3 of 3 Remote Permanent Desktop Support Technician Jobs

2nd Line Desktop Support Technician YO25 Based 28000 - 32000 DOE Monday to Friday Remote working available after 6 month probation The Opportunity: We are looking for a highly motivated Desktop Support Technician ready to make an immediate impact to our organisation. The successful candidate will be responsible for providing 1st and 2nd line IT … support to all our customers, ensuring the highest levels of customer service are maintained. Working to ITIL principles, the successful candidate with ensure that all IT policies and procedures are maintained whilst proactively reviewing and evaluating emerging trends from a client perspective, to maintain the current and future business needs. Key Responsibilities: Maintain an accurate and up to date More ❯

2nd Line Desktop Support Technician YO25 Based £28000 - £32000 DOE Monday to Friday Remote working available after 6 month probation The Opportunity: We are looking for a highly motivated Desktop Support Technician ready to make an immediate impact to our organisation. The successful candidate will be responsible for providing 1st and 2nd line IT … support to all our customers, ensuring the highest levels of customer service are maintained. Working to ITIL principles, the successful candidate with ensure that all IT policies and procedures are maintained whilst proactively reviewing and evaluating emerging trends from a client perspective, to maintain the current and future business needs. Key Responsibilities: Maintain an accurate and up to date More ❯

NOTE This is freelance|| Backfill support Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates. Key Responsibilities: Provide first-line technical support to users via desk-side, phone, email, or remote tools. Troubleshoot and resolve issues related to hardware, software, printers, network connectivity, and user accounts. Support and … rights, password resets, and Active Directory tasks. Escalate unresolved incidents to L2/L3 teams in a timely manner. Maintain documentation for issue resolution, known errors, and standard procedures. Support Microsoft 365 apps (Outlook, Teams, Word, Excel, etc.). Ensure timely closure of tickets and maintain high levels of customer satisfaction. Assist with IT asset tracking and inventory management. … Required Skills: 3+ years of experience in desktop/helpdesk support or a similar role. Strong knowledge of Windows 10/11 and basic networking (IP, DNS, DHCP). Familiarity with Active Directory, Microsoft 365, and common desktop applications. Experience with remote desktop tools (e.g., TeamViewer, AnyDesk, RDP). Excellent communication and interpersonal skills. Ability to More ❯