executing test plans, test procedures and test scenarios. Experience with generation of test observation reports, problem reports and test reports. Experience performing data collection/data extraction. Experience performing rootcauseanalysis on command and control systems. Experience assessing the operational and technical impacts of problems identified. General knowledge of database airways, site data, and world threat More ❯
service providers, and end-users to ensure service availability and uptime • Manage call routing plans, dial plans, hunt groups, voicemail policies, and softphones • Monitor voice network performance and conduct root-causeanalysis of telephony incidents • Assist with infrastructure modernization, migration, and integration projects • Ensure adherence to organizational security standards and applicable compliance requirements • Maintain inventory and documentation More ❯
external vendors and managing internal procedures to keep everything precise and reliable. Handling internal non-conformities and customer complaints quickly and effectively will be part of your routine, investigating root causes, defining corrective and preventive actions, and making sure everything is properly documented and followed up. Collaboration will be key, as you work with Production, Warehouse, and Engineering teams … or Quality Engineering. Strong knowledge of ISO 9001 (working knowledge of ISO 14001, 45001, or 27001 is a plus). Familiarity with Lean Manufacturing principles and quality tools (FMEA, RootCauseAnalysis, etc.). Experience with calibration processes and related tools (e.g., microscopes, balances). Comfortable navigating digital documentation systems and managing controlled files (e.g., via Teams More ❯
including, but not limited to, electrical safety, explosives safety, non-ionizing/ionizing radiation, laser safety, lockout/tagout (LOTO), cranes/hoists, fall protection, machine guarding, job hazard analysis, powered industrial vehicles, and others as assigned by management. • Serve as a technical resource to support engineering reviews of our defence Client/customer facilities, processes, and products by … S policies/procedures and implements them in assigned customer areas. • Collaborates across departments to achieve and maintain consistency of health and safety program implementation. • Conduct injury investigations and rootcauseanalysis, develop corrective actions and track to completion. • Support the site to meet EH&S requirements for internal and external audits including ADOSH VPP, and other More ❯
WHAT ARE YOU GOING TO DO? Technical Support for Airworthiness Support the Technical Management team in meeting Continuing Airworthiness requirements, with a focus on engines and APUs. Airworthiness Data Analysis Review and assess incoming engine-related airworthiness data such as Airworthiness Directives (ADs), Service Bulletins (SBs), Service Letters (SLs), and Safety Information Bulletins (SIBs). Evaluate applicability, prepare related … propose engine and APU modifications. Manage engineering documentation, ensuring updates in the Maintenance Information System (MIS). Maintain accurate records of engine-related modifications and ADs. Technical Investigations Conduct rootcause analyses and technical investigations for incidents involving powerplant systems or maintenance-related issues. Introduction & Re-Delivery Prepare engine and APU introduction files in accordance with BCAA requirements. More ❯
performance improvement. Key Responsibilities 🔧 Supplier Recovery & Issue Resolution Act as the primary point of contact for suppliers experiencing critical delivery or quality issues (e.g., AOG, production stoppages). Lead rootcauseanalysis (RCA) using structured methodologies such as 8D, 5 Whys, and Fishbone diagrams. Collaborate with suppliers to develop and implement robust recovery plans, including: Accelerated production More ❯
Troubleshoot facility and rack-level events within SLAs Perform maintenance tasks such as filter changes, HVAC PMs, rack power, PDU, and ATS replacements Support Data Centre Operations technicians Conduct rootcauseanalysis of equipment failures Follow all safety procedures during work Work 12-hour shifts, including rotating days or nights Record operational data during rounds (temperatures, voltages More ❯
and existing features. Ensure compliance with security standards and regulations (e.g., ISO 27001, SOC2). Implement monitoring solutions to detect and respond to security incidents in real-time. Perform rootcauseanalysis and troubleshoot infrastructure and security-related issues in production. Mentor junior engineers in security best practices and DevOps methodologies. Collaborate with Technical leads to continuously More ❯
with key maintenance providers and contractors , including support in procurement, tender evaluation, and contract execution. Participating in technical nomination processes and assisting in competency development for site personnel. Conducting rootcauseanalysis (RCA) across multiple sites, ensuring incidents and lessons learned are shared fleet-wide. Supporting and promoting the quality assurance programme across projects. Contributing to and More ❯
Use administrative access to the network to provision new switches, router, VLANs and Krypto. • -Uses administrative access to network components to research errors, incidents, problems and to perform incident analysis and identify potential problems. • -Routing Service Requests to the appropriate organization required for incident resolution. • -Performs rootcause analyses. • -Completes problem resolutions associated with incident ticket(s More ❯
Use administrative access to the network to provision new switches, router, VLANs and Krypto. • -Uses administrative access to network components to research errors, incidents, problems and to perform incident analysis and identify potential problems. • -Routing Service Requests to the appropriate organization required for incident resolution. • -Performs rootcause analyses. • -Completes problem resolutions associated with incident ticket(s More ❯
in the solar O&M sector Strong knowledge of inverters, communication protocols, and remote monitoring systems Experience with SCADA platforms and confident interpreting electrical schematics and SLDs Familiarity with rootcauseanalysis techniques and hands-on troubleshooting NVQ Level 3 (or equivalent) in electrical installation or similar qualification Proven track record of working closely with OEMs and More ❯
client Profit & Loss (P&L) Timely and accurate reporting of account financial performance and commercial status to all relevant stakeholders Drive financial efficiency throughout the account monthly P&L analysis Coordination with Finance and customer to ensure the accuracy and timely payment of invoices, ensuring annual recurring fees and any additional services are being invoiced as contractually agreed Operational … with SLA requirements Assess and analyze Key Performance Indicator (KPI) results Actively involved in suggesting and recommending approaches for performance improvement Track and monitor change requests Review and approve RootCauseAnalysis and Remediation Plans in accordance with client Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits More ❯
Epsom and St Helier University Hospitals NHS Trust
solution is clear. Ensure issues, especially those impacting patient safety, are escalated within the organisation. Track supplier progress towards issue resolution for their individual tickets. Trouble-shoot and undertake rootcauseanalysis for user reported incidents/defects. Develop, update, upgrade and introduce new testing scripts and scenarios as systems and use evolves. Participate in audits and More ❯
secure data acquisition and closed-loop optimization. Execute pilots, benchmark energy- and uptime-improvement, and guide customers through scale-up across multiple lines or sites. Troubleshoot live systems, applying root-causeanalysis and structured problem-solving (8D, DFSS) to guarantee sustained performance. Capture field insights and feed them back to Product & Engineering, accelerating roadmap cadence and deployment More ❯
out effectively. Sessions shall provide participants with the necessary guidance, information/training, tools and resources Support continuous improvement training across SEA, including, but not limited to DMAIC, Kaizen, RootCauseAnalysis (including 5 Whys), 5S, production layout efficiencies, Design for Lean Six Sigma and improvement workshop facilitation Support facilitation of SEA rollout of CI training and More ❯
calendar of commercial finance deliverables, ensuring timely insights and reporting. Develop operational and executive reporting packs, including dashboards and balanced scorecards. Run and maintain our Annual Recurring Revenue (ARR) analysis and support deeper insight into SaaS performance metrics. Build and maintain reporting templates and KPI tracking for divisional finance teams. Partner with stakeholders to analyse performance trends and provide … data visualisation tools like Power BI. Proven ability to work with senior stakeholders and explain complex financial concepts clearly. Analytical mindset with a focus on patterns, performance drivers, and root-cause analysis. Highly organised with excellent attention to detail and the ability to manage deadlines effectively. Why You'll Love Working with Us As a company, we're More ❯
Wokingham, Berkshire, South East, United Kingdom Hybrid / WFH Options
M Group Energy
will be Complex delivery in line with customer SLAs Active participation in the customers governance cycles Accurate resource planning and forecasting Complex incident management (Technology and Solution based). RootCauseanalysis for major incidents and escalated faults. What youll bring Youll bring knowledge and experience of LAN/WAN and Wireless LAN concepts, equipment (Cisco), including More ❯
Coventry, West Midlands, United Kingdom Hybrid / WFH Options
M Group Energy
will be Complex delivery in line with customer SLAs Active participation in the customers governance cycles Accurate resource planning and forecasting Complex incident management (Technology and Solution based). RootCauseanalysis for major incidents and escalated faults. What youll bring Youll bring knowledge and experience of LAN/WAN and Wireless LAN concepts, equipment (Cisco), including More ❯
test scenarios for various software components, including functional, regression, performance, and security testing. - Identify and document defects, issues, and potential areas of improvement in the software development process. - Perform rootcauseanalysis of complex issues and work with the development team to resolve issues and enhance the overall product quality. - Stay up-to-date with industry trends More ❯
the life sciences industry Prior experience servicing, training or deploying solutions for techniques such as chromatography, liquid handling, flow cytometry or mass spectrometry Proficient technical expertise, capable of performing rootcauseanalysis on hardware or software challenges and resolving them with a customer-facing presence Demonstrated success helping to grow new organisations/teams, building processes and More ❯
concisely and accurately. Where necessary provide technical process expertise for generating marketing literature and supporting conferences. Develop an excellent working knowledge of the technology to facilitate fault finding and rootcauseanalysis on processing results or equipment performance to deliver optimised processes and hardware performance. Assist Customer support teams in 8D activities and filed support teams in More ❯
editing Conduct proactive threat hunting and threat modelling Perform cyber event triage, classification, and investigation Complete containment, remediation, and recovery activities Build and maintain reporting mechanisms and documentation Perform rootcauseanalysis and support post-incident reviews Why Lloyds Banking Group Like the modern Britain we serve, we're evolving. Investing billions in our people, data, and More ❯
internal SLAs - Perform limited maintenance tasks to include: filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements - Provide support to Data Centre Operations technicians - Perform rootcauseanalysis of equipment failures - Ensure all safety procedures are adhered to while performing work - Able to work a 12 hour shift (rotating 3 and 4 day More ❯
internal SLAs - Perform limited maintenance tasks to include: filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements - Provide support to Data Centre Operations technicians - Perform rootcauseanalysis of equipment failures - Ensure all safety procedures are adhered to while performing work - Able to work a 12 hour shift (rotating 3 and 4 day More ❯