reputation Design and build customer journeys using Journey Builder Implement marketing automation workflows and triggered campaigns Configure entry sources, decision splits, and engagement paths Set up journey analytics and performancemonitoring Optimize journey performance based on engagement metrics Configure and manage data ingestion from multiple sources Design and implement data model objects (DMOs) for customer data Set More ❯
IT Operations, Risk & Compliance, and senior stakeholders, you'll ensure data is accurate, actionable, and aligned to regulatory frameworks. What you'll be responsible for Develop and maintain service performance reports across Incident, Change, Problem, and Request Fulfilment Monitor SLAs, KPIs, and OLAs to reflect service health and operational commitments Build dashboards and visualisations using tools like Power BI … Excel, and ServiceNow Performance Analytics Analyse service delivery trends to identify recurring issues and improvement opportunities Support service reviews and senior stakeholder meetings with actionable insights Ensure data accuracy and completeness within the ITSM platform (e.g., ServiceNow) Validate and reconcile data for regulatory and audit reporting (PCI DSS, DORA, ACPR, GDPR) Assist in control evidence and audit response materials … points if you have Experience in financial services or regulated industries (banking, fintech, insurance) Familiarity with operational risk reporting or audit processes Understanding of cloud-based service operations and performancemonitoring Exposure to SQL, scripting, or automation tools (Python, Power Automate More ❯
City of London, London, United Kingdom Hybrid / WFH Options
La Fosse
IT Operations, Risk & Compliance, and senior stakeholders, you’ll ensure data is accurate, actionable, and aligned to regulatory frameworks. What you’ll be responsible for Develop and maintain service performance reports across Incident, Change, Problem, and Request Fulfilment Monitor SLAs, KPIs, and OLAs to reflect service health and operational commitments Build dashboards and visualisations using tools like Power BI … Excel, and ServiceNow Performance Analytics Analyse service delivery trends to identify recurring issues and improvement opportunities Support service reviews and senior stakeholder meetings with actionable insights Ensure data accuracy and completeness within the ITSM platform (e.g., ServiceNow) Validate and reconcile data for regulatory and audit reporting (PCI DSS, DORA, ACPR, GDPR) Assist in control evidence and audit response materials … points if you have Experience in financial services or regulated industries (banking, fintech, insurance) Familiarity with operational risk reporting or audit processes Understanding of cloud-based service operations and performancemonitoring Exposure to SQL, scripting, or automation tools (Python, Power Automate More ❯
IT Operations, Risk & Compliance, and senior stakeholders, you'll ensure data is accurate, actionable, and aligned to regulatory frameworks. What you'll be responsible for Develop and maintain service performance reports across Incident, Change, Problem, and Request Fulfilment Monitor SLAs, KPIs, and OLAs to reflect service health and operational commitments Build dashboards and visualisations using tools like Power BI … Excel, and ServiceNow Performance Analytics Analyse service delivery trends to identify recurring issues and improvement opportunities Support service reviews and senior stakeholder meetings with actionable insights Ensure data accuracy and completeness within the ITSM platform (e.g., ServiceNow) Validate and reconcile data for regulatory and audit reporting (PCI DSS, DORA, ACPR, GDPR) Assist in control evidence and audit response materials … points if you have Experience in financial services or regulated industries (banking, fintech, insurance) Familiarity with operational risk reporting or audit processes Understanding of cloud-based service operations and performancemonitoring Exposure to SQL, scripting, or automation tools (Python, Power Automate More ❯
london, south east england, united kingdom Hybrid / WFH Options
La Fosse
IT Operations, Risk & Compliance, and senior stakeholders, you’ll ensure data is accurate, actionable, and aligned to regulatory frameworks. What you’ll be responsible for Develop and maintain service performance reports across Incident, Change, Problem, and Request Fulfilment Monitor SLAs, KPIs, and OLAs to reflect service health and operational commitments Build dashboards and visualisations using tools like Power BI … Excel, and ServiceNow Performance Analytics Analyse service delivery trends to identify recurring issues and improvement opportunities Support service reviews and senior stakeholder meetings with actionable insights Ensure data accuracy and completeness within the ITSM platform (e.g., ServiceNow) Validate and reconcile data for regulatory and audit reporting (PCI DSS, DORA, ACPR, GDPR) Assist in control evidence and audit response materials … points if you have Experience in financial services or regulated industries (banking, fintech, insurance) Familiarity with operational risk reporting or audit processes Understanding of cloud-based service operations and performancemonitoring Exposure to SQL, scripting, or automation tools (Python, Power Automate More ❯
slough, south east england, united kingdom Hybrid / WFH Options
La Fosse
IT Operations, Risk & Compliance, and senior stakeholders, you’ll ensure data is accurate, actionable, and aligned to regulatory frameworks. What you’ll be responsible for Develop and maintain service performance reports across Incident, Change, Problem, and Request Fulfilment Monitor SLAs, KPIs, and OLAs to reflect service health and operational commitments Build dashboards and visualisations using tools like Power BI … Excel, and ServiceNow Performance Analytics Analyse service delivery trends to identify recurring issues and improvement opportunities Support service reviews and senior stakeholder meetings with actionable insights Ensure data accuracy and completeness within the ITSM platform (e.g., ServiceNow) Validate and reconcile data for regulatory and audit reporting (PCI DSS, DORA, ACPR, GDPR) Assist in control evidence and audit response materials … points if you have Experience in financial services or regulated industries (banking, fintech, insurance) Familiarity with operational risk reporting or audit processes Understanding of cloud-based service operations and performancemonitoring Exposure to SQL, scripting, or automation tools (Python, Power Automate More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
La Fosse
IT Operations, Risk & Compliance, and senior stakeholders, you’ll ensure data is accurate, actionable, and aligned to regulatory frameworks. What you’ll be responsible for Develop and maintain service performance reports across Incident, Change, Problem, and Request Fulfilment Monitor SLAs, KPIs, and OLAs to reflect service health and operational commitments Build dashboards and visualisations using tools like Power BI … Excel, and ServiceNow Performance Analytics Analyse service delivery trends to identify recurring issues and improvement opportunities Support service reviews and senior stakeholder meetings with actionable insights Ensure data accuracy and completeness within the ITSM platform (e.g., ServiceNow) Validate and reconcile data for regulatory and audit reporting (PCI DSS, DORA, ACPR, GDPR) Assist in control evidence and audit response materials … points if you have Experience in financial services or regulated industries (banking, fintech, insurance) Familiarity with operational risk reporting or audit processes Understanding of cloud-based service operations and performancemonitoring Exposure to SQL, scripting, or automation tools (Python, Power Automate More ❯
Analysis – Conducting market research to understand industry trends, identify new business opportunities, and assess competitive threats. Revenue & Profitability Management – Collaborate with senior leadership to set commercial targets, monitor key performance indicators and develop strategies to maximise revenue and profitability. Client & Stakeholder Management – Building and maintaining strong relationships with key customers and stakeholders to understand their needs and foster new … overseeing commercial negotiations, drafting contracts and ensuring that said contracts are structured to benefit ATS – manage commercial risks: proposal and quote development. Risk Management – Identifying and mitigating commercial risks. PerformanceMonitoring – Tracking commercial performance, analysing data and reporting key metrics to senior management. How We Will Reward You The benefits of working for ATS UK include … days annual leave, increasing by 1 day each year to a maximum of 28 days, plus bank holidays Paid family support days Private healthcare Home office provision Discretionary performance related bonus Access to a fee-free mortgage service and other financial advice through our wellbeing partner Access to mental health first aiders (MHFA trained) Employee Assistance Programme (EAP) Monthly More ❯
contractual requirements, corporate policies, and customer expectations. This position serves as the primary interface between VSolvit and the customer, managing all phases of the program lifecycle including planning, execution, performancemonitoring, personnel oversight, financial management, and stakeholder communication. The Program Manager ensures compliance with federal contracting regulations and company standards while driving operational excellence and customer satisfaction. This … assigned supervisor(s), staying focused on the assigned tasks, and completing other tasks as assigned. RESPONSIBILITIES: Serve as primary customer interface and contractual point of contact Manage overall program performance, including cost, schedule, scope, and quality metrics Supervise technical and non-technical teams assigned to contracts under portfolio oversight Oversee project planning, milestone tracking, and deliverables to ensure contractual … compliance Lead staffing activities including employment, performance management, coaching, and training Monitor subcontractor activities to ensure timely and compliant performance Drive program-level financial planning, forecasting, and reporting activities Identify and mitigate risks to operational or contractual performance Support business development activities including capture efforts and proposal generation Develop and deliver internal and customer-facing reports and More ❯
building confidence and trust with clear professional communications and assured expectation management. Record information accurately and consistently using appropriate systems and provide and communicate timely information to relevant parties. PerformanceMonitoring: Establish and track key performance indicators (KPIs) to measure project/programme success and realisation of benefits. Conduct regular reviews and provide status updates to senior More ❯
building confidence and trust with clear professional communications and assured expectation management. Record information accurately and consistently using appropriate systems and provide and communicate timely information to relevant parties. PerformanceMonitoring: Establish and track key performance indicators (KPIs) to measure project/programme success and realisation of benefits. Conduct regular reviews and provide status updates to senior More ❯
SME during bid and proposal development, collaborating with all teams to define scope, effort, and timelines. Represent technology delivery in pitch meetings, positioning Global IT as a trusted partner. PerformanceMonitoring & Continuous Improvement Monitor product performance using analytics and user feedback, driving continuous optimization of platform experience. Lead improvement initiatives to enhance delivery processes, reduce cycle times More ❯
charge in delivering enterprise-grade testing solutions that are secure, scalable, and aligned with mission objectives. They architect and execute comprehensive testing strategies, mentor teams, and drive automation and performance testing across complex systems. Leveraging deep expertise in enterprise tools, platforms, and Agile practices, our senior testers ensure that every release meets the highest standards of quality, compliance, and … Software Quality Assurance Engineer and Tester, you will lead and execute complex testing efforts across enterprise systems. You will ensure that mission-critical applications meet rigorous standards for functionality, performance, security, and accessibility. You will prepare and execute test plans, automate test cases, document results, and participate in peer reviews and defect resolution. You will also contribute to the … lifecycle methodologies. Core Competencies: Enterprise Testing Leadership: Leads test strategy, planning, and execution across complex systems. Test Automation Strategy: Designs and implements automation frameworks and CI/CD integration. Performance & Accessibility Testing: Expertise in load testing, stress testing, and Section 508 compliance. Tool Mastery: Advanced use of IBM Rational Suite, LoadRunner, Control-M, Informatica, and test data management tools. More ❯
3rd party systems including ProShip and 3PL logistics provider external systems Manage development and QA of Microservices based interfaces for above integration points Manage messaging/error logging and performancemonitoring mechanisms using AppDynamics Manage development and QA of transactional and analytical reports for supply chain and logistics systems, using analytics platform and data visualization tool like Snowflake … appropriate parties. Recommend project strategy. Clearly articulate explanations of complex regulatory and project issues/risks to team members and management within the organization. Establish, motivate and lead high-performance cross-functional teams. Build effective partnerships with, and between, the developers, architects, QA Team and product managers, and across the company. Coordinate with potential product vendors to collect and More ❯
Oversee end-to-end delivery of technology solutions, from requirements gathering to deployment. Define and manage delivery plans, timelines, and milestones in collaboration with project managers. Monitor progress and performance of technical team, ensuring deliverables meet quality, scope, and time expectations. Technical Leadership Provide technical direction and oversight to development team. Ensure adherence to solution architecture, coding standards, and … code quality checks, solutions are high-quality, secure, and scalable. Collaborating with Operational Risk and Operational Resilience implement and enforce quality assurance processes, including testing, code quality checks, and performance reviews. Process Improvement & Governance Promote agile and DevOps practices for faster, iterative delivery. Continuously improve delivery frameworks, methodologies, and tools. Post-Delivery Support & Transition Coordinate knowledge transfer to operations …/support teams. Transition delivery for post-deployment support, solution performancemonitoring, and post-launch issues resolution. Key Skills/Experience: Platform-Specific Microsoft Power Platform (PowerApps, Power Automate, Dataverse): Understanding of custom app development, connectors, and governance. Enterprise Tools: Experience with tools such as SharePoint, Dataverse, Dynamics 365, Azure DevOps. API Enterprise Service Bus and Integration Delivery More ❯
Oversee end-to-end delivery of technology solutions, from requirements gathering to deployment. Define and manage delivery plans, timelines, and milestones in collaboration with project managers. Monitor progress and performance of technical team, ensuring deliverables meet quality, scope, and time expectations. Technical Leadership Provide technical direction and oversight to development team. Ensure adherence to solution architecture, coding standards, and … code quality checks, solutions are high-quality, secure, and scalable. Collaborating with Operational Risk and Operational Resilience implement and enforce quality assurance processes, including testing, code quality checks, and performance reviews. Process Improvement & Governance Promote agile and DevOps practices for faster, iterative delivery. Continuously improve delivery frameworks, methodologies, and tools. Post-Delivery Support & Transition Coordinate knowledge transfer to operations …/support teams. Transition delivery for post-deployment support, solution performancemonitoring, and post-launch issues resolution. Key Skills/Experience: Platform-Specific Microsoft Power Platform (PowerApps, Power Automate, Dataverse): Understanding of custom app development, connectors, and governance. Enterprise Tools: Experience with tools such as SharePoint, Dataverse, Dynamics 365, Azure DevOps. API Enterprise Service Bus and Integration Delivery More ❯
Oversee end-to-end delivery of technology solutions, from requirements gathering to deployment. Define and manage delivery plans, timelines, and milestones in collaboration with project managers. Monitor progress and performance of technical team, ensuring deliverables meet quality, scope, and time expectations. Technical Leadership Provide technical direction and oversight to development team. Ensure adherence to solution architecture, coding standards, and … code quality checks, solutions are high-quality, secure, and scalable. Collaborating with Operational Risk and Operational Resilience implement and enforce quality assurance processes, including testing, code quality checks, and performance reviews. Process Improvement & Governance Promote agile and DevOps practices for faster, iterative delivery. Continuously improve delivery frameworks, methodologies, and tools. Post-Delivery Support & Transition Coordinate knowledge transfer to operations …/support teams. Transition delivery for post-deployment support, solution performancemonitoring, and post-launch issues resolution. Key Skills/Experience: Platform-Specific Microsoft Power Platform (PowerApps, Power Automate, Dataverse): Understanding of custom app development, connectors, and governance. Enterprise Tools: Experience with tools such as SharePoint, Dataverse, Dynamics 365, Azure DevOps. API Enterprise Service Bus and Integration Delivery More ❯
Oversee end-to-end delivery of technology solutions, from requirements gathering to deployment. Define and manage delivery plans, timelines, and milestones in collaboration with project managers. Monitor progress and performance of technical team, ensuring deliverables meet quality, scope, and time expectations. Technical Leadership Provide technical direction and oversight to development team. Ensure adherence to solution architecture, coding standards, and … code quality checks, solutions are high-quality, secure, and scalable. Collaborating with Operational Risk and Operational Resilience implement and enforce quality assurance processes, including testing, code quality checks, and performance reviews. Process Improvement & Governance Promote agile and DevOps practices for faster, iterative delivery. Continuously improve delivery frameworks, methodologies, and tools. Post-Delivery Support & Transition Coordinate knowledge transfer to operations …/support teams. Transition delivery for post-deployment support, solution performancemonitoring, and post-launch issues resolution. Key Skills/Experience: Platform-Specific Microsoft Power Platform (PowerApps, Power Automate, Dataverse): Understanding of custom app development, connectors, and governance. Enterprise Tools: Experience with tools such as SharePoint, Dataverse, Dynamics 365, Azure DevOps. API Enterprise Service Bus and Integration Delivery More ❯
Oversee end-to-end delivery of technology solutions, from requirements gathering to deployment. Define and manage delivery plans, timelines, and milestones in collaboration with project managers. Monitor progress and performance of technical team, ensuring deliverables meet quality, scope, and time expectations. Technical Leadership Provide technical direction and oversight to development team. Ensure adherence to solution architecture, coding standards, and … code quality checks, solutions are high-quality, secure, and scalable. Collaborating with Operational Risk and Operational Resilience implement and enforce quality assurance processes, including testing, code quality checks, and performance reviews. Process Improvement & Governance Promote agile and DevOps practices for faster, iterative delivery. Continuously improve delivery frameworks, methodologies, and tools. Post-Delivery Support & Transition Coordinate knowledge transfer to operations …/support teams. Transition delivery for post-deployment support, solution performancemonitoring, and post-launch issues resolution. Key Skills/Experience: Platform-Specific Microsoft Power Platform (PowerApps, Power Automate, Dataverse): Understanding of custom app development, connectors, and governance. Enterprise Tools: Experience with tools such as SharePoint, Dataverse, Dynamics 365, Azure DevOps. API Enterprise Service Bus and Integration Delivery More ❯
Oversee end-to-end delivery of technology solutions, from requirements gathering to deployment. Define and manage delivery plans, timelines, and milestones in collaboration with project managers. Monitor progress and performance of technical team, ensuring deliverables meet quality, scope, and time expectations. Technical Leadership Provide technical direction and oversight to development team. Ensure adherence to solution architecture, coding standards, and … code quality checks, solutions are high-quality, secure, and scalable. Collaborating with Operational Risk and Operational Resilience implement and enforce quality assurance processes, including testing, code quality checks, and performance reviews. Process Improvement & Governance Promote agile and DevOps practices for faster, iterative delivery. Continuously improve delivery frameworks, methodologies, and tools. Post-Delivery Support & Transition Coordinate knowledge transfer to operations …/support teams. Transition delivery for post-deployment support, solution performancemonitoring, and post-launch issues resolution. Key Skills/Experience: Platform-Specific Microsoft Power Platform (PowerApps, Power Automate, Dataverse): Understanding of custom app development, connectors, and governance. Enterprise Tools: Experience with tools such as SharePoint, Dataverse, Dynamics 365, Azure DevOps. API Enterprise Service Bus and Integration Delivery More ❯
Oversee end-to-end delivery of technology solutions, from requirements gathering to deployment. Define and manage delivery plans, timelines, and milestones in collaboration with project managers. Monitor progress and performance of technical team, ensuring deliverables meet quality, scope, and time expectations. Technical Leadership Provide technical direction and oversight to development team. Ensure adherence to solution architecture, coding standards, and … code quality checks, solutions are high-quality, secure, and scalable. Collaborating with Operational Risk and Operational Resilience implement and enforce quality assurance processes, including testing, code quality checks, and performance reviews. Process Improvement & Governance Promote agile and DevOps practices for faster, iterative delivery. Continuously improve delivery frameworks, methodologies, and tools. Post-Delivery Support & Transition Coordinate knowledge transfer to operations …/support teams. Transition delivery for post-deployment support, solution performancemonitoring, and post-launch issues resolution. Key Skills/Experience: Platform-Specific Microsoft Power Platform (PowerApps, Power Automate, Dataverse): Understanding of custom app development, connectors, and governance. Enterprise Tools: Experience with tools such as SharePoint, Dataverse, Dynamics 365, Azure DevOps. API Enterprise Service Bus and Integration Delivery More ❯
london (city of london), south east england, united kingdom
The Curve Group
Oversee end-to-end delivery of technology solutions, from requirements gathering to deployment. Define and manage delivery plans, timelines, and milestones in collaboration with project managers. Monitor progress and performance of technical team, ensuring deliverables meet quality, scope, and time expectations. Technical Leadership Provide technical direction and oversight to development team. Ensure adherence to solution architecture, coding standards, and … code quality checks, solutions are high-quality, secure, and scalable. Collaborating with Operational Risk and Operational Resilience implement and enforce quality assurance processes, including testing, code quality checks, and performance reviews. Process Improvement & Governance Promote agile and DevOps practices for faster, iterative delivery. Continuously improve delivery frameworks, methodologies, and tools. Post-Delivery Support & Transition Coordinate knowledge transfer to operations …/support teams. Transition delivery for post-deployment support, solution performancemonitoring, and post-launch issues resolution. Key Skills/Experience: Platform-Specific Microsoft Power Platform (PowerApps, Power Automate, Dataverse): Understanding of custom app development, connectors, and governance. Enterprise Tools: Experience with tools such as SharePoint, Dataverse, Dynamics 365, Azure DevOps. API Enterprise Service Bus and Integration Delivery More ❯
Oversee end-to-end delivery of technology solutions, from requirements gathering to deployment. Define and manage delivery plans, timelines, and milestones in collaboration with project managers. Monitor progress and performance of technical team, ensuring deliverables meet quality, scope, and time expectations. Technical Leadership Provide technical direction and oversight to development team. Ensure adherence to solution architecture, coding standards, and … code quality checks, solutions are high-quality, secure, and scalable. Collaborating with Operational Risk and Operational Resilience implement and enforce quality assurance processes, including testing, code quality checks, and performance reviews. Process Improvement & Governance Promote agile and DevOps practices for faster, iterative delivery. Continuously improve delivery frameworks, methodologies, and tools. Post-Delivery Support & Transition Coordinate knowledge transfer to operations …/support teams. Transition delivery for post-deployment support, solution performancemonitoring, and post-launch issues resolution. Key Skills/Experience: Platform-Specific Microsoft Power Platform (PowerApps, Power Automate, Dataverse): Understanding of custom app development, connectors, and governance. Enterprise Tools: Experience with tools such as SharePoint, Dataverse, Dynamics 365, Azure DevOps. API Enterprise Service Bus and Integration Delivery More ❯
Oversee end-to-end delivery of technology solutions, from requirements gathering to deployment. Define and manage delivery plans, timelines, and milestones in collaboration with project managers. Monitor progress and performance of technical team, ensuring deliverables meet quality, scope, and time expectations. Technical Leadership Provide technical direction and oversight to development team. Ensure adherence to solution architecture, coding standards, and … code quality checks, solutions are high-quality, secure, and scalable. Collaborating with Operational Risk and Operational Resilience implement and enforce quality assurance processes, including testing, code quality checks, and performance reviews. Process Improvement & Governance Promote agile and DevOps practices for faster, iterative delivery. Continuously improve delivery frameworks, methodologies, and tools. Post-Delivery Support & Transition Coordinate knowledge transfer to operations …/support teams. Transition delivery for post-deployment support, solution performancemonitoring, and post-launch issues resolution. Key Skills/Experience: Platform-Specific Microsoft Power Platform (PowerApps, Power Automate, Dataverse): Understanding of custom app development, connectors, and governance. Enterprise Tools: Experience with tools such as SharePoint, Dataverse, Dynamics 365, Azure DevOps. API Enterprise Service Bus and Integration Delivery More ❯
Oversee end-to-end delivery of technology solutions, from requirements gathering to deployment. Define and manage delivery plans, timelines, and milestones in collaboration with project managers. Monitor progress and performance of technical team, ensuring deliverables meet quality, scope, and time expectations. Technical Leadership Provide technical direction and oversight to development team. Ensure adherence to solution architecture, coding standards, and … code quality checks, solutions are high-quality, secure, and scalable. Collaborating with Operational Risk and Operational Resilience implement and enforce quality assurance processes, including testing, code quality checks, and performance reviews. Process Improvement & Governance Promote agile and DevOps practices for faster, iterative delivery. Continuously improve delivery frameworks, methodologies, and tools. Post-Delivery Support & Transition Coordinate knowledge transfer to operations …/support teams. Transition delivery for post-deployment support, solution performancemonitoring, and post-launch issues resolution. Key Skills/Experience: Platform-Specific Microsoft Power Platform (PowerApps, Power Automate, Dataverse): Understanding of custom app development, connectors, and governance. Enterprise Tools: Experience with tools such as SharePoint, Dataverse, Dynamics 365, Azure DevOps. API Enterprise Service Bus and Integration Delivery More ❯