1 to 25 of 27 Permanent Customer Intelligence Jobs

and which analytical technique is most relevant, ranging from tableau dashboards through to segmentations and root cause analysis Impact Driven: Passionate about impact, whether unpacking the why, delivering optimal customer intelligence data products or delivering powerful insights empowering the organisation to be data driven Insightful Storytelling: Comfortable in 'storytelling' and visualisation, delivering insights and recommendations in a clear More ❯

ROI, and channel attribution. Integrate data from Adobe Analytics (WebSDK), Adobe Target, Marketo, Drift, ON24, Adobe CDP, and Salesforce into a cohesive reporting framework. Collaborate with the CDP and Customer Intelligence teams to leverage audience-level data for advanced segmentation and ABM measurement. Insights & Stakeholder Reporting Deliver regular performance reporting to marketing, sales, and business leadership. Identify actionable … seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad … perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way More ❯

Sr Associate Software Developer - Customer Intelligence - Hybrid Nice to meet you! We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness.If you're … for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here. About the job As a Sr Associate Software Developer in the Customer Intelligence Solutions team, you will have the opportunity to acquire a wide range of business and technical skills, gain first-hand experience on best software development practices, and … more areas of the product software is expected to be gained expeditiously.The Analytics team hosting this position is a multi-talented feature team contributing to diverse technologies powering our Customer Intelligence CI360 solutions. As a Sr Associate Software Developer, you will: Develop high quality software solutions within established timelines. Design and implement new features, automation tests for mid More ❯

member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the Role: Grade Level (for internal use): 12 Director, Customer Data Intelligence The Team: The Customer Data Intelligence Director is a pivotal role within S&P Global, reporting directly to the Head of Enterprise Marketing Strategy … and Demand Generation. This position serves as the central authority on customer intelligence, focusing on behavior, persona, and engagement. By partnering across the Chief Client Office, divisional, and technology teams, the role is responsible for building a unified view of customer and account engagement across all S&P Global divisions and touchpoints. The emphasis is on behavioral … engagement data to provide a comprehensive view of the customer journey. Responsibilities and Impact: Lead the development of a unified customer intelligence framework, integrating data from various divisions and platforms into a single customer view. Create actionable insights by analyzing customer behaviors, preferences, and engagement patterns across digital, event, content, and sales channels. Define and More ❯

to £50,000 per annumPermanent I am currently recruiting for an Insights Analyst to join a growing team in the Midlands. You will be responsible for delivering detailed customer and product insights. Your role will involve using advanced statistical methods to solve complex business problems and enhance decision-making processes. Insights Analyst - What will you be doing? * Delivering customer analysis to support business decision-making and tactical delivery.* Providing analytical input for developing customer strategy, marketing strategy and product development.* Utilising data analysis techniques and tools to deliver actionable customer intelligence.* Using statistical models to understand customer risk, value and behaviour.* Identifying data quality issues and suggesting improvements. Insights Analyst - What will you need? * Proven … experience within analytics, data mining and statistical techniques.* SQL, Python, Databricks or R.* Experience delivering actionable customer intelligence.* Strong analytical, decision-making and problem-solving skills.* Background in pricing, social value, sustainability, workforce management or growth. Robert Walters are proud to specialise in BI & Data recruitment across the UK, offering amazing opportunities on a permanent and interim basis. We More ❯

Integrations, and Governance. Together, the teams deliver scalable, future-ready solutions that connect audience data, analytics, and automated personalization with measurable impact. The Director manages a team responsible for Customer Data Platform (CDP) operations, Marketing DataOps, and Martech automation and integration projects (e.g., Salesforce to Marketo migrations, automated segmentation and activation workflows). This leader ensures that data infrastructure … Impact: Serve as the enterprise marketing lead for data enablement and automation, aligning data structure, flow, access, and orchestration with marketing strategies. Lead a team of specialists responsible for Customer Data Platform (CDP) operations, Marketing DataOps, and Marketing Technology Automation and Integrations. Represent enterprise-level customer intelligence data needs, including divisional platforms, and ensure implementation in partnership … Analytics, Data Architecture, Integrations, and Governance. Co-lead initiatives involving tooling migrations, automation orchestration, integration architecture, and enterprise data governance compliance. Guarantee the integrity, activation-readiness, and compliance of customer data across Adobe CDP, Salesforce, Marketo, and other marketing data platforms. Design and evolve data pipelines that support audience building, real-time personalization, marketing automation, and funnel optimization. Define More ❯

Senior Product Manager, Amazon Customer Insights Job ID: Amazon Japan K.K. - A25 About the Role: We're seeking an exceptional Senior Product Manager to drive the Customer Experience (CX) of Amazon Customer Insights (ACI), our strategic market research platform that delivers actionable customer intelligence to our vendor partners. As the owner of shopper CX you … will drive a more engaging Amazon experience for customers and more customer decision making in our vendors, accelerating the Retail flywheel. Why Amazon? • Opportunity to shape the future of how customers interact with our product and Amazon • Work with world-class talent across product, engineering, research and business teams • Highly visible role with significant executive exposure and growth potential … Key job responsibilities Key Responsibilities: Product Strategy & Vision • Own and evolve the long-term CX vision, strategy and roadmap for our B2B market research products • Work backwards from the customer to define compelling vision and roadmap for CX • Identify and deliver on opportunities to expand ACI's capabilities through new features and product extensions • Make data-driven decisions to More ❯

ve achieved 40% year-over-year growth purely through word of mouth-no paid marketing or sales teams needed The Opportunity We're seeking a performance-driven Head of Customer Support to architect and optimize a technology-first support operation that directly fuels our growth engine. This role demands a strategic technologist who will maximize AI automation using Intercom … achieve exponential efficiency gains - leveraging AI and automation to deliver exceptional outcomes while optimizing every performance metric. You'll be empowered to implement cutting-edge approaches that prove "epic customer support isn't a cost center - it's our growth engine." Core Responsibilities Performance & Technology Leadership Engineer next-generation support systems focused on measurable performance outcomes Drive relentless efficiency … Shopify ecosystem by optimizing app store review generation through systematic touchpoint engineering. Build infinitely scalable support infrastructure that protects our market leadership without proportional headcount increases while generating actionable customer intelligence for Product teams. Key Metrics You'll Own Shopify App Store Reviews : Direct responsibility for driving review volume and quality through optimised support interactions Support Efficiency Ratios More ❯

Syntelligent Analytic Solutions, LLC provides uniquely qualified personnel with the expertise and tools needed to fulfill our customers' management and technical requirements in the intelligence, defense, homeland security and commercial market space. Our customers' and Syntelligent's success are built upon the core values of People First, Integrity & Accountability, Mission Driven, Community Focus and Team Oriented. Responsibilities: Syntelligent is … Pentagon As a collection manager on our team, you'll help your client monitor, manage, develop, and refine collection requirements, operations, and multi-int strategies. Using your understanding of intelligence collection disciplines, collection requirements management systems, collection plans and strategies, and intelligence community coordination processes, you'll assist with executing collection operations management processes supporting national agency tasking … synchronization, and strategy development to ensure collection requirements effectively support intelligence needs. This is a chance to grow your expertise and broaden your skillset in intelligence collection and requirements management. DUTIES: Applies intelligence collection systems and capabilities to inform intelligence consumers of collection developments and relevancy through a range of products. Collaborates across the IC to More ❯

Manager Level: Junior-Senior Location: Joint Base Anacostia-Bolling or Reston, VA Remote Work: No Required Clearance: TS/SCI with CI Polygraph Position Type: Pending funding RESPONSIBILITIES: Apply intelligence collection systems and capabilities to inform intelligence consumers of collection development and relevancy through a range of products. Collaborate across the IC to understand customer intelligence … collection requirements for the customer. Evaluate the efficiency and effectiveness of multi-INT collection against requirements; and the execution of collection plans and strategies to generate reliable and valid intelligence to customers. Assesses the value of collected intelligence versus the customers' need(s) and decision making. Use statistical, algorithmic. mining and visualization techniques to find and interpret ISR … gaps, related trends and opportunities; assesses collection options, tests assumptions, and produces judgments, recommendations and solutions to refine collection. Produce analyses identifying gaps in collections methods, and models future intelligence collection scenarios for Collection Strategists, Intelligence Planners, and Collection Data Engineers. MINIMUM REQUIREMENTS: SECURITY CLEARANCE: A current & active TS/SCI clearance EDUCATION: Bachelor's degree and More ❯

with no vesting schedule. Career development opportunities, including on-the-job training, tuition reimbursement, and networking. A positive work environment where employees are respected, supported, and engaged. Description: Applies intelligence collection systems and capabilities to inform intelligence consumers of collection developments and relevancy through a range of products. Collaborates across the IC to understand customer intelligence … collection requirements for the customer. Evaluates the efficiency and effectiveness of multi-INT collection against requirements; and the execution of collection plans and strategies to generate reliable and valid intelligence to customers. Assesses the value of collected intelligence versus the customers' need(s) and decision making. Uses statistical, algorithmic, mining and visualization techniques to find and interpret ISR … gaps, related trends and opportunities; assesses collection options, tests assumptions, and produces judgements, recommendations and solutions to refine collection. Produces analyses identifying gaps in collections methods, and models future intelligence collection scenarios for Collection Strategists, Intelligence Planners, and Collection Enterprise Architects. Demonstrates proficiency conducting statistics and using statistical packages such as, but not limited to, Matlab, SPSS, SAS More ❯

Description Knight Federal Solutions is a trusted provider to industry leading prime contractors, the Department of Defense and the Intelligence Community. We have established a company culture that supports our employees, their families and the communities in which they live and work. When you join our team you belong to a group of people that work hard, strive for … and care about people. Our hard work is evident in everything we do. Whether it be supporting large government programs in the areas of Simulation and Training, Information Technology, Intelligence or Engineering we always strive to be the best. It is for this reason that we have been recognized as a World Class Team Supplier by Northrop Grumman and … companies by Inc. Magazine. As Knight Federal Solutions continues to grow, we look forward to hiring the best and the brightest to join us in our success! Responsibilities: Applies intelligence collection systems and capabilities to inform intelligence consumers of collection developments and relevancy through a range of products. Collaborates across the IC to understand customer intelligence More ❯

and convenience partners across the globe. About this role: As the Global Head of CRM Platforms & Solutions, you will be a pivotal leader, reporting directly to the Sr. Director Customer Engagement & Loyalty. You will be responsible for defining the global CRM stack vision, ensuring best-in-class enablement for our in-market CRM operational teams, and shaping our customer lifecycle and automation strategy. You will own the global CRM infrastructure, defining customer data requirements for our central Data & Analytics (DnA) team and collaborating closely with Product & Technology (P&T) teams to enhance the CRM user experience across our core customer platforms (Web and App). Your leadership will directly influence how we build, automate, and scale … customer communications across all channels and segments. A key focus for the next 12 months will be the transition towards AI-driven campaign orchestration. These are some of the key ingredients to the role: Own and evolve the global CRM technology stack vision, roadmap, and strategy; Lead, mentor, and develop a high-performing team, including two Team Leads (overseeing More ❯

decision-making. Key Responsibilities: Lead and manage large-scale capture efforts from opportunity identification through proposal submission. Develop and execute capture strategies that align with corporate growth objectives and customer needs. Collaborate with business development, solution architects, and proposal teams to shape solutions and win themes. Conduct competitive analysis, customer intelligence gathering, and risk assessments to inform … the capture lifecycle. Track and report on capture metrics, including win/loss ratios and pipeline health. Ensure all team members are aligned on capture strategy, win themes, and customer priorities. Lead regular stand-ups, strategy sessions, gate reviews, and color team reviews to maintain momentum and clarity throughout the capture lifecycle. Clearly define and delegate tasks across the More ❯

are respected, supported, and engaged. Security Clearance: Security clearance required TS/SCI with a CI POLY or the ability to obtain one. Job Requirements Description: Conducts analysis using intelligence and information from multiple sources to assess, interpret, forecast, and explain a range of national security issues and developments that are regional or functional in nature. Provides all-source … analytic support to collections, operations, investigations, and other defense intelligence analytic requirements. Optimizes production requirements by building relationships to understand customer intelligence needs and gaps, researching existing requirements, and then developing or updating and validating requirements to support the customer. Drafts requirements to address all but the most complex or highly technical intelligence gaps, articulating the … s degree. Location: USSPACECOM Headquarters, Schriever Air Force Base (AFB), Colorado Springs, CO. Prescient Edge is a Veteran-Owned Small Business (VOSB) founded as a counterintelligence (CI) and Human Intelligence (HUMINT) company in 2008. We are a global operations and solutions integrator delivering full-spectrum intelligence analysis support, training, security, and RD&E support solutions to the Department More ❯

what you're looking for. Job Description: Parsons is looking for an amazingly talented Collections Manager to join our team! In this role you will get to a pply intelligence collection systems and capabilities to inform intelligence consumers of collection developments and relevancy through a range of products . What You'll Be Doing: Collaborate across the IC … to understand customer intelligence needs and gaps to optimize developing and validating collection requirements for the customer. Evaluate the efficiency and effectiveness of multi-INT collection against requirements; and the execution of collection plans and strategies to generate reliable and valid intelligence to customers. Assesses the value of collected intelligence versus the customers' need(s) and … gaps, related trends and opportunities; assesses collection options, tests assumptions, and produces judgements, recommendations and solutions to refine collection. Produces analyses identifying gaps in collections methods, and models future intelligence collection scenarios for Collection Strategists, Intelligence Planners, and Collection Data Engineers. Primary work location is the Pentagon Additional work locations may be considered such as DIA HQ, DIA More ❯

Senior Product Manager, with a proven track record in NLP, to join our Platform Product Management team, and lead on the NLP and Unstructured data capabilities of our Decision Intelligence Platform, reporting directly to the Head of Product for the Platform. Unsurprisingly, we're seeing huge focus on this space from board level, our customers and the wider market … your great work. We're not done there: product managers at Quantexa are fully accountable for the value their products deliver. This means you lead adoption, working through out customer success, sales and delivery teams to move the needle on your goals, and then measure the success in the market through solid KPIs. You will know your area of … led prioritisation and direction of engineering teams; and has experience of developing roadmaps. A sound understanding of end-to-end product inception, development and release processes; strong product thinking Customer-facing experience in translating problems into requirements and capability in-line with product strategy; A smart, self-motivated and pragmatic person who is happy to take initiative and run More ❯

build out successful engagement strategies to ensure sales targets are being met. As an SDR, you'll be responsible for developing your own communication plan, demonstrating case studies and customer wins to establish credibility and support business discussions, and identifying successful trends and strategies that can be driven at scale. We're looking for a creative problem solver with … build a diverse, winning workforceand about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs. Responsibilities Proactively drives customer engagements that exhibit an in-depth knowledge of the prospect's business, talent acquisition initiatives and general strategies Conducts in depth research and analysis of all owned accounts within … book of business Demonstrates internal and external resources to garner customer intelligence Effectively deploys a multitude of strategic introductory and consultative sales approaches Initiates and creates direct sales conversations, executive meet-ups , and opportunities for iCIMS' executives to present thought leadership and iCIMS platform to potential customers Leverages detailed knowledge of the market and competitors to communicate iCIMS More ❯

Artificial Intelligence Cloud Information Technology Sales Security Software CybersecurityAs a Software Engineer II, you will develop and maintain secure software solutions, mentor junior engineers, and collaborate with teams to meet customer Intelligence Cloud Information Technology Sales Security Software CybersecurityAs a Software Engineer II on the Platform Delivery Automation team, you'll improve security through automation, collaboration with … InfoSec teams, and maintaining platform reliability. Top Skills: AnsibleAWSDockerGitJenkinsKubernetesPythonTerraformArtificial Intelligence Cloud Information Technology Sales Security Software CybersecurityAs a Senior DevOps Engineer, you will enhance security and reliability in microservice deployments, mentor engineers, and automate infrastructure processes on AWS and various tools. Top Skills: AnsibleArgoAws Ec2BashCassandraElasticsearchEmrGitGroovyIstioJavaJenkinsKarpenterKongKubernetesPodmanPythonRdsRubyS3SpinnakerTerraformVpcLocation: Belfast, United Kingdom Thales people architect solutions that are relied upon to deliver operational More ❯

through day to day new business activity. Achieve quarterly sales targets. Accurately build, manage and maintain your sales pipeline. Manage and update information accurately within the CRM system, using customer intelligence for planning your sales meetings. About You as the Business Development Manager: Previous experience in a field based B2B sales role using a consultative selling approach. Driven More ❯

through day to day new business activity. Achieve quarterly sales targets. Accurately build, manage and maintain your sales pipeline. Manage and update information accurately within the CRM system, using customer intelligence for planning your sales meetings. About You as the Business Development Manager: Previous experience in a field based B2B sales role using a consultative selling approach. Driven More ❯

through day to day new business activity. Achieve quarterly sales targets. Accurately build, manage and maintain your sales pipeline. Manage and update information accurately within the CRM system, using customer intelligence for planning your sales meetings. About You as the Business Development Manager: Previous experience in a field based B2B sales role using a consultative selling approach. Driven More ❯

through day to day new business activity. Achieve quarterly sales targets. Accurately build, manage and maintain your sales pipeline. Manage and update information accurately within the CRM system, using customer intelligence for planning your sales meetings. About You as the Business Development Manager: Previous experience in a field based B2B sales role using a consultative selling approach. Driven More ❯

through day to day new business activity. Achieve quarterly sales targets. Accurately build, manage and maintain your sales pipeline. Manage and update information accurately within the CRM system, using customer intelligence for planning your sales meetings. About You as the Business Development Manager: Previous experience in a field based B2B sales role using a consultative selling approach. Driven More ❯

through day to day new business activity. Achieve quarterly sales targets. Accurately build, manage and maintain your sales pipeline. Manage and update information accurately within the CRM system, using customer intelligence for planning your sales meetings. About You as the Business Development Manager: Previous experience in a field based B2B sales role using a consultative selling approach. Driven More ❯