1 to 4 of 4 Permanent First Line Help Desk Support Jobs

We are currently recruiting for a 1st Line Helpdesk Support Advisor for a well-established software services company. Our client has a fantastic approach to flexible working offering hybrid working with only two days at the Birchwood, Warrington office (Tues & Weds) Salary range: £25,000+ (dependant …/software consultancy service as and when required " To take and respond to calls from customers, to log each call, and respond utilizing the Help Desk logging system providing technical/software support. " To work as part of the Help Desk team " To gain a full … databases " To ensure system back-ups are performed in accordance with timescales agreed with the Office Manager " To undertake those tasks required to support the corporate infrastructure " Any other tasks assigned from time to time by your manager Required Skills and Attributes " Demonstrate time management skills " Ability to more »

Team, with future potential to move into a 2nd and 3rd line position? Would you be keen to be one of the first points of contact for any client enquiries/queries regarding their on-line experience issues? Do you want to work for an … provides a perfect balance of work and fun - but always professional? This is a genuine chance to get your feet under the table, gain first class training, and become part of a fantastic company, where you'll be assisting and guiding clients through a series of tasks or troubleshooting … problems, progressing them to colleagues if currently out of your remit/understanding Worked with Network repairs and analysis Ability to communicate effectively to help customers fix their issues and feel satisfied with the experience Understanding of the importance in providing and maintaining first class customer experience at more »

Helpdesk 1st Line Support Apprentice - ICT Level 3 The successful candidate will have the opportunity to gain valuable skills, knowledge and experience as you complete a Level 3 Apprenticeship. Are you an ambitious and dynamic individual who has the desire to succeed? If so, APPLY NOW … tickets. Fulfilling client requests and resolving their technical issues. Assisting senior engineers. Administrative tasks. Remotely accessing client systems and troubleshooting/fixing issues. Supplying first class customer service. Assisting clients with cloud-based issues. The training you will receive: Level 3 ICT qualification. All training is undertaken online, through more »

Helpdesk 1st Line Support Apprentice - ICT Level 3 The successful candidate will have the opportunity to gain valuable skills, knowledge and experience as you complete a Level 3 Apprenticeship. Are you an ambitious and dynamic individual who has the desire to succeed? If so, APPLY NOW more »