Experience eliciting requirements and defining business processes in complex environments. Advanced data analysis in Excel, including VBA Decision making techniques and processes Operating models and organisational design Experience of Microsoft365, SharePoint, PowerBI, Dataverse and PowerApps solutions. Understanding of data science, data analysis and visualisation tools and best practice. Knowledge of current software development using Python Effectively managing delivery teams to … Project Management qualification e.g. APMP would be useful Current or recent UK Defence Security Clearance (SC) would be beneficial Keywords: Management Consultant, Management Consultancy, Digital Transformation, Change Management, SharePoint, Microsoft365, PowerBI, PowerApps, Data Analysis, Business Analyst, Defence, MOD, Digital Transformation, Advanced Excel, VBA, Principal Consultant Principal Consultant/Senior Consultant – Defence More ❯
Northamptonshire, United Kingdom Hybrid / WFH Options
Gleeson Recruitment Group
operational targets and contractual obligations are consistently met, with strict adherence to ITIL practices (Incident, Problem, Change, CSI). Be the escalation point : Provide technical guidance across Microsoft, O365, AD, Azure, AWS, networking (WAN, LAN, SD-WAN, Wi-Fi), and infrastructure. Support technical teams in resolving escalations quickly and effectively. Lead customer engagement : Run regular service review meetings, provide … Previous technical background (2nd line upwards) with confidence advising on solutions. Experience in an MSP or multi-client environment (retail/distribution experience a plus). Technical knowledge across Microsoft stack, networking, infrastructure, Azure, and AWS. Certifications: AZ-900 and ITIL Foundation (or equivalent practical experience ) . Excellent communication and stakeholder management skills, with the ability to command a More ❯
Are you an interested in IT or an experienced 1st Line Engineer with exposure to Microsoft cloud? This is an opportunity to work for a forward thinking and well-respected IT Managed Service Provider in Norwich. With a progressive approach to training their staff, it is in their ethos to help Engineers achieve qualifications to better themselves and their … spent on issues Working as part of a team to help meet KPI’s and customer satisfaction Varying levels of the exposure to the following will be beneficial: Skills: Microsoft365 Windows Desktops Networking Wireless Router/Firewall configuration Backup software administration If interested in starting your IT career, please Apply NOW More ❯
tickets, ensuring timely resolution. Escalate issues when required while maintaining clear communication with customers. Skills & Experience Previous experience in a 2nd line/desktop support role. Knowledge of Windows, Microsoft365, Active Directory and general networking. Strong troubleshooting and problem-solving skills. Excellent customer service and communication abilities. Clean UK driving licence company van provided for travel More ❯
Always provide excellent customer service Skills and Experience Previous IT support experience (desirable, not essential) Good communication skills, both written and verbal Basic understanding of Windows operating systems and Microsoft365 Ability to prioritise and manage workload A problem-solving mindset and willingness to learn What We Offer Training and development opportunities A supportive team environment Career More ❯
management skills. PMP certification (non-negotiable). Other handy ones: ScrumMaster/SAFe, ITIL, Lean Six Sigma, Intapp Professional. Extra brownie points if you’ve worked with ServiceNow SPM, Microsoft365/Azure, or enterprise service management platforms. Why you might want this job The programme is high-profile and global - not something you’ll get bored More ❯
management skills. PMP certification (non-negotiable). Other handy ones: ScrumMaster/SAFe, ITIL, Lean Six Sigma, Intapp Professional. Extra brownie points if you’ve worked with ServiceNow SPM, Microsoft365/Azure, or enterprise service management platforms. Why you might want this job The programme is high-profile and global - not something you’ll get bored More ❯
management skills. PMP certification (non-negotiable). Other handy ones: ScrumMaster/SAFe, ITIL, Lean Six Sigma, Intapp Professional. Extra brownie points if you’ve worked with ServiceNow SPM, Microsoft365/Azure, or enterprise service management platforms. Why you might want this job The programme is high-profile and global - not something you’ll get bored More ❯
management skills. PMP certification (non-negotiable). Other handy ones: ScrumMaster/SAFe, ITIL, Lean Six Sigma, Intapp Professional. Extra brownie points if you’ve worked with ServiceNow SPM, Microsoft365/Azure, or enterprise service management platforms. Why you might want this job The programme is high-profile and global - not something you’ll get bored More ❯
london (city of london), south east england, united kingdom
DGH Recruitment
management skills. PMP certification (non-negotiable). Other handy ones: ScrumMaster/SAFe, ITIL, Lean Six Sigma, Intapp Professional. Extra brownie points if you’ve worked with ServiceNow SPM, Microsoft365/Azure, or enterprise service management platforms. Why you might want this job The programme is high-profile and global - not something you’ll get bored More ❯
all things IT. What you’ll bring: Solid experience in desktop and end-user support, ideally in a multi-site or enterprise environment. Strong working knowledge of Windows OS, Microsoft365, and common business applications. Proven experience supporting hardware, desktops, laptops, printers, AV equipment. Familiarity with IT asset management and lifecycle tracking. Experience using ITSM platforms and More ❯
leads by example, listens with respect, and brings people together around a shared mission. Your new role You own and lead core IT services such as office network infrastructure, Microsoft365, Active Directory, Identity & Access Management, VPN solutions, endpoint deployment, and collaboration tools. You structure the operational backbone by defining team goals, organizing workflows, and leading with More ❯
or equivalent) in an IT related subject Member of the BCS is desirable Knowledge and user of databases such as, Sitestream, EQUE2 Housebuilding and Jet reporting Windows and Office365 applications IT management of related hardware and software Implementing and maintaining office servers, workstations, phone systems, network printers and presentation equipment IT desktop and remote support (including training More ❯
or equivalent) in an IT related subject Member of the BCS is desirable Knowledge and user of databases such as, Sitestream, EQUE2 Housebuilding and Jet reporting Windows and Office365 applications IT management of related hardware and software Implementing and maintaining office servers, workstations, phone systems, network printers and presentation equipment IT desktop and remote support (including training More ❯
Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Spiral Solutions Recruitment Ltd
engineer. You will have excellent customer service and telephone skills, demonstrable trouble shooting and diagnostic skills both hardware and software specifically (but not exclusively) with the following. Azure Office365 network admin - routers, switches and access points Active Directory, DNS, DHCP and Group Policy Managing Back ups Email security Datto RMM Knowledge of phone systems and SBC'c More ❯
Windows OS and networking (DHCP, routing, wireless) Familiarity with both Windows and Android environments (50/50 split) Excellent communication skills and a 'customer first' mindset Experience supporting Office365 and troubleshooting common issues Ability to remain calm under pressure and solve problems independently A degree in an IT-related subject is highly desirable Why You Should Apply More ❯
Experience: Experience maintaining Xerox, Lexmark, HP, or Ricoh printer devices (i.e. installing maintenance kits) Prior USACE/ACE-IT experience Experience working in a DoD environment Experience supporting Office365 Skills Active directory, Windows, pctechnician, support, tickets, pc technician Top Skills Details Active directory,Windows,pctechnician,support,tickets Additional Skills & Qualifications o Eligibility requirements apply to some benefits More ❯
Experience: Experience maintaining Xerox, Lexmark, HP, or Ricoh printer devices (i.e. installing maintenance kits) Prior USACE/ACE-IT experience Experience working in a DoD environment Experience supporting Office365 Skills Active directory, Windows, pctechnician, support, tickets, pc technician Top Skills Details Active directory,Windows,pctechnician,support,tickets Additional Skills & Qualifications o Eligibility requirements apply to some benefits More ❯
Experience: Experience maintaining Xerox, Lexmark, HP, or Ricoh printer devices (i.e. installing maintenance kits) Prior USACE/ACE-IT experience Experience working in a DoD environment Experience supporting Office365 Skills Active directory, Windows, pctechnician, support, tickets, pc technician Top Skills Details Active directory,Windows,pctechnician,support,tickets Additional Skills & Qualifications o Eligibility requirements apply to some benefits More ❯
/procedures Escalate issues to higher-level support when necessary Qualifications: HS diploma or equivalent (IT certifications a plus) Strong communication, troubleshooting, and customer service skills Familiar with: Office365, Windows OS, Active Directory, Entra/Azure, MFA/2FA, and mobile devices (Apple/Samsung) ERP/CRM experience (NetSuite, ticketing systems) a plus Submit your resume More ❯
IT graduate or equivalent experience in a technical support environment Previous experience in an IT support role (1st or 2nd line) desirable Strong troubleshooting skills across Windows operating systems, Microsoft365, and common business applications Knowledge of networking fundamentals, printers, and peripheral devices Experience working with a ticketing/helpdesk system Excellent communication and customer service skills More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Nigel Wright Group
focused approach. Excellent problem-solving and attention to detail. Willingness to learn and take initiative. Ability to work independently and collaboratively. Desirable Skills & Experience Experience with cloud platforms (e.g., Microsoft365, Azure). Familiarity with ITIL practices or service desk tools. Previous experience in a fast-paced support environment. More ❯
well as part of a team. Desired Skills: Experience maintaining Lexmark, HP, or Ricoh printer devices (i.e. installing maintenance kits) Experience working in a DoD environment Experience supporting Office365 - Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific More ❯
manner Working with both internal and external teams to diagnose and resolve technical problems Skills Required - Previous experience within an IT Support setting Windows OS, Active Directory and Office365 Familiarisation with Networking principles (TCP/IP, DNS, DHCP) Proficiency in diagnosing and troubleshooting hardware and software issues Providing excellent customer service, whether remote or face-to-face More ❯
manner* Working with both internal and external teams to diagnose and resolve technical problems Skills Required - * Previous experience within an IT Support setting* Windows OS, Active Directory and Office365* Familiarisation with Networking principles (TCP/IP, DNS, DHCP)* Proficiency in diagnosing and troubleshooting hardware and software issues* Providing excellent customer service, whether remote or face-to-face More ❯