451 to 475 of 736 Permanent SLA Jobs

insight, documentation, and collaboration. Key Accountabilities & What Success Looks Like Case Ownership & Resolution Own and resolve all Tier 2 escalations end-to-end Success: SLA met, proactive updates, minimal follow-up required Customer Guidance & Prevention Provide clear, preventative case summaries and share helpful guides Success: Fewer repeat issues and improved ...

Enablement Own and optimise project and workflow management tools (e.g. Monday.com, Asana, Smartsheet, Jira, MS Project) Develop transparent delivery reporting covering milestones, risks and SLA performance Support adoption of new tools, dashboards and operational frameworks Qualifications What We’re Looking For Good experience in programme or project management within ...

seamless, continuous service delivery by optimizing handovers and communication between on-site Belfast staff and global, follow-the-sun cohorts. Own end-to-end SLA, KPI, and quality targets, diagnosing workflow bottlenecks before they impact client outcomes. Momentum, Resilience & Culture Be an energetic, visible presence on the floor in Belfast ...

deliverables, proactively resolving scope creep and contractual risk. Partner with Commercial and Legal teams during negotiations, renewals, and dispute resolutions. Monitor and report SLA/KPI delivery for internal leadership and clients, treating complete compliance as a non-negotiable success metric. Challenge cross-functional stakeholders (Sales, Delivery, Procurement) when commitments ...

support or technical issues and work closely with Sales, Account Management, Support, Billing, and other Technical teams to ensure resolution Monitor usage, SLA adherence, failure rates and consult with client and account manager on best practices to improve metrics and success overall Develop expertise in the product capabilities and leverage ...

accountability. Reporting & strategic leadership: Define and own the entire KPI framework for Payment Operations (including exception volumes, processing times, transaction success rates, and partner SLA performance). Translate complex operational data into clear, proactive recommendations and act as a decisive escalation point for complex operational incidents Bonus Points ...

within the Reservation Product Operations Team. Based in London, you will audit transactions, resolve data discrepancies, and collaborate across teams while maintaining compliance and SLA commitments. Strong Excel skills and analytical mindset are essential to success. #J-18808-Ljbffr ...

team responsible for the build, maintenance & transformation of our networks infrastructure across Bradford, Leeds and York. You will drive safety, delivery against KPI/SLA, manage budgets, coordinate outages and incident responses, and guide change programmes to embed continuous improvement within a 24/7 operation. #J-18808-Ljbffr ...

requires strong problem solving, clear communication, and a solid understanding of payments and APIs. You will collaborate across teams, maintain documentation, and adhere to SLA-driven workflows in a fast-paced environment. #J-18808-Ljbffr ...

incident resolution. You will work within a Defence/Aerospace context, handling Tier 2/3 support, change management, documentation, and monitoring to ensure SLA compliance and secure, reliable systems. #J-18808-Ljbffr ...

certification preferred. Key Skills: Oracle Fusion ICM S2P Coupa Agile Scrum SAFe ERP Transformation System Integration Data Migration Program Management Budget & Forecasting KPI/SLA/OKR Cloud/DevOps ...

survey teams. Resource Optimisation: Drive Jira-based scheduling for dynamic field engineering teams, oversee out-of-hours (OOH) rosters, and ensure delivery stays within SLA targets. What We're Looking For Active SC Clearance: Mandatory prior to starting due to immediate operational requirements. Telecoms/IT Infrastructure Background: Proven track ...

deploy, and maintain database systems and solutions Provide expert technical guidance to colleagues, stakeholders and customers Support database systems to ensure availability, performance and SLA compliance Manage database security, integrity, and compliance with data standards. Develop, implement, and maintain backup and disaster recovery procedures Deploy and configure database solutions into ...

Pipeline Discipline Commercial Contract Negotiation International Travel Willingness Hard Skills Technical Pitch and Demo Commercial Negotiation Account Management Stakeholder Engagement Revenue Share Agreements SLA Negotiation Forecasting Deal Cycle Management Onboarding Playbook Development Partner Function Development Soft Skills Relationship-Building Judgement Communication Certifications & Qualifications Eligibility for SC Clearance Industry Keywords Defence ...

Cloud certification Experience working in US onsite-offshore delivery model Knowledge of Oracle Financials Cloud modules such as GL, AP, AR, FA, and SLA Exposure to OIC integrations, OTBI/BI Publisher reporting, and data migration activities Agile delivery experience and ability to collaborate with PMO, business process owners, testers ...

drive partner-sourced pipeline, co‐sell engagement, and revenue growth. Responsibilities Lead & Pipeline Management: Oversee and manage partner deal registrations, ensuring compliance with SLA guidelines. Pipeline Contribution: Facilitate partner tagging to approved use cases (both new and existing) to ensure accurate tracking of partner‐influenced deals. Lead Qualification: Collaborate with ...

order to help commercial transactions move smoothly from negotiation to close. Manage core deal flow and approvals — change requests, deal consolidations — resolving tickets within SLA, and for data integrity (ARR Bridge) and pipeline hygiene. Review our current EMEA GTM processes end-to-end in alignment with the global teams ...

support user acceptance testing. Investigate recurring or high-priority issues, perform root cause analysis, and implement permanent fixes. Monitor defect rates, resolution times, and SLA performance. Collaboration and Documentation Partner with clients, Payroll Operations, Compliance, Support, Product, and Engineering. Document report configurations, calculations, business rules, and country-specific requirements. Maintain ...

log. Determining proper division of work between skill sets required to complete tasks. Coordinating activities of all OEM contractors including diagnostic visits, technical assistance, SLA reports and analysis of reports from OEM. Estimating and directing the labour, parts, materials, tools and equipment required to perform the work specified. Assisting ...

data analytics, or transformation roles. Advanced Power BI development and dashboard design experience, Advanced Excel and data visualisation skills. Strong understanding of KPI, KRI, SLA, and performance management frameworks. Experience establishing and managing data governance and data quality controls. Proven ability to interpret complex datasets and translate findings into actionable ...

funnel, and lifecycle analytics. Apply data quality frameworks, lineage, cataloguing, and GDPR/PII compliance practices. Design secure data pipelines with monitoring, alerting, and SLA/SLO management. Translate business and marketing needs into clear technical specifications, communicating technical topics clearly to non‐technical stakeholders. Partner with analytics, marketing ...

performance, revenue health, and strategic growth drivers. Govern end-to-end partnership operational flows, ensuring full alignment with corporate compliance frameworks, risk policies, and SLA standards. What Success Looks Like Deliver Revenue Growth: Source and close supply, demand, and data deals that expand marketplace liquidity. Accelerate Time-to-Live: Lead ...

market demand, customer footprint, and internal product needs. Make high-leverage bets; say no to edge cases. Work with providers on roadmap alignment, SLA management, feature prioritisation, and support escalation. Define compliance and regulatory strategy partner with legal and compliance to navigate PSD2, Open Banking, local payment regulations, fraud/ ...

travelled throughout the programme. The programme is delivered to meet the requirements of their accredited Higher Education status. To ensure marking expectations and university SLA’s are met. Your Experience: Excellent communication skills. A logical thinker and a passion to achieve. Ability to deliver practical and engaging teaching and learning ...

Reactive when it counts and proactive by default: when something breaks you are on it and you meet the SLA, and when you see a risk you raise it before it spreads Data-driven and analytical: you read data, understand the problem, and propose the fix The confidence to challenge ...