Service Delivery Manager (SDM) - SAP AMS
- Hiring Organisation
- Tata Consultancy Services
- Location
- Belgium
- Employment Type
- Permanent
- Salary
- EUR Annual
Role Summary We are looking for an experienced Service Delivery Manager to lead SAP AMS engagements for strategic customers. The role will ensure reliable service delivery across SAP, S/4HANA and adjacent enterprise systems, while managing stakeholders, resolving escalations, driving service improvement, and identifying opportunities … account growth. Key Responsibilities Own end-to-end SAP AMS service delivery across incidents, requests, problems, changes, releases, and continuous improvement. Ensure delivery against agreed SLAs, KPIs, governance standards, contractual commitments, and client expectations. Act as the primary delivery interface for client stakeholders, account teams, solution teams ...