2 of 2 Remote/Hybrid Permanent Fault Management Jobs

Global Operations Center (DGOC). We are seeking a Transport/IP (TRIP) NOC Technician to support the Digital Modernization Sector and Global Solutions Management Operations II (GSMO-II) program. Primary Responsibilities Create and update tickets utilizing Remedy Independently triage and manage ticket queue in respective technology, and provide … feedback and guidance for tickets of concern Monitor network events and element management failures in real-time on a 24x7x365 basis across several monitoring tools Perform Incident Correlation and Fault Analysis: Proactively analyze alarms; provide detailed analyses leading to resolution of the alarm conditions, including filtering and correlating ...

doing: Defining and owning target-state architecture for OSS and service assurance platforms across satellite and terrestrial networks Designing service assurance frameworks covering fault management, performance monitoring, SLA management, and root cause analysis Leading the architectural roadmap for satellite and mobile, focused on interoperability and ecosystem enablement … need: 10+ years in enterprise or digital architecture with significant depth in OSS, service assurance, or network operations Strong knowledge of service assurance design: fault, performance, configuration, SLA management across hybrid satellite-terrestrial networks Proven experience applying frameworks (eTOM, SID, TAM, Open APIs) in operational environments Experience delivering ...