both remotely and on-site; Monitor incoming tickets and ensure they are resolved within agreed SLA timeframes; Setup and manage workplace devices (e.g. laptops, MacBooks, Smartphones) and user accounts (Microsoft365, Windows); Participate in monthly or quarterly supplier meetings to review performance and discuss improvements; Identify recurring issues and contribute to long-term solutions and process improvements … years of hands-on experience providing 1st and 2nd line ICT support; Strong troubleshooting skills, with a hands-on approach to solving technical issues; Solid knowledge of Microsoft Windows 11, Microsoft Windows Server 2016, 2019 and 2022, Microsoft365 admin centers, Microsoft Autopilot and Intune, Teams and basic networking (e.g. DNS, RADIUS, NPS, DHCP … accurate when managing stock levels and ordering ICT Equipment; You have experience with Powershell (run and write commands) and automation in combination with various Microsoft tools within the M365 ecosystem; You have a passion for technology, IT and the latest techniques and enjoy sharing this with your colleagues; You are willing to travel periodically to other offices in other More ❯
Berkeley Square - Talent Specialists in IT & Engineering
/Initial 6 months/Inside ir35/On site/London/Rate TBD Role Description This is a full-time on-site role for a System Administrator (M365/O365) located in Greater London. The System Administrator will be responsible for managing and maintaining IT infrastructure, including troubleshooting and providing technical support. Daily tasks include system administration, network … administration, supporting users, responding to tickets, handling escalations, being a Microsoft SME and ensuring the smooth operation of information technology systems within the organization. Qualifications M365/O365 System Administration and Network Administration skills, and good knowledege of security, SCCM, EUC, Identity Access and SharePoint. Proficiency in Troubleshooting and providing Technical Support Strong Information Technology knowledge and experience Excellent … solving and analytical abilities Ability to work independently and collaboratively in a team environment and potentially lead Experience with Windows and Linux operating systems is a plus and all Microsoft services including azure Bachelor's degree in Information Technology, Computer Science, or related field Relevant certifications (e.g., CompTIA Network+, CompTIA Security+, Microsoft Certified: Azure Administrator) are an advantage More ❯
Berkeley Square - Talent Specialists in IT & Engineering
/Initial 6 months/Inside ir35/On site/London/Rate TBD Role Description This is a full-time on-site role for a System Administrator (M365/O365) located in Greater London. The System Administrator will be responsible for managing and maintaining IT infrastructure, including troubleshooting and providing technical support. Daily tasks include system administration, network … administration, supporting users, responding to tickets, handling escalations, being a Microsoft SME and ensuring the smooth operation of information technology systems within the organization. Qualifications M365/O365 System Administration and Network Administration skills, and good knowledege of security, SCCM, EUC, Identity Access and SharePoint. Proficiency in Troubleshooting and providing Technical Support Strong Information Technology knowledge and experience Excellent … solving and analytical abilities Ability to work independently and collaboratively in a team environment and potentially lead Experience with Windows and Linux operating systems is a plus and all Microsoft services including azure Bachelor's degree in Information Technology, Computer Science, or related field Relevant certifications (e.g., CompTIA Network+, CompTIA Security+, Microsoft Certified: Azure Administrator) are an advantage More ❯
Berkeley Square - Talent Specialists in IT & Engineering
/Initial 6 months/Inside ir35/On site/London/Rate TBD Role Description This is a full-time on-site role for a System Administrator (M365/O365) located in Greater London. The System Administrator will be responsible for managing and maintaining IT infrastructure, including troubleshooting and providing technical support. Daily tasks include system administration, network … administration, supporting users, responding to tickets, handling escalations, being a Microsoft SME and ensuring the smooth operation of information technology systems within the organization. Qualifications M365/O365 System Administration and Network Administration skills, and good knowledege of security, SCCM, EUC, Identity Access and SharePoint. Proficiency in Troubleshooting and providing Technical Support Strong Information Technology knowledge and experience Excellent … solving and analytical abilities Ability to work independently and collaboratively in a team environment and potentially lead Experience with Windows and Linux operating systems is a plus and all Microsoft services including azure Bachelor's degree in Information Technology, Computer Science, or related field Relevant certifications (e.g., CompTIA Network+, CompTIA Security+, Microsoft Certified: Azure Administrator) are an advantage More ❯
rollouts and service improvements. 🎯 What You’ll Do Provide in-person and remote Tier 1 & 2 IT support across the firm’s London office Troubleshoot issues across Windows 10, M365, Citrix, conferencing systems, and financial apps Support senior stakeholders and high-level users with professionalism and urgency Contribute to documentation, ticketing, and user experience enhancement initiatives Ensure compliance with IT … and standards 🧠 What You’ll Need 2+ years in IT support (at least 1 in financial services) Excellent communication skills and calm under pressure Strong knowledge of Windows 10, Microsoft365, Active Directory, and Citrix Experience supporting PC/mobile hardware and video conferencing tools Familiarity with market data applications and financial platforms 💡 Bonus if you bring More ❯
rollouts and service improvements. 🎯 What You’ll Do Provide in-person and remote Tier 1 & 2 IT support across the firm’s London office Troubleshoot issues across Windows 10, M365, Citrix, conferencing systems, and financial apps Support senior stakeholders and high-level users with professionalism and urgency Contribute to documentation, ticketing, and user experience enhancement initiatives Ensure compliance with IT … and standards 🧠 What You’ll Need 2+ years in IT support (at least 1 in financial services) Excellent communication skills and calm under pressure Strong knowledge of Windows 10, Microsoft365, Active Directory, and Citrix Experience supporting PC/mobile hardware and video conferencing tools Familiarity with market data applications and financial platforms 💡 Bonus if you bring More ❯
rollouts and service improvements. What You’ll Do Provide in-person and remote Tier 1 & 2 IT support across the firm’s London office Troubleshoot issues across Windows 10, M365, Citrix, conferencing systems, and financial apps Support senior stakeholders and high-level users with professionalism and urgency Contribute to documentation, ticketing, and user experience enhancement initiatives Ensure compliance with IT … and standards What You’ll Need 2+ years in IT support (at least 1 in financial services) Excellent communication skills and calm under pressure Strong knowledge of Windows 10, Microsoft365, Active Directory, and Citrix Experience supporting PC/mobile hardware and video conferencing tools Familiarity with market data applications and financial platforms Bonus if you bring More ❯
after-hours or weekend support as needed. The ideal candidate must be proficient with MS Windows with a minimum of 4 years' experience administering, in-depth understanding of modern Microsoft Active Directory (AD) infrastructure, complete understanding of Microsoft Windows 365 and Microsoft Suite, experience in TCP/IP and VMware Virtualization technologies, and experience in … DoD practices. Responsibilities include the following tasks: Provide face-to-face VIP end-user technical support for desktop/laptop computers and mobile devices. Provide technical support on Microsoft operating systems and network services. Configure MicrosoftOffice user settings as required. Oversee JSP Add, Move, and Change VIP requests. Acting as a liaison between OUSD(C) users and … of direct functional support experience providing desktop support to government users and DoD applications and systems. 4 years' experience with Microsoft Operating Systems and Office Suite/Office365 implementation and support 2 years' experience in video teleconferencing (VTC) technologies. Working knowledge of Microsoft Windows Active Directory (AD) infrastructure Special Skills Needed (if applicable): Certifications - Security+ More ❯
such as w11 roll out, roll out of intune and working towards Cyber Essentials plus. Experience/Skills Experience of managing and provisioning user endpoints using Windows Autopilot and Microsoft Intune, ensuring … secure configurations and compliance with internal policies. Proven experience as a System Administrator, particularly in environments leveraging: Windows Autopilot Microsoft Intune Microsoft365/Office365 Windows OS (desktop and server) Experience of administering Microsoft365 services including Exchange Online, SharePoint, and Teams to support seamless collaboration and communication. Experience of … disaster recovery strategies. Experience of providing 1st/2nd line support by responding to Service Desk tickets and addressing system issues raised by internal users. Preferred Qualifications MD-102: Microsoft Endpoint Administrator AZ-104: Microsoft Azure Administrator Familiarity with OCI (Oracle Cloud Infrastructure) is a plus. Please share your CV if this role is of interest. More ❯
We are currently headhunting for a Consultancy who are an award winning Microsoft Gold partner in the Middle East that have set up offices now in the UK and are offering SMB award winning customised solutions and transformations. With over 300 staff and global revenues of £30M arising from 200k cloud users and 2000 customers we are headhunting for … Microsoft products and services. o Understand client business objectives, challenges, and needs to provide effective solutions. o Drive sales of Microsoft products and services, including Azure, Office365, Dynamics 365, and other solutions. o Identify and pursue new business opportunities within existing accounts. o Develop and implement account plans to achieve client satisfaction and … Collaborate with internal teams to develop strategies for client engagement and product adoption. o Conduct regular business reviews with clients to ensure alignment and satisfaction. o Present and demonstrate Microsoft products and services to clients. o Provide technical and business insights to clients to help them understand the value of Microsoft solutions. o Customize solutions to meet the More ❯
We are looking for a proactive and communicative IT Systems & support Engineer with expertise in Microsoft technologies who enjoys not only solving technical problems but also enabling colleagues to work smarter with IT. In this role, you'll manage and improve our modern Microsoft-based workplace-Microsoft365, Intune, Azure AD, Active Directory-while taking … onboarding, short training sessions, and user documentation Coordinate with departments to ensure Microsoft tools are used effectively and securely across the organization Administer and improve Microsoft environments (M365, Intune, Azure AD, Exchange Online, etc.) Support 2nd-line technical issues and mentor first-line support through knowledge sharing and guidance Identify and implement opportunities for automation and process improvement … What You Bring: Experience as an IT System Engineer with a strong focus on Microsoft technologies Expertise in Microsoft365, Azure AD, Intune, Active Directory, and related tools Excellent communication skills and a passion for educating and enabling users Experience with technical support Strong organizational and stakeholder management skills Service-minded, proactive, and keen to contribute More ❯
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
3rd Line Cloud Support Engineer - £40,000-£55,000 - Azure, M365 - Manchester/Hybrid - MSP Do you want to be an exceptional 3rd line support engineer that gets heavily involved with projects in a dynamic, growing team? Do you want an opportunity to further your career with the most cutting-edge technology within the MSP space? Do you want to … networks, VPNs, security policies Networking & Firewalls – Cisco Meraki, WatchGuard, SonicWall. You’ll be the final escalation point for support queries while also delivering end-to-end projects, such as M365 migrations and Azure network configurations. Client Interaction – Working directly with stakeholders to troubleshoot issues and implement solutions Able to travel to customer sites Work across the full Microsoft stack … supporting customers. Analyse customer problems and provide suitable solutions within SLA timescales. 3rd Line Cloud Support Engineer - £40,000-£55,000 - Azure, M365 - Manchester/Hybrid - MSP More ❯
Swindon, Wiltshire, United Kingdom Hybrid / WFH Options
Bible Society
of: Working within an IT helpdesk environment PowerShell, Microsoft Online (365) and Exchange Online Management modules Migrating a business from on-premise to MicrosoftOffice365 services Supporting and administering MicrosoftOffice365 services, for example, Teams, SharePoint, Exchange Online and Defender Full device lifecycle management using Windows Autopilot and Microsoft Intune Packaging software and apps in Microsoft Intune Deploying devices using Windows Autopilot Deploy remediation scripts from cloud-based tools Replacing and troubleshooting computer hardware components Supporting and maintaining range of peripheral devices Acting as a senior within an IT support team, sharing knowledge and acting as an escalation point Working within a project team Please provide your More ❯
As 1st- 2nd Line Support/Service Desk Analyst/IT Support you should have some of the following skills: Microsoft Windows 10/11, MicrosoftOffice365, Active Directory, Group Policy, SCCM or be willing and proactive in upskilling yourself. Successful 1st- 2nd Line Support/Service Desk Analyst/IT Support need to have More ❯
Employment Type: Permanent
Salary: £25000 - £26000/annum £25-£26 + Skill development & Career
the stability, performance, and strategic evolution of the EUC landscape. Key responsibilities include: Providing 2nd/3rd line support and ownership of incidents, requests, and problems Managing and improving Microsoft365 and Windows 11 deployments Contributing to EUC-related projects and change initiatives Ensuring proactive monitoring, security compliance, and patch management Collaborating with technology and business teams … to optimise end-user experience Creating and maintaining technical documentation and reports Required Skills and Experience Microsoft365 Certified: Fundamentals and Modern Desktop Administrator Associate ITIL V4 Foundation Strong knowledge and experience with: Windows 11, Microsoft365 Apps, Exchange Online, Microsoft Teams Microsoft Intune, MECM (SCCM), ServiceNow Group Policy, Active Directory, Application More ❯
the stability, performance, and strategic evolution of the EUC landscape. Key responsibilities include: Providing 2nd/3rd line support and ownership of incidents, requests, and problems Managing and improving Microsoft365 and Windows 11 deployments Contributing to EUC-related projects and change initiatives Ensuring proactive monitoring, security compliance, and patch management Collaborating with technology and business teams … to optimise end-user experience Creating and maintaining technical documentation and reports Required Skills and Experience Microsoft365 Certified: Fundamentals and Modern Desktop Administrator Associate ITIL V4 Foundation Strong knowledge and experience with: Windows 11, Microsoft365 Apps, Exchange Online, Microsoft Teams Microsoft Intune, MECM (SCCM), ServiceNow Group Policy, Active Directory, Application More ❯
oversight and accountability for IT systems and user experience. Collaborate with the Network & Infrastructure Manager and Level 3 engineers to ensure effective support and delivery of services, particularly around Microsoft365 and infrastructure platforms. Support service reporting, governance, and compliance activities. Service Level Agreement (SLA) Management: • Monitor IT service performance to ensure compliance with SLAs, managing ticket … to establish a working Security group for the business and subsequently to own the implementation and processes within ITSM. Oversee user account management processes for systems like MicrosoftO365, ensuring proper account provisioning, modification, and deactivation. Ensure that security protocols such as Zero Trust are enforced and that sensitive information is handled in accordance with company policies and compliance … the ability to identify trends, root causes, and implement solutions. Desirable (Not Essential): CompTIA Network+ or equivalent — to support effective collaboration with network teams. Foundation-level cloud certification (e.g., Microsoft Azure Fundamentals, AWS Cloud Practitioner) Service Desk Institute (SDI) certification or similar, to reinforce user-centric service delivery. Awareness of ISO9001/ISO27001 or similar frameworks. Exposure to tools More ❯
candidate will have excellent verbal and written communication skills; you will have studied IT or computer science at university and will be familiar with Microsoft technologies including Office365 and Windows, macOS experience is desirable. The initial focus of this role will be troubleshooting hardware and software issues, resolving network and desktop issues and responding to client … support requests. Experience with any of these additional key technologies is desirable; Egnyte, 1Password, Creative Cloud, Sophos Endpoint, Microsoft365 Admin/Entra/InTune, ScreenConnect, NinjaOne, Mosyle, CodeTwo and Symantec Email Filtering. This is the perfect role for someone keen to enhance their skills and develop their career in the IT sector. The salary on offer More ❯
Deploy, configure, and maintain desktops, laptops, mobile devices, and peripherals such as printers and scanners. Application Support: Assist users with issues related to common applications (e.g., MicrosoftOffice365, VPN, collaboration tools) and ensure software is up to date and functioning. Device Imaging and Deployment: Create, manage, and deploy standardized device images. Service Request Fulfilment: Handle service … level of customer service, ensuring user satisfaction with timely resolution and clear communication. Required Skills & Qualifications: Technical Knowledge: Basic understanding of operating systems (Windows, Mac OS), common software applications (MicrosoftOffice, email clients), and hardware components Technical Expertise: In-depth knowledge of Windows, macOS, and mobile operating … systems (iOS/Android) along with experience in supporting hardware such as desktops, laptops, and mobile devices. Software Proficiency: Strong understanding of common business applications like MicrosoftOffice365, VPN, remote desktop applications, and endpoint management tools. Experience in Imaging & Deployment Tools: Hands-on experience with SCCM, MDT, or similar tools for OS deployment and device imaging. More ❯
As 1st- 2nd Line Support/Service Desk Analyst/IT Support you should have some of the following skills: Microsoft Windows 10/11, MicrosoftOffice365, Active Directory, Group Policy, SCCM or be willing and proactive in upskilling yourself. Successful 1st- 2nd Line Support/Service Desk Analyst/IT Support need to have More ❯
Leeds, WF17, Batley, West Yorkshire, United Kingdom
Pro-Connexions
As 1st- 2nd Line Support/Service Desk Analyst/IT Support you should have some of the following skills: Microsoft Windows 10/11, MicrosoftOffice365, Active Directory, Group Policy, SCCM or be willing and proactive in upskilling yourself. Successful 1st- 2nd Line Support/Service Desk Analyst/IT Support need to have More ❯
Employment Type: Permanent
Salary: £25000 - £26000/annum £25-£26 + Skill development & Career
Education, Training, and Skills: Certification in IT security is essential. ITIL service delivery certification is desirable. Project Management (PM) training and certification would be advantageous. Formal training in managing Microsoft/Azure networks and platforms. Strong knowledge of MicrosoftOffice and M365. Experience with Microsoft Excel, including Pivot Tables and VBA, is beneficial. Experience with SAP is … interpersonal skills with the ability to build and maintain positive working relationships. Ability to remain calm and motivated under pressure. Effective written and verbal communication skills. Experience with Office365 user administration (e.g., adding/removing users) is beneficial but not essential. Proven ability to manage IT teams, contractors, and consultants. Strong organizational and time management skills. Key … Skills and Attributes: Excellent written and verbal communication skills. Strong ability to quickly learn and adapt to new systems. Proficiency in Microsoft365 applications, including Word, Excel, SharePoint, and Teams. Exceptional organizational skills. Resilient, proactive, and entrepreneurial mindset. Training & Development: Attend site and company inductions as required. Participate in individual and team training sessions on a regular More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Hunter Bond
Title : Modern Workplace Engineers (365 migration project) Client : Quant Fund – Global collaborative firm run by passionate Computer Scientists Salary : Up to £80,000 (6 Month FTC) Location : London (hybrid/Remote) My client is an elite systematic … trading firm. In This role you will join the Platform/Infrastructure team, this role will contribute to the transformation of our core IT services as we adopt the M365 platform. You will be directly involved in planning, building, and overseeing the migration process, ensuring minimal disruption and strong system performance throughout the transition. You will role supports the migration … to Exchange Online, deployment of Intune for BYOD, and integration of M365 and Azure to enhance productivity. It also requires deep expertise in managing and optimizing on-premise platforms. The successful candidate will have the following skills/experience: Demonstrated success in migrating on-premises services to the Microsoft365 platform (Exchange 2016 or Exchange 2019 to More ❯
Title : Modern Workplace Engineers (365 migration project) Client : Quant Fund – Global collaborative firm run by passionate Computer Scientists Salary : Up to £80,000 (6 Month FTC) Location : London (hybrid/Remote) My client is an elite systematic … trading firm. In This role you will join the Platform/Infrastructure team, this role will contribute to the transformation of our core IT services as we adopt the M365 platform. You will be directly involved in planning, building, and overseeing the migration process, ensuring minimal disruption and strong system performance throughout the transition. You will role supports the migration … to Exchange Online, deployment of Intune for BYOD, and integration of M365 and Azure to enhance productivity. It also requires deep expertise in managing and optimizing on-premise platforms. The successful candidate will have the following skills/experience: Demonstrated success in migrating on-premises services to the Microsoft365 platform (Exchange 2016 or Exchange 2019 to More ❯
South East London, England, United Kingdom Hybrid / WFH Options
Hunter Bond
Title : Modern Workplace Engineers (365 migration project) Client : Quant Fund – Global collaborative firm run by passionate Computer Scientists Salary : Up to £80,000 (6 Month FTC) Location : London (hybrid/Remote) My client is an elite systematic … trading firm. In This role you will join the Platform/Infrastructure team, this role will contribute to the transformation of our core IT services as we adopt the M365 platform. You will be directly involved in planning, building, and overseeing the migration process, ensuring minimal disruption and strong system performance throughout the transition. You will role supports the migration … to Exchange Online, deployment of Intune for BYOD, and integration of M365 and Azure to enhance productivity. It also requires deep expertise in managing and optimizing on-premise platforms. The successful candidate will have the following skills/experience: Demonstrated success in migrating on-premises services to the Microsoft365 platform (Exchange 2016 or Exchange 2019 to More ❯