slough, south east england, united kingdom Hybrid / WFH Options
CLOUDMIGRATE
infrastructure agile delivery initiatives across their technology landscape. The ideal candidate will bring a strong background in IT infrastructure, project management, and agile methodologies, with hands-on experience in Microsoft Azure, Microsoft365, and Azure DevOps. Key Responsibilities: Act as Scrum Master for agile teams, facilitating sprint planning, stand-ups, retrospectives, and backlog grooming. Collaborate with … tracking. Gatekeeper for all incoming work for Group Security, Infrastructure and IT Operations (SIO). Manage all SIO requests from request to delivery. Support the rollout and governance of Microsoft365 services across the organization. Ensure compliance with IT policies, standards, and regulatory requirements. Weekly reporting. Required Skills & Experience: Project management skills Strong hands-on experience with … Azure DevOps for task management. Good understanding of Microsoft Azure services (IaaS, PaaS, networking, security). Experience with Microsoft365 (Exchange Online, Teams, SharePoint). Excellent communication, stakeholder management, and problem-solving skills. Ability to work independently and lead cross-functional teams. A collaborative and innovative work environment. Right to Work Applicants must have the legal More ❯
a hands-on leader who thrives on both building and mentoring. As our Senior Manager of Information Systems and Cyber Security, you will architect, secure, and continuously improve a Microsoft centric enterprise environment while coaching a high performing team. You will be equally comfortable rolling up your sleeves in the Microsoft365 admin center and briefing … executives on compliance strategy. Key Responsibilities IT Operations & Microsoft Platform Own end to end administration of Microsoft365 (Azure AD, Exchange Online, SharePoint, Teams, Intune) Design and maintain LAN, WAN, and wireless networks using Zero Trust principles Automate routine tasks through PowerShell, Graph API, and Intune configuration profiles Manage asset lifecycle and SaaS licensing for a … distributed workforce Security Architecture & Hardening Implement secure configuration baselines for Windows, macOS, mobile, and cloud workloads Deploy and tune the Microsoft Defender suite (Defender for Endpoint, Identity, Office365, Cloud Apps, Intune MTD) Conduct threat modeling, vulnerability management, and purple team style validation to drive continuous improvement Maintain SIEM/SOAR detections and integrate log sources into More ❯
firewalls and wireless equipment Knowledge of TCP/IP fundamentals, and network management Understanding of networking components (i.e. VPN, LAN, WAN, VLAN, DNS and DHCP) A comprehensive understanding of Microsoft Operating Systems Experience with industry standard firewalls (preferably SonicWALL) or equivalent Excellent interpersonal skills with the ability to communicate effectively at all levels Conversant with Microsoft365 … Previous experience supporting and maintaining the latest Windows Server and Windows Desktop environments Experience of administering Active Directory and GPO Experience delivering client facing IT projects through to completion Microsoft Hyper-V Management Exposure to VOIP systems and principles Exposure to Web Hosting and DNS Exposure to Microsoft Azure Exposure to Apple and Linux Operating Systems Exposure to … Remote Desktop Services Microsoft365 Certified (Preferably Microsoft365 Certified: Administrator Expert) Benefits: Enhanced Pension Scheme 22 days annual leave (plus bank holidays and continuous service reward) Company commission + bonus scheme A company culture that promotes work life balance Continued learning and development Access to mental health support Please click the APPLY button More ❯
Hull, North Humberside, North East, United Kingdom
Reality Solutions Ltd
firewalls and wireless equipment Knowledge of TCP/IP fundamentals, and network management Understanding of networking components (i.e. VPN, LAN, WAN, VLAN, DNS and DHCP) A comprehensive understanding of Microsoft Operating Systems Experience with industry standard firewalls (preferably SonicWALL) or equivalent Excellent interpersonal skills with the ability to communicate effectively at all levels Conversant with Microsoft365 … Previous experience supporting and maintaining the latest Windows Server and Windows Desktop environments Experience of administering Active Directory and GPO Experience delivering client facing IT projects through to completion Microsoft Hyper-V Management Exposure to VOIP systems and principles Exposure to Web Hosting and DNS Exposure to Microsoft Azure Exposure to Apple and Linux Operating Systems Exposure to … Remote Desktop Services Microsoft365 Certified (Preferably Microsoft365 Certified: Administrator Expert) Benefits: Enhanced Pension Scheme 22 days annual leave (plus bank holidays and continuous service reward) Company commission + bonus scheme A company culture that promotes work life balance Continued learning and development Access to mental health support Please click the APPLY button More ❯
Kingston Upon Hull, East Riding of Yorkshire, United Kingdom
Reality Solutions Ltd
firewalls and wireless equipment Knowledge of TCP/IP fundamentals, and network management Understanding of networking components (i.e. VPN, LAN, WAN, VLAN, DNS and DHCP) A comprehensive understanding of Microsoft Operating Systems Experience with industry standard firewalls (preferably SonicWALL) or equivalent Excellent interpersonal skills with the ability to communicate effectively at all levels Conversant with Microsoft365 … Previous experience supporting and maintaining the latest Windows Server and Windows Desktop environments Experience of administering Active Directory and GPO Experience delivering client facing IT projects through to completion Microsoft Hyper-V Management Exposure to VOIP systems and principles Exposure to Web Hosting and DNS Exposure to Microsoft Azure Exposure to Apple and Linux Operating Systems Exposure to … Remote Desktop Services Microsoft365 Certified (Preferably Microsoft365 Certified: Administrator Expert) Benefits: Enhanced Pension Scheme 22 days annual leave (plus bank holidays and continuous service reward) Company commission + bonus scheme A company culture that promotes work life balance Continued learning and development Access to mental health support Please click the APPLY button More ❯
Tewkesbury, Gloucestershire, South West, United Kingdom
Cotteswold Dairy Ltd
critical hardware; implement advised fixes in conjunction with off-site support partners. Administer and improve our IT helpdesk , ensuring clear communication and timely updates to users and stakeholders. Support Microsoft365 environments (Teams, SharePoint, OneDrive) and advanced Excel workflows; contribute to user enablement and best practice adoption. Use Visual Basic (VBA) and SQL to automate tasks and … service quality. What Youll Bring Level 4 (Level 5 desirable) qualification in ICT/Business/Project Management or 2+ years relevant experience with ongoing CPD. Strong knowledge across Microsoft365 (Teams, SharePoint, OneDrive) and high-level Excel skills; confident supporting telephony systems. VBA macro programming skills (essential) and exposure to SQL ; certifications in SQL, VB, C# … service. Search & SEO Tags IT Technician Senior IT Technician IT Support Technician Service Desk Helpdesk 1st Line Support 2nd Line Support Desktop Support Microsoft365Office365 Teams SharePoint OneDrive Windows Printers Laptops Mobile Devices VBA Visual Basic SQL Reporting Asset Register IT Policies Tewkesbury Gloucestershire About Cotteswold Dairy Since 1938, Cotteswold Dairy has flourished More ❯
critical hardware; implement advised fixes in conjunction with off-site support partners. Administer and improve our IT helpdesk , ensuring clear communication and timely updates to users and stakeholders. Support Microsoft365 environments (Teams, SharePoint, OneDrive) and advanced Excel workflows; contribute to user enablement and best practice adoption. Use Visual Basic (VBA) and SQL to automate tasks and … service quality. What Youll Bring Level 4 (Level 5 desirable) qualification in ICT/Business/Project Management or 2 years relevant experience with ongoing CPD. Strong knowledge across Microsoft365 (Teams, SharePoint, OneDrive) and high-level Excel skills; confident supporting telephony systems. VBA macro programming skills (essential) and exposure to SQL ; certifications in SQL, VB, C# … service. Search & SEO Tags IT Technician Senior IT Technician IT Support Technician Service Desk Helpdesk 1st Line Support 2nd Line Support Desktop Support Microsoft365Office365 Teams SharePoint OneDrive Windows Printers Laptops Mobile Devices VBA Visual Basic SQL Reporting Asset Register IT Policies Tewkesbury Gloucestershire About Cotteswold Dairy Since 1938, Cotteswold Dairy has flourished More ❯
critical hardware; implement advised fixes in conjunction with off-site support partners. Administer and improve our IT helpdesk , ensuring clear communication and timely updates to users and stakeholders. Support Microsoft365 environments (Teams, SharePoint, OneDrive) and advanced Excel workflows; contribute to user enablement and best practice adoption. Use Visual Basic (VBA) and SQL to automate tasks and … service quality. What Youll Bring Level 4 (Level 5 desirable) qualification in ICT/Business/Project Management or 2 years relevant experience with ongoing CPD. Strong knowledge across Microsoft365 (Teams, SharePoint, OneDrive) and high-level Excel skills; confident supporting telephony systems. VBA macro programming skills (essential) and exposure to SQL ; certifications in SQL, VB, C# … service. Search & SEO Tags IT Technician Senior IT Technician IT Support Technician Service Desk Helpdesk 1st Line Support 2nd Line Support Desktop Support Microsoft365Office365 Teams SharePoint OneDrive Windows Printers Laptops Mobile Devices VBA Visual Basic SQL Reporting Asset Register IT Policies Tewkesbury Gloucestershire About Cotteswold Dairy Since 1938, Cotteswold Dairy has flourished More ❯
parsippany, new jersey, united states Hybrid / WFH Options
Sharp Decisions, Inc
and empathy. You will guide and mentor the IT support team while remaining directly involved in the day-to-day work, including building and configuring PCs/laptops, managing Microsoft365, and supporting Microsoft Virtual Desktop. Your primary goal will be to provide a stellar support experience to our associates and clients, ensuring their needs are … met with responsiveness and high-quality work. The IT Service Delivery Manager will also play a critical role in security operations, including Data Loss Prevention (DLP), Microsoft licensing management, Conditional Access, audit compliance, and email security. *Key Responsibilities* * *Lead with Empathy:* Serve as the senior technical lead for desktop and IT support, providing mentorship and guidance with a focus … actively engaged in hands-on technical tasks, including building, imaging, and configuring laptops and desktops to ensure the delivery of high-quality equipment. * *Ensure Seamless Operations:* Manage and optimize Microsoft365 services to provide seamless and productive user experience. * *Be Responsive:* Oversee help desk ticketing, ensuring timely resolution and continuous improvement of the end-user experience. * *Empower More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Littlefish
iOS, Android, hypervisors, and MicrosoftOffice Application Deploymentusing enterprise-grade tools and standards Image Maintenancefor build creation, updates, and lifecycle management Collaborating with Modern Workplace Engineers to support M365, O365, SharePoint, Teams, and Entra environments Driving continuous improvement and contributing to ISO9001 & ISO27001 standards Who you are: Proven experience in patching, Intune/SCCM, and enterprise deployment Strong knowledge … of Windows/Linux servers, mobile OS, and hypervisors Microsoft365 Certified: Endpoint Admin Associate (MD-102) Azure Administrator Associate (AZ-104) or working towards it Excellent troubleshooting, documentation, and communication skills Bonus Points for: Automation & scripting (PowerShell, BASH) Experience with Patch My PC Implementing security baselines (Microsoft, CIS, NIST) Microsoft365 Certified More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Nextech Group Limited
and supporting IT projects across their client base. Key Responsibilities: Act as a senior escalation point for technical issues across the service desk. Provide advanced troubleshooting and support across Microsoft, networking, and cloud environments. Mentor and support junior engineers, helping them develop their technical and customer service skills. Ensure timely resolution of incidents and service requests, meeting agreed SLAs. … technical solutions. Ensure accurate and thorough documentation of technical solutions, project plans, and post-implementation reviews. Champion best practices for IT security, compliance, and service delivery. Technical Skillset (Required): Microsoft Windows Server MicrosoftOffice365Microsoft Exchange Microsoft SharePoint Microsoft Azure Microsoft Intune Networking Technologies (switching, routing, VLANs, Wi-Fi) Active Directory … IT projects. Strong organisational and planning skills, with ability to manage multiple priorities. Familiarity with remote monitoring and management (RMM) tools. Excellent communication and customer service skills. Relevant certifications (Microsoft, CompTIA, ITIL, Prince2/Agile) are highly desirable. What We Offer: Salary of £40,000 per annum Company events Company pension Employee discount On-site parking Private dental insurance More ❯
M365 Engineer Manchester - 2 times per month in the office £37,000 - £65,000 Our client in Manchester is currently on the lookout for an experienced M365 engineer where you will be designing, implementing, managing, and optimizing the Microsoft365 suite and related technologies. You will also drive the successful delivery of M365 projects, ensuring they are … completed on time, within scope, and aligned with business objectives Main duties: Act as the technical lead for M365-related projects End-to-end delivery of M365 projects, including migrations (e.g., Exchange to Exchange Online, SharePoint to SharePoint Online), configurations, and custom solution deployments Develop and implement solutions using the M365 suite, including Exchange Online, Teams, SharePoint Online, OneDrive, Intune … Entra ID and Power Platform Align M365 architecture with organizational goals and cloud-first strategies Maintain and manage the M365 environment, including tenant management, licensing, and service configurations. Administer security measures such as Multi-Factor Authentication (MFA), Conditional Access Policies, and Data Loss Prevention (DLP). Essential Skills: Proven hands-on experience of implementing and managing Microsoft365More ❯
M365 Engineer Manchester - 2 times per month in the office £37,000 - £65,000 Our client in Manchester is currently on the lookout for an experienced M365 engineer where you will be designing, implementing, managing, and optimizing the Microsoft365 suite and related technologies. You will also drive the successful delivery of M365 projects, ensuring they are … completed on time, within scope, and aligned with business objectives Main duties: Act as the technical lead for M365-related projects End-to-end delivery of M365 projects, including migrations (e.g., Exchange to Exchange Online, SharePoint to SharePoint Online), configurations, and custom solution deployments Develop and implement solutions using the M365 suite, including Exchange Online, Teams, SharePoint Online, OneDrive, Intune … Entra ID and Power Platform Align M365 architecture with organizational goals and cloud-first strategies Maintain and manage the M365 environment, including tenant management, licensing, and service configurations. Administer security measures such as Multi-Factor Authentication (MFA), Conditional Access Policies, and Data Loss Prevention (DLP). Essential Skills: Proven hands-on experience of implementing and managing Microsoft365More ❯
Salford, Greater Manchester, North West, United Kingdom
Reed Technology
M365 Engineer Manchester - 2 times per month in the office £37,000 - £65,000 Our client in Manchester is currently on the lookout for an experienced M365 engineer where you will be designing, implementing, managing, and optimizing the Microsoft365 suite and related technologies. You will also drive the successful delivery of M365 projects, ensuring they are … completed on time, within scope, and aligned with business objectives Main duties: Act as the technical lead for M365-related projects End-to-end delivery of M365 projects, including migrations (e.g., Exchange to Exchange Online, SharePoint to SharePoint Online), configurations, and custom solution deployments Develop and implement solutions using the M365 suite, including Exchange Online, Teams, SharePoint Online, OneDrive, Intune … Entra ID and Power Platform Align M365 architecture with organizational goals and cloud-first strategies Maintain and manage the M365 environment, including tenant management, licensing, and service configurations. Administer security measures such as Multi-Factor Authentication (MFA), Conditional Access Policies, and Data Loss Prevention (DLP). Essential Skills: Proven hands-on experience of implementing and managing Microsoft365More ❯
LS18, Rodley, City and Borough of Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Elevate Technology Group Ltd
potential and a clear path to success in a business that prioritises solution quality over quick wins. Key Responsibilities: - Generate new business across Managed IT Services, Professional Services, and Microsoft licensing - Manage end-to-end sales cycles from discovery through to contract close - Lead and execute outbound sales campaigns (email, LinkedIn, webinars) - Work with presales and technical teams to … business - Proven track record in B2B IT sales, business development and solution selling - Strong commercial acumen - comfortable selling based on gross margin, and invoice-based models - Excellent understanding of Microsoft Licensing (CSP, NCE, OVSES, OVP) - Familiarity with modern workplace solutions (Microsoft365, Azure, Intune, Teams) - Experience collaborating with marketing on lead generation and campaign execution - Able … to build strong relationships with C-level stakeholders and technical decision-makers Technical Awareness (Not Hands-On): - Cloud & Modern Workplace: Microsoft365, Azure AD, Intune, Teams, Conditional Access - On-Premise Infrastructure: Windows Server, VMware, Hyper-V, DNS, DHCP, Active Directory - Security & Compliance: Cyber Essentials+, ISO27001, Firewalls, SIEM, EDR, VPN - Remote Monitoring & Management (RMM): Patch Management, NAble, Proactive More ❯
Edinburgh, City of Edinburgh, United Kingdom Hybrid / WFH Options
Nigel Frank International
M365 Consultant - Edinburgh (Hybrid) - c£60K We are seeking a Microsoft Modern Workplace Technical Consultant to join a growing digital consultancy that helps organisations transform the way they collaborate and engage through modern workplace solutions. This is an exciting opportunity to work at the forefront of Microsoft365 technologies, designing and implementing digital workplace solutions that … truly enhance productivity, communication, and teamwork. Key Responsibilities: Partner with clients to assess their workplace challenges and advise on how Microsoft365 tools can unlock better ways of working. Build and deploy modern workplace solutions across Microsoft Teams, SharePoint, and related services. Ensure smooth integration with existing systems, tailoring configurations to fit each client's environment. … adoption by delivering training, clear documentation, and practical support. Take ownership of the technical delivery life cycle, from design through to handover. Skills & Experience: Strong hands-on experience with Microsoft365 apps, particularly Teams and SharePoint Online. Track record in designing, configuring, and rolling out digital workplace solutions. Awareness of modern collaboration practices and how to embed More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Nigel Frank International
M365 Consultant - Edinburgh (Hybrid) - c£60K We are seeking a Microsoft Modern Workplace Technical Consultant to join a growing digital consultancy that helps organisations transform the way they collaborate and engage through modern workplace solutions. This is an exciting opportunity to work at the forefront of Microsoft365 technologies, designing and implementing digital workplace solutions that … truly enhance productivity, communication, and teamwork. Key Responsibilities: Partner with clients to assess their workplace challenges and advise on how Microsoft365 tools can unlock better ways of working. Build and deploy modern workplace solutions across Microsoft Teams, SharePoint, and related services. Ensure smooth integration with existing systems, tailoring configurations to fit each client's environment. … adoption by delivering training, clear documentation, and practical support. Take ownership of the technical delivery life cycle, from design through to handover. Skills & Experience: Strong hands-on experience with Microsoft365 apps, particularly Teams and SharePoint Online. Track record in designing, configuring, and rolling out digital workplace solutions. Awareness of modern collaboration practices and how to embed More ❯
This position reports to the Service Desk Lead Core technologies and skills preferred for this role: Ability to support core technologies. These technologies include but are not limited to- Microsoft Server all versions, Microsoft SQL, Microsoft Exchange, Microsoft Remote Desktop and RDApp infrastructure, VMware, Hyper V, Cisco, Citrix, Azure, Microsoft365, Microsoft … supporting clients * The role will provide expert and highly personable support to many clients across varied cutting edge and legacy technologies. The role is not field based * Working with Microsoft and major vendor technologies - with PCs, laptops, servers, peripherals and networks both in terms of hardware and software * Working with the Service Desk Management team, logging and categorising tickets … with the workshop and admin teams, ensuring that the hardware status and location can be traced via the service desk * Deputise for the Service Desk Management team * Working with Microsoft and our major vendor technologies - with client systems, appware, servers, peripherals and networks * The job role is fast paced and the environment is dynamic, friendly and supportive * The candidate More ❯
We are seeking an experienced Microsoft365 Systems Engineer to support critical migrations and deployments across Exchange Online, SharePoint Online, and Azure Cloud. This role is ideal for someone who has hands-on experience with Microsoft365 implementations and can lead or assist with design, migration, and deployment tasks under tight deadlines. Key Responsibilities … migration, including infrastructure planning and execution - Participate in the deployment of Azure Virtual Desktop (AVD) and SharePoint Online environments - Collaborate with internal teams to design scalable, secure, and efficient M365 and Azure solutions - Troubleshoot and resolve issues during migration and deployment phases - Provide documentation and knowledge transfer to internal IT staff Required Skills & Experience: - Proven experience with Microsoft365 … with cloud migration strategies and hybrid environments - Ability to work independently and with a team and manage multiple priorities under tight deadlines - Excellent communication and collaboration skills Preferred Qualifications: - Microsoft certifications (e.g., MS-100, MS-101, AZ-104, AZ-140) - Experience with PowerShell scripting for automation - Familiarity with Microsoft Endpoint Manager and Intune Top Skills' Details 1. On More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Euro Projects Recruitment
deliver solutions end-to-end, while also supporting the wider infrastructure environment when required. What youll be doing as an Azure Infrastructure Project Engineer: Leading implementation projects such as: Microsoft365 security hardening Defender onboarding, Intune/conditional access, BitLocker, encryption, phishing simulations Azure migrations deploying new Azure VMs, Domain Controllers, SQL servers, configuring Azure Virtual Desktop … delivery and adoption Skills & Experience required of an Azure Infrastructure Project Engineer: Proven experience as a 3rd Line Infrastructure Engineer with strong implementation project delivery Hands-on skills across Microsoft Azure (IaaS, AVD, Intune, Azure AD) and Microsoft365 Knowledge of VMware/Hyper-V, Windows Server, Active Directory, and SQL Networking experience (LAN, WAN, VPN … an Azure Infrastructure Project Engineer here? Opportunity to deliver end-to-end Azure and infrastructure projects rather than just BAU support Accredited IT services provider: ISO27001, Cyber Essentials Plus, Microsoft Partner Direct exposure to projects such as Azure Virtual Desktop, Microsoft365 security, and Teams telephony Career progression into senior technical or project delivery roles as More ❯
projects - but behind every project is a powerful, secure, and innovative IT infrastructure. That's where you come in. We're looking for a 3rd Line Infrastructure Operations Specialist (M365 & Azure) to be a driving force in keeping our global systems running smoothly, securely, and efficiently. You'll be the go-to expert for Microsoft365 and … and project teams to ensure our systems are resilient, compliant, and always ready for business. Key Responsibilities Deliver and maintain core infrastructure services with operational excellence. Manage and support M365 services (Exchange Online, SharePoint Online, Teams, OneDrive, Intune, Entra ID). Administer Azure resources (VMs, storage, VNets, load balancers, EntraID) and security controls. Implement compliance and governance frameworks for M365 … and Azure administration. Strong understanding of Active Directory, Azure AD/EntraID, and identity/access management. Experience in ITIL-based change and incident management processes. Skills & Certifications: M365 - MS-900 (Fundamentals) & MS-102 (Expert) Azure - AZ-900 (Fundamentals) & AZ-104 (Administrator Associate) Proficiency with ITSM tools such as ServiceNow. Strong analytical, problem-solving, and communication skills. Desirable: Experience with More ❯
enthusiastic and motivated IT Support and Security Engineer to join our team. This role is ideal for someone early in their IT career who has a strong interest in Microsoft technologies and is eager to develop their skills within a supportive environment. The successful candidate will play a key role in maintaining and securing the IT infrastructure, supporting users … and contributing to the development of the digital strategy of the company. Key Responsibilities Provide IT support to internal users across the organisation. Monitor and manage security tools including Microsoft Defender. Assist in the administration of Microsoft Azure and Power Platform services. Support onboarding and offboarding processes including device setup and user access. Maintain documentation of IT systems … technologies and contribute ideas for innovation. Ensure compliance with data protection regulations and company policies Facilitate building and secure accessibility requirements on site Required Skills and Attributes Experienced with Microsoft365 toolsets to support end users Knowledge of MS Defender for threat detection monitoring A good understanding of IT support principles (ITIL desirable) A good understanding of More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Breathe Technology
in a (2nd/3rd Line) Role Full UK Driving License Must qualify for DBS (Disclosure and Barring Service) Certification we will pay for the certification Strong knowledge of Microsoft365, Windows 10/11 and Active Directory Ability to troubleshoot and resolve desktop, network and application issues Familiarity with ticketing systems (e.g. ServiceNow, Freshdesk, Zendesk) Excellent … in spoken and written English Passion for learning and professional growth Nice-to-Have (But Not Essential) Experience with Azure AD, Intune, Group Policy & SharePoint Any IT certifications (CompTIA, Microsoft, ITIL) Basic networking knowledge (DNS, DHCP, VLANs) Interest in Cyber Security Experience of working within the Education Sector Why Youll Love Working Here Great work environment and supportive team … troubleshoot hardware, software, and network problems effectively Manage and resolve escalated support tickets, ensuring customer satisfaction Assist in onboarding new users , including setting up accounts and devices Support Office365 applications, including Teams, SharePoint and Exchange Maintain and update IT documentation Work closely with senior engineers and IT managers on infrastructure improvements Deliver exceptional customer service , keeping non More ❯
to be the first point of contact for clients, solving a wide variety of IT challenges every day. You'll be working with the latest technologies, gaining exposure to Microsoft365, Azure, Active Directory, networking, and security, no two days will ever be the same. The Role Provide 1st line IT support via phone, email, remote access … and occasional site visits Troubleshoot and resolve issues across hardware, software, networks, and Microsoft365 Administer Active Directory, Azure AD, Exchange, and Microsoft Teams Use RMM tools to proactively monitor and maintain client systems Log and manage tickets accurately, keeping clients updated and informed Contribute to knowledge sharing and process improvement What My Client Is Looking … For Previous IT support experience (MSP/helpdesk preferred but not essential) Knowledge of Windows 10/11, Microsoft365, Active Directory, and networking basics A natural problem-solver with great communication skills A proactive, customer-first mindset and eagerness to learn GCSEs including English and Maths; certifications such as CompTIA A+ are a plus Full UK More ❯
across their technology and workplace systems. The Programme Manager will lead the end-to-end delivery of the Modern Workplace portfolio, managing multiple workstreams and ensuring successful adoption of Microsoft365 and related technologies. This role will work closely with technical, operational, and business teams to define strategy, oversee programme delivery, and drive change across the organisation. … cross-functional teams to ensure outcomes are achieved on time, within scope and budget. Manage risks, issues, and dependencies, escalating where appropriate to ensure programme success. Drive adoption of Microsoft365, Intune, Entra ID, and other workplace technologies across all business functions. Provide leadership to other project managers and offer line management support as required. Engage stakeholders … Requirements of the Programme Manager (Modern Workplace): Extensive experience in programme management, with a proven track record delivering complex technology change programmes. Deep knowledge of Modern Workplace technologies, including Microsoft365, Intune, Entra ID, and related Microsoft stack tools. Experience with integrations and migrations from on-premise solutions to Microsoft 365. Strong stakeholder engagement skills More ❯