crucial that we interact with customers in a professional manner and comply with our Service Level Agreements (SLAs). Setup of new users in Active Directory, Entra and 365 VOIP phone setup and configuration (training to be provided) Document and log all inquiries in the helpdesk system, ensuring each ticket is updated and prioritised accordingly. Resolve first and … years' and recent experience in IT support roles A logical thinker who is driven, works well in a team and wants to excel in an IT support based role. Microsoft Windows Servers (including Active Directory, Group Policies, DHCP, DNS etc.) Windows and Mac operating systems Microsoft365 Services including Exchange Online, SharePoint, Teams and OneDrive MicrosoftMore ❯
crucial that we interact with customers in a professional manner and comply with our Service Level Agreements (SLAs). Setup of new users in Active Directory, Entra and 365 VOIP phone setup and configuration (training to be provided) Document and log all inquiries in the helpdesk system, ensuring each ticket is updated and prioritised accordingly. Resolve first and … years' and recent experience in IT support roles A logical thinker who is driven, works well in a team and wants to excel in an IT support based role. Microsoft Windows Servers (including Active Directory, Group Policies, DHCP, DNS etc.) Windows and Mac operating systems Microsoft365 Services including Exchange Online, SharePoint, Teams and OneDrive MicrosoftMore ❯
project support, and hands-on troubleshooting. Key Responsibilities Provide first-level, hands-on support for employees in the London office and remotely across global locations Install, configure, and troubleshoot Microsoft Windows systems, software, and hardware Support and troubleshoot Mac OS devices in a managed environment Troubleshoot Active Directory, Exchange, and Microsoft365 environments Support peripheral devices … efforts to improve support processes and user experience Qualifications 2-3 years of hands-on IT support experience (Tier 1 or similar) Strong knowledge of Microsoft Windows, Office365, Active Directory, and Exchange Proven experience supporting Mac OS environments Knowledge of Kandji or similar Mac device management tools - an advantage Excellent troubleshooting skills and a proactive problem More ❯
learn the latest technical best practices to improve efficiency Escalation of tickets to our L2 and L3 engineers as per our escalation process Skills & Experience Good knowledge in supporting Microsoft365 tech stack Basic Microsoft Azure Active Directory Basic understanding of cyber security concepts and solutions Demonstrate excellent communication skills, both written and verbal At least … by our culture and commitment to serving customers. Businesses work with us because we take the complex and make it simple. We help customers harness the power of the Microsoft Cloud. Our managed technology services get the right balance of cloud platforms and traditional IT working together for them. From strategy and design, to delivery and support, our team … of technical experts work 24/7, 365 days a year, empowering businesses with the cloud advantage. More details on our company can be found on ourcareers page More ❯
delivering CRM solutions and systems projects. Key Responsibilities Act as an escalation point for 2nd/3rd line support issues, resolving complex incidents quickly and effectively. Support and administer Microsoft365, Windows Server, Active Directory, networking, and virtualisation technologies. Lead CRM-related projects, including implementations, upgrades, and system integrations. Build and maintain CRM workflows, automations, and reporting … and deliver system enhancements. Skills & Experience Required Proven background in 2nd/3rd line IT support within a professional environment. Strong knowledge of Microsoft technologies (Windows Server, Office365, Active Directory, Azure). Solid understanding of networking fundamentals (switches, routers, firewalls, VPNs). Hands-on experience with virtualisation platforms (VMware or Hyper-V). Previous experience delivering … CRM projects (Salesforce, Dynamics 365, or similar). Skilled in managing CRM integrations, workflow design, and automation. Strong problem-solving skills with the ability to manage multiple priorities. Excellent communication skills, able to explain technical solutions clearly to non-technical stakeholders. Benefits Salary up to £60,000 per annum (DOE). On-site role in a central London More ❯
Visiting client sites to provide on-the-ground support (mileage reimbursed). Staying up-to-date with new technologies and helping clients navigate IT changes. Essential Skills: Experience in Microsoft Stack: Windows & Office, Windows Server (Active Directory, Group Policy, Hyper-V). Microsoft365: Administration of Exchange, SharePoint, OneDrive, Teams, and Entra ID. Networking: TCP/ More ❯
Salford, Lancashire, England, United Kingdom Hybrid / WFH Options
LIMA Networks LTD
this role, you have proven experience, supported by technical accreditations or proven hands-on expertise, in supporting and troubleshooting Modern Workplace solutions. Your skills span a wide range of Microsoft technologies, including Azure Subscription administration, Azure Virtual Desktop, Virtual Machines, and Networking/VPN. You’re proficient in Microsoft365 applications, Exchange Online, and on-premise … with Exchange Hybrid setups, and Microsoft Teams Administration. You also have experience with Microsoft Enterprise Mobility + Security and Microsoft Endpoint Management/Intune. Benefits: Joining our team comes with a range of benefits designed to enhance your work experience and well-being: Time to relax with 25 days' holiday (pro rata for part-time employees), plus More ❯
IT omgeving kunnen we het verschil maken. Je hebt een volwaardige opleiding genoten binnen toegepaste IT of aantoonbare ervaring in een vergelijkbare functie. Je hebt een eerste ervaring met Microsoft365, Windows Server en Windows 10/11 . Kennis van Microsoft Intune, Citrix en Microsoft Azure is een pluspunt maar geen must. Je hebt More ❯
Telford, Shropshire, West Midlands, United Kingdom
Muller Dairy
Requirements Education: Bachelors degree. Languages: English (required); German (beneficial). Experience: 3+ years in business/system analysis, IT systems design, and project management. Technical Skills: Strong proficiency in M365, Microsoft Visio, and Microsoft Project. Skilled in ITIL, data analysis tools, and business process modelling. S oft Skills: Excellent communication and interpersonal skills. Creative problem-solving and customer More ❯
user experience. It would suit an IT Support Analyst with 12 months+ experience providing 1st/2nd line support. It would suit someone with the following skills: Knowledge of Microsoft Azure Expertise with Microsoft365, including user support for Outlook, Teams, OneDrive, SharePoint, and Excel An understanding of networkg (including Active Directory, DNS, DHCP etc.) Familiar More ❯
Microsoft Support Engineer with SKYPE Expertise - Must have an active DV Clearance or an SC Clearance and you will be sponsored to attain your DV Overview of the Microsoft Support Engineer role We are seeking a highly skilled Microsoft Support Engineer to provide expert technical support across security domains. This is a hands-on role requiring L3 …/L4 experience, where you will take ownership of incidents and deliver effective solutions in a complex environment. Key responsibilities of the Microsoft Support Engineer Install, configure, and deploy Microsoft servers, clients, and infrastructure in on-premises environments Troubleshoot and resolve complex technical issues across Microsoft products including Skype , Exchange , and SharePoint Support the deployment of security … environments Skills required for the Microsoft Support Engineer Expertise in Microsoft products such as Skype for Business , Exchange , and SharePoint Experience with Microsoft technologies including Office365 Strong networking knowledge including TCP/IP, DNS, and DHCP Proficiency in PowerShell scripting Excellent troubleshooting, problem solving, and communication skills Understanding of security and compliance best practices More ❯
enjoys working in a collaborative team environment. Essential Skills & Experience Degree in Information Technology, Computer Science, or equivalent experience. Solid IT support with senior-level responsibilities. Strong knowledge of Microsoft Windows Server, Active Directory, and Azure. Hands-on experience with Microsoft365, Intune, and related cloud services. Solid networking and hardware troubleshooting skills. Excellent communication and … problem-solving abilities. A customer-focused mindset with a proactive approach. Desirable (Nice to Have) Relevant certifications (eg, CompTIA Network+, Microsoft Azure Administrator Associate). Familiarity with ITIL service management practices. Experience with virtualization technologies (VMware, Hyper-V). More ❯
in a collaborative team environment. Essential Skills & Experience Degree in Information Technology, Computer Science, or equivalent experience. 5+ years in IT support with senior-level responsibilities. Strong knowledge of Microsoft Windows Server, Active Directory, and Azure. Hands-on experience with Microsoft365, Intune, and related cloud services. Solid networking and hardware troubleshooting skills. Excellent communication and … problem-solving abilities. A customer-focused mindset with a proactive approach. Desirable (Nice to Have) Relevant certifications (e.g., CompTIA Network+, Microsoft Azure Administrator Associate). Familiarity with ITIL service management practices. Experience with virtualization technologies (VMware, Hyper-V). Why Join Us? A chance to take ownership and shape IT operations in a growing environment. Opportunities to develop your More ❯
South East London, London, England, United Kingdom
Adecco
in a collaborative team environment. Essential Skills & Experience Degree in Information Technology, Computer Science, or equivalent experience. 5+ years in IT support with senior-level responsibilities. Strong knowledge of Microsoft Windows Server, Active Directory, and Azure. Hands-on experience with Microsoft365, Intune, and related cloud services. Solid networking and hardware troubleshooting skills. Excellent communication and … problem-solving abilities. A customer-focused mindset with a proactive approach. Desirable (Nice to Have) Relevant certifications (e.g., CompTIA Network+, Microsoft Azure Administrator Associate). Familiarity with ITIL service management practices. Experience with virtualization technologies (VMware, Hyper-V). Why Join Us? A chance to take ownership and shape IT operations in a growing environment. Opportunities to develop your More ❯
migration. Participate in planning and strategy meetings. Provide technical support and guidance to team members. Maintain an up-to-date knowledge of migration best practices and technologies. Technical Stack: Microsoft365: Exchange Online, SharePoint Online, OneDrive, Microsoft Teams. Azure: Azure Entra ID, Azure Virtual Desktop, Azure Storage, Azure Networking. SaaS Applications: Integration with third-party SaaS … applications. Migration Tools: Azure Migrate, ShareGate, BitTitan MigrationWiz. Security Tools: Microsoft Defender for Endpoint, Azure Security Centre. Project Management Tools: Microsoft Project, Jira, Trello. Profile Tenant Migration: Plan and execute migration of 12 office tenants, ensuring seamless transfer of data, emails, and MS Teams. SaaS Integration: Identify and integrate business applications into the MS365 environment, ensuring all nitty More ❯
who is comfortable with offering their opinions in a constructive manner. Technical Skills: Windows Server 2012/2016/2019/22 Windows 10 and 11 Active Directory support Office365MicrosoftOffice: Desktop versions LAN & WAN technologies and protocols, including VLAN, wireless, DNS and DHCP. MIS (experience will be useful but not essential) Experience with Azure AD and some More ❯
Ribchester, Preston, Lancashire, England, United Kingdom
Be-IT Resourcing
technology with customers from variety of industries solving 1 st and 2 nd line incidents, requests, and problems remotely. You should be confident and skilled across the following areas: Microsoft365 Suite: Exchange, SharePoint, Teams, Intune, Azure AD Networking Fundamentals: VPN configuration and troubleshooting DNS, DHCP Basic firewall management Security & Endpoint Protection: Antivirus troubleshooting and deployment RMM More ❯
mandatory, no exceptions) • U.S. Citizenship (required for all federal positions) • 3+ years of IT help desk experience, including at least 1 year providing Tier II support • Strong knowledge of Microsoft Windows OS, Microsoft365, Outlook, Teams, and standard desktop applications • Familiarity with Active Directory, DNS, DHCP, and basic network troubleshooting • Experience using ticketing and IT service More ❯
equivalent experience • 4 years experience supporting or developing SharePoint/web platforms in business environment • Knowledge of HTML, CSS, JavaScript, Power Platform, and SharePoint Online design tools Preferred Certifications: • Microsoft365 Certified: Teams Administrator Associate • Microsoft Certified: Power Platform Developer Associate • Microsoft Certified: SharePoint Administrator Associate • Section 508 Trusted Tester certification for accessibility compliance More ❯
Mansfield, Nottinghamshire, East Midlands, United Kingdom
Nextech Group Limited
support queries via phone, email, and in person. Diagnose and resolve hardware, software, and network issues. Set up and configure desktops, laptops, printers, and mobile devices. Provide support for Microsoft365, Windows 10/11, and business applications. Manage user accounts, permissions, and password resets in Active Directory. Escalate more complex issues to 2nd/3rd Line … and system maintenance. What You'll Bring Previous experience in an IT support or service desk role (1st Line). Good knowledge of Microsoft environments (Windows OS, Office365, Active Directory). Basic networking knowledge (DNS, DHCP, TCP/IP). Strong problem-solving and troubleshooting skills. Excellent communication skills with a customer-focused approach. Ability to More ❯
Glasgow, Glasgow City, City of Glasgow, United Kingdom
Kura (CS) Ltd
and professional development we also provide a comprehensive package of benefits which include a loyalty award scheme, an employee assistance program, enhanced maternal and paternity pay, and more. Requirements: Microsoft365 , Azure certification or equivalent Experience with cloud networking technologies Familiarity with security compliance and standards such as GDPR, ISO 27001, NIST, etc. IT Degree advantageous. A … Line Support Engineer/Infrastructure & Network level. At least 2 years IT experience within in a contact centre environment. Excellent Microsoft administration skills to include Azure AD, Intune, O365, Entra, Exchange, SharePoint. … Excellent experience of infrastructure components like Networking, Server platforms, storage, application structure (2-tier, 3-tier), Identity, Security (Encryption, PKI), load balancing. Experience of administration and troubleshooting within Office365, Azure, Active Directory, Intune, Entra Experience in working with telephony platforms and networks. Next steps If you want to be part of a team where you will have More ❯
Employment Type: Permanent
Salary: £50000 - £55000/annum Bonus, pension, perk scheme and mor
with Team Lead to implement designated standards across customer base to improve service delivery. Resolution of incidents related to, but not limited to the following: Mail Application/Office365 issues Firewall Issues including but not limited to SSLVPN, Site to Site VPN, Access Rules Troubleshooting & Assessment of backup/disaster recovery solutions to ensure data retention and … Windows Servers Experience troubleshooting network configuration and hardware issues Experience troubleshooting server hardware issues Knowledge and experience with Microsoft Server and Workstation Technologies Knowledge and experience with Office365 and Azure Excellent written and oral communication skills Ability to articulate technical information and convey to non-technical people Excellent customer service skills Ability to follow previously documented … to work after hours when necessary or for on call rotation if applicable Must be able to work effectively in a team environment as well as alone Preferred: MS102: Microsoft365 Administrator AZ800/801: Windows Server Hybid Core Infrastructure MCSA: Server Administrator or above VCA/VCP More ❯
context Experience of installing, maintaining, supporting and using computer hardware and software Experience of working on and managing projects to achieve agreed objectives/outcomes Strong working knowledge of Microsoft Windows PC and Server operating systems Strong working knowledge of Microsoft Active Directory and Group Policy Knowledge of cloud-based services such as Microsoft365More ❯
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Nextech Group Limited
infrastructure, applications, and networks - no two days are the same. What you'll be doing Escalation point for 1st Line issues, ensuring problems are resolved quickly and effectively. Supporting Microsoft365, Windows Server, Active Directory, and end-user devices. Troubleshooting networking technologies (LAN/WAN, firewalls, switches, routers, VPNs). Maintaining and optimising critical systems that keep … re looking for Proven experience in 2nd Line IT Support (manufacturing or fast-paced environments a bonus). Solid knowledge of Microsoft technologies (Windows 10/11, Server, O365, AD). Networking know-how - TCP/IP, DNS, DHCP, VPNs, firewalls. Strong troubleshooting skills with a proactive approach. Excellent communication skills - able to support colleagues at all levels. Full More ❯
Rotherham, South Yorkshire, England, United Kingdom
Elevate Technology Group Ltd
with a leading manufacturing business in Rotherham, looking to add a Business Systems Analyst to their team. This is a varied role, working across both manufacturing-specific applications and Microsoft business tools, with excellent opportunities for training and career development. You don’t need to be an expert already, this is an ideal role for someone with a background … learn. Key Responsibilities: - Support and maintain manufacturing applications including ePS (Tharstern), Kiwiplan, Corrugator Scheduling - Provide day-to-day support for Microsoft Dynamics CRM, SharePoint, Power Automate, and Office365 - Troubleshoot and resolve application issues, ensuring minimal downtime for the business - Work with colleagues across departments to gather requirements and implement system improvements - Assist with system upgrades, configuration … with external vendors and service providers to maintain system performance Technical Environment Includes: - Manufacturing Busines Systems: ePS (Tharstern), Kiwiplan, Corrugator Scheduling - Microsoft Dynamics CRM, SharePoint, Power Automate, Office365 - ERP and reporting systems within a manufacturing environment - Windows Server and Active Directory (user/admin tasks) - Remote access tools and third-party applications This is a fantastic More ❯