501 to 525 of 736 Permanent SLA Jobs

will provide 1st/2nd line support, remote assistance for European users, Active Directory user management, and contribute to service desk delivery and SLA targets. #J-18808-Ljbffr ...

services across primary, secondary, community and mental health care. You will lead senior teams, deliver medium- and long-term plans, and ensure KPI/SLA targets are met. You will drive governance, budgets, contracts, and service improvements, with a strong emphasis on ITIL practices and stakeholder engagement across NHSS. #J ...

plumbing enterprise partners audit, including guardrails, content filtering, and PII redaction integration points Keep revenue-critical deployments healthy through observability, alerting, incident response, and SLA performance Build the platform capabilities forward-deployed engineers configure for partner telephony integrations and go-lives Raise the engineering bar through code review, architecture reviews ...

resolving issues, and contributing to bug reporting and testing. This hybrid role focuses on building product knowledge, developing self-service resources, and maintaining SLA/KPI performance across contracts while assisting users with varying levels of technical #J-18808-Ljbffr ...

mature divisions to build trusted models using Core Lake data. You will lead a team of data engineers, ensuring data quality, observability, and SLA/SLO compliance #J-18808-Ljbffr ...

practices. Own the program‐governance framework — risks, dependencies, change control, escalation, and steering‐committee reporting — and track schedule, budget, adoption, data quality, and SLA impact. Champion the Services Lean First KPI framework and ensure BI reporting reflects real operational progress across the whole Services organisation. Manage vendor relationships, program budgets ...

manage cases to utilise information for customer reports, to provide insightful and intelligent recommendations Facilitate recovery, following the resolution of incidents Work to SLA’s and KPI’s Document and close resolved security incidents according to agreed procedures #J-18808-Ljbffr ...

Facilities support partner.* Management of the 3rd party DC provider relationships.* Management of the 3rd party DC providers adherance to contractual responsibilities including SLA’s and KPI’s.* To assist with build and successful delivery of Base Station Hotels/Datacentres* Manage Base Station Hotel/Datacentre-related preventative maintenance ...

performance and alerts; Perform deep-dive analysis, identify root causes, and propose data-driven recommendations; Define and maintain metrics and KPIs including CSAT, NPS, SLA, AHT, FCR, and quality scores; Communicate findings and recommended next steps in clear, business-friendly language; Act as a data partner for CEG stakeholders; Align ...

responsibility for all aspects of software engineering, from design to implementation, QA, and maintenance. Monitor and support ML pipelines for accuracy, drifts, enhancements, changes, SLA, and billing volumes to ensure all models are processed accurately and when needed. Foster a culture of innovation by generating and promoting new ideas within ...

Maximo CAFM system via tablet and ensuring timesheets are completed Collaborating with Account Support, Supervisors, Managers, and Sub-Contractors to deliver work within SLA Taking ownership of the site and ensuring exceptional service delivery Participating in the out-of-hours call-out rota (1 Saturday every 3 weeks) What Were ...

Maximo CAFM system via tablet and ensuring timesheets are completed Collaborating with Account Support, Supervisors, Managers, and Sub-Contractors to deliver work within SLA Taking ownership of the site and ensuring exceptional service delivery Participating in the out-of-hours call-out rota (1 Saturday every 3 weeks) What ...

historical metrics, visualization, and self-service administrative capabilities Strengthen operational processes and workflows across release management, incident response, remediation, exchange notification handling, and SLA enforcement Contribute to the stability and evolution of the global market data plant across both low-latency and non-latency-sensitive environments What You Bring Experience ...

Bradford, Leeds, York). You will oversee the build, maintenance and transformation of networks infrastructure, ensuring safety, regulatory compliance and delivery against KPI/SLA targets. You will drive performance, coordinate resources for maintenance, installation and major programmes, and manage budgets while enabling career development and change through a busy ...

Digital Realty is seeking a Lead Engineer to direct the Operations Site Team, ensuring safe operation, maintenance and SLA adherence for the data center. You will manage reactive and planned maintenance, coordinate with Vendors, and drive CMMS usage alongside incident handling. You will act as main on-site contact, oversee ...

Corporate Development and Capacity Planning to ensure deals move swiftly and accurately. The role centers on designing commitment structures, payment terms, capacity guarantees and SLA arrangements, chasing approvals, translating terms into billing, and coaching Account Executives to #J-18808-Ljbffr ...

support, configuration and maintenance of the Genetec VMS system. Act as main point of contact with the client and ensure client satisfaction through KPI & SLA management. Must have good experience with VMS systems specifically Genetec, have proven leadership skills to lead and motivate the technical teams on site. Current ...

JUNO and related infrastructure with high user activity across varied security levels. Responsibilities include escalated support from 2nd line, complex fault resolution, and ensuring SLA/KPI achievement. Strong VMware/VDI, HCI, SAN, backup, Windows/Linux, and networking skills are essential. #J-18808-Ljbffr ...

functional teams and drive rapid resolutions. You will mentor MIMs, optimize incident practices, and deliver clear communication to stakeholders while maintaining rigorous documentation and SLA adherence in a #J-18808-Ljbffr ...

/copper cabling. Execute server tray swaps and hardware replacements following established operational procedures. Respond to incidents and support onsite troubleshooting while maintaining aggressive SLA requirements. Document maintenance activities, hardware changes, and inventory updates accurately in tracking systems. Conduct visual inspections and basic diagnostics to identify potential hardware or connectivity ...

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Establish and track success metrics (e.g., precision/false positive rate, coverage, latency, time-to-detect/time-to-respond, alert volume, reliability/SLA) and drive continuous improvement Drive launch readiness: documentation, training, operational handoffs, and feedback loops with the SOC Required Qualifications, Capabilities, and Skills Product management experience ...

software. Supporting and troubleshooting Cisco CUCM, Cisco UCCE, SIP and Microsoft Teams environments. Investigating, diagnosing and resolving Voice and network incidents within agreed SLA tolerances. Troubleshooting network connectivity, performance and infrastructure issues. Supporting the planning, installation, upgrade, operation and maintenance of LAN and WAN environments supporting both data and Voice ...

software. Supporting and troubleshooting Cisco CUCM, Cisco UCCE, SIP and Microsoft Teams environments. Investigating, diagnosing and resolving Voice and network incidents within agreed SLA tolerances. Troubleshooting network connectivity, performance and infrastructure issues. Supporting the planning, installation, upgrade, operation and maintenance of LAN and WAN environments supporting both data and Voice ...

network engineers Act as senior escalation point for complex network incidents and high-risk project delivery Manage external suppliers and carriers on circuit provisioning, SLA management, and connectivity projects Arista core broadcast and data centre fabric Cisco, corporate and campus networking Palo Alto, firewalls and security BGP/OSPF, EVPN ...