in Crawley, working as part of an onsite team the role will be to provide Network Infrastructure support across a large client campus. Role is primarily responsible for Cisco IPTelephony (Voice) but also covers network and minor Firewall duties in the future after training. You would work within a small team to jointly cover the core shift … Hours cover as part of a scheduled rota. The tasks will include (but not limited to): Network equipment installations and support. Troubleshooting hardware and firmware issues on all networking & telephony infrastructure (main focus is voice). Being part of a wider team to support user issues and queries. (your role will be a first responder for customer logged faults … Configuring and deploying network equipment primarily working with IPTelephony endpoints and CUCM. Adhering to strict policies and processes around security and data protection. Ensuring SLA requirements and Customer Satisfaction metrics are on or above target. Creating and maintaining comprehensive and meaningful updates in the customers ticket handling system. Ensuring the escalation process is followed and any issues More ❯
in Crawley, working as part of an onsite team the role will be to provide Network Infrastructure support across a large client campus. Role is primarily responsible for Cisco IPTelephony (Voice) but also covers network and minor Firewall duties in the future after training. You would work within a small team to jointly cover the core shift … Hours cover as part of a scheduled rota. The tasks will include (but not limited to): Network equipment installations and support. Troubleshooting hardware and firmware issues on all networking & telephony infrastructure (main focus is voice). Being part of a wider team to support user issues and queries. (your role will be a first responder for customer logged faults … Configuring and deploying network equipment primarily working with IPTelephony endpoints and CUCM. Adhering to strict policies and processes around security and data protection. Ensuring SLA requirements and Customer Satisfaction metrics are on or above target. Creating and maintaining comprehensive and meaningful updates in the customers ticket handling system. Ensuring the escalation process is followed and any issues More ❯
in Crawley, working as part of an onsite team the role will be to provide Network Infrastructure support across a large client campus. Role is primarily responsible for Cisco IPTelephony (Voice) but also covers network and minor Firewall duties in the future after training. You would work within a small team to jointly cover the core shift … Hours cover as part of a scheduled rota. The tasks will include (but not limited to): Network equipment installations and support. Troubleshooting hardware and firmware issues on all networking & telephony infrastructure (main focus is voice). Being part of a wider team to support user issues and queries. (your role will be a first responder for customer logged faults … Configuring and deploying network equipment primarily working with IPTelephony endpoints and CUCM. Adhering to strict policies and processes around security and data protection. Ensuring SLA requirements and Customer Satisfaction metrics are on or above target. Creating and maintaining comprehensive and meaningful updates in the customer’s ticket handling system. Ensuring the escalation process is followed and any More ❯
in Crawley, working as part of an onsite team the role will be to provide Network Infrastructure support across a large client campus. Role is primarily responsible for Cisco IPTelephony (Voice) but also covers network and minor Firewall duties in the future after training. You would work within a small team to jointly cover the core shift … Hours cover as part of a scheduled rota. The tasks will include (but not limited to): Network equipment installations and support. Troubleshooting hardware and firmware issues on all networking & telephony infrastructure (main focus is voice). Being part of a wider team to support user issues and queries. (your role will be a first responder for customer logged faults … Configuring and deploying network equipment primarily working with IPTelephony endpoints and CUCM. Adhering to strict policies and processes around security and data protection. Ensuring SLA requirements and Customer Satisfaction metrics are on or above target. Creating and maintaining comprehensive and meaningful updates in the customer’s ticket handling system. Ensuring the escalation process is followed and any More ❯
in Crawley, working as part of an onsite team the role will be to provide Network Infrastructure support across a large client campus. Role is primarily responsible for Cisco IPTelephony (Voice) but also covers network and minor Firewall duties in the future after training. You would work within a small team to jointly cover the core shift … Hours cover as part of a scheduled rota. The tasks will include (but not limited to): Network equipment installations and support. Troubleshooting hardware and firmware issues on all networking & telephony infrastructure (main focus is voice). Being part of a wider team to support user issues and queries. (your role will be a first responder for customer logged faults … Configuring and deploying network equipment primarily working with IPTelephony endpoints and CUCM. Adhering to strict policies and processes around security and data protection. Ensuring SLA requirements and Customer Satisfaction metrics are on or above target. Creating and maintaining comprehensive and meaningful updates in the customer’s ticket handling system. Ensuring the escalation process is followed and any More ❯
in Crawley, working as part of an onsite team the role will be to provide Network Infrastructure support across a large client campus. Role is primarily responsible for Cisco IPTelephony (Voice) but also covers network and minor Firewall duties in the future after training. You would work within a small team to jointly cover the core shift … Hours cover as part of a scheduled rota. The tasks will include (but not limited to): Network equipment installations and support. Troubleshooting hardware and firmware issues on all networking & telephony infrastructure (main focus is voice). Being part of a wider team to support user issues and queries. (your role will be a first responder for customer logged faults … Configuring and deploying network equipment primarily working with IPTelephony endpoints and CUCM. Adhering to strict policies and processes around security and data protection. Ensuring SLA requirements and Customer Satisfaction metrics are on or above target. Creating and maintaining comprehensive and meaningful updates in the customer’s ticket handling system. Ensuring the escalation process is followed and any More ❯
london (city of london), south east england, united kingdom
CDS, a Hewlett Packard Enterprise company
in Crawley, working as part of an onsite team the role will be to provide Network Infrastructure support across a large client campus. Role is primarily responsible for Cisco IPTelephony (Voice) but also covers network and minor Firewall duties in the future after training. You would work within a small team to jointly cover the core shift … Hours cover as part of a scheduled rota. The tasks will include (but not limited to): Network equipment installations and support. Troubleshooting hardware and firmware issues on all networking & telephony infrastructure (main focus is voice). Being part of a wider team to support user issues and queries. (your role will be a first responder for customer logged faults … Configuring and deploying network equipment primarily working with IPTelephony endpoints and CUCM. Adhering to strict policies and processes around security and data protection. Ensuring SLA requirements and Customer Satisfaction metrics are on or above target. Creating and maintaining comprehensive and meaningful updates in the customer’s ticket handling system. Ensuring the escalation process is followed and any More ❯
in Crawley, working as part of an onsite team the role will be to provide Network Infrastructure support across a large client campus. Role is primarily responsible for Cisco IPTelephony (Voice) but also covers network and minor Firewall duties in the future after training. You would work within a small team to jointly cover the core shift … Hours cover as part of a scheduled rota. The tasks will include (but not limited to): Network equipment installations and support. Troubleshooting hardware and firmware issues on all networking & telephony infrastructure (main focus is voice). Being part of a wider team to support user issues and queries. (your role will be a first responder for customer logged faults … Configuring and deploying network equipment primarily working with IPTelephony endpoints and CUCM. Adhering to strict policies and processes around security and data protection. Ensuring SLA requirements and Customer Satisfaction metrics are on or above target. Creating and maintaining comprehensive and meaningful updates in the customer's ticket handling system. Ensuring the escalation process is followed and any More ❯
in Crawley, working as part of an onsite team the role will be to provide Network Infrastructure support across a large client campus. Role is primarily responsible for Cisco IPTelephony (Voice) but also covers network and minor Firewall duties in the future after training. You would work within a small team to jointly cover the core shift … role includes a requirement to provide Out of Hours cover as part of a scheduled rota. Network equipment installations and support. Troubleshooting hardware and firmware issues on all networking & telephony infrastructure (main focus is voice). Configuring and deploying network equipment primarily working with IPTelephony endpoints and CUCM. Adhering to strict policies and processes around security More ❯
Derby, Derbyshire, United Kingdom Hybrid / WFH Options
Syntax Consultancy Ltd
support experience to 2nd line level including IT trouble-shooting, diagnosis + resolution. Providing IT support across a range of customer IT environments including: Servers, Networks, IT Infrastructure, Desktops, Telephony, Applications, Software, Hardware, and IT Cyber Security. Key supported technologies include: Windows Server (Apply online only), Office 365, Firewalls (Watchguard/Draytek), WDS, Intune, Entra. Advantageous Skills: VMware/… Hyper-V, Hosted Telecoms (Mitel, 3CX, Gamma, Horizon), IPTelephony, Linux, AWS/Azure Cloud, Access Control Systems, BCDR, CCTV IP. Supporting the delivery of IT projects including upgrades, migrations + implementations. A formal IT qualification is preferred: MCP, MCSE, MCSA, CCNA, CCNP, ITIL, ITSM, CompTIA, Cyber Essentials (or similar). Experience of working for an IT Managed More ❯
care, we invite you to apply today and join our Mercy family. Responsibilities: The Senior Network Engineer is responsible for architecting, deploying, configuring and maintaining high-end switching, routing, IPTelephony, wireless, security, network management and access control devices supporting the Mercy Health Services infrastructure. The individual will coordinate activities amongst multiple groups to provide 99.999% uptime for … WAN infrastructures using Cisco hardware, with emphasis related to the healthcare services industry is a plus. Experience in designing, implementing and supporting networks and the various protocols associated with IP based telephony. Experience implementing and supporting Quality of Service in the Enterprise networks for delivering critical applications. Advanced experience in configuring all types of Cisco hardware, Cisco IOS, and More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Spitfire Network Services
managed medium sized internet and telecommunications service provider. We are one of the select few in the UK to have our own core network. We provide innovative Internet, Cloud, IPtelephony, IoT and cybersecurity solutions to over 5,000 business customers, many of whom are famous brand names. With emphasis on engineering skills and industry leading customer service More ❯
South West London, London, United Kingdom Hybrid / WFH Options
Spitfire Network Services
managed medium sized internet and telecommunications service provider. We are one of the select few in the UK to have our own core network. We provide innovative Internet, Cloud, IPtelephony, IoT and cybersecurity solutions to over 5,000 business customers, many of whom are famous brand names. With emphasis on engineering skills and industry leading customer service More ❯