Remote Incident Manager with Active Secret clearance
- Hiring Organisation
- Zolon Tech Solutions, Inc
- Location
- Richmond, Virginia, United States
- Employment Type
- Permanent
- Salary
- USD Annual
Title: Junior Incident Manager Location: Remote Clearance: Active Secret clearance. Employment Type: Full-Time Role Overview We are seeking a Junior Incident Manager to coordinate the resolution of IT incidents and service requests. In this role, you will be the point of contact for restoring normal … Order objectives. You will work cross-functionally with IT teams, vendors, and stakeholders to maintain service stability and drive continuous process improvements. Key Responsibilities Incident Coordination: Oversee the end-to-end incident management lifecycle to ensure prompt resolution and minimal service disruption. Stakeholder Communication: Provide regular status updates ...