451 to 475 of 2,552 Permanent Microsoft 365 Jobs

first point of contact for incoming tickets and requests Fix issues across desktops, laptops, printers, mobiles, and other hardware Support users across Microsoft 365, Windows 10/11, and Active Directory Troubleshoot basic networking, VPN, and Wi-Fi issues Escalate complex cases clearly to 3rd Line teams … Spot recurring issues and suggest smarter ways of working Skills & Experience: 1–4 years in IT support (ideally MSP or multi-site) Experience with; Microsoft 365, Windows 10/11, Active Directory, Basic networking (TCP/IP, DNS, DHCP, VLANs), Hardware troubleshooting, Mobile device support ...

level targets Escalate complex or unresolved issues to Level 2/3 support teams Software & Hardware Support Install, configure and update approved software Support Microsoft 365 applications including Outlook, Teams, Word and Excel Support common operating systems such as Windows and macOS Troubleshoot printers, peripherals and general … knowledge base materials Skills & Experience Essential Strong customer service and communication skills Basic understanding of hardware, operating systems and networking fundamentals Experience using Microsoft 365 and common business applications Methodical approach to troubleshooting with the ability to learn quickly Good organisational skills and attention to detail Desirable ...

Line IT Support Desk Engineer, Permanent, £50k, Central London (Hybrid) 3rd Line IT Support Desk Engineer with Microsoft 365, Azure, and Windows Server required by a leading IT MSP. In this role you'll handle critical support escalations and guide 2nd Line teams across a range … including offshore support. The role is key to resolving P1 and P2 tickets and enhancing service delivery quality. Responsibilities: Troubleshoot escalated support tickets involving Microsoft 365, Azure, VMware, Hyper-V, and Windows Server 2016/2019 Provide support for firewall and switch issues beyond 2nd Line capacity ...

Line IT Support Desk Engineer, Permanent, £50k, Central London (Hybrid) 3rd Line IT Support Desk Engineer with Microsoft 365, Azure, and Windows Server required by a leading IT MSP. In this role you'll handle critical support escalations and guide 2nd Line teams across a range … including offshore support. The role is key to resolving P1 and P2 tickets and enhancing service delivery quality. Responsibilities: Troubleshoot escalated support tickets involving Microsoft 365, Azure, VMware, Hyper-V, and Windows Server 2016/2019 Provide support for firewall and switch issues beyond 2nd Line capacity ...

escalation point for more complex issues and collaborate closely with DevOps, Security and Application teams. Key Responsibilities Enhancing on-prem infrastructure and Microsoft 365 environments Working with Entra ID and identity-based security solutions Supporting large-scale infrastructure initiatives such as email migrations and centralisation projects Managing … work confidently across a varied and complex environment. Essential Experience Experience in an infrastructure or technical analyst role Strong knowledge of Active Directory, Exchange, Microsoft 365 and Entra ID Experience working with cloud-based solutions Strong troubleshooting, analytical and communication skills Self-driven, able to work independently ...

Industry: Financial Services/High-regulated environment Duration: Initial 6 months Seeking an experienced Infrastructure Engineer for the ongoing migration from VMware AirWatch to Microsoft Intune. The ideal candidate will have hands-on, end-to-end experience with AirWatch-to-Intune migrations, strong expertise in Microsoft 365 … platforms and the ability to execute complex enterprise migrations while maintaining security and compliance standards. Key Requirements: Direct AirWatch to Intune migration experience Strong M365 and Microsoft stack proficiency CyberArk and Microsoft Purview experience Infrastructure and endpoint management expertise To be considered, please ensure you complete your application ...

Industry: Financial Services/High-regulated environment Duration: Initial 6 months Seeking an experienced Infrastructure Engineer for the ongoing migration from VMware AirWatch to Microsoft Intune. The ideal candidate will have hands-on, end-to-end experience with AirWatch-to-Intune migrations, strong expertise in Microsoft 365 … platforms and the ability to execute complex enterprise migrations while maintaining security and compliance standards. Key Requirements: Direct AirWatch to Intune migration experience Strong M365 and Microsoft stack proficiency CyberArk and Microsoft Purview experience Infrastructure and endpoint management expertise To be considered, please ensure you complete your application ...

line support to users, resolving a wide range of IT issues. Troubleshoot hardware, software, and networking problems. Administer and support the Microsoft 365 suite. Set up and manage user accounts, access permissions, and support onboarding/offboarding. Build, configure, and maintain hardware such as laptops and desktops. … internal knowledge bases. Key Skills & Experience: Proven experience in a 1st and/or 2nd line IT support role. Strong working knowledge of Microsoft 365 and Windows environments. Solid understanding of networking fundamentals including DNS and DHCP. Hands-on experience supporting and configuring hardware. Excellent communication skills ...

line support to users, resolving a wide range of IT issues. Troubleshoot hardware, software, and networking problems. Administer and support the Microsoft 365 suite. Set up and manage user accounts, access permissions, and support onboarding/offboarding. Build, configure, and maintain hardware such as laptops and desktops. … internal knowledge bases. Key Skills & Experience: Proven experience in a 1st and/or 2nd line IT support role. Strong working knowledge of Microsoft 365 and Windows environments. Solid understanding of networking fundamentals including DNS and DHCP. Hands-on experience supporting and configuring hardware. Excellent communication skills ...

Line support across hardware, software, networking, and telecoms. Diagnose and resolve issues with laptops, desktops, mobile devices, printers, and peripherals. Support Windows OS, Microsoft 365, Active Directory, and enterprise applications. Install, configure, and maintain telecommunications systems including VoIP and mobile device management. Use ITSM tools (ServiceNow, Remedy … build strong, trusted relationships. What we're looking for Experience in a 1st or 2nd Line IT support role. Strong understanding of Windows OS, Microsoft 365, and Active Directory. Knowledge of networking technologies including TCP/IP, DNS, DHCP, VPNs, and LAN/WAN. Familiarity with VoIP ...

Line support across hardware, software, networking, and telecoms. Diagnose and resolve issues with laptops, desktops, mobile devices, printers, and peripherals. Support Windows OS, Microsoft 365, Active Directory, and enterprise applications. Install, configure, and maintain telecommunications systems including VoIP and mobile device management. Use ITSM tools (ServiceNow, Remedy … build strong, trusted relationships. What we’re looking for Experience in a 1st or 2nd Line IT support role. Strong understanding of Windows OS, Microsoft 365, and Active Directory. Knowledge of networking technologies including TCP/IP, DNS, DHCP, VPNs, and LAN/WAN. Familiarity with VoIP ...

across hybrid environments, supporting on-premises systems and cloud platforms such as Azure, AWS, and Google Cloud. Administer cloud services including Azure cloud resources, Microsoft 365 (Teams, Exchange, SharePoint, etc.), and associated identity and security configurations. Maintain and enhance enterprise monitoring solutions, including SolarWinds, to ensure proactive … administration. Experience with Veeam for backup, restore, and continuity operations. Proficiency with Azure, AWS, Google Cloud, and wider cloud administration. Strong administration capabilities across Microsoft 365, including Teams, Exchange, and related services. Experience using SolarWinds or similar monitoring tools. Administration and support experience of Citrix environments. Advanced ...

your skills, you’ll be in the right place. What you will be doing: Responding to support requests and managing tickets efficiently. Troubleshooting Windows, Microsoft 365, VPN and connectivity issues. Setting up new users and handling routine system admin tasks. Providing calm, clear support to users with … keeping users updated. What we are looking for: Someone who genuinely enjoys IT support and helping people. Strong troubleshooting skills across Windows 11 and Microsoft 365. Basic networking knowledge such as DNS, DHCP, VPNs and IP addressing. Good written and verbal communication skills. Able to follow processes, work ...

reliable IT environment. What you’ll be doing: Delivering responsive IT support across multiple sitesSetting up and configuring laptops, mobiles, and user accountsSupporting Microsoft 365, AD, Azure, Exchange and general networkingMaintaining systems, software, and security updatesWorking closely with the wider IT team to deliver excellent service About … Experience in a 1st/2nd line IT support or service desk roleStrong Microsoft 365, AD, Azure, Exchange and networking knowledgeCustomer-focused with great communication skillsHappy working in a fast-paced, collaborative environmentFull UK driving licence What’s on offer: Competitive salary + annual employee profit-share ...

Required Skills 8–10+ years in Microsoft 365, with proven delivery of Tenant backups enterprise scale. Deep expertise in Rubrik Enterprise Backup solutions (or other tenant backup software). Strong knowledge of Microsoft 365 architecture and APIs. Experience with large-scale enterprise deployments. Familiarity ...

role supporting the delivery of our digital transformation strategy, with a focus on building scalable, secure, and user-centred solutions using Microsoft technologies. As part of Kent Polices commitment to innovation and public service, you will play a pivotal role in designing, developing, and delivering robust automation solutions using … Power Apps, Power Automate, and related Microsoft 365 technologies. You will lead the technical implementation of our Centre of Excellence (CoE), establish governance frameworks, and ensure the secure and scalable deployment of automation workflows. Working closely with product owners, architects, and delivery partners, you will help shape ...

development. What Youll Do Respond to and resolve IT support requestsvia phone, email, and ticketing system Provide technical support for Windows desktops, laptops, and Microsoft 365 applications Assist with basic network troubleshooting and connectivity issues Escalate complex incidents to 2nd Line or senior engineers Maintain clear … user account management What Youll Bring Experience in 1st Line IT support or a strong understanding of basic IT troubleshooting Familiarity with Windows OS, Microsoft 365, and fundamental networking concepts Strong problem-solving skills and ability to work independently when required Excellent communication and client-focused attitude ...

effectively. Key Responsibilities Provide 1st line technical support for hardware and software issues Log, prioritise, troubleshoot and resolve IT tickets, escalating where appropriate Support Microsoft 365, Windows and basic Active Directory administration Set up and maintain meeting room and AV equipment Deliver IT inductions and support employee … general IT tasks Experience Required Experience in a 1st line IT support or IT service desk role Working knowledge of Windows OS and Microsoft 365 Understanding of IT support principles and ticketing systems Basic knowledge of Active Directory Strong communication skills with the ability to explain technical ...

Engineer – Infrastructure, Backups, DR & Microsoft Stack Salary: Up to £45,000 We’re looking for a GTS Engineer to join a growing technology function and take ownership of resilience, continuity and core Microsoft infrastructure. This is a hands-on role for someone who enjoys improving systems, tightening processes … solving and building strong operational foundations, this role will suit you well. What You’ll Be Doing Owning Disaster Recovery and Business Continuity across Microsoft 365 and Azure Running backup strategies, recovery tests and ensuring robust off-site retention Supporting infrastructure across servers, storage, networking and identity ...

maintain IT infrastructure, networks, and cloud environments. Support Windows and Nix servers, storage and virtualisation platforms. Oversee backups, disaster recovery and system performance. Administer Microsoft 365, Azure, Exchange and SQL environments. Provide 3rd line support and resolve complex technical issues. Ensure IT documentation and processes meet ITIL … standards. About You: Strong knowledge of networking, cloud, domain services and endpoint protection. Experienced with Azure, Microsoft 365, Exchange, SQL and Mimecast. Excellent troubleshooting, communication and problem-solving skills. Full UK driving licence required. This is an exciting opportunity to join a dynamic, forward-thinking company where ...

maintain IT infrastructure, networks, and cloud environments. Support Windows and Nix servers, storage and virtualisation platforms. Oversee backups, disaster recovery and system performance. Administer Microsoft 365, Azure, Exchange and SQL environments. Provide 3rd line support and resolve complex technical issues. Ensure IT documentation and processes meet ITIL … standards. About You: Strong knowledge of networking, cloud, domain services and endpoint protection. Experienced with Azure, Microsoft 365, Exchange, SQL and Mimecast. Excellent troubleshooting, communication and problem-solving skills. Full UK driving licence required. This is an exciting opportunity to join a dynamic, forward-thinking company where ...

weekends Desirable Skills & Experience ITIL Foundation certification Experience using ITSM tools (e.g. ServiceNow, Remedy, Cherwell, ManageEngine) Working knowledge of Microsoft 365 (M365), Active Directory, Entra ID (Azure AD), and user administration Experience supporting infrastructure alerts and incident management processes Proactive approach to continuous learning and technical development ...

project tasks alongside senior engineers. Key Responsibilities Provide 1st line support via phone, email and remote tools Manage starters, leavers and user changes in Microsoft 365 Diagnose and resolve basic hardware and software issues Escalate incidents appropriately to 2nd line and projects teams Maintain ticket accuracy, updates … Real career progression into 2nd line, projects or specialist areas Training, certifications and structured development pathways Exposure to a modern MSP stack (Intune, Autopilot, M365 Security, Ubiquiti, Meraki, etc.) A supportive team environment where hard work is recognised The opportunity to join at an exciting time of growth, with great ...

roadmap by embedding automation and AI into our operations and business. This will involve building AI-powered conversational agents and automating business processes using Microsoft Power Platform tools like Power Apps, Power Automate, and Power Virtual Agents (part of Microsoft Copilot Studio). Their key responsibilities will … Application Development: Develop intelligent business applications with Power Apps, leveraging AI Builder and other tools to enhance functionality. Integration: Integrate Power Platform solutions with Microsoft 365 services (like Teams and SharePoint) and other third-party systems or APIs. Data & AI Integration: Utilize AI Builder and machine learning ...

Analyst | Microsoft Gold Partner Fully Remote (UK) | £40,000 Our client, a Microsoft Gold Partner and dedicated cybersecurity consultancy, is continuing the rapid expansion of its Security Operations Centre. They are seeking someone with a solid grounding in Microsoft technologies who is ready to step fully into … cybersecurity space and develop into a skilled SOC Analyst. This role offers structured development, funded Microsoft certifications, and hands-on experience with modern security tools. Core Responsibilities Serve as an initial responder for potential security incidents, carrying out triage and deciding when escalation is required. Monitor and analyse security ...