8 of 8 Remote/Hybrid Permanent Products Support Engineer Jobs

Product Support Engineer (PSE)** is the go-to problem solver for Workiva's platform. Whether through phone, chat, or tickets, PSE’s help customers navigate technical and functional challenges. From identifying problems, troubleshooting and providing solutions or workarounds in collaboration with other internal teams to guiding … most out of our platforms. Join us in enhancing customer experience & satisfaction while driving our business forward. What You’ll Do: * Support customers by providing technical and functional expertise over the phone, via chat and ticket management* Manage customer inquiries within required time frames, in accordance with ...

footprint, and take Tenzo to the next level, we're looking for motivated, curious problem solvers to join us! The Role As a Product Support Engineer, you will work with data, APIs, logs, integrations and internal tooling to investigate customer and integration issues … root cause and resolve them where possible before they need to reach Engineering. You will also own the support backlog, deciding with Product and Engineering what gets fixed and in what order, and using what you see across support to push for fixes at the source. ...

results and best in class outcomes, Visionary in future focused problem-solving, Exceptional in execution and impact. The role Proofpoint is seeking a Product Support Engineer for our Enterprise level products. Our team of Product Support Engineers are highly experienced in providing excellent customer … support, continuously interacting with our customers through complex, system-level problem escalations/resolutions in a fast-paced environment. The role is ideal for those who are passionate about engaging with customers and possess an understanding of email administration and security, however we will consider broader experience gained ...

Leonardo UK Ltd in Edinburgh is seeking a Product Support Engineer to deliver back-office technical support for advanced radar systems, collaborating with engineering, manufacturing and operations teams. You will investigate issues, apply product knowledge, and help ensure performance across demanding environments. The role ...

Workiva Inc. in the United Kingdom is hiring a Product Support Engineer to act as the primary technical and functional expert for our platform. You will assist customers by phone, chat, and tickets, troubleshoot complex issues, and guide users through solutions or workarounds while collaborating with ...

Proofpoint in Belfast is seeking a Product Support Engineer for our enterprise-level products. This hybrid role supports administrators and partners, handling complex system-level escalations with a focus on email administration and security. The team values customer engagement and practical problem-solving in a fast ...

MiTec in Craigavon, United Kingdom, is seeking a Product Support Engineer to join a dedicated team providing first-line engineering and remote diagnostics for security products. The role is 100% office based with a 42-hour week on a 12-hour shift pattern, including days ...

client is a public services provider. Product Support Technical Engineer MDS (Managed Desktop Service) Hybrid attached to our Solihull or Hook office 2/3 days per week Full Time, Permanent £Competitive Overview Here at our client, we are seeking an experienced Product Support Technical Engineer to specialise in supporting and optimising our Managed Desktop Service (MDS) estate. If you have a passion for modern endpoint management and security and enjoy working with technologies such as Microsoft Intune, Windows 11, macOS, ChromeOS, and Windows Autopilot, we want to hear from ...