1 to 25 of 182 Permanent Performance Monitoring Jobs

Quality Control Lead establishes and maintains rigorous quality assurance standards that ensure consistent, professional, and effective customer service while supporting continuous improvement initiatives across all TSD operations. Place of Performance: Within commuting distance of the government facility in Ashburn, Virginia, Orlando, FL, or San Antonio, TX. Essential Functions: • Quality Framework Development: Establish comprehensive quality control processes and procedures that … align with Help Desk Institute (HDI) and ITIL best practices while meeting CBP-specific requirements • Performance Monitoring: Conduct systematic monitoring of customer interactions, ticket documentation, escalation procedures, and resolution quality to ensure adherence to established standards • Customer Experience Management: Develop and implement customer feedback collection mechanisms, analyze satisfaction survey results, and translate findings into actionable improvement initiatives … adherence to documented processes, security protocols, and government requirements while ensuring staff deliver polite, professional, and effective customer service • Continuous Improvement: Lead initiatives to identify service delivery enhancements, analyze performance trends, and recommend process improvements that maximize customer satisfaction and operational efficiency Required Qualifications: • Quality Assurance Expertise: In-depth knowledge of service desk best practices with comprehensive understanding of More ❯

Performance & Reporting Manager Mansfield - Hybrid c£37,372 - £41,525 Are you passionate about turning data into meaningful insights that drive real change? Do you thrive on improving processes, supporting projects, and influencing decision-making at every level? If so, this could be the perfect next step for you! We're working with a local government organisation to recruit … a Performance & Reporting Manager a key role in supporting the delivery of vital environmental programmes across the UK. What's in it for you? A role with real purpose - making a positive impact on the environment and communities A collaborative and supportive workplace culture Opportunity to design and maintain a Single Source of Truth dashboard to shape programme delivery … strategy and governance A permanent role offering stability and the chance to develop your career What you'll be doing: Building and maintaining dashboards to monitor programme and project performance Supporting project managers in tracking KPIs and making data-driven decisions Producing clear, concise reports for leadership and stakeholders Driving process improvements to ensure efficiency and accuracy in reporting More ❯

expert across a diverse, modern, and complex technology landscape, ensuring seamless support and smooth operations. You'll take charge of incident triage and resolution, lead system upgrades, and keep performance optimized through proactive monitoring and alerting. Beyond day-to-day support, you'll drive continuous improvements in processes and tools, collaborating with stakeholders to elevate operational excellence and … Plan and execute minor upgrades and configuration changes with minimal impact to the production environment. Maintain and optimise system configurations across legacy and modern applications to ensure their continued performance and reliability. System Monitoring & Performance: Maintain and improve logging, monitoring, and alerting systems. Define service-level objectives and indicators for business applications. Continuously review performance metrics against SLO/SLIs and proactively address performance bottlenecks or underperforming systems. Manage system health checks, review logs, and act on warnings to avoid potential disruptions. Provide regular updates to Technology leadership members and key business stakeholders. Work alongside Engineering teams to enhance system resilience, focusing on high-availability, scalability, and reliability. Support and contribute to the More ❯

a minimum of a criminal and credit check as well as at least three professional references. Role Overview: Pelagic AI is seeking a Database Engineer with experience in database performance optimization, configuration management, and performance testing to support our ongoing efforts to improve and maintain efficient database systems. You will play a critical role in ensuring the reliability … and performance of our databases, helping us to identify inefficiencies, optimize configurations, and introduce performance testing practices to prevent regressions. Principal Responsibilities: • Optimize database performance by identifying and resolving inefficiencies • Ensure database configurations are properly managed through configuration management (CM) practices • Implement and manage performance testing tools, such as JMeter or alternatives, to prevent performance regressions • Collaborate with software and system engineers to ensure optimal integration and performance of the database systems Pelagic AI, LLC 1765 Greensboro Station Place, Tower 1, Suite 900, McLean VA 22102 USA +1 • Support proactive database performance monitoring and troubleshooting Minimum Requirements: • Must have a current/active TS/SCI and be willing and able More ❯

LiveAction Engineer 100% remote Secret clearance is required to start We are seeking a LiveAction Engineer to support network performance monitoring and security operations for critical U.S. government systems. This role requires expertise in deploying, managing, and optimizing LiveAction's network performance monitoring and analytics (NPM/APM) tools to provide real-time visibility into complex … environments (cloud, on-premise, hybrid). • Maintain and optimize network telemetry collection (NetFlow, SNMP, packet capture) and ensure accurate data visualization. • Design and maintain dashboards for network health, application performance, and security insights. • Integrate LiveAction solutions with SIEMs, orchestration tools, and other monitoring platforms. • Conduct root-cause analysis of performance bottlenecks, latency, and packet loss across large … scale networks. • Create custom reports and alerts for performance metrics, compliance monitoring, and capacity planning. • Assist in the implementation of network segmentation and zero-trust architectures using LiveAction insights. • Support accreditation and compliance efforts including RMF, FISMA, FedRAMP, and DoD standards. • Train and mentor operations staff and develop documentation for standard operating procedures. • Provide Tier 2/ More ❯

Contractor Work Model: ON SITE Security Clearance: Secret Clearance (Top Secret Eligible) ALTA IT Services is seeking a highly skilled SolarWinds Engineer to support the installation, configuration, and operational monitoring of SolarWinds across a large-scale enterprise environment. The ideal candidate will work closely with system administrators and network teams to ensure optimal performance, security, and reliability of … polling Address and resolve submitted support tickets for SolarWinds Provide the help desk with initial troubleshooting steps to determine type of ticket needed Handle day-to-day checks and monitoring Support Ticket Management Address and resolve submitted support tickets for SolarWinds. Provide help desk with initial troubleshooting steps to determine the appropriate ticket type. Daily System Checks and Monitoring Perform routine checks and monitoring of systems and infrastructure. Network Performance Monitoring Detect, report, diagnose, and resolve network performance issues. Virtual Infrastructure Monitoring Support monitoring of virtual devices including: ESXi and ESX Server (version 6.7 or later) VMware vSphere (version 6.7 or later) Server and Application Monitoring Monitor server and application health More ❯

Contractor Work Model: ON SITE Security Clearance: Secret Clearance (Top Secret Eligible) ALTA IT Services is seeking a highly skilled SolarWinds Engineer to support the installation, configuration, and operational monitoring of SolarWinds across a large-scale enterprise environment. The ideal candidate will work closely with system administrators and network teams to ensure optimal performance, security, and reliability of … polling Address and resolve submitted support tickets for SolarWinds Provide the help desk with initial troubleshooting steps to determine type of ticket needed Handle day-to-day checks and monitoring Support Ticket Management Address and resolve submitted support tickets for SolarWinds. Provide help desk with initial troubleshooting steps to determine the appropriate ticket type. Daily System Checks and Monitoring Perform routine checks and monitoring of systems and infrastructure. Network Performance Monitoring Detect, report, diagnose, and resolve network performance issues. Virtual Infrastructure Monitoring Support monitoring of virtual devices including: ESXi and ESX Server (version 6.7 or later) VMware vSphere (version 6.7 or later) Server and Application Monitoring Monitor server and application health More ❯

SME – Contract Location: UK (occasional on-site) Duration: 6 months (initial) IR35: Inside IR35 Start Date: Immediate Overview: We are seeking an experienced Dynatrace SME to join a major monitoring and observability programme with a globally recognised technology leader. This role will suit someone with strong Dynatrace and DQL expertise , capable of driving performance monitoring strategies across … complex, distributed environments. Key Responsibilities: Act as the subject matter expert for Dynatrace monitoring and observability Develop and optimise DQL queries , dashboards, and reports for actionable insights Define and implement end-to-end monitoring strategies to support application and infrastructure performance Drive best practices around alerting, automation, and root cause analysis Collaborate with engineering, operations, and business … stakeholders to ensure adoption of monitoring solutions Support proactive incident detection, resolution, and continuous improvement initiatives Skills & Experience Required: Strong hands-on experience with Dynatrace , including advanced DQL skills Proven track record in application and infrastructure monitoring within complex, distributed environments Experience in designing dashboards, performance monitoring frameworks, and observability solutions Knowledge of incident management and More ❯

day-to-day maintenance. Advanced AWS RDS Experience with Oracle, Postgres, MySQL, and MS SQL Servers that includes but not limited to: -Deploying multi-AZ RDS systems with high performance -Performance tuning with AWS Performance Insights -Integrating Oracle Enterprise Manager for performance monitoring -Designing AWS Data Migration Services jobs for data synch between databases -Database … in transit -Configuring the parameter groups -Managing IP traffic using a security group -Auditing the database log files -Maintenance and management activities -Planning backup and recovery strategies -User management -Monitoring the database Skills: • Relational Database Management System (RDBMS) • AWS Relational Database Service (RDS) • Oracle Database Administration • PostgreSQL Administration • AWS Database Migration Service (DMS Clearance: Applicants selected will be subject More ❯

II provides tactical leadership for daily TSD operations, ensuring customer-focused, responsive, and reliable service delivery while managing complex supervisory structures across multiple time zones and locations. Place of Performance: Within commuting distance of the government facility in Ashburn, Virginia, Orlando, FL, or San Antonio, TX. Essential Functions: • Operational Excellence: Manage daily operations of multi-tiered support structure handling … Ensure 24x7 supervisory coverage across all TSD locations with at least one supervisor on duty at all times and location-specific coverage for Ashburn, Orlando, and San Antonio facilities • Performance Monitoring: Continuously monitor staffing levels, agent availability, and contact volume to proactively address service delivery challenges and maintain established performance objectives • Incident Response: Lead operational event identification … Qualifications: • Experience with federal government IT operations • Knowledge of major incident management procedures • Familiarity with CBP applications and systems • Experience managing bilingual support operations (English and Spanish) • ITIL certification Performance Responsibilities: • Service Level Management: Maintain 85% calls answered within 60 seconds • Email Processing: Ensure 90% processing within 12-hour SLA • Staff Management: Maintain optimal staffing levels and minimize turnover More ❯

day-to-day maintenance. Advanced AWS RDS Experience with Oracle, Postgres, MySQL, and MS SQL Servers that includes but not limited to: -Deploying multi-AZ RDS systems with high performance -Performance tuning with AWS Performance Insights -Integrating Oracle Enterprise Manager for performance monitoring -Designing AWS Data Migration Services jobs for data synch between databases -Database … in transit -Configuring the parameter groups -Managing IP traffic using a security group -Auditing the database log files -Maintenance and management activities -Planning backup and recovery strategies -User management -Monitoring the database Skills: Relational Database Management System (RDBMS) AWS Relational Database Service (RDS) Oracle Database Administration PostgreSQL Administration AWS Database Migration Service (DMS) No fields configured More ❯

cost-effective delivery of construction services. What you will do Develop and implement supply chain strategies for data center construction projects, including supplier sourcing and selection, contract negotiation, and performance management (inclusive of key performance indicators) Collaborate with cross-functional teams, including project management, engineering, safety, commissioning, and quality, to define scope of services requirements and specifications Identify … contracts Lead the bid process for construction services/equipment, including issuing requests for proposals (RFPs), evaluating bids (analysis), and selecting suppliers based on pre-established cost, quality, and performance criteria Ensure construction services/equipment suppliers cost data captured in benchmark database is complete, accurate, and valid so it may be used to drive key business decisions Manage … supplier relationships throughout the project lifecycle, including performance monitoring to contractual obligations, suppliers business reviews, and issue resolution Coordinate with internal and external stakeholders to ensure alignment on project timelines, budgetary constraints, and quality standards Develop and execute procurement plans, tracking key milestones and deliverables to ensure on-time contract awards and within-budget to enable project construction More ❯

cost-effective delivery of construction services. What you will do Develop and implement supply chain strategies for data center construction projects, including supplier sourcing and selection, contract negotiation, and performance management (inclusive of key performance indicators) Collaborate with cross-functional teams, including project management, engineering, safety, commissioning, and quality, to define scope of services requirements and specifications Identify … contracts Lead the bid process for construction services/equipment, including issuing requests for proposals (RFPs), evaluating bids (analysis), and selecting suppliers based on pre-established cost, quality, and performance criteria Ensure construction services/equipment suppliers cost data captured in benchmark database is complete, accurate, and valid so it may be used to drive key business decisions Manage … supplier relationships throughout the project lifecycle, including performance monitoring to contractual obligations, suppliers business reviews, and issue resolution Coordinate with internal and external stakeholders to ensure alignment on project timelines, budgetary constraints, and quality standards Develop and execute procurement plans, tracking key milestones and deliverables to ensure on-time contract awards and within-budget to enable project construction More ❯

just about growth; it's about achieving net-zero targets and revolutionising national infrastructure. The Heat Network Technical Assurance Scheme (HNTAS), coming into force in 2026, will mandate stringent performance and quality requirements for all heat networks. Max Fordham is currently looking to grow a dedicated in-house team to assist clients with delivering and maintaining best in class … and upcoming projects. Key Responsibilities Heat Network Design: Leading or contributing to the design of new build heat networks and the refurbishment or replacement of existing networks, ensuring optimal performance and efficiency. Heat Network Monitoring/Guardian Role: Performing design reviews, reviewing contractor's information, conducting on-site installation monitoring, and carrying out witnessing and acceptance testing … to ensure quality and compliance. Post-Occupancy Performance Monitoring: Implementing and managing systems for post-occupancy heat network performance monitoring to track real-world efficiency and identify areas for improvement. Heat Network Optimisation or Troubleshooting Studies: Conducting optimisation studies for existing networks to enhance efficiency, reduce operating costs, improve reliability, and prove HNTAS compliance. Funding Application More ❯

revenue (& margin) architect, you will establish a long-term view that balances short-term urgency with long-term enterprise value. Duties and Responsibilities The Chief Revenue Officer's high performance is essential for achieving the company's Objectives and Key Results through strategic leadership and efficient management. Revenue Strategy Development : The CRO is responsible for developing and implementing strategies … lifetime value (LTV) and aim to minimise the cost of acquisition (CAC), to ensure excellent payback. Financial Management : Building an accurate budget/forecast for each financial year. Then, monitoring sales & marketing spend in line with budget. Sales Leadership : The CRO leads the sales team, setting targets, monitoring performance, and providing guidance to ensure that sales goals … are met. They be responsible for both sales & marketing teams and drive performance of both recurring contract and ad-hoc hardware & professional services revenues Customer Relationship Management : The CRO oversees customer relationship management (CRM) systems to ensure that customer interactions are managed effectively. This helps in building strong relationships with clients and improving customer satisfaction Collaboration Across Departments : The More ❯

Senior Server Engineer Position Objectives: The principle objective of this position is to architect and provide expert level support and strategy for the production Windows server environment. Maintain proactive performance monitoring of the environment utilizing specific monitoring tools. Play an active role in the day-to-day support activities, administration and projects associated with windows infrastructure/… and component load balancing Strong knowledge of Active Directory Good knowledge of VMWare vSphere and associated products (eg vCenter, SRM) Hyper-v knowledge is a plus. Strong knowledge of performance management and capacity planning. Strong knowledge of the SAN/EMC storage including the different SRDF types Strong knowledge of installing Windows W2K16 and above on industry standard hardware … e.g. Client/IBM/Dell -including blade servers) Knowledge and experience of IIS, .NET, Knowledge of F5 are a big plus Working knowledge of Dynatrace monitoring is a plus. Good working knowledge of networking functions (i.e. function of TCP/IP, SNMP) subnetting and routing. Knowledge of relational databases such as Sybase, Oracle, and SQL along with MQ More ❯

Position Objectives: The principle objective of this position is to architect and provide expert level support and strategy for the production Windows server environment. Maintain proactive performance monitoring of the environment utilizing specific monitoring tools. Play an active role in the day-to-day support activities, administration and projects associated with windows infrastructure/applications and maintain … and component load balancing Strong knowledge of Active Directory Good knowledge of VMWare vSphere and associated products (eg vCenter, SRM) Hyper-v knowledge is a plus. Strong knowledge of performance management and capacity planning. Strong knowledge of the SAN/EMC storage including the different SRDF types Strong knowledge of installing Windows W2K16 and above on industry standard hardware … e.g. Client/IBM/Dell -including blade servers) Knowledge and experience of IIS, .NET, Knowledge of F5 are a big plus Working knowledge of Dynatrace monitoring is a plus. Good working knowledge of networking functions (i.e. function of TCP/IP, SNMP) subnetting and routing. Knowledge of relational databases such as Sybase, Oracle, and SQL along with MQ More ❯

VA’s Network Operations Center (NOC) in Martinsburg, WV occasionally. Responsibilities: Install, configure, harden, patch, upgrade, and administer development, user acceptance, and production MSSQL 2019/2022 SQL instances. Performance monitoring and tuning, troubleshooting, capacity planning, database backup and recovery, and query optimization/tuning. Configure and maintain SQL Agent jobs and SSIS packages. Create/maintain SQL … week out of every five weeks. Required Skills: Experience Installing, configuring, hardening, patching, upgrading, and administering MSSQL 2019/2022 SQL instances. Experience with MSSQL backup and recovery, troubleshooting, performance monitoring/tuning, and administration. Experience writing and optimizing TSQL. Experience configuring Transparent Data Encryption within MSSQL. Experience with creating and debugging Power Shell scripts used for database … and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Salary Range: USD $53,770.00 - USD $86,030.00/Yr. More ❯

technical experts to perform legacy environment discovery, assessing current network routing, configurations, and requirements to provide migration support for the Army global wide-area network. •Analyze and understand network monitoring and management techniques, tools, and processes. •Support the transformation and creation of network monitoring dashboards, views, and data ingest from legacy network devices to the AGUN solution. •Support … the modification of virtualization and containerization infrastructure in support of network management and monitoring applications •Collect, investigate, and identify network optimization and resource management strategies and techniques using performance and monitoring applications to meet capacity and performance standards. •Work with information assurance teams and the AGUN cybersecurity service provider (CSSP) to ensure compliance to DoD standards … to assist with integration of network monitoring data into a SIEM. •Document designs, diagrams, drawings, and technical narratives using wiki technologies and common diagram and drawing tools. QUALIFICATIONS FOR THE POSITION •Minimum of a Bachelor's degree with 12+ years' experience or Master's degree with 10+ years of experience (additional years of directly applicable experience may be accepted More ❯

in-house development, data warehousing and business intelligence capability. What you'll do: Provide primary support for MS SQL and Oracle database environments including daily operations, backup and recovery, performance monitoring, tuning, and production support Install, upgrade, patch and manage the Oracle and MS SQL database estate Respond to incidents as appropriate to maintain/resume service Work … and standards with a focus on database security and auditing, ensuring database estate complies with industry best practices and AWE security requirements. Evaluate and deploy new database technologies including monitoring solutions Continual process improvement with a focus on automation of repeatable tasks Who are we looking for? We do need you to have the following: Good, demonstrable knowledge of … to non-technical and vice-versa Strong command of SQL and SQL server tools PowerShell and Unix Shell Scripting skills Advanced knowledge of database security, backup and recovery, and performance monitoring standards You'll need to have the ability to work calmly and constructively in a priority changing environment and be able to manage your own workload. You More ❯

in-house development, data warehousing and business intelligence capability. What you'll do: Provide primary support for MS SQL and Oracle database environments including daily operations, backup and recovery, performance monitoring, tuning, and production support Install, upgrade, patch and manage the Oracle and MS SQL database estate Respond to incidents as appropriate to maintain/resume service Work … and standards with a focus on database security and auditing, ensuring database estate complies with industry best practices and AWE security requirements. Evaluate and deploy new database technologies including monitoring solutions Continual process improvement with a focus on automation of repeatable tasks Who are we looking for? We do need you to have the following: Good, demonstrable knowledge of … to non-technical and vice-versa Strong command of SQL and SQL server tools PowerShell and Unix Shell Scripting skills Advanced knowledge of database security, backup and recovery, and performance monitoring standards You'll need to have the ability to work calmly and constructively in a priority changing environment and be able to manage your own workload. You More ❯

U.S. Department of Justice (DOJ) is responsible for enforcing federal antitrust laws and promoting fair competition in the marketplace. The Network Engineer will be responsible for the design, configuration, monitoring, and troubleshooting of our enterprise network infrastructure. This includes utilizing tools such as Nagios for network monitoring, Cisco Prime for network management, Cisco Identity Services Engine (ISE) for … is efficient, secure, and continuously available. This work is located onsite in the DC area. Key Responsibilities: • Lead the design, configuration, and maintenance of complex network environments, ensuring optimal performance, scalability, and security. • Configure and manage Cisco routers, switches, and firewalls, ensuring they meet organizational needs and adhere to best practices. • Implement network protocols such as OSPF, BGP, VLANs … QoS, and IPSec to support complex enterprise network architectures. • Leverage Nagios to monitor the health, performance, and availability of network devices and services. • Develop and implement proactive monitoring strategies using Nagios to detect network issues, alerting on performance degradation or downtime. • Respond to network incidents, troubleshoot network issues, and provide timely resolution to minimize downtime and impact More ❯

for-cause and pre-employment drug test. Responsibilities: Installation, configuration and upgrading of Microsoft SQL Server, MS Access and Oracle related products Database design and implementation Database tuning and performance monitoring Develop both simple and complex reports and on-demand queries Implement and maintain database security (create and maintain users and roles, assign privileges, data integrity, etc.) Application … tuning and performance monitoring Setup and maintain documentation and standards Establish and maintain sound disaster recovery policies, backups, and procedures Plan growth and changes (capacity planning and scalability) Recommend latest DBMS technologies to management Work as part of a team and provide 24x7 supports when required Perform systems administration duties Contact Email More ❯

troubleshooting bugs and errors, and investigating issues that have been escalated from 1st Line support. Lastly, you will be able to showcase easy-to-read dashboards and reports for performance monitoring, quality of data analysis, and risk mitigation. The ideal candidate will have previous experience in a similar role, such as an Operational Analyst, Business Intelligence Analyst, Data … a highly technical role offering an excellent benefits package. The Role: - Analyse customer data integrity across all platforms. - Provide second-line system support. - Create easy-to-read dashboards for performance monitoring and data quality analysis. - 5 Days On-site in Shoreditch. The Person: - Experience in a similar role, such as Operational Analyst, Business Intelligence Analyst etc. - Strong analytical More ❯

troubleshooting bugs and errors, and investigating issues that have been escalated from 1st Line support. Lastly, you will be able to showcase easy-to-read dashboards and reports for performance monitoring, quality of data analysis, and risk mitigation. The ideal candidate will have previous experience in a similar role, such as an Operational Analyst, Business Intelligence Analyst, Data … a highly technical role offering an excellent benefits package. The Role: - Analyse customer data integrity across all platforms. - Provide second-line system support. - Create easy-to-read dashboards for performance monitoring and data quality analysis. - 5 Days On-site in Shoreditch. The Person: - Experience in a similar role, such as Operational Analyst, Business Intelligence Analyst etc. - Strong analytical More ❯