Second Line Support
- Hiring Organisation
- Tate Recruitment
- Location
- City Of London, England, United Kingdom
technical issues, deliver excellent user support, and help maintain a stable and secure IT environment. Key Responsibilities Provide 2nd line support for desktops, laptops, mobile devices, printers, and business applications. Troubleshoot issues across Windows 11, Microsoft 365, Active Directory, and Windows Server. Support users both onsite and remotely, ensuring … projects. Support meeting room technology and occasional company events. Mentor and provide guidance to a 1st Line Support Apprentice. Assist with Intune, endpoint management, security, patching, and networking issues including DNS, DHCP, VPN, and WiFi. Contribute to process improvements, documentation, and automation initiatives. Skills & Experience Essential Experience ...