19 of 19 Permanent Customer Intelligence Jobs

Data Engineer, AI Customer Intelligence Engine, London, hybrid Salary: up to £45,000 per annum, depending on experience Location: London, hybrid, in office Monday to Wednesday Job ref: J13027 We are partnering with a fast growing tech company helping some of the best known UK brands turn first party data into real competitive advantage. This is not maintenance More ❯

Senior Customer Success Manager Salary: £62-68k + commission | Location: London, Hybrid (3 days in office) A leading AI-driven Customer Intelligence Platform is looking for a Senior Customer Success Manager to join their CX team. The company helps businesses unlock insights from unstructured customer data, supporting clients in customer experience, survey analysis … conversational analytics, and fan intelligence. Key Responsibilities: Act as the voice of the customer and product within the account team. Identify commercial opportunities to drive upsell and secure renewals. Track KPIs including usage, retention, churn, and NPS, reporting insights regularly. Partner with Account Managers to support client success and growth. Contribute to strategic account planning and client engagement initiatives. … Requirements: 6-12 years experience, ideally in agency, SaaS, or BI/market research environments. Commercially savvy with a strong business development mindset. Solid understanding of Customer Experience (CX). Excellent communication skills and personality; line management experience not required. Why Join: Competitive base plus high-earning commission structure (~25-30% bonus potential). Hybrid, flexible working with modern More ❯

using Snowflake, Adverity, Tableau, and SQL Exceptionally self-motivated and directed Experience advocating and driving product adoption and usage Superior analytical, evaluative, and problem-solving abilities Acxiom is a customer intelligence company that provides data-driven solutions to enable the world’s best marketers to better understand their customers to create better experiences and business growth. A leader … in customer data management , identity , and the ethical use of data for more than 50 years, Acxiom now helps thousands of clients and partners around the globe work together to create millions of better customer experiences, every day. Acxiom is a registered trademark of Acxiom LLC and is part of The Interpublic Group of Companies, Inc. (IPG). More ❯

Account Director, Customer Success £90,000-£100,000 base + strong commission structure (OTE ~25-30%) London - Hybrid (3 days in office, incl. Mondays) A high-growth, insight-led technology business is looking for a Account Director, Customer Success to join their expanding commercial team. Working at the intersection of customer intelligence and AI-driven analytics … the company partners with major enterprise brands to help unlock value from qualitative data - across customer experience, brand insight, and audience research. This role sits at the heart of client strategy and commercial growth, focused on delivering long-term value while identifying new revenue opportunities through upsells, renewals, and strategic expansion. What You'll Be Doing Own the commercial … Lead QBRs and key stakeholder engagements, including economic buyers Track and report usage, churn, NPS, and account health metrics internally What You'll Bring 6-12 years' experience in Customer Success, Strategic Accounts or Client Services Background in SaaS, insights, CX, or agency-side roles preferred Strong commercial acumen and ability to identify and nurture sales opportunities Confidence engaging More ❯

Account Director, Customer Success £90,000-£100,000 base + strong commission structure (OTE ~25-30%) London - Hybrid (3 days in office, incl. Mondays) A high-growth, insight-led technology business is looking for a Account Director, Customer Success to join their expanding commercial team. Working at the intersection of customer intelligence and AI-driven analytics … the company partners with major enterprise brands to help unlock value from qualitative data - across customer experience, brand insight, and audience research. This role sits at the heart of client strategy and commercial growth, focused on delivering long-term value while identifying new revenue opportunities through upsells, renewals, and strategic expansion. What You'll Be Doing Own the commercial … Lead QBRs and key stakeholder engagements, including economic buyers Track and report usage, churn, NPS, and account health metrics internally What You'll Bring 6-12 years' experience in Customer Success, Strategic Accounts or Client Services Background in SaaS, insights, CX, or agency-side roles preferred Strong commercial acumen and ability to identify and nurture sales opportunities Confidence engaging More ❯

Account Director, Customer Success £90,000-£100,000 base + strong commission structure (OTE ~25-30%) London - Hybrid (3 days in office, incl. Mondays) A high-growth, insight-led technology business is looking for a Account Director, Customer Success to join their expanding commercial team. Working at the intersection of customer intelligence and AI-driven analytics … the company partners with major enterprise brands to help unlock value from qualitative data - across customer experience, brand insight, and audience research. This role sits at the heart of client strategy and commercial growth, focused on delivering long-term value while identifying new revenue opportunities through upsells, renewals, and strategic expansion. What You'll Be Doing Own the commercial … Lead QBRs and key stakeholder engagements, including economic buyers Track and report usage, churn, NPS, and account health metrics internally What You'll Bring 6-12 years' experience in Customer Success, Strategic Accounts or Client Services Background in SaaS, insights, CX, or agency-side roles preferred Strong commercial acumen and ability to identify and nurture sales opportunities Confidence engaging More ❯

Account Director, Customer Success £90,000-£100,000 base + strong commission structure (OTE ~25-30%) London - Hybrid (3 days in office, incl. Mondays) A high-growth, insight-led technology business is looking for a Account Director, Customer Success to join their expanding commercial team. Working at the intersection of customer intelligence and AI-driven analytics … the company partners with major enterprise brands to help unlock value from qualitative data - across customer experience, brand insight, and audience research. This role sits at the heart of client strategy and commercial growth, focused on delivering long-term value while identifying new revenue opportunities through upsells, renewals, and strategic expansion. What You'll Be Doing Own the commercial … Lead QBRs and key stakeholder engagements, including economic buyers Track and report usage, churn, NPS, and account health metrics internally What You'll Bring 6-12 years' experience in Customer Success, Strategic Accounts or Client Services Background in SaaS, insights, CX, or agency-side roles preferred Strong commercial acumen and ability to identify and nurture sales opportunities Confidence engaging More ❯

Must be a team player but also can work independently. Experience working in an agile product development environment. Is positive and motivating in a team environment. Acxiom is a customer intelligence company that provides data-driven solutions to enable the world’s best marketers to better understand their customers to create better experiences and business growth. A leader … in customer data management , identity , and the ethical use of data for more than 50 years, Acxiom now helps thousands of clients and partners around the globe work together to create millions of better customer experiences, every day. Acxiom is a registered trademark of Acxiom LLC and is part of The Interpublic Group of Companies, Inc. (IPG). More ❯

Must be a team player but also can work independently. Experience working in an agile product development environment. Is positive and motivating in a team environment. Acxiom is a customer intelligence company that provides data-driven solutions to enable the world’s best marketers to better understand their customers to create better experiences and business growth. A leader … in customer data management , identity , and the ethical use of data for more than 50 years, Acxiom now helps thousands of clients and partners around the globe work together to create millions of better customer experiences, every day. Acxiom is a registered trademark of Acxiom LLC and is part of The Interpublic Group of Companies, Inc. (IPG). More ❯

data re-architecture project, with the autonomy to make the critical data architecture decisions, laying the foundations that will empower the entire business, from product and analytics through to customer intelligence and commercial growth. You'll collaborate with the business and Data Analysts to expand on and re-engineer the data pipelines, building new scalable services within a More ❯

data re-architecture project, with the autonomy to make the critical data architecture decisions, laying the foundations that will empower the entire business, from product and analytics through to customer intelligence and commercial growth. You'll collaborate with the business and Data Analysts to expand on and re-engineer the data pipelines, building new scalable services within a More ❯

the ground up. You'll have the autonomy and trust to make key architectural decisions, shaping the technical foundation that powers our entire business—from product and analytics to customer intelligence and growth. If you're motivated by high-impact work and the challenge of building a best-in-class, scalable data platform, we'd love to talk. … modeling, ELT design patterns, data governance, and security best practices Bonus . Experience with reverse ETL tools (e.g., Census) Knowledge of data privacy regulations (GDPR, ISO 27001) Experience supporting customer-facing analytics features in a multi-tenant SaaS environment Experience building data pipelines for AI and machine learning applications More ❯

technologies (e.g., Docker, Kubernetes). Familiarity with DevOps practices and tools for continuous integration and deployment. Solid understanding of system design principles, scalability, and performance optimization. Acxiom is a customer intelligence company that provides data-driven solutions to enable the world’s best marketers to better understand their customers to create better experiences and business growth. A leader … in customer data management , identity , and the ethical use of data for more than 50 years, Acxiom now helps thousands of clients and partners around the globe work together to create millions of better customer experiences, every day. Acxiom is a registered trademark of Acxiom LLC and is part of The Interpublic Group of Companies, Inc. (IPG). More ❯

technologies (e.g., Docker, Kubernetes). Familiarity with DevOps practices and tools for continuous integration and deployment. Solid understanding of system design principles, scalability, and performance optimization. Acxiom is a customer intelligence company that provides data-driven solutions to enable the world’s best marketers to better understand their customers to create better experiences and business growth. A leader … in customer data management , identity , and the ethical use of data for more than 50 years, Acxiom now helps thousands of clients and partners around the globe work together to create millions of better customer experiences, every day. Acxiom is a registered trademark of Acxiom LLC and is part of The Interpublic Group of Companies, Inc. (IPG). More ❯

varied audiences Excellent organisational and technical writing skills Experience working with remote and geographically distributed teams a plus Background in advertising/marketing tech a plus Acxiom is a customer intelligence company that provides data-driven solutions to enable the world’s best marketers to better understand their customers to create better experiences and business growth. A leader … in customer data management , identity , and the ethical use of data for more than 50 years, Acxiom now helps thousands of clients and partners around the globe work together to create millions of better customer experiences, every day. Acxiom is a registered trademark of Acxiom LLC and is part of The Interpublic Group of Companies, Inc. (IPG). More ❯

varied audiences Excellent organisational and technical writing skills Experience working with remote and geographically distributed teams a plus Background in advertising/marketing tech a plus Acxiom is a customer intelligence company that provides data-driven solutions to enable the world’s best marketers to better understand their customers to create better experiences and business growth. A leader … in customer data management , identity , and the ethical use of data for more than 50 years, Acxiom now helps thousands of clients and partners around the globe work together to create millions of better customer experiences, every day. Acxiom is a registered trademark of Acxiom LLC and is part of The Interpublic Group of Companies, Inc. (IPG). More ❯

Commission Location: Central London Progression: Clear pathway to Account Executive About the Company This is a fast-growing, well-backed SaaS company building one of the most powerful customer intelligence platforms on the market today. Used by some of the most innovative B2B companies globally, the product brings together enrichment, scoring, segmentation, and routing — all in real-time … it’s thoughtful, insight-led outreach designed to open high-quality conversations. You’ll work closely with experienced Account Executives and marketing colleagues to identify and engage your ideal customer profile, tailoring your messaging to pain points that matter. Your responsibilities will include: Prospecting into target accounts via email, phone, and LinkedIn Creating highly personalised outreach sequences Building relationships More ❯

Commission Location: Central London Progression: Clear pathway to Account Executive About the Company This is a fast-growing, well-backed SaaS company building one of the most powerful customer intelligence platforms on the market today. Used by some of the most innovative B2B companies globally, the product brings together enrichment, scoring, segmentation, and routing — all in real-time … it’s thoughtful, insight-led outreach designed to open high-quality conversations. You’ll work closely with experienced Account Executives and marketing colleagues to identify and engage your ideal customer profile, tailoring your messaging to pain points that matter. Your responsibilities will include: Prospecting into target accounts via email, phone, and LinkedIn Creating highly personalised outreach sequences Building relationships More ❯

an AI Solution Engineer to join their team. The business helps global enterprises unlock value from data through cutting-edge AI applications in areas such as pricing, inventory, and customer intelligence. This is a chance to join a high-growth tech company at the forefront of applied AI, working with major international brands and playing a key role in … shaping how organisations adopt next-generation technology. Key responsibilities: Leading discovery workshops, demos and technical discussions with senior stakeholders. Scoping AI solutions and producing proposals that align with customer objectives. Designing and presenting business cases with tangible ROI and value calculations. Supporting enterprise architecture conversations with technical leaders (CIOs, CDOs etc.). Staying on top of the latest AI More ❯