energy for 40 million customers. Epsilon provides comprehensive and high-quality IT support to WAPA in the areas of; Software maintenance and development, Network, Database, and Operations Support/Management, Supervisory Control and Data Acquisition (SCADA), Cyber-Security, Solution Architecture, and Project Management. An average day: The Desktop Support Specialist I is responsible for providing essential support for desktop … role involves offering technical assistance to users, resolving IT support tickets, and assisting with software and hardware installations. You'll also provide support for Microsoft Teams Rooms and coordinate mobiledevice management. This position requires troubleshooting skills, familiarity with Microsoft Office and Windows, basic knowledge of Active Directory, and the ability to analyze and solve problems. In this … position you will: Provide desktop support for users, including PCs, laptops, tablets, mobile devices, and printers. Assist in ensuring compliance with licensing, regulatory, and security requirements. Support the IT Service Desk by handling basic technical issues. Assist in installing and maintaining software and hardware according to established standards and procedures. Assist with Microsoft Teams Rooms by troubleshooting issues and More ❯
as add/remove users, password resets, Group Policy application, task scheduling and new starter/leaver processes Interface with common technology support tools such as Remote Monitoring and Management (RMM), MobileDeviceManagement (InTune) CANDIDATE REQUIREMENTS As the Onsite IT Field Support Engineer you will have the following skills and attributes: Experience providing remote and More ❯
NUH) Digital & Information service comprises a multi-disciplinary team of professional staff concerned with providing a wide range of services and technologies to NUH and our community colleagues. The mobile devices technician will be responsible for managing and maintaining all EUC devices across the whole organisation. This is a full time (37.5 hours per week), on-site role. Start … applications. To ensure appropriate stock levels are maintained. To be aware of technical developments in the IT community relating to your specific work area including hardware, software and system management tools and keep abreast of NHS IT guidelines, following those policies including IT security and data protection. Contribute to the business continuity and disaster recovery plan for the Trust. … appropriate for the situation. To communicate service and project-related information effectively across all media channels and facilitate collaborative working with multi-disciplinary team colleagues internally and externally. Advise management on user issues to ensure that appropriate solutions are in place. Liaise with external parties in accordance with Service Level agreements as to minimise disruption to end user systems. More ❯
Software Asset Management Analyst(Temporary) Onsite Work Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets. We enhance the efficiency of assets, ensuring a high level of availability and reducing maintenance costs. We have extensive experience in offshore and onshore … facilities; specialising in asset management services throughout all life cycle phases from consulting, engineering, manufacturing, assembly, operations, maintenance, and decommissioning. This commitment is delivered by an experienced and highly competent workforce of over 4,500 employees operating from 14 offices in strategic industrial hubs, upholding the highest standards of safety, compliance and quality. Main Responsibilities Software Asset/Lifecycle … Management 70% • Handle software requests that come in to the IT ticking system • Developing whitelist/blacklist applications • Purchase and deploy software • License compliance • Manage software licence procurement, Track software license contracts, renewals, and maintenance agreements. • Running scans across the network identifying vulnerabilities (Using Lansweeper/Nessus) • Working closely with 2nd/3rd line support teams to troubleshoot/ More ❯
markets. We enhance the efficiency of assets, ensuring a high level of availability and reducing maintenance costs. We have extensive experience in offshore and onshore facilities; specialising in asset management services throughout all life cycle phases from consulting, engineering, manufacturing, assembly, operations, maintenance, and decommissioning. This commitment is delivered by an experienced and highly competent workforce of over … employees operating from 14 offices in strategic industrial hubs, upholding the highest standards of safety, compliance and quality. Main Responsibilities Software Asset/Lifecycle Management 70% • Handle software requests that come in to the IT ticking system • Developing whitelist/blacklist applications • Purchase and deploy software • License compliance • Manage software licence procurement, Track software license contracts, renewals, and maintenance … technical support; answering support queries either onsite or via phone or email • To maintain a high degree of customer service for all support queries and adhere to all service management principles • To take ownership of user problems and be proactive when dealing with user issues • To log all calls on the call logging system and maintain full documentation • Respond More ❯
buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated MobileDeviceManagement Administrator for a full-time position. Job Summary: The MDM Administrator will oversee deployment, configuration, and support of mobile devices across the enterprise. This … role ensures that mobile hardware and software align with security policies and operational requirements. Responsibilities: Manage iOS and Android devices using enterprise MDM tools (MaaS360, Intune). Create and enforce mobile security and application policies. Troubleshoot technical issues, assist end-users, and resolve escalated tickets. Document procedures, provide training, and stay up to date with MDM trends. Required … Skills and Experience: Bachelor's degree OR equivalent combination of education and experience. 2+ years of experience in mobiledevice support and administration. Strong experience with iOS and Android troubleshooting. Familiarity with Active Directory and enterprise applications. Preferred Certifications: A+ or networking certifications. MDM-specific certifications (MaaS360, Intune). Does this opportunity sound like a fit for you More ❯
PC networks and IT infrastructure Administer and support Office 365 applications and Microsoft Teams Maintain and support the group AV systems Manage user access, including onboarding and offboarding Oversee mobiledevicemanagement Perform laptop and desktop imaging using SCCM Support and manage Uniflow printing systems Experience and Skills Proven experience in IT within the banking or financial … services industry Strong knowledge of Microsoft Office applications Good understanding of IT infrastructure, networking, and associated tools Experience with IT service management applications Hands-on experience with software deployment via SCCM ITIL certification is advantageous Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are More ❯
PC networks and IT infrastructure Administer and support Office 365 applications and Microsoft Teams Maintain and support the group AV systems Manage user access, including onboarding and offboarding Oversee mobiledevicemanagement Perform laptop and desktop imaging using SCCM Support and manage Uniflow printing systems Experience and Skills Proven experience in IT within the banking or financial … services industry Strong knowledge of Microsoft Office applications Good understanding of IT infrastructure, networking, and associated tools Experience with IT service management applications Hands-on experience with software deployment via SCCM ITIL certification is advantageous Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are More ❯
PC networks and IT infrastructure Administer and support Office 365 applications and Microsoft Teams Maintain and support the group AV systems Manage user access, including onboarding and offboarding Oversee mobiledevicemanagement Perform laptop and desktop imaging using SCCM Support and manage Uniflow printing systems Experience and Skills Proven experience in IT within the banking or financial … services industry Strong knowledge of Microsoft Office applications Good understanding of IT infrastructure, networking, and associated tools Experience with IT service management applications Hands-on experience with software deployment via SCCM ITIL certification is advantageous Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are More ❯
Redhill, Surrey, England, United Kingdom Hybrid / WFH Options
Reed
the role: Provide 1st and 2nd line IT support for business applications, systems, and networks, emphasizing analytical problem-solving to address issues effectively. Own the service desk and ticket management with a detailed and systematic approach to ensure SLAs are met or exceeded. Analyse recurring issues, identify root causes, and propose solutions to enhance service stability and prevent future … the ability to diagnose and resolve issues efficiently. Good knowledge of Windows operating systems and Office 365 suite. Basic understanding of networking in a business environment. An understanding of mobile technology and its application in a business context. Ability to deliver both pro-active and reactive support to end users, focusing on detailed, customer-centric solutions. Exceptional attention to … audiences. Demonstrated ability to interact effectively with people at different levels. Occasional weekend and bank holiday work, covered across the team on a rota basis. Desirable Skills: KACE Systems Management Appliance experience. KACE Cloud MobileDevice Manager. Basic SharePoint Online administration. BMC Helix ITSM Service Desk. Experience delivering end-user training. Benefits: Competitive salary and benefits package. More ❯
Certified Support Professional (ACSP) Microsoft 365 Certified: Endpoint Administrator Associate Key Deliverables Diagnostic Utility Tools IT Knowledge Base Repository IT Support Ticketing Multimedia Audio/Visual Support Software License Management Tech Stack Modernization Video Teleconferencing Support Knowledge Knowledge of the latest version of Microsoft Windows environment. Knowledge of configuration and setup of Apple iOS. Knowledge of configuration and setup … of Linux. Knowledge of PC/client repair and maintenance (hardware/software). Knowledge of iOS mobiledevicemanagement (Jmaf). Knowledge of Linux OS (Redhat). Knowledge of two-factor authentication (Duo). Knowledge of Air Force Network (AFNet) Standard Desktop Configuration (SDC). Skills Skill with leading a team of subordinate cyber support specialists. More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Littlefish
maintaining and enhancing our IT systems, ensuring seamless operations and top-notch service delivery. Key Responsibilities: Active Directory Administration: Oversee and manage Active Directory (AD) systems. SCCM/Intune Management: Expertly handle SCCM or Intune for efficient system management. Application Deployment: Deploy applications and manage builds with precision. Customer Collaboration: Work closely with customers to facilitate user acceptance testing. … based thinking. Support and Improvement: Address requests, implement changes, assist fellow engineers, and participate in continuous improvement activities. What Were Looking For: Intune & MDM Expertise: Proficiency in Intune and MobileDeviceManagement (MDM). MSP/Enterprise Experience: Background in a Managed Service Provider (MSP) or enterprise environment. SCCM/Intune Proficiency: Expertise in packaging and deploying … Experience with administering and deploying System Centre 2012 Configuration Manager. Productivity Suite Skills: Competence in configuring and deploying desktop productivity suites (Office 365 ProPlus, Office 2016). Windows Build Management: Skills in Windows build/image creation and management. Desktop Configuration: Knowledge of desktop configuration tools (ADK, MDT, Task Sequences). AD Administration: Strong experience in AD administration. PowerShell More ❯
the following disciplines: Server, Storage & Network Virtualization & Consolidation (focused primarily on HPE Solutions, but other OEM experience is a plus) VMware, Microsoft End User Computing: Virtual Desktop Infrastructure and MobileDeviceManagement Citrix XenDesktop, VMware Horizon Private, Public, and most importantly: Hybrid Clouds Enterprise Data Protection and Data Management Solutions, such as ILM Disaster Recovery, Business … agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management as well as technical or engineering decision makers. Ability to Develop, Create and respond to Technical Requests for Proposals (RFP's) Ability to Design and Create Complex Server & Storage More ❯
BS degree in Computer Science/Computer Engineering is a plus) 8+ years of experience in an Enterprise Customer Support Organization, with a minimum 5 years of direct personnel management experience Experience with process improvement methodologies/frameworks such as ITIL, Six Sigma Excellent English communication and presentation skills (both verbal and written). Skill in a second applicable … and objection handling skills Knowledge of Microsoft Active Directory, Kerberos, LDAP and directory technologies (highly desirable) Strong technical aptitude and know-how of Single Sign-On, SAML, Nix systems, MobileDeviceManagement (MDM) concepts Prior experience of Delinea products is a huge plus. Ability to travel on occasion What We'd Love to See: Quick learner with … thrive in a fast-paced environment and understand complex issues Excellent analytical, problem solving skills and ability to independently manage projects Track record in providing outstanding and unparalleled escalation management services Be proactive with a positive attitude Demonstrate a strong work ethic with a willingness to do what it takes to get the job done Delinea Culture & Benefits: Why More ❯
Huntingdon, Cambridgeshire, United Kingdom Hybrid / WFH Options
Huntingdonshire District Council
issues to non-technical audiences A collaborative, analytical and proactive approach to problem-solving Experience with ITIL-based change control, CMDB, and Microsoft technologies Familiarity with PowerShell scripting and mobiledevicemanagement Knowledge of the Data Protection Act and information governance principles. This role is subject to a satisfactory DBS check. An offer of employment is conditional More ❯
ManTech seeks a motivated, career and customer-oriented Mobile/Wireless Network Specialist to join our team in the National Capital Region (NCR). This is a hybrid position. As a Mid-Level Mobile/Wireless Network Specialist, this individual will ensure seamless connectivity and mobiledevice support for our government clients. Their expertise will be … crucial in maintaining secure and reliable wireless access for federal personnel using desktop services. Responsibilities include but are not limited to: Support, configure, and troubleshoot mobile devices and wireless network infrastructure for government users. Diagnose and resolve wireless connectivity issues, ensuring seamless access to desktop services. Assist with the deployment and management of mobiledevicemanagement (MDM) solutions. Monitor wireless network performance and security, ensuring compliance with government standards. Provide technical guidance to end-users on mobile and wireless best practices. Provide and lead support for Wireless Access Points, Antennas, and infrastructure with expertise and knowledge with OSI model, MAC Layer, network characteristics, design of network topologies and site configurations, and installation, transition, and More ❯
Herndon, Virginia, United States Hybrid / WFH Options
Leidos
Information Systems Agency (DISA) and Department of Defense (DoD).The Lead Mobility Engineer will lead a team of engineers to design, implement, and deploy tools to manage and maintain mobile devices for unclassified, secret and top secret environments. PROGRAM LINK : POSITION: Fully REMOTE capable Primary Responsibilities: Provide thought leadership and mentoring to team of Mobility engineers, including frequent collaboration … with engineering, operations and agencies to plan and execute end user onboarding Design and implement mobiledevicemanagement solutions that meet end user requirements. Create and manage policies for application deployment, device compliance, and security configurations Continually identify opportunities for improvement, including innovations in the mobiledevicemanagement domain aimed at improving the … experience, education and training may be considered in lieu of degree Ability to obtain and maintain a DoD Top Secret clearance (US Citizenship required) Expertise in the deployment and management of MDM technologies, specifically Microsoft Intune Experience managing teams of engineers, including mentoring and fostering communication and collaboration across the team Experience developing and deploying Infrastructure as Code (IaC More ❯
area in Belgium. Responsibilities: Deployment, maintenance and retirement of Windows Desktops, Android handhelds, VR headsets, printers and scanner solutions in a regulated medical production environment. : Solution's and Project management of Desktops, Handhelds, VR headsets and assorted applications with direct impact on Vaccine production. Problem management of existing applications and solutions that may have been installed before your … tenure or by 3rd parties Vendor coordination for the 2 previous activities Stakeholder management during solution deployment/project Requirements: Bachelor's degree in information technology, engineering, computer science, or related field to Life Sciences. Experience in: Project management, ITSM processes, ServiceNow Windows Desktop, Android handhelds, VR technology (Hololens, Oculus) Windows NT/XP/7/…/11/Server & AD, migration and GPO Mobiledevicemanagement/integration Android Printer and printer queue management - printer installation and deployment Strategic Thinker, to drive innovative thinking and add value to the service provided. Excellent Analytical and problem-solving skills. Handle and operate efficiently under pressure. Excellent English and French is a must Why More ❯
systems and network topology, DNS, TCP, DHCP; Demonstrable knowledge and understanding of: Switching and VLANs; Virtualisation/Cloud Platforms Google Workspace and Microsoft 365 PaperCut, WiFi and Firewalls; Using mobiledevicemanagement and documenting More ❯
incident evaluation, fault isolation, analysis, and troubleshooting, and resolution of issues, or escalate if required. Develop All Hands communications for network services status, planned outages, etc, Provide file access management and restore of lost or damaged files. Create and maintain standard operating procedures (SOPs) for end users and end user support. Experience in desktop application management, programming languages … common operating systems, software proficiency, technical writing, and data analysis. Maintain the asset inventory database, perform automated and manual audits. Provide hardware and software inventory management. Account and Identity Management Provide full account lifecycle management using Microsoft Active Directory Domain Services. Ensure user and computer account attributes and directory information is up to date. Endpoint Management and … and multifunction devices. Coordinate with external contractors for assets under warranty. Perform software installations using automated remote deployment mechanisms. Provide software/application training as needed. Provide support for MobileDeviceManagement (MDM) software. Provide support for Unified Communications as a Service (UCaaS) devices. Vulnerability Management Subscribe to and monitor for patch releases for all items More ❯
Ewloe, Flintshire, United Kingdom Hybrid / WFH Options
ARO
software and sales tracking tools. Certifications related to IT sales or specific technologies (e.g., Cisco, Microsoft, AWS). Connectivity (broadband, leased lines, SD-WAN) Cloud services or infrastructure solutions MobileDeviceManagement (MDM) Hosted telephony and unified communications Who are we? ARO has 25 years' experience in Collaboration, Connectivity, Cloud and Infrastructure and Cyber Security services both More ❯
basis. You will be accountable for managing and optimising the End User Computing (EUC) and Digital Workplace Services (DWS) portfolio, including devices like laptops, desktops, peripherals, printers, tablets, and mobile phones. This role involves owning the life cycle management of these products, collaborating with vendors for informed selection, optimizing client hardware, and managing client asset information. You will … for performance and efficiency. Maintain and manage client asset information accurately. Support the rollout of EUC Devices and Azure Virtual Desktops. Skills/Must have: Proven experience in product management, with a focus on EUC/DWS. Deep understanding of client device technologies and their underlying architecture. Expert-level knowledge of Intune, Azure Virtual Desktop (AVD), Application Packaging … MobileDeviceManagement (MDM), and CCaaS (eg, Genesys). Familiarity with Azure, SQL, DevOps, Microsoft 365, and PowerApps. Salary : £575 per day More ❯
Pontypridd, Mid Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Ignite Digital Search Ltd
IT team. This is a senior technical role responsible for delivering resilient and secure LAN WAN and VPN infrastructure across a large and complex environment. Key Responsibilities Lead operational management of enterprise-wide voice and data networks Configure, maintain, and support Cisco network infrastructure including switches, firewalls, and access points Deliver secure and efficient VPN WAN LAN and wireless … lead role Deep understanding of network design configuration and troubleshooting Proficiency in managing LAN WAN and VPN environments Experience with network security including firewalls, intrusion detection and prevention, and mobiledevicemanagement Excellent stakeholder communication and project delivery skills Relevant certifications such as CCNA CCNP CWNA or ITIL are desirable Desirable Technical Knowledge Cisco Catalyst Switches Cisco More ❯
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Talent Finder
per annum (FTE £50,000), depending on experience Our client is a Microsoft Solutions Partner seeking transformative services focused on Microsoft Cloud for Office 365, Business Apps, MobileDeviceManagement, Operations Management, and Azure. They work to enact change and achieve meaningful outcomes by maximising the value of technology and building enduring relationships. This is an More ❯
Employment Type: Permanent, Part Time, Work From Home
such as Grid 3, Nuvoice, and NovaChat. Able to set up and maintain systems for short term loan of equipment. Knowledge of legislative and policy requirements relating to equipment management and maintenance. Personal attributes Essential Aware of, and sensitive to, the needs of individuals with disabilities. Self-motivated. Enthusiastic team member. Methodical with excellent attention to detail. Willing to … work flexibly when required. Experience Essential Experience of providing technical support for Windows, iOS, and android devices. Experience of working with mobiledevicemanagement systems. Experience of providing remote technical support for mobile devices. Experience of supporting hardware, software, and peripherals in a networked computer environment. Desirable Experience of working with a range of AAC and More ❯