Altrincham, England, United Kingdom Hybrid / WFH Options
Informed Solutions
Asset Management, and Digital Democracy to name a few! About the role: We are looking to expand our established User-Centred Design (UCD) team with an experienced Senior/LeadServiceDesigner to help design and deliver complex, user-centred, and inclusive services that solve challenging public sector problems. As a Senior/LeadServiceDesigner, you will collaborate closely with the wider UCD team in our multi-disciplinary environment to create end-to-end services that prioritise user needs, accessibility, and client goals. Your work will deliver genuine value and impact daily. You will play an active role in our design community of practice, facilitating feedback sessions and using your expertise to … mentor and coach colleagues. You'll also drive best practices internally, setting the strategic direction for our service design practice as we continue to strive for excellence. Role Responsibilities: Leadservice design across private and public sector projects, ensuring user-centred solutions that align with both user needs and business goals. Advocate for the user by influencing More ❯
Telford, England, United Kingdom Hybrid / WFH Options
Capgemini
As a LeadServiceDesigner, you will drive the design of complex, user-centered services across the department. You will help set the vision for service design, ensuring that iterative processes lead to successful outcomes. You will champion and facilitate collaboration across diverse multidisciplinary teams, fostering a culture of co-design and shared ownership of … pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service). Your role You will support design decisions, communicate strategies, and coach others. Your role involves improving inclusive, accessible, and sustainable design practices, aligning user needs with organizational goals. … You’ll be planning and running design sessions. You will also embed hypothesis-driven and iterative design practices, and help teams adapt to changes. Additionally, you will lead and coordinate design work, advocate for user-centred design, and create an inclusive environment for designers. Your skills and experience · Essential: Proven ability to lead complex, user-centered design projects More ❯
Blackpool, England, United Kingdom Hybrid / WFH Options
Graphics Unlimited (Vic) Pty Ltd
Pay up to £77,740, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work-life balance. DWP. Digital with Purpose. We are looking for a LeadServiceDesigner to join our community of tech experts in DWP Digital. DWP is the UK's largest government department. We help people into work and make payments … of customer contact we have. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Design with Purpose Our Service Designers put user needs at the heart of everything they do. You will work closely with Product Managers, Architects, and other Service Designers to mature and adapt our … best outcome for the customers and colleagues that use them. You will work with stakeholders across different areas to understand what they need and to articulate the vision and lead the design strategy in a way that makes sense. With a data and insight-led approach, you will be able to identify pain points within our services and define More ❯
POSITION LeadServiceDesigner (materinity cover) LOCATION Shoreditch, London (Flexible Hybrid) We have recently received an exciting opportunity from a pioneering design, research, and technology studio based in Shoreditch, London. They are looking for a LeadServiceDesigner to join their team as maternity leave cover for 9 months, with the possibility of extension. … products and services for the benefit of people, society, and the planet, operates internationally with renowned clients such as IKEA, Yohana, Google, and the NHS. They are seeking a LeadServiceDesigner who shares their enthusiasm for collective achievement, collaboration, and creative problem-solving. Responsibilities: Hands-on design work, contributing to the design of apps, tools, websites … and interactive experiences. Integrating data and AI into design concepts within a service and brand context. Mapping and blueprinting, service design, and connecting various pieces of research and client knowledge for product or service development. Providing a critical voice in ideation, pushing concepts forward to align with client strategies and business goals. Client management and translation, presenting More ❯