plus on call charges and excellent benefits Location: Newtonabbey, Belfast - Hybrid working Must be eligible for SC clearance if successful Our client is looking for a Major IncidentManager who will be working as part of a team of Major Incident Managers taking ownership of all major incidents and acting as the conduit of information flow between … Service Delivery Managers and Recovery . In addition the Major IncidentManager will be responsible for ensuring the timely progression and resolution of all high-severity major incidents in line with the agreed Major Incident Management Process and assist with developing and implementing process and service improvements across the team. Experience needed: Essential: · Previous experience in high … priority incident management in a multi-client or shared service environment· ITIL awareness In addition you will also have: · Knowledge of Remedy or similar tools and the Incident Management process What you will be doing: · Managing high-priority incidents through to closure· Verify Priority and reallocate as necessary· Determine incident severity· Ensure appropriate and timely progression through More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid/Remote Options
Lorien
Major IncidentManager - Santander Location: Milton Keynes (Hybrid - 3 days in office) About the Role We're looking for Major Incident Managers to join our Incident Management team. This is a critical role focused on oversight, affirming, and challenging processes to ensure smooth resolution of major incidents. You'll be the direct line of communication into … stakeholders. You'll work in a high-pressure environment , supporting live incidents while driving continual improvement through data analysis, reporting, and performance metrics. This role combines hands-on Major Incident Management experience with a strong Service Management lens , ideally within a service provider context . Key Responsibilities Manage and oversee major incidents , ensuring swift resolution and accurate communication. Monitor … metrics to maintain service excellence. Translate technical information into clear business updates for stakeholders. Drive continual improvement initiatives using data insights and analytics. Ensure content accuracy and consistency in incident reporting. Collaborate with existing team members to support overall incident management strategy. What We're Looking For Proven Major Incident Management experience in a high-pressure environment. More ❯
Central London, London, United Kingdom Hybrid/Remote Options
Colt Technology Services
Company description: As the Lead - SOC IncidentManager, your role will encompass communicating cybersecurity incidents to key partners across the enterprise as well as being the main interface between the Colt business units and the cybersecurity groups. You will be the subject matter expert responsible for coordinating cyber security incidents across the enterprise. Job description: You will play … to cyber security incidents caused by internal and external threats to reduce the impact of these incidents to Colt and its customers. Act as the bridge between the SOC incident responders, IT support teams and business groups to ensure a consistently execution of incident triage and remediation. Build and manage cyber incident tabletop exercises to ensure Colt … is prepared to deal with cybersecurity incidents. Perform post incident analysis, identifying lessons learned throughout Fidelity with applicable teams for tactical and strategic remediation. Required profile: Bachelors degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Mathematics, Physics, Business Administration, or a closely related field Solid understanding of common threats, penetration/intrusion techniques and More ❯
with an international footprint, solving real-world challenges and helping to build a safer digital future for our clients. About This Role We're looking for a Senior Product Manager – Managed Detection and Incident Response (m/f/x) to join our Product team. As our client base continues to grow rapidly across Europe, this role will … play a key part in scaling our Managed Detection and Response (MDR) and Incident Response (IR) capabilities — Eye Security's most strategic product area. You'll take full ownership of the product strategy and roadmap for this space. Collaborating with our engineers, product designers, security operations, and product marketing, you will ensure that our platform evolves with our customers … product discovery and Objectives and Key Results (OKRs). Proven experience in cybersecurity and knowledge of best practices, especially in Managed Detection & Response (MDR), Endpoint Detection & Response (EDR), and Incident Response (IR). Strong leadership and mentorship skills, with the ability to inspire and motivate a team. Experience working in cross-functional SaaS environments, collaborating with Engineering, Design, Product More ❯
with an international footprint, solving real-world challenges and helping to build a safer digital future for our clients. About This Role We're looking for a Senior Product Manager – Managed Detection and Incident Response (m/f/x) to join our Product team. As our client base continues to grow rapidly across Europe, this role will … play a key part in scaling our Managed Detection and Response (MDR) and Incident Response (IR) capabilities — Eye Security's most strategic product area. You'll take full ownership of the product strategy and roadmap for this space. Collaborating with our engineers, product designers, security operations, and product marketing, you will ensure that our platform evolves with our customers … product discovery and Objectives and Key Results (OKRs). Proven experience in cybersecurity and knowledge of best practices, especially in Managed Detection & Response (MDR), Endpoint Detection & Response (EDR), and Incident Response (IR). Strong leadership and mentorship skills, with the ability to inspire and motivate a team. Experience working in cross-functional SaaS environments, collaborating with Engineering, Design, Product More ❯
with an international footprint, solving real-world challenges and helping to build a safer digital future for our clients. About This Role We're looking for a Senior Product Manager – Managed Detection and Incident Response (m/f/x) to join our Product team. As our client base continues to grow rapidly across Europe, this role will … play a key part in scaling our Managed Detection and Response (MDR) and Incident Response (IR) capabilities — Eye Security's most strategic product area. You'll take full ownership of the product strategy and roadmap for this space. Collaborating with our engineers, product designers, security operations, and product marketing, you will ensure that our platform evolves with our customers … product discovery and Objectives and Key Results (OKRs). Proven experience in cybersecurity and knowledge of best practices, especially in Managed Detection & Response (MDR), Endpoint Detection & Response (EDR), and Incident Response (IR). Strong leadership and mentorship skills, with the ability to inspire and motivate a team. Experience working in cross-functional SaaS environments, collaborating with Engineering, Design, Product More ❯
with an international footprint, solving real-world challenges and helping to build a safer digital future for our clients. About This Role We're looking for a Senior Product Manager – Managed Detection and Incident Response (m/f/x) to join our Product team. As our client base continues to grow rapidly across Europe, this role will … play a key part in scaling our Managed Detection and Response (MDR) and Incident Response (IR) capabilities — Eye Security's most strategic product area. You'll take full ownership of the product strategy and roadmap for this space. Collaborating with our engineers, product designers, security operations, and product marketing, you will ensure that our platform evolves with our customers … product discovery and Objectives and Key Results (OKRs). Proven experience in cybersecurity and knowledge of best practices, especially in Managed Detection & Response (MDR), Endpoint Detection & Response (EDR), and Incident Response (IR). Strong leadership and mentorship skills, with the ability to inspire and motivate a team. Experience working in cross-functional SaaS environments, collaborating with Engineering, Design, Product More ❯
with an international footprint, solving real-world challenges and helping to build a safer digital future for our clients. About This Role We're looking for a Senior Product Manager – Managed Detection and Incident Response (m/f/x) to join our Product team. As our client base continues to grow rapidly across Europe, this role will … play a key part in scaling our Managed Detection and Response (MDR) and Incident Response (IR) capabilities — Eye Security's most strategic product area. You'll take full ownership of the product strategy and roadmap for this space. Collaborating with our engineers, product designers, security operations, and product marketing, you will ensure that our platform evolves with our customers … product discovery and Objectives and Key Results (OKRs). Proven experience in cybersecurity and knowledge of best practices, especially in Managed Detection & Response (MDR), Endpoint Detection & Response (EDR), and Incident Response (IR). Strong leadership and mentorship skills, with the ability to inspire and motivate a team. Experience working in cross-functional SaaS environments, collaborating with Engineering, Design, Product More ❯
with an international footprint, solving real-world challenges and helping to build a safer digital future for our clients. About This Role We're looking for a Senior Product Manager – Managed Detection and Incident Response (m/f/x) to join our Product team. As our client base continues to grow rapidly across Europe, this role will … play a key part in scaling our Managed Detection and Response (MDR) and Incident Response (IR) capabilities — Eye Security's most strategic product area. You'll take full ownership of the product strategy and roadmap for this space. Collaborating with our engineers, product designers, security operations, and product marketing, you will ensure that our platform evolves with our customers … product discovery and Objectives and Key Results (OKRs). Proven experience in cybersecurity and knowledge of best practices, especially in Managed Detection & Response (MDR), Endpoint Detection & Response (EDR), and Incident Response (IR). Strong leadership and mentorship skills, with the ability to inspire and motivate a team. Experience working in cross-functional SaaS environments, collaborating with Engineering, Design, Product More ❯
with an international footprint, solving real-world challenges and helping to build a safer digital future for our clients. About This Role We're looking for a Senior Product Manager – Managed Detection and Incident Response (m/f/x) to join our Product team. As our client base continues to grow rapidly across Europe, this role will … play a key part in scaling our Managed Detection and Response (MDR) and Incident Response (IR) capabilities — Eye Security's most strategic product area. You'll take full ownership of the product strategy and roadmap for this space. Collaborating with our engineers, product designers, security operations, and product marketing, you will ensure that our platform evolves with our customers … product discovery and Objectives and Key Results (OKRs). Proven experience in cybersecurity and knowledge of best practices, especially in Managed Detection & Response (MDR), Endpoint Detection & Response (EDR), and Incident Response (IR). Strong leadership and mentorship skills, with the ability to inspire and motivate a team. Experience working in cross-functional SaaS environments, collaborating with Engineering, Design, Product More ❯
with an international footprint, solving real-world challenges and helping to build a safer digital future for our clients. About This Role We're looking for a Senior Product Manager – Managed Detection and Incident Response (m/f/x) to join our Product team. As our client base continues to grow rapidly across Europe, this role will … play a key part in scaling our Managed Detection and Response (MDR) and Incident Response (IR) capabilities — Eye Security's most strategic product area. You'll take full ownership of the product strategy and roadmap for this space. Collaborating with our engineers, product designers, security operations, and product marketing, you will ensure that our platform evolves with our customers … product discovery and Objectives and Key Results (OKRs). Proven experience in cybersecurity and knowledge of best practices, especially in Managed Detection & Response (MDR), Endpoint Detection & Response (EDR), and Incident Response (IR). Strong leadership and mentorship skills, with the ability to inspire and motivate a team. Experience working in cross-functional SaaS environments, collaborating with Engineering, Design, Product More ❯
with an international footprint, solving real-world challenges and helping to build a safer digital future for our clients. About This Role We're looking for a Senior Product Manager – Managed Detection and Incident Response (m/f/x) to join our Product team. As our client base continues to grow rapidly across Europe, this role will … play a key part in scaling our Managed Detection and Response (MDR) and Incident Response (IR) capabilities — Eye Security's most strategic product area. You'll take full ownership of the product strategy and roadmap for this space. Collaborating with our engineers, product designers, security operations, and product marketing, you will ensure that our platform evolves with our customers … product discovery and Objectives and Key Results (OKRs). Proven experience in cybersecurity and knowledge of best practices, especially in Managed Detection & Response (MDR), Endpoint Detection & Response (EDR), and Incident Response (IR). Strong leadership and mentorship skills, with the ability to inspire and motivate a team. Experience working in cross-functional SaaS environments, collaborating with Engineering, Design, Product More ❯
with an international footprint, solving real-world challenges and helping to build a safer digital future for our clients. About This Role We're looking for a Senior Product Manager – Managed Detection and Incident Response (m/f/x) to join our Product team. As our client base continues to grow rapidly across Europe, this role will … play a key part in scaling our Managed Detection and Response (MDR) and Incident Response (IR) capabilities — Eye Security's most strategic product area. You'll take full ownership of the product strategy and roadmap for this space. Collaborating with our engineers, product designers, security operations, and product marketing, you will ensure that our platform evolves with our customers … product discovery and Objectives and Key Results (OKRs). Proven experience in cybersecurity and knowledge of best practices, especially in Managed Detection & Response (MDR), Endpoint Detection & Response (EDR), and Incident Response (IR). Strong leadership and mentorship skills, with the ability to inspire and motivate a team. Experience working in cross-functional SaaS environments, collaborating with Engineering, Design, Product More ❯
with an international footprint, solving real-world challenges and helping to build a safer digital future for our clients. About This Role We're looking for a Senior Product Manager – Managed Detection and Incident Response (m/f/x) to join our Product team. As our client base continues to grow rapidly across Europe, this role will … play a key part in scaling our Managed Detection and Response (MDR) and Incident Response (IR) capabilities — Eye Security's most strategic product area. You'll take full ownership of the product strategy and roadmap for this space. Collaborating with our engineers, product designers, security operations, and product marketing, you will ensure that our platform evolves with our customers … product discovery and Objectives and Key Results (OKRs). Proven experience in cybersecurity and knowledge of best practices, especially in Managed Detection & Response (MDR), Endpoint Detection & Response (EDR), and Incident Response (IR). Strong leadership and mentorship skills, with the ability to inspire and motivate a team. Experience working in cross-functional SaaS environments, collaborating with Engineering, Design, Product More ❯
with an international footprint, solving real-world challenges and helping to build a safer digital future for our clients. About This Role We're looking for a Senior Product Manager – Managed Detection and Incident Response (m/f/x) to join our Product team. As our client base continues to grow rapidly across Europe, this role will … play a key part in scaling our Managed Detection and Response (MDR) and Incident Response (IR) capabilities — Eye Security's most strategic product area. You'll take full ownership of the product strategy and roadmap for this space. Collaborating with our engineers, product designers, security operations, and product marketing, you will ensure that our platform evolves with our customers … product discovery and Objectives and Key Results (OKRs). Proven experience in cybersecurity and knowledge of best practices, especially in Managed Detection & Response (MDR), Endpoint Detection & Response (EDR), and Incident Response (IR). Strong leadership and mentorship skills, with the ability to inspire and motivate a team. Experience working in cross-functional SaaS environments, collaborating with Engineering, Design, Product More ❯
with an international footprint, solving real-world challenges and helping to build a safer digital future for our clients. About This Role We're looking for a Senior Product Manager – Managed Detection and Incident Response (m/f/x) to join our Product team. As our client base continues to grow rapidly across Europe, this role will … play a key part in scaling our Managed Detection and Response (MDR) and Incident Response (IR) capabilities — Eye Security's most strategic product area. You'll take full ownership of the product strategy and roadmap for this space. Collaborating with our engineers, product designers, security operations, and product marketing, you will ensure that our platform evolves with our customers … product discovery and Objectives and Key Results (OKRs). Proven experience in cybersecurity and knowledge of best practices, especially in Managed Detection & Response (MDR), Endpoint Detection & Response (EDR), and Incident Response (IR). Strong leadership and mentorship skills, with the ability to inspire and motivate a team. Experience working in cross-functional SaaS environments, collaborating with Engineering, Design, Product More ❯
with an international footprint, solving real-world challenges and helping to build a safer digital future for our clients. About This Role We're looking for a Senior Product Manager – Managed Detection and Incident Response (m/f/x) to join our Product team. As our client base continues to grow rapidly across Europe, this role will … play a key part in scaling our Managed Detection and Response (MDR) and Incident Response (IR) capabilities — Eye Security's most strategic product area. You'll take full ownership of the product strategy and roadmap for this space. Collaborating with our engineers, product designers, security operations, and product marketing, you will ensure that our platform evolves with our customers … product discovery and Objectives and Key Results (OKRs). Proven experience in cybersecurity and knowledge of best practices, especially in Managed Detection & Response (MDR), Endpoint Detection & Response (EDR), and Incident Response (IR). Strong leadership and mentorship skills, with the ability to inspire and motivate a team. Experience working in cross-functional SaaS environments, collaborating with Engineering, Design, Product More ❯
with an international footprint, solving real-world challenges and helping to build a safer digital future for our clients. About This Role We're looking for a Senior Product Manager – Managed Detection and Incident Response (m/f/x) to join our Product team. As our client base continues to grow rapidly across Europe, this role will … play a key part in scaling our Managed Detection and Response (MDR) and Incident Response (IR) capabilities — Eye Security's most strategic product area. You'll take full ownership of the product strategy and roadmap for this space. Collaborating with our engineers, product designers, security operations, and product marketing, you will ensure that our platform evolves with our customers … product discovery and Objectives and Key Results (OKRs). Proven experience in cybersecurity and knowledge of best practices, especially in Managed Detection & Response (MDR), Endpoint Detection & Response (EDR), and Incident Response (IR). Strong leadership and mentorship skills, with the ability to inspire and motivate a team. Experience working in cross-functional SaaS environments, collaborating with Engineering, Design, Product More ❯
with an international footprint, solving real-world challenges and helping to build a safer digital future for our clients. About This Role We're looking for a Senior Product Manager – Managed Detection and Incident Response (m/f/x) to join our Product team. As our client base continues to grow rapidly across Europe, this role will … play a key part in scaling our Managed Detection and Response (MDR) and Incident Response (IR) capabilities — Eye Security's most strategic product area. You'll take full ownership of the product strategy and roadmap for this space. Collaborating with our engineers, product designers, security operations, and product marketing, you will ensure that our platform evolves with our customers … product discovery and Objectives and Key Results (OKRs). Proven experience in cybersecurity and knowledge of best practices, especially in Managed Detection & Response (MDR), Endpoint Detection & Response (EDR), and Incident Response (IR). Strong leadership and mentorship skills, with the ability to inspire and motivate a team. Experience working in cross-functional SaaS environments, collaborating with Engineering, Design, Product More ❯
with an international footprint, solving real-world challenges and helping to build a safer digital future for our clients. About This Role We're looking for a Senior Product Manager – Managed Detection and Incident Response (m/f/x) to join our Product team. As our client base continues to grow rapidly across Europe, this role will … play a key part in scaling our Managed Detection and Response (MDR) and Incident Response (IR) capabilities — Eye Security's most strategic product area. You'll take full ownership of the product strategy and roadmap for this space. Collaborating with our engineers, product designers, security operations, and product marketing, you will ensure that our platform evolves with our customers … product discovery and Objectives and Key Results (OKRs). Proven experience in cybersecurity and knowledge of best practices, especially in Managed Detection & Response (MDR), Endpoint Detection & Response (EDR), and Incident Response (IR). Strong leadership and mentorship skills, with the ability to inspire and motivate a team. Experience working in cross-functional SaaS environments, collaborating with Engineering, Design, Product More ❯
with an international footprint, solving real-world challenges and helping to build a safer digital future for our clients. About This Role We're looking for a Senior Product Manager – Managed Detection and Incident Response (m/f/x) to join our Product team. As our client base continues to grow rapidly across Europe, this role will … play a key part in scaling our Managed Detection and Response (MDR) and Incident Response (IR) capabilities — Eye Security's most strategic product area. You'll take full ownership of the product strategy and roadmap for this space. Collaborating with our engineers, product designers, security operations, and product marketing, you will ensure that our platform evolves with our customers … product discovery and Objectives and Key Results (OKRs). Proven experience in cybersecurity and knowledge of best practices, especially in Managed Detection & Response (MDR), Endpoint Detection & Response (EDR), and Incident Response (IR). Strong leadership and mentorship skills, with the ability to inspire and motivate a team. Experience working in cross-functional SaaS environments, collaborating with Engineering, Design, Product More ❯
with an international footprint, solving real-world challenges and helping to build a safer digital future for our clients. About This Role We're looking for a Senior Product Manager – Managed Detection and Incident Response (m/f/x) to join our Product team. As our client base continues to grow rapidly across Europe, this role will … play a key part in scaling our Managed Detection and Response (MDR) and Incident Response (IR) capabilities — Eye Security's most strategic product area. You'll take full ownership of the product strategy and roadmap for this space. Collaborating with our engineers, product designers, security operations, and product marketing, you will ensure that our platform evolves with our customers … product discovery and Objectives and Key Results (OKRs). Proven experience in cybersecurity and knowledge of best practices, especially in Managed Detection & Response (MDR), Endpoint Detection & Response (EDR), and Incident Response (IR). Strong leadership and mentorship skills, with the ability to inspire and motivate a team. Experience working in cross-functional SaaS environments, collaborating with Engineering, Design, Product More ❯
with an international footprint, solving real-world challenges and helping to build a safer digital future for our clients. About This Role We're looking for a Senior Product Manager – Managed Detection and Incident Response (m/f/x) to join our Product team. As our client base continues to grow rapidly across Europe, this role will … play a key part in scaling our Managed Detection and Response (MDR) and Incident Response (IR) capabilities — Eye Security's most strategic product area. You'll take full ownership of the product strategy and roadmap for this space. Collaborating with our engineers, product designers, security operations, and product marketing, you will ensure that our platform evolves with our customers … product discovery and Objectives and Key Results (OKRs). Proven experience in cybersecurity and knowledge of best practices, especially in Managed Detection & Response (MDR), Endpoint Detection & Response (EDR), and Incident Response (IR). Strong leadership and mentorship skills, with the ability to inspire and motivate a team. Experience working in cross-functional SaaS environments, collaborating with Engineering, Design, Product More ❯
Worcester, Worcestershire, UK Hybrid/Remote Options
Eye Security
with an international footprint, solving real-world challenges and helping to build a safer digital future for our clients. About This Role We're looking for a Senior Product Manager – Managed Detection and Incident Response (m/f/x) to join our Product team. As our client base continues to grow rapidly across Europe, this role will … play a key part in scaling our Managed Detection and Response (MDR) and Incident Response (IR) capabilities — Eye Security's most strategic product area. You'll take full ownership of the product strategy and roadmap for this space. Collaborating with our engineers, product designers, security operations, and product marketing, you will ensure that our platform evolves with our customers … product discovery and Objectives and Key Results (OKRs). Proven experience in cybersecurity and knowledge of best practices, especially in Managed Detection & Response (MDR), Endpoint Detection & Response (EDR), and Incident Response (IR). Strong leadership and mentorship skills, with the ability to inspire and motivate a team. Experience working in cross-functional SaaS environments, collaborating with Engineering, Design, Product More ❯
with an international footprint, solving real-world challenges and helping to build a safer digital future for our clients. About This Role We're looking for a Senior Product Manager – Managed Detection and Incident Response (m/f/x) to join our Product team. As our client base continues to grow rapidly across Europe, this role will … play a key part in scaling our Managed Detection and Response (MDR) and Incident Response (IR) capabilities — Eye Security's most strategic product area. You'll take full ownership of the product strategy and roadmap for this space. Collaborating with our engineers, product designers, security operations, and product marketing, you will ensure that our platform evolves with our customers … product discovery and Objectives and Key Results (OKRs). Proven experience in cybersecurity and knowledge of best practices, especially in Managed Detection & Response (MDR), Endpoint Detection & Response (EDR), and Incident Response (IR). Strong leadership and mentorship skills, with the ability to inspire and motivate a team. Experience working in cross-functional SaaS environments, collaborating with Engineering, Design, Product More ❯