder & Partner Engagement Build strong relationships with vendors and integrators. Align strategies with Divisional MD and Board-level stakeholders. Ensure commercial viability More ❯

Executive means being at the forefront of our brand new retail media platform Nectar360 Pollen, where you'll have the opportunity to make a significant impact on shaping the customer experience. As part of the Go To Market team, you'll play a vital role in providing expert guidance and support to clients, ensuring they unlock the full potential … ensure the platform's success. Who you are As a Training and Support Executive at Sainsbury's Nectar360 operations, you are a dedicated professional with a strong background in customer support, training, or client service-related roles. Your self-motivation, organisational skills, and attention to detail enable you to effectively address user queries, deliver expert guidance, and champion best … practises for customer service excellence. With a proactive and high-energy approach, you excel in coordinating training sessions, maintaining documentation, and collating user feedback to drive continuous improvements across retail media and customer insight platforms. Your ability to collaborate with cross-functional teams and adapt to changing circumstances showcases your versatility and commitment to delivering exceptional support More ❯

in the office for collaboration and is easily commutable from Northampton, Rugby, Warwickshire, Birmingham, Milton Keynes. What youll be doing: Configuring Dynamics 365 like a pro (Sales, Field Service, Customer Insights the whole gang) Building slick Power Platform solutions that users actually love Integrating with internal and third-party systems (because silos are so 2010) Mentoring junior devs and More ❯

compliance and anticipate regulatory changes. Cross-Functional Leadership Collaborate closely with engineering, legal, compliance, finance, and marketing teams to deliver compliant, scalable, and user-centric stablecoin solutions. Market and Customer Insights Conduct market research and engage with key customers and partners to identify use cases, drive adoption, and refine product features based on real-world needs. Product Performance and More ❯

BIE you will work closely with our business and finance teams building statistical or machine learning models that drive performance improvements for the business. Key focus areas will be customer insights and engagement as well as overall process optimization. You will act as a consultant to the business surfacing deep insights, providing easy to use tools for analysis and More ❯

Location: Cambridge (2 days on-site) Salary: £35,000 - £50,000 DOE + Bonus About Us We're a fast-growing data consultancy helping forward-thinking clients transform their customer engagement through intelligent use of CRM platforms and AI. We specialise in building integrated data ecosystems that drive smarter business decisions, better customer insights, and measurable ROI. Our … clients range from scaling SaaS startups to global enterprises across sectors like retail, finance, technology, and healthcare. We work at the intersection of data, automation, and customer intelligence . As we scale, we're looking for a talented BI Analyst to join our analytics team and help our clients extract true business value from their data. The Role As … DAX or Python) Collaborate with data engineers to ensure clean, reliable, and well-modelled data pipelines Translate CRM and behavioural data into actionable insights to support marketing, sales, and customer success Build KPIs, performance trackers, segmentation models, and churn/retention reporting Work on AI-integrated BI projects (e.g. predictive churn, lead scoring, customer clustering) Create documentation, user More ❯

Location: Oxford (2 days on-site) Salary: £35,000 - £50,000 DOE + Bonus About Us We're a fast-growing data consultancy helping forward-thinking clients transform their customer engagement through intelligent use of CRM platforms and AI. We specialise in building integrated data ecosystems that drive smarter business decisions, better customer insights, and measurable ROI. Our … clients range from scaling SaaS startups to global enterprises across sectors like retail, finance, technology, and healthcare. We work at the intersection of data, automation, and customer intelligence . As we scale, we're looking for a talented BI Analyst to join our analytics team and help our clients extract true business value from their data. The Role As … DAX or Python) Collaborate with data engineers to ensure clean, reliable, and well-modelled data pipelines Translate CRM and behavioural data into actionable insights to support marketing, sales, and customer success Build KPIs, performance trackers, segmentation models, and churn/retention reporting Work on AI-integrated BI projects (e.g. predictive churn, lead scoring, customer clustering) Create documentation, user More ❯

Location: Bristol (2 days on-site) Salary: £35,000 - £50,000 DOE + Bonus About Us We're a fast-growing data consultancy helping forward-thinking clients transform their customer engagement through intelligent use of CRM platforms and AI. We specialise in building integrated data ecosystems that drive smarter business decisions, better customer insights, and measurable ROI. Our … clients range from scaling SaaS startups to global enterprises across sectors like retail, finance, technology, and healthcare. We work at the intersection of data, automation, and customer intelligence . As we scale, we're looking for a talented BI Analyst to join our analytics team and help our clients extract true business value from their data. The Role As … DAX or Python) Collaborate with data engineers to ensure clean, reliable, and well-modelled data pipelines Translate CRM and behavioural data into actionable insights to support marketing, sales, and customer success Build KPIs, performance trackers, segmentation models, and churn/retention reporting Work on AI-integrated BI projects (e.g. predictive churn, lead scoring, customer clustering) Create documentation, user More ❯

Milton Keynes (2 days on-site) Salary: £35,000 - £50,000 DOE + Bonus About Us We're a fast-growing data consultancy helping forward-thinking clients transform their customer engagement through intelligent use of CRM platforms and AI. We specialise in building integrated data ecosystems that drive smarter business decisions, better customer insights, and measurable ROI. Our … clients range from scaling SaaS startups to global enterprises across sectors like retail, finance, technology, and healthcare. We work at the intersection of data, automation, and customer intelligence . As we scale, we're looking for a talented BI Analyst to join our analytics team and help our clients extract true business value from their data. The Role As … DAX or Python) Collaborate with data engineers to ensure clean, reliable, and well-modelled data pipelines Translate CRM and behavioural data into actionable insights to support marketing, sales, and customer success Build KPIs, performance trackers, segmentation models, and churn/retention reporting Work on AI-integrated BI projects (e.g. predictive churn, lead scoring, customer clustering) Create documentation, user More ❯

Job Summary: Reporting to the Sr. Director, Product Marketing, we're looking for a strategic, curious, and customer-obsessed Senior Product Marketing Manager to join our team. In this role, you'll be the voice of multiple data-centric products within our portfolio, connecting deep product understanding with compelling storytelling that grows our market position. You'll partner closely … with Product, Marketing, Sales, and Customer Success to shape positioning, build go-to-market strategies, and drive adoption and engagement. If you thrive at the intersection of data, storytelling, and go-to-market execution, and love turning complexity into clarity, this role is for you. Key Responsibilities Storytelling & Positioning: Craft differentiated positioning and messaging that connects our data products … to real-world customer problems and clearly articulates the value they deliver. Strategic Business Impact: Define and execute product marketing strategies that drive measurable business outcomes, supporting revenue growth, customer retention, and product adoption. Use performance data to assess what's working, optimize campaigns, and guide product roadmap decisions. Go-to-Market Leadership: Lead and coordinate cross-functional More ❯

supporting the SQL data views and core record systems and processes. In order to apply, you must have the following skills and experience: Previous experience as a Data or Insight Analyst preferably within social housing, local government, or public sector organisations. Experience with housing-related data: Familiarity with housing management systems (e.g., MRI, Northgate, Civica) and experience analysing housing … specific data, such as tenant demographics, rent arrears, and service usage - desirable. Familiarity with customer insight tools and techniques, such as surveys, focus groups, and data mining. Demonstrated experience in turning raw data into insights that influence business decisions and improve service delivery. Experience with statistical techniques, including trend analysis, segmentation, and regression analysis, to provide meaningful insights. More ❯

Transformation Manager : You have a previous management experience : at least 5 years . You have an important proven experience ideally of 10 years in one of these sectors: analytics, customer insights, strategy and management consultancy, digital transformation, technology . You have good skills in providing guidance, support, and development opportunities for team members. You have an ability to communicate More ❯

and Wipro Ventures. • A hybrid workplace with offices in Boston, MA; Columbus, Ohio; College Park, Maryland. About The Role As a Resident Solution Architect (RSA), you'll become the customer's technical trusted advisor, providing insight, technical domain expertise, design and development that directly drives the technical success for the customer. You'll embed with the customer and provide technical guidance and implementation in a number of different scenarios:Initial onboarding, Use case expansion, Proof of concept, and Solution innovation in the customer's governance solutions. You will work closely with the account Customer Success Manager (CSM) to coordinate efforts as you execute contracts. Contract outcomes will vary widely. In certain cases, you will … need to use your expertise to determine what actions to take to best further the customer's success with Immuta. You will work even more closely with customer resources, so establishing a close and collaborative relationship with them will be key to your success. Additionally, your experiences may influence product direction. Contribution of customer insights back to More ❯

Product Manager to join at an exciting stage of growth. The Role This is a newly created role where youll own the full product lifecycle shaping the roadmap, gathering customer insight, writing specs, and working closely with cross-functional teams across Development, Sales, and Delivery. Youll play a central role in delivering digital products that include customer More ❯

Manager to join at an exciting stage of growth. The Role This is a newly created role where you ll own the full product lifecycle shaping the roadmap, gathering customer insight, writing specs, and working closely with cross-functional teams across Development, Sales, and Delivery. You ll play a central role in delivering digital products that include customer More ❯

City Centre. Overseeing website management, UI/UX design, analytics, front-end and back-end development, as well as SEO and engagement strategies, you will be responsible for optimising customer experience, driving operational efficiencies, reducing costs and enhancing conversion rates across our digital ecosystem. The ideal candidate will have a data-driven mindset, strong leadership abilities, and a strategic … schemes in 10 major cities, with an impressive £1.6bn worth of developments in the pipeline. Key Responsibilities: Define and execute the product roadmap in alignment with business growth and customer needs. Identify opportunities to enhance user engagement, conversion, and operational efficiencies. Develop and implement SEO (Search Engine Optimisation), CRO (Conversion Rate Optimisation), and UX/UI strategies to improve … site performance and user retention. Ensure digital assets (website, booking systems, customer portals) are optimised for scalability and security. Customer-Centric Growth & Innovation Utilise user research, data analytics, and A/B testing to improve UX and drive engagement. Optimise customer journeys across digital touchpoints to maximise retention and bookings. Identify and prioritise new product features based More ❯

re expanding our data and insights capabilities to better understand, serve, and grow our audience community. Role Overview We're looking for a strategic and data-savvy Director of Customer & Audience Insights to lead our understanding of who our users are, what they value, and how we can serve them better. This is a highly cross-functional leadership role … sitting at the intersection of data science, marketing, product, and editorial . You'll oversee customer segmentation, behavioral analytics, retention modeling, and strategic research, translating complex data into actionable insight to fuel decision-making across the business. You'll work closely with marketing, product, editorial, and senior leadership to guide our audience strategy, drive personalized experiences, and maximize … customer lifetime value. Key Responsibilities Lead GB News' customer and audience insight function, developing a deep understanding of viewer behavior, member value, and user journeys. Partner with Data Science and Analytics to design and implement models around segmentation, churn risk, LTV, engagement scoring, and conversion likelihood. Guide research and analysis to support marketing, content, and product teams More ❯

product strategy (we have no product managers and have no plans for that to change) and the execution of that strategy. They choose when to bring in qualitative data (customer interviews, surveys etc) and quantitative, supported by our data engineering department. We're very intentional about adding new people. We think a small team of exceptional people working hard … s most important products: Decide on metrics for your product, and gain an intuitive understanding of its value by using it yourself and speaking to customers. Use quantitative data, customer insight, and product sense to build a strategy for your product area, and prioritise initiatives within that strategy Execute your strategy by coding up your ideas Manage and … shouldn't apply. You want to get involved in product work, rather than just being handed tickets. You'll be expected to come up with features autonomously, by reading customer feedback and analysing usage data You can function as a fullstack engineer, working on client and server side code, and answering data questions using SQL High interest in AI More ❯

office integration and performance review. Contribute directly to the development and improvement of real-world technology solutions. Collaborate closely with product and development teams in a company that values customer insight and continuous improvement. Key Role Responsibilities: Provide first-line technical support via phone, email, and service desk systems, ensuring timely issue triage and resolution. Document, escalate, and … office users and new starters, including hardware and software configuration. Participate in a shared on-call rota following successful completion of probation. Key Attributes Required: Previous experience in a customer-facing or technical support environment. Strong communication skills, with the ability to prioritise and document technical issues effectively. Basic understanding of troubleshooting software and systems. A problem-solving mindset More ❯

95k (Lead) About The Role Our partner is looking for a Senior Data Engineer to join a high-impact engineering team delivering scalable data solutions for complex marketing and customer insight use cases. This is an opportunity to work on cutting-edge data pipelines, cloud-native platforms and real-time data flows in a collaborative, forward-thinking environment. More ❯

and roadmap for cutting-edge robotics Work with engineering, sales, and marketing to launch world-class products Champion user experience and design for seamless, accessible solutions Use data and customer insights to drive growth and adoption Who you are: 5+ years in product management (robotics/software preferred) Tech-savvy with developer tools, APIs, and agile development Strong UX More ❯

property tech startup empowers businesses to make smarter decisions by turning complex data into clear, actionable insights. Leveraging rich UK property data and advanced data science, they provide deep customer insights, predict behaviour, and enable hyper-targeted marketing. Responsibilities: Collaborate to develop data science solutions and outputs supporting the organisation’s product offerings Recognise opportunities to use data science More ❯

property tech startup empowers businesses to make smarter decisions by turning complex data into clear, actionable insights. Leveraging rich UK property data and advanced data science, they provide deep customer insights, predict behaviour, and enable hyper-targeted marketing. Responsibilities: Collaborate to develop data science solutions and outputs supporting the organisation’s product offerings Recognise opportunities to use data science More ❯