which functions as the helpdesk for network operations support. The role includes diagnosing and resolving WAN circuit issues, equipment failures, router and switch configurations, firewall ACLs, VoIP device registration, and cryptographic device configuration and keying. You will coordinate with Navy, DISA, and commercial circuit providers for implementation and troubleshooting, maintain … operations and support, including LAN/WAN installation and troubleshooting Proficiency with Cisco networking fundamentals (IP addressing, VLANs, routing protocols, Cisco IOS) Experience with firewall ACL configuration and troubleshooting (ASA or equivalent) Ability to troubleshoot at the protocol/packet level using tools such as sniffers, protocol analyzers, NetFlow ...