Senior Data Consultant
- Hiring Organisation
- Jobleads-UK
- Location
- Greater London, England, United Kingdom
relational database schemas, including normalised and analytical (star/snowflake) models. Build and maintain databases across platforms such as SQL Server, PostgreSQL and cloud data platforms (Azure SQL, AWS RDS, Snowflake, BigQuery). Write and optimise complex SQL, including … stored procedures, functions, views and performance‐tuned queries. Develop ETL/ELT logic using SQL‐based approaches and frameworks. Contact Centre data expertise Work with ACD, IVR and routing datasets. Define and validate Contact Centre KPIs such as AHT, FCR, abandonment rate, SLA and occupancy. Support analytics ...