Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
Haven
MI/ProblemManager Location: Hybrid (Hemel Hempstead-based with a 50% office/50% remote working split) Competitive Salary + Bonus and Benefits Are you a Major Incident or ProblemManager looking for a new role in an exciting and rewarding environment? At Haven, we … delivering exceptional IT solutions and support across a vast landscape. As we continue to grow and evolve, we're seeking a dedicated MI/ProblemManager to join our team. This is a new, full-time position that offers a unique opportunity to significantly impact our IT infrastructure … s health and stability. Your Opportunity: As an MI/ProblemManager, you will play a pivotal role in managing and resolving problems within Haven's IT infrastructure and technology systems. Your primary goal is to minimize the impact of incidents, prevent future occurrences, and maintain the reliability more »
hemel hempstead, east anglia, United Kingdom Hybrid / WFH Options
Haven
MI/ProblemManager Location: Hybrid (Hemel Hempstead-based with a 50% office/50% remote working split) Competitive Salary + Bonus and Benefits Are you a Major Incident or ProblemManager looking for a new role in an exciting and rewarding environment? At Haven, we … delivering exceptional IT solutions and support across a vast landscape. As we continue to grow and evolve, we're seeking a dedicated MI/ProblemManager to join our team. This is a new, full-time position that offers a unique opportunity to significantly impact our IT infrastructure … s health and stability. Your Opportunity: As an MI/ProblemManager, you will play a pivotal role in managing and resolving problems within Haven's IT infrastructure and technology systems. Your primary goal is to minimize the impact of incidents, prevent future occurrences, and maintain the reliability more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Mentmore Recruitment
A leading technology focused manufacturing company, who's product widely services a huge section of the major global industries, are looking for a Problemmanager/3rd Line support Lead. As ProblemManager and 3rd Line Team lead , you will be responsible for defining, managing and … enhancing IT Problem Management processes in line with ITIL principles to ensure a high level of customer service is achieved and maintained. Providing 3rd line support across all technologies of the managed service portfolio and managing a team of driven individuals. To be considered for the Problemmanager position, you will need experience of : An IT service desk. 3rd Line support Problem/incident Management Managing a team of 5 or more people Desktop, Networking, Server experience. ITIL V4 or v3 Benefits include: Base up to £47k Bonus - paid Quarterly Flexible hours Remote working (2 days more »
We're looking for a Senior Incident & Problem Service Manager to join one of our public sector clients. Length: 12 months Rate: up to £550 per day Ir35 status: Inside ir35 Location: London, hybrid Travel: Mostly remote (flexible) Clearance - Active SC preferred (will sponsor the right candidate) We … are looking for a Major Incident Manager who has extensive experience in managing Major Incidents and problems at all priority levels. The individual needs to be able to gain buy-in from the team to enhance the service and improve ways of working. Driving enhancements and improvements within the … processes and procedures to ensure a full Life Cycle for Service Management. If you are interested in finding out more regarding this Senior Incident & Problem Service Manager contact role, please apply here. #Major Incident Manager #Incident Manager #Problem Manager #service managermore »
london, south east england, United Kingdom Hybrid / WFH Options
AdRoc Consulting
We're looking for a Senior Incident & Problem Service Manager to join one of our public sector clients. Length: 12 months Rate: up to £550 per day Ir35 status: Inside ir35 Location: London, hybrid Travel: Mostly remote (flexible) Clearance - Active SC preferred (will sponsor the right candidate) We … are looking for a Major Incident Manager who has extensive experience in managing Major Incidents and problems at all priority levels. The individual needs to be able to gain buy-in from the team to enhance the service and improve ways of working. Driving enhancements and improvements within the … processes and procedures to ensure a full Life Cycle for Service Management. If you are interested in finding out more regarding this Senior Incident & Problem Service Manager contact role, please apply here. #Major Incident Manager #Incident Manager #Problem Manager #service managermore »
Swindon, England, United Kingdom Hybrid / WFH Options
RedRock Resourcing
Incident/ProblemManager x 2 - ITIL - All Levels - Swindon - FinTech - New! £28,000 - £38,000 + Benefits + Bonus + Hybrid +++ 2/3 days on site per week +++ Leading organisation in Swindon requires a number of Incident Managers/Problem Managers to join … its growing ITIL Service Operations function. Suitable candidates will have the following: Circa 2 years in ITIL Service Operations with a focus on Problem Management Analytical approach to problems and excellent attention to detail Work under pressure and to deadlines Continuous Service Improvement mindset BI Tools – Ideally Power BI … or EazyBI - Desirable Jira/Jira Service Desk/Confluence - Desirable Excel Duties will include the following: Assisting in Problem Management investigations with technical subject matter experts Partaking in post incident reports for all major incidents to senior IT leaders Being responsible for the prevention of recurring incidents by more »