Key Responsibilities: Assist the support desk by answering calls, chats, and resolving IT issues Provide excellent service to a varied client base and escalate tickets when needed Work with Microsoft365, Azure, and network troubleshooting Essential Skills & Experience: Strong knowledge of the Microsoft ecosystem (Windows, 365, Azure) Experience with network troubleshooting Attention to detail More ❯
includes: • Providing expertise, advice, assistance, maintenance, and program development for RDD's RIM-compliant SPO site • Identifying and implementing customization of the RDD RIM-compliant SPO site using the Microsoft Power Platform • Preparing for the migration from RDD's shared drive to the RDD RIM-compliant SPO Site, and liaising with DoD network and SPO administrators to troubleshoot and … Computer Science, Information Systems, or a related field, or equivalent military experience • Minimum of 5 years of experience developing, configuring, customizing, and administering SharePoint Online (SPO), particularly within the Microsoft365 environment • 2+ years of experience with the Microsoft Power Platform (Power Apps, Power Automate, Power BI), including creating custom apps, flows, and reports. • Understanding of … infrastructure, permissions, and data governance practices. , • Familiarity with laws, regulations, and guidance that govern records management in the federal government, particularly within a compliance-driven context • Certifications such as: • Microsoft Certified: Power Platform Developer Associate • Microsoft Certified: Power Platform Solution Architect Expert • Microsoft Certified: Teams Application Developer Associate • CompTIA Security Plus QualX Corporation is an equal opportunity More ❯
well as working with 1st line technicians Key Responsibilities Provide 2nd line technical support via phone, email, and remote tools. Troubleshoot and resolve escalated issues efficiently and professionally. Support Microsoft365, Windows Server, Active Directory, and networking technologies. Assist with IT projects including system upgrades, migrations, and installations. Collaborate with 1st line helpdesk and field engineers to … Need Experience in a 2nd line support role, ideally within an MSP, school, SME or similar environment. Strong knowledge of Microsoft technologies (Windows 10/11, Server 2016+, M365, and ideally Azure AD). Good understanding of networking (DNS, DHCP, firewalls, VPNs). Excellent communication and customer service skills. A proactive, problem-solving mindset with a passion for technology. More ❯
Sevenoaks, Kent, England, United Kingdom Hybrid / WFH Options
Franklin Bates
to senior leaders with a logical, consistent approach to problem solving and excellent communication skills. Skills required for the IT Support Analyst role include: Windows based desktops and laptops Microsoft365 administration (Azure, Exchange, Teams, SharePoint) Active Directory, DHCP, DNS, Radius and Group Policies Window Server, SQL server and VMWare Backup systems and disaster recovery tools This More ❯
Exeter, Devon, United Kingdom Hybrid / WFH Options
Manchester Digital
professional development both on the job & with dedicated training time & paid qualifications. Proactively reviewing the Incident and Task queues and taking ownership ofsupportrequests. Supporting modem Windows desktop, hardware lifecycle, M365, and wider aspects of End user computing in the Met Office Administering and updating policies, procedures, andsupportdocumentation Show an awareness of developing process efficiency and common ways in which processes … modern Enterprise environment, with examples of your experience in at least four of the following technical domains: -ITSM Tool usage for Incident Management, and workign in an ITIL framework. -Microsoft Operating Systems support (Windows 10,11 or Windows Server 2016, 2019, 2022) -Hardware installation andsupport(Laptop builds & upgrades, Mobile Devices, Printers) -ActiveDirectory tools (ADUC, Group Policy, AD Object Management … Package, deploy and lifecycle of software, i.e. SCCM, InTune) -Asset management & lifecycle, maintaining secure configuration and accurate information & controlling IT assets -Microsoft365 & modern desktop management - M365, Intune,Defender, Teams PSTN 2. Keep evolving - Logical, methodical, and with excellent attention to detail. Fast learner with an aptitude for quickly understanding and solving technical problems unaided. Knows when More ❯
Client Systems Integration: Contribute to the overall design, installation, maintenance, and client integration with company networks. Identity and Account Management: Administer user and group management through MicrosoftOffice365 and Exchange Online (mailbox and group management). Issue Documentation and Knowledge Sharing: Log maintenance activities, compile knowledge base entries, and document resolutions through the company's internal … ticketing and knowledge base systems. Video Conferencing Support: Diagnose and resolve video conferencing issues with Microsoft Teams, Zoom Rooms, and general A/V hardware. Client Support via Ticketing System: Use the internal ticketing system (Freshservice) to monitor, react to, and follow up on service tickets. Virtual Desktop Administration: Provide administration and troubleshooting support for virtual desktop environments using … Abilities: LAN network topology, protocols, and troubleshooting techniques. Active Directory, security groups, domain administration, and Azure integration. Systems including, but not limited to: Windows 11, Mac OS, iOS, Office365, Google Workspace. Key applications such as MicrosoftOffice365, Adobe Creative Suite, AutoCAD, and tax-related software (e.g., CCH Tax Suite). Hardware systems (modern More ❯
and staying hands-on across a broad tech stack. Key Responsibility: Supporting and managing escalated issues across 2nd and 3rd Line levels Windows Server OS, Active Directory, Group Policy Microsoft365 Suite including SharePoint, Intune, Exchange Online Some Azure exposure (hybrid preferred), familiarity with AWS a bonus Virtualisation: Hyper-V, VMware Networking: TCP/IP, DNS, DHCP … client once a week, representing the MSP and delivering top-tier support Key Requirements: A well rounded engineer with experience in a fast-paced MSP environment. Solid knowledge of M365, networking, and Windows server environments Comfortable with firewalls, particularly WatchGuard Strong client-facing skills and a problem-solving mindset Excellent communication and organisational abilities Confident being an escalation point in … the team Desirable: Available to interview W/C 28th July & Immediate start Microsoft certifications Experience using Autotask ticketing system More ❯
and staying hands-on across a broad tech stack. Key Responsibility: Supporting and managing escalated issues across 2nd and 3rd Line levels Windows Server OS, Active Directory, Group Policy Microsoft365 Suite including SharePoint, Intune, Exchange Online Some Azure exposure (hybrid preferred), familiarity with AWS a bonus Virtualisation: Hyper-V, VMware Networking: TCP/IP, DNS, DHCP … client once a week, representing the MSP and delivering top-tier support Key Requirements: A well rounded engineer with experience in a fast-paced MSP environment. Solid knowledge of M365, networking, and Windows server environments Comfortable with firewalls, particularly WatchGuard Strong client-facing skills and a problem-solving mindset Excellent communication and organisational abilities Confident being an escalation point in … the team Desirable: Available to interview W/C 28th July & Immediate start Microsoft certifications Experience using Autotask ticketing system More ❯
Burton-on-Trent, Staffordshire, England, United Kingdom Hybrid / WFH Options
Crimson
travel to the Burton head office for meetings is expected. Key skills and responsibilities, Extensive experience working with and supporting Microsoft technologies, software, and operating systems, including D365, O365, Active Directory, Exchange, Windows 10/11, Server 2016+, Azure, Intune, BitLocker, and the Power Platform. In-depth expertise in PC hardware setup and configuration. Solid understanding of networking concepts … devices within enterprise environments. Jamf Pro Familiar with the ITIL framework and incident/problem management processes. Experienced in supporting hybrid work environments, including remote troubleshooting via tools like Microsoft Endpoint Manager or TeamViewer. Knowledgeable about device lifecycle management, including imaging, deployment, and asset tracking. Exposure to mobile device management (MDM) and BYOD policy implementation. ITIL certification or working … knowledge of ITIL best practices. Certifications: MS-101 - Microsoft365 Mobility and Security; AZ-900 Interested?! Send your up-to-date CV to Dean Sadler-Parkes at Crimson for review. Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers. More ❯
monthly socials in each region, and regular lunches to catch-up with teams on site. As a Power Platform Consultant, you are a Software Developer with a focus on Office365 & Microsoft Azure, the Power Platform, SharePoint Framework, Microsoft Teams - Application Development and other similar products. Day to day responsibilities: Implement solutions to process improvement requirements of clients, primarily … based on Microsoft Power Platform-based technologies, with guidance from Senior Consultants Develop process flows, forms and solution configurations. Develop PowerShell Scripts to facilitate SharePoint migrations and other related tasks Involve in different activities of projects such as requirements gathering, analysing, and documenting business/functional procedures. Perform tests according to a given test plan and document results Work … technology changes Qualifications Essential At least six years of prior IT experience as a developer. Microsoft Power Apps, Power Automate and Power BI Familiarity with SharePoint and Office365 environments and capabilities NET Framework, ASP.NET, C#, JavaScript Soft skills: You have a problem-solving attitude Ability to work in teams and individually when needed Up-to-date More ❯
Worcester, Worcestershire, England, United Kingdom
Chapman Tate Associates
of operations across the business. What You’ll Be Doing Providing end-to-end IT support across the company’s infrastructure Monitoring and managing Windows environments (including Azure AD & Microsoft365) Handling network protocols—particularly DHCP and DNS configuration and troubleshooting Working closely with … internal teams to solve issues quickly and efficiently Supporting on-site hardware, software installations, and updates What We’re Looking For Strong understanding of Microsoft technologies: Windows OS, M365, Azure Solid experience with DHCP and DNS Knowledge of networking fundamentals Great interpersonal skills and the ability to work independently Willingness to work fully on-site in Worcester Monday-Friday More ❯
understanding of Group Policy, DNS and DCHP fault finding Dealing with WAN, remote connectivity, VIOP systems, VPNs and network security Firewall/Network installations and fault finding (Sophos, Cisco) Microsoft SharePoint and Teams migrations Knowledge of Cyber Security best practices Dealing with customers - customer service skills Active directory Fault tolerant networks Windows Desktop operating systems Cloud Services - Microsoft365, Backup solutions, Disaster recovery. MS Exchange MS SQL … Server Terminal Server Hardware build and Installation Experience in providing IT support services to a broad customer base. Supplying hardware and software specification Providing support to service desk Supporting Office365, OneDrive, SharePoint Key Responsibilities: Implementation of new projects including Servers, Networking devices and Firewalls Provide Level 2 problem escalation, support and troubleshooting within company SLAs Backfill to Level 1 support More ❯
understanding of Group Policy, DNS and DCHP fault finding Dealing with WAN, remote connectivity, VIOP systems, VPNs and network security Firewall/Network installations and fault finding (Sophos, Cisco) Microsoft SharePoint and Teams migrations Knowledge of Cyber Security best practices Dealing with customers - customer service skills Active directory Fault tolerant networks Windows Desktop operating systems Cloud Services - Microsoft365, Backup solutions, Disaster recovery. MS Exchange MS SQL … Server Terminal Server Hardware build and Installation Experience in providing IT support services to a broad customer base. Supplying hardware and software specification Providing support to service desk Supporting Office365, OneDrive, SharePoint Key Responsibilities: Implementation of new projects including Servers, Networking devices and Firewalls Provide Level 2 problem escalation, support and troubleshooting within company SLAs Backfill to Level 1 support More ❯
configure and implement various IT solutions and services. Troubleshoot and fix various IT hardware related issues, including liaising with 3rd vendors through to resolution. Troubleshoot, diagnose, and fix most Microsoft technologies (Cloud & On Premise) as well as third party applications/systems. Work directly with senior engineers, to resolve complex issues as well as assist in project roll outs. … years of experience in 1st line support. Microsoft Windows 10,11 and MacOS, iOS and Android and printers. Microsoft Server 2012, 2016, 2022 MicrosoftOffice365 Exchange & One Drive Microsoft Active Directory, Group Policy, DHCP and DNS An understanding of Wireless network technologies (UniFI) Understanding of SIP/IP Telephone Systems Understanding of Enterprise … a self-starter and have excellent time keeping management skills. Be organized, planful and prioritize varied workloads and work to strict deadlines. Knowledge of SharePoint. Desirable Certifications (Not Essential) Microsoft Certifications; Good understanding of Security; Firewalls/UTMs; Virtualsiation technologies; Hyper-V; VMware ESX; vSphere; vMotion configuration, management and support. Other skills and requirements. A great attitude! Good customer More ❯
configure and implement various IT solutions and services. Troubleshoot and fix various IT hardware related issues, including liaising with 3rd vendors through to resolution. Troubleshoot, diagnose, and fix most Microsoft technologies (Cloud & On Premise) as well as third party applications/systems. Work directly with senior engineers, to resolve complex issues as well as assist in project roll outs. … years of experience in 1st line support. Microsoft Windows 10,11 and MacOS, iOS and Android and printers. Microsoft Server 2012, 2016, 2022 MicrosoftOffice365 Exchange & One Drive Microsoft Active Directory, Group Policy, DHCP and DNS An understanding of Wireless network technologies (UniFI) Understanding of SIP/IP Telephone Systems Understanding of Enterprise … a self-starter and have excellent time keeping management skills. Be organized, planful and prioritize varied workloads and work to strict deadlines. Knowledge of SharePoint. Desirable Certifications (Not Essential) Microsoft Certifications; Good understanding of Security; Firewalls/UTMs; Virtualsiation technologies; Hyper-V; VMware ESX; vSphere; vMotion configuration, management and support. Other skills and requirements. A great attitude! Good customer More ❯
Gloucester, Gloucestershire, South West, United Kingdom
Data Careers
Salary: £32 - 34K + a range of UK Employee Benefits including excellent Pensions scheme Key skills: Active Directory, Exchange, Windows 10/11, Intune, MS Office 2016 and 365, Outlook, SharePoint, ITIL Our client is a high-profile organisation with a successful Service Desk team delivering first class frontline support service to their Users. This is a hands … phone, self-service portal, and occasional in-person walk-ups. Troubleshoot and resolve incidents related to desktop, laptop, network, and application issues. Support users with Windows 10/11, MicrosoftOffice 2016/365, Outlook, SharePoint, and other standard tools. Log and manage support tickets in the organisation's ITSM tool (IFS Assyst). Escalate issues in … articles and standard operating procedures. Skills and Experience: Proven experience in a Service Desk or 1st/2nd Line IT Support role. Strong knowledge of: Windows 10/11 Microsoft365 (Outlook, Office, SharePoint) Active Directory and Exchange Management Console Intune device management Good understanding of ITIL-based processes (incident, change, problem, configuration). Excellent communication skills More ❯
will I be doing? Supporting and rolling out corporate self-booking tools and online reports Delivering tech training and presentations to clients and teams Assisting with MicrosoftOffice365, intranet maintenance, and IT troubleshooting Working closely with suppliers and internal stakeholders to streamline solutions Helping with operations and ensuring the smooth running of client travel systems Online … communicating with people You might have worked in travel, customer support, or tech-ideally all three Naturally organised and proactive with great attention to detail Familiar with tools like Microsoft365, HTML or online booking systems (or eager to learn) Comfortable presenting to clients and solving problems on the fly Positive, self-motivated, and happy managing several More ❯
role focuses on managing and modernizing enterprise cybersecurity platforms, with a strong emphasis on Zscaler technologies (ZIA, ZPA, ZDX) and broader Secure Access Service Edge (SASE) implementations within a Microsoft-based environment. The ideal candidate will have hands-on experience with security tools across cloud, endpoint, network, and identity domains. This role supports operations, troubleshooting, and integration efforts for … secure web gateway, email security, IDPS, firewall, SIEM, and identity protection tools. Responsibilities include policy configuration, SAML integrations, monitoring, and user onboarding for Zscaler platforms. Integrate security tools with Microsoft platforms such as Azure AD, Conditional Access, Intune, and Microsoft Defender. Write and maintain technical documentation (SOPs, change records) and automate routine tasks using scripting (PowerShell, Python, Bash … Preferred Qualifications: Experience in highly regulated environments. Familiarity with DNS-layer protection, threat analytics platforms, and Zero Trust architecture. Exposure to tools such as CrowdStrike, Office365, Microsoft Defender, and Intune. Relevant certifications such as Zscaler Certified Administrator, Security+, CySA+, GSEC, Microsoft SC-300, CCNP Security, PCNSE, or Splunk Certified Architect. Other Requirements: Ability to successfully More ❯
This position involves managing and modernizing enterprise cybersecurity platforms, with a strong focus on Zscaler technologies (ZIA, ZPA, ZDX) and broader Secure Access Service Edge (SASE) implementations within a Microsoft-based environment. The ideal candidate has hands-on experience with security tools across cloud, endpoint, network, and identity domains. This role supports operations, troubleshooting, and integration efforts for tools … secure web gateway, email security, IDPS, firewall, SIEM, and identity protection tools; responsibilities include policy configuration, SAML integrations, monitoring, and user onboarding for Zscaler platforms. Integrate security tools with Microsoft platforms such as Azure AD, Conditional Access, Intune, and Microsoft Defender. Write and maintain technical documentation (SOPs, change records) and automate routine tasks using scripting (PowerShell, Python, Bash … experience: Experience in federal or regulated environments. Familiarity with DNS-layer protection, threat analytics platforms, and Zero Trust architecture. Exposure to tools such as CrowdStrike, Office365, Microsoft Defender, and Intune. Relevant certifications such as Zscaler Certified Administrator, Security+, CySA+, GSEC, Microsoft SC-300, CCNP Security, PCNSE, or Splunk Certified Architect. Clearance: Must be eligible to More ❯
Basingstoke, Hampshire, United Kingdom Hybrid / WFH Options
Castle Trust Group
understanding of the Windows Server, Linux and desktop operating systems. Strong knowledge in Core Services - Active Directory, EntraID, File Services, DNS, DHCP, GPO's, PKI etc Comprehensive understanding of M365 and InTune Strong understanding of Private/Public clouds, such as Hyper-V, Azure, AWS and GCP Comfortable with PowerShell scripting Knowledge & experience of vulnerability management tooling such as Qualys More ❯
keeping up with the future of Legal tech - we're shaping it. As an early adopter of cutting-edge AI tools like Co-pilot and Legora, and a proud Microsoft Frontier Client, we're redefining what's possible in the legal sector. The Legal Applications Architect will lead the consolidation of our application portfolio, creating an executable applications migration … Computer Weekly Partnership with Legora Article: DWF agrees partnership with Legora to deliver AI-powered legal operations DWF Group MS CoPilot Article: DWF boosts productivity and client experience with Microsoft365 Copilot Microsoft Customer Stories Responsibilities Application Portfolio Mapping - responsible for cataloguing all enterprise applications, documenting each system's purpose, capabilities, technology stack, ownership, and interdependencies. More ❯
per week Mon-Fri (between the hours of 8:45-5:15) | Admin/Diary Management | Working Closely With MD | Fresh/Human Approach to IT | MicrosoftOffice365 Our client is actively seeking an experienced Executive Assistant to work closely with the Managing Director, supporting him with day to day administrative duties. The role is working … A personable individual with a customer-focused approach to clients A proactive problem solver who can identify issues before/or soon after they arise A working knowledge of Microsoft365 Full UK Driving license (due to location) LIGHTHOUSE PERSONNEL LTD ARE A RECRUITMENT AGENCY WORKING ON BEHALF OF A CLIENT. PLEASE NOTE WE RECEIVE A LARGE More ❯
time and will be responsible for delivering a varied portfolio of projects, continuing the progress made in the journey to modernising systems and digital transformation. Previous experience of leading Microsoft365 adoption, Microsoft Dynamics, Smarter Working, Corporate Intelligence, and Corporate Systems replacement projects would be an advantage. As an ICT Project Manager you will be expected … Applicant Essential: • Excellent knowledge of project management techniques: including stakeholder management, RAID management, benefit management and change control. • Understanding of agile project management concepts and techniques. • Demonstrable experience in Microsoft Dynamics CRM. • ITIL Service Management framework. • Ability to identify and effectively manage risks, assumptions, issues, dependencies, benefits, and change control. • Experience of managing cross-functional teams to successfully develop More ❯
Supporting cloud migrations, system upgrades and network refreshes Helping define technical best practice and shaping long-term IT strategies for customers Skills & Experience – Ideally you’ll have experience with: Microsoft365 – including Exchange Online, SharePoint, Teams & Intune Windows Server (2012 – 2022) – AD, Group Policy, DNS/DHCP Azure – including migration, identity (AAD), storage, and virtual machines Hyper … and/or VMware – for server virtualisation Networking – switches, routers, firewalls (e.g., DrayTek, TP-Link, Cisco) Backup solutions – Acronis, Macrium Reflect or similar Email security & filtering – e.g., Hornetsecurity, 365 Defender IT Security & Anti-virus – general awareness of endpoint protection and system hardening Hardware support – including desktops, laptops, printers and VoIP phones Experience working with RMM platforms (e.g., N … delivering solutions on-site What’s on offer: £40,000 – £45,000 depending on experience Clear route to more senior technical or architectural roles Investment in training and certifications (Microsoft, Azure, etc.) Close-knit, down-to-earth team environment with real autonomy On-site role based in Hereford, with local travel to customer sites Benefits package including pension, holidays More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hargreaves Lansdown
Occasionally overseeing and managing contractor installations out of core business hours. About You 4 Years previous experience in an IT Technical support role. Excellent knowledge of MicrosoftOffice365 and MS Operating Systems Understanding of ITIL (ITIL foundation is desirable) Great working knowledge of Microsoft Intune. Use of and understanding of IT Tools, Active Directory, Azure … when dealing with changing requirements and priorities. Able to resolve issues or come up with a workaround while under pressure. Desirable Technologies: Experience using ITSM tools such as ServiceNow Microsoft Autopilot Microsoft Defender JAMF Apple Mac OSX Apple iOS Microsoft Teams Rooms Networking technologies such as TCP/IP, VLANs. Interview process 1 Stage Interview (50min on More ❯