Job summary Would you like to be involved in delivering and supporting ICT Solutions that make a difference to our users? If so, the Informatics service is looking for a full time positive and enthusiastic Senior ICTSupport Officer to join a dynamic team. Working across BCU … you will be responsible for the operational support across a range of ICT System Solutions providing the training and support of ICT skills, system solutions, coordination of training activities and involvement with implementations. The ability to speak Welsh is desirable for this post; Welsh and/… Your key responsibilities include: o Analyse, investigate and resolve user problems, some of which are complex, and where necessary discuss options for resolution with ICT colleagues/senior managers o Train users/support staff on software solutions (both classroom and desk side) o Maintain/manage all more »
engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. We have a great opportunity for a ICTSupport Engineer to within out IT team in Preston. The role of an ICT 2 nd line Senior Support Engineer is … to support the ICT Service Delivery Team Leader within site services, EUC and people management while performing daily duties as a 2nd line support engineer. This position will be office based, however travel between sites, offices and other main offices is expected on a regular basis. The … successful candidate will be expected to work with suppliers and other teams with ICT and the business in order to deliver a service. They, therefore, must be able to work alone as well as work within a team. The ICT 2 nd line Senior Support Engineer will more »
Role: ICTSupport Technician Location: Redditch Salary: 20k - £25k plus benefits Job description The role will be based at a one of the above schools for a multi-academy trust. Our client provides a fully managed IT Support service and are heavily involved with ongoing projects and … developments for the Trust. The ideal candidate will be expected to provide support to the school and help support the rest of the Trust ICT team as required. Technical Requirements (not everything below is essential, however the more that can be demonstrated the better) Daily Proactive checks … of ICT areas Proactive Maintenance of all hardware across the site (Including IT Suites & Network Cabinets) Re-imaging PC's 1st/2nd line support for all IT users Application Deployment Desktop Deployment Supporting Microsoft Windows Server and Windows 10/7 IT Inductions to new staff members more »
Sutton Coldfield, West Midlands, West Midlands (County), United Kingdom
Planet Recruitment
Role: ICTSupport Technician Location: Sutton Coldfield Salary: 20k - £25k plus benefits Job description The role will be based at a one of the above schools for a multi-academy trust. Our client provides a fully managed IT Support service and are heavily involved with ongoing projects … and developments for the Trust. The ideal candidate will be expected to provide support to the school and help support the rest of the Trust ICT team as required. Technical Requirements (not everything below is essential, however the more that can be demonstrated the better) Daily Proactive … checks of ICT areas Proactive Maintenance of all hardware across the site (Including IT Suites & Network Cabinets) Re-imaging PC's 1st/2nd line support for all IT users Application Deployment Desktop Deployment Supporting Microsoft Windows Server and Windows 10/7 IT Inductions to new staff more »
solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. The role of ICTSupport Engineer requires a dynamic and proactive person who is able to work well alone, and with the ICT team, to support … and the successful candidate should expect to regularly travel to sites across the UK. They must have a broad range of networking and desktop support skills covering both hardware and software. On a personal level they should be pro-active, polite, customer focused and display a "can do" attitude … Technical knowledge and experience of supporting Microsoft Office 365 Technical knowledge and experience of supporting of Microsoft Windows 10/11 Experience of technical support in a WAN environment Experience in the use of Active Directory If your past experience doesn't match perfectly with every requirement of the more »
Job summary Our Service Operations Team are seeking an ICT Service Operations Centre (SOC) Support Field Engineer to join their team. Innovate Healthcare Services is a joint venture company of South Warwickshire University NHS Foundation Trust (SWFT) and George Eliot Hospital NHS Trust (GEH).Innovate is a staff … led company, with a mission to provide the best technology solutions and support to our Trusts. Main duties of the job The successful candidate will be a passionate and dedicated individual who will be responsible for ensuring that we deliver a prompt, efficient and positive ICT service delivery … earlier than the stated closing date if we receive a high number of applications. Job description Job responsibilities Provide second-line SOC and Acute support, including the analysis and diagnosis of complex hardware and software problems. Install and configure IT hardware, software, and peripheral devices. Take ownership of customer more »
Would you like the opportunity for professional development? If yes, then the Informatics service is looking for a full time positive and enthusiastic Senior ICTSupport Officer to join their team. If successful you will play a key role assisting clinical and operational staff in their use of … with a high attention to detail and a logical and methodical approach to work. You'll be equally confident communicating with end-users, other ICT staff at all levels and be able to prioritise ICT issues effectively and efficiently. Main duties of the job Our ideal candidates will … organisational skills with the ability to handle multiple priorities. If successful you will have responsibility for the supervision of an operational service that provides support for a range of ICT System Solutions. Base : The post requires a minimum of 2 days working from our Bowen Court site, the more »
ICT Supplier Support Manager Birmingham (On-site) £43,458 - £46,879 Gleeson Recruitment are working on an exciting opportunity alongside a well established national business based in their Birmingham offices. The purpose of the role is to assist a small internal ICT team with the delivery and … management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA’s) to enable good services to be provided to ICT users. The post holder will take a lead role in managing ICT supplier performance and to continually improve the support that is … available to business ICT stakeholders. Experience/Knowledge: Experience working with ICT suppliers in an outsourced environment. Ability to prioritise, deliver to agreed deadlines and manage expectations. Conversant with ICT Service Desk ticketing software. Appreciation of project management methodologies. Working knowledge of service delivery frameworks, with reference more »
expected to participate in a rota to ensure the Service Desk core operating hours (8am to 6pm) are covered. Main responsibilities are: Managing the ICT Service desk telephone calls and incidents. Escalating any incidents and service requests that you cant resolve, to senior members of staff. Have a 'service more »
IT Solutions that make a difference to our customers? If so, the Informatics service is looking for a full time positive and enthusiastic IT Support Officer to join our dynamic Service Desk team. Supporting across BCU you will provide operational support across a range of IT System Solutions … providing the training and support of IT skills, system solutions, coordination of training activities and involvement with implementations. Your key responsibilities include: Advise on the support elements of a wide range of solutions Respond to all types of IT related issues reported either via the telephone, informatics portal … Service Level Agreements. Record accurately all type of IT related issues within the Service Desk's incident management tool. (ITSM) Provide first line technical support, including the analysis & diagnosis of hardware and software problems to initiate the most appropriate corrective action. Main duties of the job Essential Criteria Includes more »
