501 to 525 of 686 Permanent SLA Jobs

and driving engagement Partner with stakeholders to identify and implement continuous improvements Configure and maintain reports, business processes, and security policies Test new functionality and manage incident resolution within SLA guidelines Leverage Workday Community and Success Plans to stay aligned with best practices Support training activities and maintain user documentation To be successful in this role, the Senior Functional Partner More ❯

and driving engagement Partner with stakeholders to identify and implement continuous improvements Configure and maintain reports, business processes, and security policies Test new functionality and manage incident resolution within SLA guidelines Leverage Workday Community and Success Plans to stay aligned with best practices Support training activities and maintain user documentation To be successful in this role, the Senior Functional Partner More ❯

and driving engagement Partner with stakeholders to identify and implement continuous improvements Configure and maintain reports, business processes, and security policies Test new functionality and manage incident resolution within SLA guidelines Leverage Workday Community and Success Plans to stay aligned with best practices Support training activities and maintain user documentation To be successful in this role, the Senior Functional Partner More ❯

German regulations including NIS/NIS2 and IT-SiKat. Lead cyber risk management, incident response, and business continuity planning. Oversee outsourced IT and cyber security services, including contract and SLA management. Advise senior leadership on cyber and IT matters, reporting directly to the Chief Operating Officer. Coordinate with regulators and ensure readiness for inspections and reporting. Promote cyber awareness and More ❯

German regulations including NIS/NIS2 and IT-SiKat. Lead cyber risk management, incident response, and business continuity planning. Oversee outsourced IT and cyber security services, including contract and SLA management. Advise senior leadership on cyber and IT matters, reporting directly to the Chief Operating Officer. Coordinate with regulators and ensure readiness for inspections and reporting. Promote cyber awareness and More ❯

German regulations including NIS/NIS2 and IT-SiKat. Lead cyber risk management, incident response, and business continuity planning. Oversee outsourced IT and cyber security services, including contract and SLA management. Advise senior leadership on cyber and IT matters, reporting directly to the Chief Operating Officer. Coordinate with regulators and ensure readiness for inspections and reporting. Promote cyber awareness and More ❯

German regulations including NIS/NIS2 and IT-SiKat. Lead cyber risk management, incident response, and business continuity planning. Oversee outsourced IT and cyber security services, including contract and SLA management. Advise senior leadership on cyber and IT matters, reporting directly to the Chief Operating Officer. Coordinate with regulators and ensure readiness for inspections and reporting. Promote cyber awareness and More ❯

German regulations including NIS/NIS2 and IT-SiKat. Lead cyber risk management, incident response, and business continuity planning. Oversee outsourced IT and cyber security services, including contract and SLA management. Advise senior leadership on cyber and IT matters, reporting directly to the Chief Operating Officer. Coordinate with regulators and ensure readiness for inspections and reporting. Promote cyber awareness and More ❯

German regulations including NIS/NIS2 and IT-SiKat. Lead cyber risk management, incident response, and business continuity planning. Oversee outsourced IT and cyber security services, including contract and SLA management. Advise senior leadership on cyber and IT matters, reporting directly to the Chief Operating Officer. Coordinate with regulators and ensure readiness for inspections and reporting. Promote cyber awareness and More ❯

make a real difference in education. What You’ll Do 💬 Champion the customer experience: Respond to support tickets with empathy, professionalism, and precision, ensuring every issue is resolved within SLA and leaves customers feeling supported. 🧭 Guide and empower schools: Meet with senior school leaders, MAT directors, teachers, and data managers to understand their goals, plan for success, and create tailored More ❯

and correlation. Manage distributed load generation (containers, cloud workers) to simulate millions of concurrent users. Integrate performance metrics from CloudWatch, Prometheus, Grafana, and OpenTelemetry to analyze system bottlenecks. Develop SLA/SLO dashboards and integrate performance gates into CI/CD pipelines. Collaborate with DevOps and developers to tune JVM, Akka, thread pools, GC, caching, autoscaling, and database performance. Document More ❯

Set the vision for real-time activation (event streaming, triggers, next-best-action) while maintaining reliability, governance (OneTrust), compliance, and scalability. Drive vendor governance and performance management, including scorecards, SLA frameworks, and contract standardization for analytics and activation platforms. Ensure budget accountability, optimizing investments in analytics, CDP, and activation capabilities to deliver maximum business value. Build and lead a high More ❯

team delivering first-line and second-line IT support across the organisation. You'll act as both a team leader and a hands-on technical specialist - managing workloads, driving SLA performance, and ensuring excellent customer service. You'll take ownership of the IT support rota, handle escalations, mentor junior team members, and support the delivery of infrastructure initiatives across the … KEY SKILLS - IT Support, Service Desk, Team Leader, Windows 10/11, Microsoft 365, Intune, Active Directory, Azure AD, Okta, Networking, TCP/IP, DNS, DHCP, VPN, Firewall, ITIL, SLA Management, Helpdesk, Infrastructure, CompTIA. More ❯

team delivering first-line and second-line IT support across the organisation. You’ll act as both a team leader and a hands-on technical specialist — managing workloads, driving SLA performance, and ensuring excellent customer service. You’ll take ownership of the IT support rota, handle escalations, mentor junior team members, and support the delivery of infrastructure initiatives across the … KEY SKILLS – IT Support, Service Desk, Team Leader, Windows 10/11, Microsoft 365, Intune, Active Directory, Azure AD, Okta, Networking, TCP/IP, DNS, DHCP, VPN, Firewall, ITIL, SLA Management, Helpdesk, Infrastructure, CompTIA. More ❯

team delivering first-line and second-line IT support across the organisation. You’ll act as both a team leader and a hands-on technical specialist — managing workloads, driving SLA performance, and ensuring excellent customer service. You’ll take ownership of the IT support rota, handle escalations, mentor junior team members, and support the delivery of infrastructure initiatives across the … KEY SKILLS – IT Support, Service Desk, Team Leader, Windows 10/11, Microsoft 365, Intune, Active Directory, Azure AD, Okta, Networking, TCP/IP, DNS, DHCP, VPN, Firewall, ITIL, SLA Management, Helpdesk, Infrastructure, CompTIA. More ❯

estate management, including resolution of incidents, root cause analysis and completion of change requests. The Responsibilities * Call and incident Management * Respond to service calls and resolve incidents to ensure SLA targets are achieved * Increase the First Time Fix rate * Adhere to escalation procedures * Assist with technical escalations for other team members * Monitor call queue and follow up with specialist support … tool suite to monitor progress of all incidents * Ensure accurate completion of all incident records and associated paperwork * Monitor and update the call management system as required * Assist with SLA reporting The Requirements * Experience managing, maintaining, configuring and troubleshooting large scale hybrid environment * Experience with Microsoft Windows Server Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V More ❯

procedures/processes. SISS Maintenance Technician Key requirements: Have maintenance experience on either CCTV, CIS, PAVA, PHP, Access Control or come from an electrical background Experience of working with SLA driven maintenance contracts An understanding of using ServiceNow or using IT for updating/closing jobs/reporting Full UK Driving Licence The job holder will be required to work More ❯

procedures/processes. SISS Maintenance Technician Key requirements: Have maintenance experience on either CCTV, CIS, PAVA, PHP, Access Control or come from an electrical background Experience of working with SLA driven maintenance contracts An understanding of using ServiceNow or using IT for updating/closing jobs/reporting Full UK Driving Licence The job holder will be required to work More ❯

procedures/processes. SISS Maintenance Technician Key requirements: Have maintenance experience on either CCTV, CIS, PAVA, PHP, Access Control or come from an electrical background Experience of working with SLA driven maintenance contracts An understanding of using ServiceNow or using IT for updating/closing jobs/reporting Full UK Driving Licence The job holder will be required to work More ❯

procedures/processes. SISS Maintenance Technician Key requirements: Have maintenance experience on either CCTV, CIS, PAVA, PHP, Access Control or come from an electrical background Experience of working with SLA driven maintenance contracts An understanding of using ServiceNow or using IT for updating/closing jobs/reporting Full UK Driving Licence The job holder will be required to work More ❯

procedures/processes. SISS Maintenance Technician Key requirements: Have maintenance experience on either CCTV, CIS, PAVA, PHP, Access Control or come from an electrical background Experience of working with SLA driven maintenance contracts An understanding of using ServiceNow or using IT for updating/closing jobs/reporting Full UK Driving Licence The job holder will be required to work More ❯

procedures/processes. Rail Maintenance Technician Key requirements: Have maintenance experience on either CCTV, CIS, PAVA, PHP, Access Control or come from an electrical background Experience of working with SLA driven maintenance contracts An understanding of using ServiceNow or using IT for updating/closing jobs/reporting Full UK Driving Licence The job holder will be required to work More ❯

procedures/processes. SISS Maintenance Technician Key requirements: Have maintenance experience on either CCTV, CIS, PAVA, PHP, Access Control or come from an electrical background Experience of working with SLA driven maintenance contracts An understanding of using ServiceNow or using IT for updating/closing jobs/reporting Full UK Driving Licence The job holder will be required to work More ❯

responses to the end users Liaise with other function service desks to ensure timely transfer of information. Our ideal Service Desk Operative will: Maintain service levels to deliver key SLA's Provide a consistent, professional face for the programme Work with cross-functional teams to ensure issues are accurately identified and resolved Identify and escalate any risks and issues where More ❯

Following the merger of two enterprise businesses, you'll be working closely with an Integration Lead, IT Managers and the COO, responsible for coordinating IT programme planning, managing the SLA agreements of both companies, TSA exit milestones, project admin and ensuring alignment across multiple IT domains whilst maintaining transparency, pace, and risk control within a complex integration landscape. Key Responsibilities More ❯